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Summary of reviewsClarion Hotel Sense in Luleå enjoys consistent commendations for its prime location and quality service. Centrally situated, it offers easy access to main attractions, making it a top choice for both business and leisure travelers. Guests frequently praise the short distances to bus stops, train stations, shopping areas, dining spots, cultural centers and scenic views of the Baltic Sea and harbour.
Another major highlight is the breakfast experience. Visitors describe it as superb with a wide variety of high-quality options, including vegan and vegetarian choices. The breakfast area’s stunning views and cleanliness enhance the overall dining atmosphere. Similarly, the dinner service at Restaurant Nine, located on the 9th floor, is well-regarded for its delicious food and outstanding views, despite minor criticisms of wine selection and occasional quality issues.
The hotel rooms are noted for their modern aesthetic, comfort and cleanliness, particularly those on higher floors offering impressive views. Feedback does suggest potential improvements in temperature control and ventilation, as some guests found certain rooms too warm or airless. Budget-conscious travelers might encounter small, windowless basement rooms, but overall, the hotel provides a range that balances cost with comfort effectively.
Cleanliness is another area where the hotel shines with many guests finding the facilities well-maintained and hygienic, contributing to a pleasant stay. Staff members receive high praise for their friendly, accommodating and professional demeanor, significantly enhancing guest experiences.
The free wifi service, while generally appreciated, has received mixed feedback due to occasional connectivity issues. The hotel's spa is a significant plus for many, offering a relaxing atmosphere with beautiful views, though it can be small and crowded. Fitness enthusiasts can make use of a functional, albeit small, gym equipped with modern machines.
Parking facilities are well-received for their convenience and heating, although space can be limited and it’s advisable to book in advance. Guest comfort is generally assured with many finding the beds great, despite some reports of discomfort regarding firmness and bed stability.
In summary, Clarion Hotel Sense earns its four-star rating with exceptional service, modern amenities and thoughtful details, occasionally surpassing expectations, making it a highly recommended choice for visitors to Luleå. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has an internal sustainability rating of 9.1 out of 10, based on reducing environmental impact in areas like energy, water, and waste. They aim for climate neutrality by 2030 and a 50% reduction in food waste.
Hotel for Honeymoon
Located in Luleå, Clarion Hotel Sense offers stylish accommodations and a rooftop spa with panoramic views. Its central location allows easy access to city attractions, while the spa provides a relaxing retreat for couples.
Hotel with Spa
The spa at Clarion Hotel Sense receives high praise for its cozy and excellent atmosphere, with many guests describing it as a must-try experience. Features like the sauna with a view, the sea view from the spa, and the relaxing ambiance add to the overall positive experience.
Hotel with Gym
Located in central Luleå, this hotel offers free access to its on-site fitness center. The gym features views of the city and Norra Hamn harbor. Guests also appreciate the unique photo art and seasonally inspired designs throughout the hotel.
4-Star Hotel
This hotel is centrally located and features a sky bar. It provides a convenient and luxurious stay with excellent amenities and services.
Romantic Hotel
Hotel with Parking
Room Types
Standard Twin RoomThe twin room provides a minibar, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 2 beds.
Superior Twin Room with ViewThe twin room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The twin room features a flat-screen TV, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 2 beds.
Deluxe Double RoomThis double room has a minibar, bathrobe and seating area. Includes free entrance to the Sense Spa. Please note that the spa must be pre-booked.
The bathroom includes either a shower or bathtub.
SuiteThis suite has a seating area, minibar and bathrobe. Includes free entrance to the Sense Spa. Please note that the spa must be pre-booked.
Compact Single Room (No window)The single room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Compact Twin Room (No window)The twin/double room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a flat-screen TV. The unit offers 4 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Luleå, Clarion Hotel Sense boasts an enviable central location that consistently receives high praise from its guests. This well-situated hotel offers easy access to the city's main attractions with short walking distances to the bus stops, train station, shopping streets and dining options. Guests appreciate that the bus stop to the airport is only 100 meters away, making transit a breeze.
The hotel's proximity to cultural centers, the harbour with its scenic views and the Baltic Sea enhances the experience, whether it's for business or leisure. Guests consistently highlight the convenience of being able to walk everywhere, from local shops and restaurants to entertainment venues.
Overall, Clarion Hotel Sense stands out not only for its prime location but also for its quality accommodations and excellent service, making it a top choice for visitors to Luleå.
Breakfast
Clarion Hotel Sense offers a breakfast experience that consistently impresses guests with its quality and variety. Many visitors describe the breakfast as very good, fantastic and superb, highlighting the extensive selection and high quality of food available. The buffet provides a diverse range of options, including vegan and vegetarian choices, catering to different dietary preferences. Guests also appreciate the combination of fresh and delicious ingredients, making the meal enjoyable and satisfying.
The breakfast area itself receives praise for its location on the upper floors, offering stunning views of Luleå and the Baltic Sea, which adds a pleasant ambiance to the dining experience. The cleanliness and well-composed presentation of the breakfast buffet further enhance its appeal. Many reviews mention the friendly and efficient staff who contribute positively to the breakfast experience.
In summary, breakfast at Clarion Hotel Sense is a standout feature, leaving guests with memorable and delightful starts to their day. Whether it’s the variety, taste or the scenic setting, the hotel manages to exceed expectations consistently.
Dinner
Clarion Hotel Sense offers a dining experience that has consistently delighted guests. Located on the 9th floor, Restaurant Nine stands out for its high-quality offerings and breathtaking views, drawing praise as an excellent and high-end venue. Guests have repeatedly highlighted the fantastic and delicious food with some describing their dining experience as a perfect 10/10. The hotel bar and restaurant provide a cozy and inviting atmosphere, making it an ideal spot to unwind.
Many reviews commend the quality of the food, recommending the hotel restaurant for dinner due to its excellent and superb dishes. The dinner menu at Clarion Hotel Sense has been noted for offering delicious meals and fair prices, although some guests found it a bit expensive. Additionally, the gravlax was particularly singled out as being first-class.
However, it's worth noting that while the overall feedback leans very positive, a few guests found the wine selection basic and the dinner quality occasionally lacking. Despite this, the majority of visitors have enjoyed their meals, appreciating the high standards and delicious cuisine provided by the hotel's dining options.
Rooms
Clarion Hotel Sense presents a mix of room offerings that cater to varied guest preferences. Highlights include spacious, clean and modern rooms that guests found very comfortable and well-facilitated. Many rooms feature stylish decoration, comfortable beds and are equipped with amenities such as minibars and soundproofing. Rooms on higher floors especially, provide impressive views of Luleå and the Baltic Sea.
However, some guests found issues with temperature control and ventilation, noting their rooms were too warm or airless and lacking the ability to adjust heating. Basement rooms, while clean and cozy, are often small, windowless and perceived as stuffy or dark. Others mentioned specific rooms felt budget-like, yet appreciated their cleanliness and modern furnishings. On a more critical note, a few guests reported odd smells, dust and maintenance issues.
Guests seeking luxury can find large rooms with delightful views, bathtubs and fresh, modern designs, whereas budget-conscious travelers also have options, albeit with some compromises like windowless rooms or compact spaces. Overall, Clarion Hotel Sense offers a range of accommodations from compact to luxurious, balancing cost and comfort effectively, though it might benefit from enhancements in air quality management and clearer room options representation.
Beds
The guest reviews of Clarion Hotel Sense generally highlight a mix of opinions regarding the comfort of the beds. Many guests found the beds to be very comfortable, citing features like comfortable mattresses, pillows and well-insulated bedding. Terms like "comfy beds," "fantastic pillows," and "peaceful sleep" suggest that many visitors enjoyed their rest. Reviews frequently mentioned the beds being good, great or very comfortable with some guests appreciating additional amenities like three sizes of pillows and spacious room settings.
However, not all feedback was positive. Some guests experienced discomfort, indicating beds were too soft, hard or sagging. Reviews also mentioned issues such as beds not being securely attached to the floor and being too simple, which may affect the overall sleeping experience. A few guests reported issues like neck pain and insufficient support from the mattresses. Additionally, some noted that the beds slid apart easily and that the bedding was too thick.
In summary, while many guests were pleased with the bed comfort at Clarion Hotel Sense, there are noticeable disparities in experiences with some guests finding the beds less than satisfactory.
Cleanliness
Clarion Hotel Sense consistently impresses guests with its overall high standards and cleanliness. Many reviewers highlighted the hotel as "clean and well-maintained," "very clean," and "immaculately clean throughout." Guests found the rooms to be tidy with comments praising them as "clean and fresh" or "clean and cozy." The general sentiment is that the hotel maintains a comfortable and welcoming atmosphere with clean and sanitized facilities that align well with hygiene care, especially in light of current health concerns.
However, not all experiences were equally positive. Some noted lapses in cleanliness, particularly in certain rooms where cleaning was less thorough with specific mentions of dusty areas, stained pillows and dirty furnishings. A few reviews pointed out issues such as "dirty towels" and "poor room cleaning only every other day." Others mentioned "old furniture needing renovation" and found that certain areas, like the bathroom, could have been cleaner.
Despite these occasional drawbacks, the majority of guests still found the hotel's overall quality to be very good with the clean and well-maintained environment contributing to a generally pleasant stay.
Staff
Clarion Hotel Sense has received an abundance of praise for its staff, who are consistently described as friendly, accommodating and helpful. Guests appreciate the warm and service-oriented attitude exhibited by the staff, which enhances the overall experience of staying at the hotel. Specific mentions highlight the positive energy and professionalism of the hotel personnel with front desk staff and receptionists frequently noted as being exceptionally pleasant and joyful.
The team at Clarion Hotel Sense seems well-versed in customer service with many reviews pointing out their readiness to assist with any questions or issues that arise. The staff’s friendly demeanor and responsiveness are credited for creating a cozy and welcoming atmosphere throughout the hotel. Even though a few instances of negative interactions were mentioned, these were overshadowed by the generally positive and efficient service provided.
Whether it's the restaurant staff, housekeeping or the front desk, guests consistently commend the hotel's personnel for making their stay more enjoyable. The professionalism and kindness of individuals like Arvid, Emely and other front desk members were particularly noted, emphasizing a culture of attentive and accommodating service. Overall, the staff at Clarion Hotel Sense play a significant role in delivering an excellent experience, contributing to the hotel's strong reputation for hospitality and service quality.
Wi-Fi
Guests at Clarion Hotel Sense have shared mixed feedback regarding the hotel's wifi service. Many appreciated the free wifi available throughout the hotel, highlighting the good connection in several areas. Some guests specifically mentioned the wifi worked well and was quick, adding a positive note to their stay. However, there were also notable issues reported by other guests. Some stated that the wifi either didn't work at all, had a weak or unstable connection or experienced interruptions, particularly on the ground floor. Additionally, a few guests expressed frustration about the lack of information provided on internet access. Despite these issues, the general consensus highlights the benefit of free and generally good wifi when it functions properly.
Spa
Clarion Hotel Sense's spa receives high praise from guests who describe it as cozy, excellent and a must-try experience. Many appreciated features like the beautiful sauna with a view, the sea view from the spa and the relaxing atmosphere. The spa area is seen as a significant plus, adding to the overall positive impressions of their stay.
However, some guests highlighted that the spa is small and can get crowded. The sauna, although beautiful, is described as small and isn't available for use every day. The pool is also small and like the spa, it's not included in the room price.
There were some logistical issues noted, such as the need to book in advance to use the facilities, unclear information about spa availability and the spa being closed on certain days, particularly Sundays to Wednesdays. Despite these occasional inconveniences, many guests found the spa to be a delightful and integral part of their enjoyable stay at Clarion Hotel Sense.
Gym
Guests have shared varied opinions about the gym at the Clarion Hotel Sense. The gym is frequently described as small but functional, providing basic facilities that fulfill general fitness needs. Many appreciated the modern gym equipment with some highlighting that the gym is well-designed and offers great views. Despite its size, the gym is noted for being convenient, particularly because the hotel also houses a restaurant and accommodations, advantageous especially in adverse weather conditions. However, there are mentions that the gym could benefit from some updates and some guests found the gym subpar. The gym closes relatively early, at 9:00 pm. Overall, while the gym may not be expansive, it appears to be adequate for guests looking for a straightforward workout experience.
Parking
Clarion Hotel Sense offers parking options that guests tend to appreciate for various reasons. The parking facilities, including underground and basement options, are described as good, warm and even ideal in terms of convenience and accessibility. It's a significant feature that the parking spaces are heated, especially beneficial during the colder season. The private parking hall within the hotel is also mentioned as a plus.
However, there are a few aspects to be mindful of. The parking garage often fills up quickly and might be considered too small by some guests, making it essential to reserve a spot in advance. This congestion is particularly noted during peak times. Moreover, the width of the parking garage and the tight spaces can be a challenge, particularly for larger vehicles.
For those unable to secure a spot within the hotel, public and paid parking is available nearby, just a few meters away. The pricing of the parking, which includes a fee of 170 SEK, is also a consideration for potential visitors with some guests finding it a bit expensive.
Overall, while the parking at Clarion Hotel Sense is convenient and well-maintained, it's recommended to book in advance and consider alternate nearby options if the on-site parking is fully booked.
4 Star
Clarion Hotel Sense boasts a commendable four-star rating, widely recognized for its exceptional service and comfortable offerings. Many guests have remarked that the hotel not only meets but sometimes exceeds the expectations of its four-star status with some comparing the quality and atmosphere to that of a five-star establishment. The hotel is modern and fresh with notable touches such as Rituals hygiene products in the rooms, which include items like conditioner. These luxurious details contribute to the overall feeling of staying at a venue that perhaps deserves even more than its current rating. The hotel manages to provide these amenities while remaining an affordable option, making it an attractive choice for many travelers.
Romantic
Clarion Hotel Sense offers a romantic and calm atmosphere, perfect for celebrating special occasions like anniversaries. Guests appreciate the romantic setting, enhanced by beautiful views and a serene ambiance. The hotel boasts luxurious spa and sauna possibilities, adding to the overall exclusive feel. The breakfast setup and scenic views further contribute to the charming experience. Additionally, the cozy hotel lobby and lovely romantic bar provide intimate spots for relaxation and enjoyment. It's a peaceful and quiet retreat, ideal for a romantic weekend getaway.
No, Clarion Hotel Sense doesn't have any pool.
Yes, a spa is available at Clarion Hotel Sense.
No, Clarion Hotel Sense doesn't allow dogs.
Yes, parking facilities are available at Clarion Hotel Sense.