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On the hills overlooking Lugano, in a stunning setting just a few minutes from the heart of the town, this hotel is a an oasis of well-being.
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Summary of reviews**Villa Sassa - Ticino Hotels Group General Reviews Summary:**
Villa Sassa Hotel, Residence & Spa in Lugano receives glowing commendations from guests for its prime location, delightful dining experiences, impressive amenities and exceptional service.
Situated atop a hill, the hotel offers stunning views of Lake Lugano and the city skyline, enhancing its overall appeal. Its central positioning close to the city center, train station and public transport makes it highly convenient for exploring Lugano. The well-maintained gardens and serene atmosphere further contribute to a tranquil stay.
The dining experiences at Villa Sassa, particularly breakfast and dinner, are frequently highlighted as standout aspects. The breakfast buffet is praised for its extensive variety, freshness and delicious offerings, enjoyed best on the beautiful terrace with scenic views. Dinner at the main restaurant is often considered the highlight of the stay, featuring superb food and exceptional service, despite being somewhat pricey for some guests.
Guests find the rooms at the hotel to be spacious, clean and well-maintained, suitable for families and longer stays due to amenities like kitchens and living areas. Although some rooms are noted as dated and in need of modernization, the stunning views and cleanliness uphold a positive experience overall.
The hotel's high cleanliness standards extend to all areas, including the well-maintained pool facilities and immaculate wellness areas. The spa receives substantial praise for its exceptional facilities, relaxing ambiance and superb treatments. The gym is noted for its modern equipment and comprehensive fitness activities, enhancing the hotel's wellness offerings.
The warm and professional staff at Villa Sassa significantly contribute to the positive guest experience with their friendliness, attentiveness and prompt service, making guests feel valued and well-cared for throughout their stay.
WiFi connectivity is generally satisfactory, though some guests report occasional instability. Parking availability is appreciated with both indoor and outdoor spaces, though fees are considered expensive by some and accessibility can be challenging.
Families particularly enjoy Villa Sassa for its spacious family rooms, accommodating staff and child-friendly amenities. The hotel effectively caters to the needs of families, making it an ideal destination for a memorable family holiday.
Overall, Villa Sassa Hotel, Residence & Spa stands out as a commendable choice for travelers, offering a harmonious blend of stunning views, excellent dining, spacious accommodations, pristine wellness facilities and exceptional service.
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