Marina Heights Hotel Residences
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Summary of reviewsMarina Heights Hotel Residences receives praise for its strategic and picturesque location, nestled near the sea and offering easy access to Teluk Batik, Marina Island and various dining options. The beachside setting is particularly appreciated, providing beautiful ocean-facing accommodations just a short walk from the shore. Guests find the environment pleasant and ideal for exploring local attractions such as the Pangkor jetty.
The rooms at the hotel are noted for their spaciousness, making them suitable for families and groups. They come equipped with amenities such as mini fridges and multiple beds and many offer lovely sea views. While room size and views are generally positive, some guests mention that improvements in cleanliness and maintenance, including issues with dirt, dust and malfunctioning air conditioning systems, are necessary.
Cleanliness remains a significant concern as numerous reviews highlight areas needing improvement. Complaints about dusty rooms, unclean bathrooms, stained linens and insufficient toiletries suggest a need for more thorough housekeeping. Despite these issues, some aspects like the pool area are reported to be clean and well-maintained, though a murky pool is occasionally mentioned.
Staff service receives mixed feedback. Some guests appreciate the helpfulness and friendliness of the staff, but many others report issues with availability, especially at the reception, where a lack of staff presence has resulted in notable delays during check-in.
The pool is a highlight for many families, appreciated for its size and spaciousness. Children seem to particularly enjoy the pool, although concerns about deepness and absence of lifeguards are noted. Some guests mention that the pool area's cleanliness can vary with occasional murkiness or algae.
Proximity to beaches such as Teluk Batik and Marina Beach is a significant benefit, offering guests stunning views and easy access to seaside activities. Parking facilities are convenient for some but may pose challenges due to limited and narrow spaces.
Marina Heights Hotel Residences is considered family-friendly with various activities available both within the hotel and in the surrounding area. Facilities like a children's park and a kids' pool are well-received, although certain areas, such as baby chairs, may need more attention.
The beds receive mixed reviews; many guests find them comfortable with soft pillows and clean bedding, though cleanliness issues do arise with stained sheets and dusty bed frames.
In summary, Marina Heights Hotel Residences is well-appreciated for its scenic and accessible location, spacious rooms and family-friendly amenities. However, improvements in room cleanliness, maintenance and more consistent staff service could significantly enhance the overall guest experience.
Categories
The rooms at the hotel are noted for their spaciousness, making them suitable for families and groups. They come equipped with amenities such as mini fridges and multiple beds and many offer lovely sea views. While room size and views are generally positive, some guests mention that improvements in cleanliness and maintenance, including issues with dirt, dust and malfunctioning air conditioning systems, are necessary.
Cleanliness remains a significant concern as numerous reviews highlight areas needing improvement. Complaints about dusty rooms, unclean bathrooms, stained linens and insufficient toiletries suggest a need for more thorough housekeeping. Despite these issues, some aspects like the pool area are reported to be clean and well-maintained, though a murky pool is occasionally mentioned.
Staff service receives mixed feedback. Some guests appreciate the helpfulness and friendliness of the staff, but many others report issues with availability, especially at the reception, where a lack of staff presence has resulted in notable delays during check-in.
The pool is a highlight for many families, appreciated for its size and spaciousness. Children seem to particularly enjoy the pool, although concerns about deepness and absence of lifeguards are noted. Some guests mention that the pool area's cleanliness can vary with occasional murkiness or algae.
Proximity to beaches such as Teluk Batik and Marina Beach is a significant benefit, offering guests stunning views and easy access to seaside activities. Parking facilities are convenient for some but may pose challenges due to limited and narrow spaces.
Marina Heights Hotel Residences is considered family-friendly with various activities available both within the hotel and in the surrounding area. Facilities like a children's park and a kids' pool are well-received, although certain areas, such as baby chairs, may need more attention.
The beds receive mixed reviews; many guests find them comfortable with soft pillows and clean bedding, though cleanliness issues do arise with stained sheets and dusty bed frames.
In summary, Marina Heights Hotel Residences is well-appreciated for its scenic and accessible location, spacious rooms and family-friendly amenities. However, improvements in room cleanliness, maintenance and more consistent staff service could significantly enhance the overall guest experience.
Hotel near The Beach
Located on Jalan Teluk Batik, this hotel residence offers proximity to the beach and sea views. Guests can enjoy a comfortable stay with easy access to the shore.
Hotel with Swimming Pool
The hotel offers a swimming pool and is situated in Lumut, providing convenient access to Teluk Batik beach. It's suitable for families and travelers seeking a comfortable stay.
Outdoor Pool
Hotel with Parking
Guests at this hotel residences benefit from free private and on-site complimentary parking. This ensures vehicles are securely parked within the property grounds without additional cost.
Accessible Hotel
This hotel offers wheelchair access and has facilities specifically designed for disabled guests. It is also accessible by elevator for ease of movement within the property.
3-Star Hotel
The Marina Heights Hotel Residences provides comfortable accommodations. It is a good option for travelers looking for a pleasant stay with nice views.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool for guests to enjoy. Certain units also provide sea views from their balconies. The property is located near Teluk Batik Beach and Marina Island Beach.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
Guest Reviews
Marina Heights Hotel Residences boasts a strategic and picturesque location that is hard to beat. Surrounded by captivating scenery and positioned near the sea, it offers easy access to a range of activities and amenities. Guests appreciate its proximity to Teluk Batik, a popular destination for family outings, as well as the nearby Marina Island. Dining is made convenient with several restaurants and shops close by, ensuring that guests have a variety of options at their fingertips.
The beachside setting is particularly appealing, providing beautiful ocean-facing accommodations that are just a short walk from the shore. With an easy drive to local attractions such as the Pangkor jetty and a pleasant environment enhanced by the proximity to the sea, Marina Heights serves as an excellent base for exploring the area. While some find the location a bit remote, overall, its strategic placement close to beaches and dining places makes it a favored choice among visitors looking for a satisfying getaway.
The rooms at Marina Heights Hotel Residences receive mixed reviews from guests. On the positive side, the rooms are consistently described as very spacious, making them suitable for families and groups. Guests appreciate the large, comfortable rooms with some featuring views of the sea. Many guests noted that the rooms are clean and neat, equipped with amenities such as a mini fridge and have enough beds to accommodate larger parties.
However, there are significant concerns regarding the maintenance and cleanliness of the rooms. Some guests reported issues with dirt and dust, hair on the floor, ants under the tables and unsatisfactory equipment. Several reviews highlighted problems with the air conditioning not functioning properly and delays in room readiness during check-in. Customer service at the lobby was also noted as lacking.
While the room condition and size are suitable for family vacations with pleasant views, improvements in cleanliness and maintenance are needed to meet guest expectations fully.
The beds at Marina Heights Hotel Residences receive mixed reviews from guests. Many guests find the beds very comfortable with soft pillows and thick mattresses ideal for a good night's sleep. Clean bedding and properly laundered linens are appreciated by several reviewers. The rooms are generally noted to be large, accommodating more beds and providing ample space. However, there are consistent complaints about cleanliness with issues such as stained and dirty bed sheets, along with dusty bed frames and furniture. Despite the comfort of the beds, overall room cleanliness appears to be an area needing improvement.
Marina Heights Hotel Residences has a notable range of comments regarding its cleanliness that future guests should consider. While some guests found aspects of the hotel clean and the pool to be comfortable with beautiful scenery, a significant number of reviews highlight concerns. These include generally dusty rooms, unclean bathrooms, stained and seemingly unwashed linens and a lack of sufficient toiletries. Other specific issues include rust, the presence of hair and dust on various surfaces and an overall need for more thorough cleaning and maintenance, especially in shared spaces like the elevators and corridors. There were also repeated mentions of a murky pool, cockroaches, ants in rooms and a lack of basic amenities such as trash bins and toilet paper. Additionally, some guests found the staff's attitude lacking in hospitality. Potential visitors should weigh these points when considering a stay at this property.
Marina Heights Hotel Residences garners mixed reviews when it comes to staff service. On the positive side, guests found the staff helpful and friendly in serving customers. Some guests appreciated the timely assistance provided immediately when needed, describing the staff as kind and accommodating.
However, there are numerous criticisms that highlight significant issues in service. Guests frequently encountered problems at reception, noting a lack of staff presence, especially in the mornings and nights. There were several instances where the reception desk was unstaffed for extended periods, causing notable delays during check-in. Many guests found it difficult to get a response or assistance with calls going unanswered and requests, such as additional pillows, not being fulfilled.
Overall, while there are commendable aspects of staff behavior and friendliness, the experiences of delayed service, unavailability of staff and lapses in customer service indicate a need for improved staff allocation and training.
The pool at Marina Heights Hotel Residences receives mixed feedback from guests. Many appreciate the pool's large and spacious design, making it a comfortable and enjoyable spot for families. Cleanliness is frequently mentioned as a positive with several guests noting the pool's clean and inviting appearance. There's also a sentiment that family members, particularly children, find great enjoyment in swimming there.
However, some reviews highlight areas for improvement. The absence of a lifeguard and the deepness of the pool might be concerns for those with young children. The pool area could benefit from more shades and benches, as it is often seen as too open and hot. Several guests have reported the water appearing murky or slightly turbid and have observed that the pool could sometimes be dirty or even green and mossy. Operational hours also seem to be restrictive with some guests disappointed by the late opening time and temporary closures.
Overall, while the pool is appreciated for its size and suitability for family fun, enhancements in maintenance, cleanliness and amenities around the pool area would improve the guest experience.
The Marina Heights Hotel Residences offers easy access to Teluk Batik Beach and provides stunning views of both Teluk Batik and Marina Beach. Guests appreciate the hotel's close proximity to the beach, highlighting beautiful and scenic beachside views. The hotel's location is ideal for enjoying sunset views over the sea, further enhancing the coastal experience. The beachside setting is frequently praised for its beauty and convenience.
Marina Heights Hotel Residences offers parking facilities that some guests find easy to use. However, the parking area is limited and narrow, which may pose challenges for those with larger vehicles or during peak times. A few guests noted that the parking space feels a bit constrained and may not be sufficient for all residents. Additionally, the ambiance of the parking area left some feeling uneasy, describing it as a bit scary or shady. Overall, the parking at Marina Heights manages to provide convenience for some but could benefit from improvements in space and security.
Marina Heights Hotel Residences caters well to families, offering an array of family-friendly features that make it a comfortable stay for both adults and children. The location is ideal for small groups of families with various family activities available nearby. The hotel itself provides facilities that prioritize the safety and enjoyment of kids, including a fun children's park, a dedicated kids' area and a clean kids' pool. While most aspects of the hotel are well-maintained and suitable for family stays, some areas, such as the baby chairs, may require additional attention. Overall, Marina Heights Hotel Residences is a solid option for families seeking a convenient and enjoyable experience.
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Location
The beachside setting is particularly appealing, providing beautiful ocean-facing accommodations that are just a short walk from the shore. With an easy drive to local attractions such as the Pangkor jetty and a pleasant environment enhanced by the proximity to the sea, Marina Heights serves as an excellent base for exploring the area. While some find the location a bit remote, overall, its strategic placement close to beaches and dining places makes it a favored choice among visitors looking for a satisfying getaway.
Rooms
However, there are significant concerns regarding the maintenance and cleanliness of the rooms. Some guests reported issues with dirt and dust, hair on the floor, ants under the tables and unsatisfactory equipment. Several reviews highlighted problems with the air conditioning not functioning properly and delays in room readiness during check-in. Customer service at the lobby was also noted as lacking.
While the room condition and size are suitable for family vacations with pleasant views, improvements in cleanliness and maintenance are needed to meet guest expectations fully.
Beds
Cleanliness
Staff
However, there are numerous criticisms that highlight significant issues in service. Guests frequently encountered problems at reception, noting a lack of staff presence, especially in the mornings and nights. There were several instances where the reception desk was unstaffed for extended periods, causing notable delays during check-in. Many guests found it difficult to get a response or assistance with calls going unanswered and requests, such as additional pillows, not being fulfilled.
Overall, while there are commendable aspects of staff behavior and friendliness, the experiences of delayed service, unavailability of staff and lapses in customer service indicate a need for improved staff allocation and training.
Pool
However, some reviews highlight areas for improvement. The absence of a lifeguard and the deepness of the pool might be concerns for those with young children. The pool area could benefit from more shades and benches, as it is often seen as too open and hot. Several guests have reported the water appearing murky or slightly turbid and have observed that the pool could sometimes be dirty or even green and mossy. Operational hours also seem to be restrictive with some guests disappointed by the late opening time and temporary closures.
Overall, while the pool is appreciated for its size and suitability for family fun, enhancements in maintenance, cleanliness and amenities around the pool area would improve the guest experience.
Beach
Parking
Family
Yes, Marina Heights Hotel Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Marina Heights Hotel Residences.
No, Marina Heights Hotel Residences doesn't allow dogs.
Yes, parking facilities are available at Marina Heights Hotel Residences.
No, Marina Heights Hotel Residences doesn't have a gym.
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