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DORMERO Hotel Altes Kaufhaus

Luneburg , Kaufhausstr. 5 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DORMERO Hotel Altes Kaufhaus is a great choice for a city break with its central location in the heart of Lüneburg's Old Town. Guests praise the picturesque location by the water and the hotel's proximity to numerous restaurants and bars. The breakfast is excellent with a variety of options and good service. The rooms are well-equipped and spacious with beautiful views over the river or the city. While some guests have had mixed experiences with cleanliness, the majority found the hotel to be fairly clean and functional. The staff are friendly and attentive with some guests mentioning a lack of personnel at times. The hotel does not have a pool on-site, but guests can use the pool in the sister hotel Bergström. The parking situation has mixed reviews, but some guests found it to be a good deal and fair. The beds are comfortable and cozy, contributing to a peaceful and restful stay. The hotel is also a great choice for business travelers with a well-maintained billiards table and a great location with plenty of gastronomy options nearby. Overall, the DORMERO Hotel Altes Kaufhaus provides an enjoyable stay with good value for money.
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Hotel with Spa

The DORMERO Hotel Altes Kaufhaus offers a top-notch fitness and wellness experience in the heart of Lüneburg. Its gym is equipped with the latest cardio and body shaping machines, as well as enough space for yoga practices. After a workout, guests can unwind in the solarium or in the spacious Finnish sauna with its accompanying relaxation area. The hotel also provides access to a pool and wellness area at the Bergström Hotel.

For those looking for more pampering, the hotel has partnered with a local wellness provider to offer an array of treatments in the comfort of its beautiful spa. From classic massages to Ayurvedic treatments and Lomi Lomi Nui, the experienced therapists create customized experiences to suit individual needs and desires. Treatments include back massages, full body massages, pregnancy massages, Ayurvedic treatments, foot massages, cupping and hot stone therapy. Relax and rejuvenate in the city with the DORMERO Hotel Altes Kaufhaus.

Hotel near Golf Courses

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as a quiet street view. The unit has 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as river views. The unit has 1 bed.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as river views. The unit has 1 bed.

Junior Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.

About DORMERO Hotel Altes Kaufhaus

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Guest Reviews

7.8

Good

Location

The DORMERO Hotel Altes Kaufhaus is ideally located in the heart of Lüneburg's Old Town with guests praising its central location that allows easy access to the city center and train station on foot. Many guests rave about the hotel's picturesque location by the water with some rooms offering lovely views of Ilmenau and the historic houses across the river. The hotel's proximity to numerous restaurants and bars also adds to its appeal. While some reviewers note that the hotel's location can be noisy at times, for many the convenience of being able to explore Lüneburg's charming streets and landmarks on foot make it the perfect destination for a city break.

Breakfast

Guests rave about the breakfast at DORMERO Hotel Altes Kaufhaus. Reviews describe it as "excellent," "very good," "super," "first-class," and "great." The breakfast is also praised for its variety with many calling it "rich" and "abundant." Despite being expensive for some, guests say the quality justifies the price. The breakfast room is also noted for its good service and atmosphere. Some of the highlights include freshly made waffles, a Continental breakfast option and a self-serve buffet. Although a few negative reviews mention overbooking, long wait times or cold surroundings, most guests agree that the breakfast experience is well-worth the visit.

Rooms

The DORMERO Hotel Altes Kaufhaus offers well-equipped, spacious rooms with beautiful views over the river or the city. The modern furnishings and comfortable beds make for a relaxing stay. Some guests even received an upgrade to a water-facing room. The hotel is in a prime location for enjoying the surrounding area. Though some negative comments were made about cleanliness issues, worn parts and missing amenities, the majority of guests found the rooms to be clean and comfortable. Some guests did complain about noisy rooms facing the street or issues with the air conditioning. Overall, the hotel is a good value for the price and provides an enjoyable stay.

Beds

Guests staying at DORMERO Hotel Altes Kaufhaus can expect to have a comfortable and cozy sleep thanks to the excellent quality of the beds and bedding. Multiple reviews mention the beds as very good, bequem (comfortable), groß (large) and gemütlich (cozy). The bedding is also highlighted as being kuscheliger (snuggly) and sehr gut (very good). While a few reviewers felt the beds may be slightly too soft, others attest to their wonderful comfort. The rooms are also described as schön groß (nicely spacious), making for a delightful stay. Overall, guests can rest assured that the beds at DORMERO Hotel Altes Kaufhaus are sure to contribute to a peaceful and restful stay.

Cleanliness

Guests have had mixed experiences with the cleanliness of DORMERO Hotel Altes Kaufhaus. On the positive side, many reviews mention that the rooms are clean and modern with some guests commenting on the hotel's overall cleanliness. However, there are also several negative comments with guests reporting issues like mold, dirt and hairs in the bathroom, as well as stains and marks on carpets and walls. Some guests mention that the cleanliness of the public areas, such as hallways and staircases, could also be improved. Some guests also commented on the need to request room cleaning and new towels, rather than it being done automatically. Despite these issues, guests generally found the hotel to be fairly clean and functional and complimented its convenient location and good value for money.

Staff

DORMERO Hotel Altes Kaufhaus boasts a wonderful and friendly staff who consistently received positive reviews from guests. Many guests highlighted how helpful and attentive the staff were, particularly those working in reception and during breakfast service. Despite a few isolated incidents where guests experienced unfriendly or unprofessional service, the majority of guests found the staff to be welcoming and accommodating. Some guests mentioned that there was a lack of personnel at the hotel, particularly during check-in and in the reception area. Nevertheless, guests were generally pleased with the service they received and praised the hotel's friendly and helpful staff.

Pool

The DORMERO Hotel Altes Kaufhaus does not have a pool on-site, but guests can use the pool in the sister hotel Bergström. The pool is heated and indoor, perfect for a relaxing swim. The only downside was the lights turning off in the pool area at night. But don't worry, it's just a short walk to the neighboring hotel and its beautifully maintained pool.

Parking

The parking situation at the DORMERO Hotel Altes Kaufhaus has mixed reviews. While some guests mention that there are parking options available either at the hotel or nearby, others complain about the high cost and the difficulty of finding a spot. The hotel's own parking lot can be expensive and some guests experience problems with the parking ticket. The attached garage is also mentioned as being too tight and with poor lighting. However, some guests found the parking to be a good deal and fair, especially the lot right next to the hotel. Despite some negative feedback, there are also positive reviews which mention the convenience of having parking available, even if it is at a nearby sister hotel and the helpfulness of the staff in assisting with parking.

Business

Located in the heart of the city, the DORMERO Hotel Altes Kaufhaus is a fantastic choice for business travelers. The hotel offers billiards, which is well-maintained and free of charge. While some guests have expressed disappointment that there are no tea bags or hot water readily available, the hotel manager was praised for being helpful and accommodating. The hotel provides a great location with plenty of gastronomy options nearby. The hotel reception is open only during certain hours, but the manager is always available for assistance. Although the check-in process may be slow, the rooms are well-appointed with the exception of inadequate maid service. All in all, it is an excellent hotel for business travelers with the only recommendation being the addition of a decaf coffee option and a kettle for making tea and coffee.

Yes, DORMERO Hotel Altes Kaufhaus has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at DORMERO Hotel Altes Kaufhaus.

Yes, DORMERO Hotel Altes Kaufhaus welcomes dogs.

Yes, parking facilities are available at DORMERO Hotel Altes Kaufhaus.

Yes, DORMERO Hotel Altes Kaufhaus has a gym.

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