Hotel Splendide Royal
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A luxury hotel in the center of one of the most romantic cities, the Hotel Splendide Royal Roma has been designed to be royal and luxurious.
Summary of reviewsHotel Splendide Royal in Lugano receives praise for its exceptional location directly by Lake Lugano, offering breathtaking views and a picturesque setting. Guests appreciate the tranquil lakeside atmosphere combined with the convenience of being a short walk from the city center, making strolls along the lakefront promenade a frequent highlight. The excellent placement near key points like the ferry terminal and Funiculare San Salvatore, along with friendly and professional service, contribute to its high recommendation.
Breakfast at the hotel is mostly enjoyed for its delicious offerings and high quality with many guests highlighting the amazing terrace view of the lake and impeccable table service. The breakfast buffet's varied and extensive options are often praised, though some feel improvements are needed in terms of variety and consistency for a five-star establishment.
Dinner at the hotel's restaurants, especially I Due Sud and La Veranda, receives significant acclaim for its excellent food, top-notch service and stunning lakeside views. Dining experiences are often described as unforgettable with room service maintaining high standards. Occasional critiques center on price-quality disparities and limited vegetarian options, but the overall sentiment remains extremely positive.
Rooms at the hotel are noted for their classic charm and modern comfort, providing luxurious and spacious accommodations. Guests frequently praise the cleanliness, large comfortable beds and beautiful lake or garden views from balconies. While some rooms in the older parts of the hotel are described as needing modern refreshes, the overall elegance and comfort are well-regarded.
Cleanliness is a standout feature at Hotel Splendide Royal with guests consistently commending the spotless conditions of both public areas and rooms. The exceptional housekeeping ensures a luxurious atmosphere with special attention to detail enhancing the overall guest experience.
The hotel's staff receive high praise for their friendliness, professionalism and attentiveness, contributing significantly to the welcoming atmosphere. The personalized service, efficiency and warm hospitality leave a lasting impression on guests.
Free wifi at the hotel generally meets guest needs, though some report occasional issues with unstable signals and insufficient quality. Despite these inconsistencies, many guests find the connection satisfactory for their online activities.
The spa facilities are highly praised for their quality, relaxing atmosphere and top-notch service. The wellness area, including an indoor pool, sauna and jacuzzi, though occasionally noted as small and in need of warmer temperatures, is generally appreciated for its cleanliness and calming ambiance.
The gym, while small and prompting suggestions for more equipment, is described as decent and new, contributing positively to the hotel's overall fitness offerings.
The indoor pool area is well-regarded for its cleanliness, relaxation facilities and suitability for both adults and children. Some guests find the pool temperature too chilly, but the overall experience remains positive.
Hotel Splendide Royal is recognized as a family-friendly haven, offering spacious suites, connected rooms and thoughtful touches for young children. Though occasional noise disturbances are mentioned, the hotel is considered an excellent choice for a memorable family vacation or reunion.
The hotel's beds are widely praised for their comfort and quality, often described as very comfortable and some of the best experienced in hotels, enhancing the overall guest experience.
Categories
Breakfast at the hotel is mostly enjoyed for its delicious offerings and high quality with many guests highlighting the amazing terrace view of the lake and impeccable table service. The breakfast buffet's varied and extensive options are often praised, though some feel improvements are needed in terms of variety and consistency for a five-star establishment.
Dinner at the hotel's restaurants, especially I Due Sud and La Veranda, receives significant acclaim for its excellent food, top-notch service and stunning lakeside views. Dining experiences are often described as unforgettable with room service maintaining high standards. Occasional critiques center on price-quality disparities and limited vegetarian options, but the overall sentiment remains extremely positive.
Rooms at the hotel are noted for their classic charm and modern comfort, providing luxurious and spacious accommodations. Guests frequently praise the cleanliness, large comfortable beds and beautiful lake or garden views from balconies. While some rooms in the older parts of the hotel are described as needing modern refreshes, the overall elegance and comfort are well-regarded.
Cleanliness is a standout feature at Hotel Splendide Royal with guests consistently commending the spotless conditions of both public areas and rooms. The exceptional housekeeping ensures a luxurious atmosphere with special attention to detail enhancing the overall guest experience.
The hotel's staff receive high praise for their friendliness, professionalism and attentiveness, contributing significantly to the welcoming atmosphere. The personalized service, efficiency and warm hospitality leave a lasting impression on guests.
Free wifi at the hotel generally meets guest needs, though some report occasional issues with unstable signals and insufficient quality. Despite these inconsistencies, many guests find the connection satisfactory for their online activities.
The spa facilities are highly praised for their quality, relaxing atmosphere and top-notch service. The wellness area, including an indoor pool, sauna and jacuzzi, though occasionally noted as small and in need of warmer temperatures, is generally appreciated for its cleanliness and calming ambiance.
The gym, while small and prompting suggestions for more equipment, is described as decent and new, contributing positively to the hotel's overall fitness offerings.
The indoor pool area is well-regarded for its cleanliness, relaxation facilities and suitability for both adults and children. Some guests find the pool temperature too chilly, but the overall experience remains positive.
Hotel Splendide Royal is recognized as a family-friendly haven, offering spacious suites, connected rooms and thoughtful touches for young children. Though occasional noise disturbances are mentioned, the hotel is considered an excellent choice for a memorable family vacation or reunion.
The hotel's beds are widely praised for their comfort and quality, often described as very comfortable and some of the best experienced in hotels, enhancing the overall guest experience.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Splendide Royal is highly praised by guests for its exceptional location in Lugano. Situated directly by the stunning Lake Lugano, the hotel offers breathtaking views of the lake and surrounding mountains, creating a picturesque setting that guests find mesmerizing. The convenient placement of the hotel means that it is only a short walk away from the city center, providing easy access to shops, restaurants and other attractions.
Guests appreciate the balance of a tranquil lakeside atmosphere with the benefits of being close to the hustle and bustle of the town. The hotel is ideally positioned for taking relaxing strolls along the lakefront promenade and its proximity to key points like the ferry terminal and Funiculare San Salvatore is frequently mentioned as a highlight.
Reviewers consistently describe the location as wonderful, beautiful and top-notch, often emphasizing the amazing views and the peaceful, scenic environment. The combination of an excellent lakeside locale with friendly and professional service from the hotel staff makes Hotel Splendide Royal a highly recommended choice for those visiting Lugano.
Hotel Splendide Royal receives mixed reviews regarding its breakfast offerings. Guests consistently praise the breakfast for being delicious and of high quality, often highlighting the breathtaking terrace view of the lake as a standout feature. The table service has been frequently noted as impeccable and the product quality top-notch, contributing to a satisfying dining experience for many visitors.
Words like "amazing," "wonderful," "excellent," and "great" frequently appear in guest feedback with many appreciating the varied and extensive options available. Several guests particularly enjoyed the breakfast buffet, noting its rich, abundant offerings and well-selected products. The service is often described as superb and professional, adding to the overall positive experience.
However, there are criticisms regarding the lack of variety and limited options for a hotel of its caliber. Some guests felt the breakfast did not meet the standards expected from a five-star establishment, mentioning repetitive and simple selections. Issues such as boxed juice, minimal cheese options and cold pancakes detracted from the experience for others. Despite the breakfast being included in the room price, some visitors found the variety and quality insufficient and inconsistent with a luxury hotel.
Overall, while many guests had a positive breakfast experience enhanced by the beautiful setting and excellent service, others believe there is room for improvement, particularly in variety and consistency.
Hotel Splendide Royal has garnered significant praise for its dinner offerings, frequently described as beautifully executed and featuring excellent gastronomy. Guests consistently highlight the top-notch service accompanying excellent food. The hotel's restaurant, I Due Sud, is often recommended for its gourmet quality and high-level dishes, despite some operational constraints due to Covid-19 making it smaller. The lakeside dining experiences are particularly noteworthy with many guests enjoying superb dinners with stunning views.
The La Veranda restaurant also receives commendations for its delightful lunches. Holiday-specific menus, like the Christmas offering, stand out as sensational. For those opting for room service, feedback indicates that it too maintains a high standard. Notably, the Michelin-starred restaurant onsite is frequently recommended.
Though mostly positive, occasional criticisms mention a disparity between price and quality, an average dining experience at other in-house restaurants and limited vegetarian options. Nonetheless, the overwhelming sentiment points to excellent service, beautifully prepared meals and unforgettable dining experiences at Hotel Splendide Royal.
At Hotel Splendide Royal, the rooms offer an intriguing blend of classic charm and modern comfort. Guests consistently highlight the luxurious, spacious accommodations, noting that rooms are often very clean and well-maintained. The exquisite historical ambiance and sumptuous decoration further enhance the elegance of the rooms, making them stylish and visually pleasing. Rooms frequently feature large, comfortable beds, big bathrooms and ample space, which significantly contribute to a comfortable stay.
However, there are indications that some rooms could benefit from updates and modern refreshes, as several guests mention dated or old-fashioned décor and furniture. This is particularly apparent in rooms located in the older parts of the hotel, where the décor is described as a bit worn out or outdated. Despite this, even these older rooms retain a certain charm and elegance and they are generally considered clean and well-equipped.
Guests often enjoy breathtaking views from their rooms with many overlooking the lake or garden, adding to the tranquil and picturesque atmosphere of the hotel. Balconies provide an added touch of luxury, allowing guests to fully appreciate the stunning surroundings.
While some guests note that room facilities, such as air conditioning, thermostats and soundproofing could use improvement, the overall sentiment toward the rooms remains positive. The attentive hotel staff and comfortable bedding receive particular praise, enhancing the overall guest experience.
Despite minor issues and the occasional need for room renovations, the blend of historic charm, spaciousness and comfort make the rooms at Hotel Splendide Royal a noteworthy aspect of the stay.
Hotel Splendide Royal's beds mostly receive high praise from guests, reflecting a common theme of comfort and quality. Many reviews highlight the beds as very comfortable and amazingly comfy with some even describing them as the most comfortable they have experienced in hotels. The bedding is frequently noted for its high quality and cleanliness, contributing to an overall sense of well-being and relaxation.
Guests appreciate the large and comfortable bed sizes with some particularly mentioning the good mattresses and the modern, stylish appeal of the beds. There were, however, a few mixed reviews; some guests found the beds too soft or hard for their liking and a few noted discomfort due to noise or the beds being small. Additionally, some guests were disappointed by the practice of combining two single beds to make a double bed, deeming them unsuitable for honeymooners.
Overall, the general consensus favors the comfort and quality of the beds at Hotel Splendide Royal, making it a significant feature that enhances the guest experience.
Hotel Splendide Royal has consistently garnered praise for its high standards of cleanliness. Guests frequently commend the clean design of the facilities and mention that both the public areas and rooms are maintained to an impeccable standard. The rooms are not only clean but also spacious and comfortable with special attention given to every detail by the exceptional housekeeping staff.
Visitors appreciate the spotless cleaning and well-maintained conditions, contributing to the hotel's luxurious atmosphere. The cleanliness of the hotel extends to its spa facilities, adding to the overall sense of luxury and comfort. Many reviewers highlight the cleanliness as a standout feature with rooms meticulously cleaned daily and cleanliness throughout the hotel consistently on point.
While the majority of feedback is positive, noting the hotel's exceptional cleanliness, a few guests pointed out minor issues such as the presence of cleaning staff at inopportune times and the need for more variety. Despite these minor comments, the prevailing sentiment is that Hotel Splendide Royal offers a clean organized and well-maintained environment, ensuring a pleasant stay for its guests.
Hotel Splendide Royal prides itself on having an exceptional team of staff who consistently receive high praise from their guests. The staff are frequently described as very friendly, always smiling and extremely accommodating, creating a welcoming atmosphere from the moment guests arrive. The hotel porters, concierges and receptionists are recognized for their professionalism and attentiveness, often going above and beyond to ensure a memorable stay.
Guests appreciate the personalized service and the staff's keen interest in making each guest feel special, including remembering unique details like birthdays. The staff's responsiveness and willingness to help are also noted as standout qualities with many mentions of their efficiency and warm hospitality.
Despite a few isolated comments about the breakfast staff not meeting expectations or inconsistency in service, overall, the team's friendliness, professionalism and enthusiasm leave a lasting impression. From quick check-ins to meticulous attention to detail, the staff at Hotel Splendide Royal make guests feel at home, adding to the hotel's charm and appeal.
Hotel Splendide Royal generally offers a good wifi experience for its guests with several reviews mentioning that the wifi was good, the signal was strong and the connection met their needs. However, some guests encountered issues, such as unstable signals and insufficient wifi quality with a few even describing the internet connection as very bad, particularly in certain rooms. Despite these occasional drawbacks, many reviews reflect a satisfactory level of performance for typical online activities. The contrast in experiences suggests that while the wifi service can be reliable, there may be inconsistencies that need addressing to meet the standards expected of a 5-star establishment.
Hotel Splendide Royal boasts a spa that consistently receives high praise for its amenities and service with many guests describing it as next-level, excellent, beautiful and relaxing. The spa facilities are generally regarded as being of very high quality, providing a range of treatments that clients find interesting and satisfying. The wellness area, which includes an indoor pool, sauna and jacuzzi, has been highlighted as spacious and cozy. Reviews frequently note that the spa is wonderful, great and amazing, contributing significantly to the overall relaxation experience.
However, there are some criticisms, primarily concerning the temperature of the pool and jacuzzi with several guests mentioning that the water could be warmer. Additionally, the size of the spa has been cited as a downside, described as small and occasionally not adequate for the size of the hotel. Some facilities, like the sauna and steam room, have been noted to be non-functional during certain stays and there have been mentions of occasional noise and the need for further updates.
Despite these minor issues, the spa's cleanliness and the professionalism of the beauticians receive high marks. The wellness area, though small, is generally appreciated with guests noting the relaxing and soothing atmosphere that the spa successfully cultivates. Overall, the spa at Hotel Splendide Royal is a key highlight for many visitors, thanks to its combination of top-notch service, high-quality facilities and a calming ambiance.
The gym at Hotel Splendide Royal generally receives favorable remarks from its guests, characterized by positive aspects such as being decent and fine, yet with room for enhancement. The facility is described as small, prompting suggestions for more equipment to better meet fitness needs. Despite its size, the gym is noted to be new and upgraded, contributing positively to the hotel's overall spa and fitness offerings, which are frequently described as top-notch. While good, guests believe the fitness facilities could see some improvements for an even better experience.
Hotel Splendide Royal's pool receives consistent praise from guests, described frequently as lovely, clean and well-maintained. The indoor pool, which is heated and of decent size, offers a particularly relaxing environment, ideal for swimming laps and suitable for kids. Many enjoy the entire pool area, highlighting the pleasant atmosphere complete with armchairs and a sunbathing space.
The pool area is also commended for its cleanliness and well-kept facilities, including a nearby sauna and a pool bar that adds to the overall experience. However, there are a few mentions of the pool temperature being on the colder side with some guests indicating it was too chilly to enjoy fully. The spa area, while nice, is noted as being somewhat small and the jacuzzi in the spa area has been pointed out as quite cold.
Overall, the pool and its surrounding amenities at Hotel Splendide Royal provide a generally positive and enjoyable experience, offering a great spot for relaxation and leisure despite a few minor criticisms regarding temperature and spa size.
Hotel Splendide Royal is lauded as a family-friendly haven, making it an excellent choice for those traveling with children. The hotel offers spacious family suites and connected rooms, which are ideal for large families. It's clear that the facilities cater well to family needs, highlighted by the family rooms and an inviting family pool that transforms into a children's paradise. Parents have noted the thoughtful touches, such as a welcoming gift for babies and efforts to make young children comfortable.
While the ambiance is generally geared towards families, some reviews mention occasional disturbances from noise in neighboring rooms and the presence of children in the spa area, which might affect the tranquility for some guests. Despite this, the overall sentiment remains highly positive, particularly for those seeking a memorable family vacation or reunion. The hotel's pet-friendly stance and its reputation as a magnificent place for family reunions further enhance its appeal for multi-generational family trips.
Hotel Splendide Royal garners mixed reviews with a substantial amount of guests praising it for its attributes aligning with a five-star hotel experience. Many reviews highlight the top-quality service, top-notch amenities and overall luxury that reflect five-star standards. Guests often describe their stay as an excellent, five-star experience, commending the hotel for its high standards of service quality and comfort.
The hotel's facilities also receive positive mentions with terms like excellent and truly five-star frequently mentioned. Some guests even found the hotel exceeding their expectations and felt it was worth every penny for the luxurious offerings and overall experience.
However, not all feedback is glowing. A number of guests felt that the hotel did not meet a five-star standard, mentioning it felt more like a four-and-a-half-star or even a two-star in some cases. Concerns were raised about the hotel being overpriced compared to other five-star establishments and not delivering the expected level of service. A few reviews included strong negative sentiments, reflecting dissatisfaction with the overall experience.
Overall, while Hotel Splendide Royal impresses many with its high-class service and amenities worthy of a five-star rating, there are notable criticisms questioning its value and consistency in meeting premium standards.
Hotel Splendide Royal is frequently noted as an excellent choice for business travelers. Guests highlight the hotel’s well-equipped business center and excellent conference rooms, making it ideal for business stays. The location is praised for its proximity to business districts, which adds convenience for those on corporate trips. The reputable five-star service includes outstanding business facilities and a range of supportive business amenities.
The staff is commended for being responsive and helpful with exceptional concierge services that cater to guests' needs promptly. Despite the hotel's traditional and grand reputation, some reviews mention it could benefit from renovations. The grand pool and sun deck provide a relaxing environment after a busy workday. Fast internet connection and reliable WiFi available in every room ensure that guests can stay connected and productive.
However, a few guests did mention that certain rooms were noisy, which could be a consideration for light sleepers. Overall, the hotel maintains its esteemed five-star status, providing a conducive environment for a successful business trip.
The heated pool at Hotel Splendide Royal is a prominent feature that has garnered positive feedback from guests. Descriptions consistently highlight its cleanliness, good facilities and overall maintenance. Many visitors found the pool to be comfortable and relaxing, affirming its well-maintained condition. The pool area is described as nice and enjoyable, enhancing the guests' experience. While the hotel's Jacuzzi had some mixed reviews regarding temperature, the general sentiment towards the heated indoor pool remains fantastic.
The indoor pool at Hotel Splendide Royal consistently receives praise from guests, described as great, lovely and fantastic. This heated, elegant pool is noted for being perfect for indoor swimming, offering a clean and relaxing experience. Guests appreciate the meticulously maintained environment, making it a pleasant leisure feature. However, some reviews highlight that the pool opening time at 10 o'clock may not suit early risers. Additionally, a few guests mentioned the water temperature was not always appropriate for the season. Despite these minor points, the indoor pool remains a well-regarded facility for many visitors to the hotel.
Hotel Splendide Royal is highly praised for its offerings tailored to honeymooners. Guests frequently highlight the honeymoon experience as perfect, stating that the hotel is an ideal destination for a romantic getaway. The dedicated honeymoon package and amenities receive commendable mentions, enhancing the romantic ambiance for newlyweds. The honeymoon suite often garners positive reviews, described as lovely and conducive to a romantic stay.
The service provided to honeymooners is also emphasized with staff taking special care to make these celebrations memorable. The attention to detail and excellent service contribute significantly to the overall experience, making it a standout location for those celebrating their new beginnings.
Hotel Splendide Royal in Lugano offers an exceptional luxury experience defined by its classic Belle Epoque style and traditional, yet timeless, grandeur. Guests consistently highlight the hotel's luxurious feel, evident from its high-end facilities and beautifully decorated interiors that capture the essence of vintage luxury. The rooms, adorned with chandeliers and elegant furnishings, contribute to the overall sense of opulence, making the stay incredibly comfortable. High-end bathroom amenities and attentive room service further enhance the luxurious atmosphere.
While some mention that the hotel is not brand new, it retains the charm and splendor of grand hotels from a different era, making it ideal for those who appreciate classic architecture and design. The beautiful decoration and stylish details throughout the hotel enhance its luxury feel, offering an ambiance that is both refined and inviting.
The honeymoon suite and other luxurious rooms are particularly praised, making the hotel a perfect choice for couples and special occasions. Despite its grandeur, many guests believe it's worth its price, offering luxury at an affordable level. Overall, everything is very good, providing a memorable and magical setting for any stay.
Hotel Splendide Royal presents an idyllic retreat for those seeking a romantic escape. Guests have celebrated its enchanting ambiance with stunning lakeside and classic views contributing to the romantic allure. Whether indulging in romantic dinners, including a delightful 7-step menu or staying in the charming honeymoon suite, every aspect of this hotel is designed to enhance the intimate experience.
The hotel’s quiet and serene environment makes it perfect for a romantic getaway, offering a warm and welcoming atmosphere that sets the tone for a memorable stay. Couples found the location ideal for celebrating special occasions like anniversaries, thanks to its elegant decor and the particularly romantic setup.
Overall, the romantic setting of Hotel Splendide Royal has left a lasting impression, making it a favored choice for couples looking for a beautiful and tranquil escape.
Hotel Splendide Royal stands out for its incredibly dog-friendly environment. Dogs are warmly welcomed and allowed in the hotel, ensuring guests can enjoy their stay alongside their pets. The hotel features specific dog-friendly rooms and overall, it is evident that the establishment is very dog-friendly. Guests have appreciated the attention given to their dogs, including thoughtful touches like gifts, menus, toys and informative booklets. The staff's willingness to even sit for dogs at the restaurant speaks volumes about the level of care and consideration extended towards pet guests. For travelers seeking a pet-friendly experience, this hotel proves to be an excellent choice.
Location Show Map
Location
Guests appreciate the balance of a tranquil lakeside atmosphere with the benefits of being close to the hustle and bustle of the town. The hotel is ideally positioned for taking relaxing strolls along the lakefront promenade and its proximity to key points like the ferry terminal and Funiculare San Salvatore is frequently mentioned as a highlight.
Reviewers consistently describe the location as wonderful, beautiful and top-notch, often emphasizing the amazing views and the peaceful, scenic environment. The combination of an excellent lakeside locale with friendly and professional service from the hotel staff makes Hotel Splendide Royal a highly recommended choice for those visiting Lugano.
Breakfast
Words like "amazing," "wonderful," "excellent," and "great" frequently appear in guest feedback with many appreciating the varied and extensive options available. Several guests particularly enjoyed the breakfast buffet, noting its rich, abundant offerings and well-selected products. The service is often described as superb and professional, adding to the overall positive experience.
However, there are criticisms regarding the lack of variety and limited options for a hotel of its caliber. Some guests felt the breakfast did not meet the standards expected from a five-star establishment, mentioning repetitive and simple selections. Issues such as boxed juice, minimal cheese options and cold pancakes detracted from the experience for others. Despite the breakfast being included in the room price, some visitors found the variety and quality insufficient and inconsistent with a luxury hotel.
Overall, while many guests had a positive breakfast experience enhanced by the beautiful setting and excellent service, others believe there is room for improvement, particularly in variety and consistency.
Dinner
The La Veranda restaurant also receives commendations for its delightful lunches. Holiday-specific menus, like the Christmas offering, stand out as sensational. For those opting for room service, feedback indicates that it too maintains a high standard. Notably, the Michelin-starred restaurant onsite is frequently recommended.
Though mostly positive, occasional criticisms mention a disparity between price and quality, an average dining experience at other in-house restaurants and limited vegetarian options. Nonetheless, the overwhelming sentiment points to excellent service, beautifully prepared meals and unforgettable dining experiences at Hotel Splendide Royal.
Rooms
However, there are indications that some rooms could benefit from updates and modern refreshes, as several guests mention dated or old-fashioned décor and furniture. This is particularly apparent in rooms located in the older parts of the hotel, where the décor is described as a bit worn out or outdated. Despite this, even these older rooms retain a certain charm and elegance and they are generally considered clean and well-equipped.
Guests often enjoy breathtaking views from their rooms with many overlooking the lake or garden, adding to the tranquil and picturesque atmosphere of the hotel. Balconies provide an added touch of luxury, allowing guests to fully appreciate the stunning surroundings.
While some guests note that room facilities, such as air conditioning, thermostats and soundproofing could use improvement, the overall sentiment toward the rooms remains positive. The attentive hotel staff and comfortable bedding receive particular praise, enhancing the overall guest experience.
Despite minor issues and the occasional need for room renovations, the blend of historic charm, spaciousness and comfort make the rooms at Hotel Splendide Royal a noteworthy aspect of the stay.
Beds
Guests appreciate the large and comfortable bed sizes with some particularly mentioning the good mattresses and the modern, stylish appeal of the beds. There were, however, a few mixed reviews; some guests found the beds too soft or hard for their liking and a few noted discomfort due to noise or the beds being small. Additionally, some guests were disappointed by the practice of combining two single beds to make a double bed, deeming them unsuitable for honeymooners.
Overall, the general consensus favors the comfort and quality of the beds at Hotel Splendide Royal, making it a significant feature that enhances the guest experience.
Cleanliness
Visitors appreciate the spotless cleaning and well-maintained conditions, contributing to the hotel's luxurious atmosphere. The cleanliness of the hotel extends to its spa facilities, adding to the overall sense of luxury and comfort. Many reviewers highlight the cleanliness as a standout feature with rooms meticulously cleaned daily and cleanliness throughout the hotel consistently on point.
While the majority of feedback is positive, noting the hotel's exceptional cleanliness, a few guests pointed out minor issues such as the presence of cleaning staff at inopportune times and the need for more variety. Despite these minor comments, the prevailing sentiment is that Hotel Splendide Royal offers a clean organized and well-maintained environment, ensuring a pleasant stay for its guests.
Staff
Guests appreciate the personalized service and the staff's keen interest in making each guest feel special, including remembering unique details like birthdays. The staff's responsiveness and willingness to help are also noted as standout qualities with many mentions of their efficiency and warm hospitality.
Despite a few isolated comments about the breakfast staff not meeting expectations or inconsistency in service, overall, the team's friendliness, professionalism and enthusiasm leave a lasting impression. From quick check-ins to meticulous attention to detail, the staff at Hotel Splendide Royal make guests feel at home, adding to the hotel's charm and appeal.
Wi-Fi
Spa
However, there are some criticisms, primarily concerning the temperature of the pool and jacuzzi with several guests mentioning that the water could be warmer. Additionally, the size of the spa has been cited as a downside, described as small and occasionally not adequate for the size of the hotel. Some facilities, like the sauna and steam room, have been noted to be non-functional during certain stays and there have been mentions of occasional noise and the need for further updates.
Despite these minor issues, the spa's cleanliness and the professionalism of the beauticians receive high marks. The wellness area, though small, is generally appreciated with guests noting the relaxing and soothing atmosphere that the spa successfully cultivates. Overall, the spa at Hotel Splendide Royal is a key highlight for many visitors, thanks to its combination of top-notch service, high-quality facilities and a calming ambiance.
Gym
Pool
The pool area is also commended for its cleanliness and well-kept facilities, including a nearby sauna and a pool bar that adds to the overall experience. However, there are a few mentions of the pool temperature being on the colder side with some guests indicating it was too chilly to enjoy fully. The spa area, while nice, is noted as being somewhat small and the jacuzzi in the spa area has been pointed out as quite cold.
Overall, the pool and its surrounding amenities at Hotel Splendide Royal provide a generally positive and enjoyable experience, offering a great spot for relaxation and leisure despite a few minor criticisms regarding temperature and spa size.
Family
While the ambiance is generally geared towards families, some reviews mention occasional disturbances from noise in neighboring rooms and the presence of children in the spa area, which might affect the tranquility for some guests. Despite this, the overall sentiment remains highly positive, particularly for those seeking a memorable family vacation or reunion. The hotel's pet-friendly stance and its reputation as a magnificent place for family reunions further enhance its appeal for multi-generational family trips.
5 Star
The hotel's facilities also receive positive mentions with terms like excellent and truly five-star frequently mentioned. Some guests even found the hotel exceeding their expectations and felt it was worth every penny for the luxurious offerings and overall experience.
However, not all feedback is glowing. A number of guests felt that the hotel did not meet a five-star standard, mentioning it felt more like a four-and-a-half-star or even a two-star in some cases. Concerns were raised about the hotel being overpriced compared to other five-star establishments and not delivering the expected level of service. A few reviews included strong negative sentiments, reflecting dissatisfaction with the overall experience.
Overall, while Hotel Splendide Royal impresses many with its high-class service and amenities worthy of a five-star rating, there are notable criticisms questioning its value and consistency in meeting premium standards.
Business
The staff is commended for being responsive and helpful with exceptional concierge services that cater to guests' needs promptly. Despite the hotel's traditional and grand reputation, some reviews mention it could benefit from renovations. The grand pool and sun deck provide a relaxing environment after a busy workday. Fast internet connection and reliable WiFi available in every room ensure that guests can stay connected and productive.
However, a few guests did mention that certain rooms were noisy, which could be a consideration for light sleepers. Overall, the hotel maintains its esteemed five-star status, providing a conducive environment for a successful business trip.
Heated Pool
Indoor Pool
Honeymoon
The service provided to honeymooners is also emphasized with staff taking special care to make these celebrations memorable. The attention to detail and excellent service contribute significantly to the overall experience, making it a standout location for those celebrating their new beginnings.
Luxury
While some mention that the hotel is not brand new, it retains the charm and splendor of grand hotels from a different era, making it ideal for those who appreciate classic architecture and design. The beautiful decoration and stylish details throughout the hotel enhance its luxury feel, offering an ambiance that is both refined and inviting.
The honeymoon suite and other luxurious rooms are particularly praised, making the hotel a perfect choice for couples and special occasions. Despite its grandeur, many guests believe it's worth its price, offering luxury at an affordable level. Overall, everything is very good, providing a memorable and magical setting for any stay.
Romantic
The hotel’s quiet and serene environment makes it perfect for a romantic getaway, offering a warm and welcoming atmosphere that sets the tone for a memorable stay. Couples found the location ideal for celebrating special occasions like anniversaries, thanks to its elegant decor and the particularly romantic setup.
Overall, the romantic setting of Hotel Splendide Royal has left a lasting impression, making it a favored choice for couples looking for a beautiful and tranquil escape.
Dog Friendly
Yes, Hotel Splendide Royal has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Splendide Royal.
Yes, Hotel Splendide Royal welcomes dogs.
Yes, parking facilities are available at Hotel Splendide Royal.
Yes, Hotel Splendide Royal has a gym.
Location Show Map
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