ATZ&H Inn
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Summary of reviewsATZ&H Inn holds a strategic position advantageous for both business and leisure travelers, especially given its convenient proximity to London Luton Airport and the city center. With nearby train connections to Central London, the location is highly regarded, offering ease of access for those without personal transport. A large park opposite the hotel provides a charming spot for relaxation.
The rooms at ATZ&H Inn contribute positively to many stays with their cleanliness, comfort and the inclusion of modern amenities such as tea and coffee making facilities, bottled water and toiletries. Guests often praise the spacious, well-furnished rooms and the presence of ensuite bathrooms, which enhance the overall experience. The staff's friendly and helpful demeanor further elevates the welcoming atmosphere of the hotel.
Cleanliness is largely commendable with many guests appreciating the neat and modern appearance of the property, along with clean rooms and recently renovated bathrooms. The hotel’s bright ambiance and courteous staff frequently receive accolades, further bolstered by the convenience of complimentary bottled water and strong wi-fi.
The staff at ATZ&H Inn consistently receive high praise for their friendly and accommodating nature. Many guests express their satisfaction with the helpful and welcoming reception team, noting the staff's readiness to assist and their efforts to ensure a pleasant stay.
Parking at ATZ&H Inn is generally seen as convenient and secure with multiple options that allow easy access for guests with vehicles. Free on-site parking is a notable perk, adding to the overall positive experience for those traveling by car.
The hotel accommodates families well, providing comfortable beds suitable even for larger families. Practical amenities, such as separate toilets and accessible kitchens, add to the family-friendly atmosphere despite occasional noise disruptions.
Bed quality, however, draws mixed reviews. While many guests find the beds comfortable, there are notable mentions of discomfort due to issues like springs felt through mattresses or beds being too soft or narrow.
Overall, although some guests question the hotel's four-star rating and note areas needing improvement, especially concerning cleanliness and maintenance, ATZ&H Inn is appreciated for its strategic location, comfortable rooms and excellent staff service. The hotel remains a budget-friendly and convenient option, especially for short stays in Luton or trips to London.
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The rooms at ATZ&H Inn contribute positively to many stays with their cleanliness, comfort and the inclusion of modern amenities such as tea and coffee making facilities, bottled water and toiletries. Guests often praise the spacious, well-furnished rooms and the presence of ensuite bathrooms, which enhance the overall experience. The staff's friendly and helpful demeanor further elevates the welcoming atmosphere of the hotel.
Cleanliness is largely commendable with many guests appreciating the neat and modern appearance of the property, along with clean rooms and recently renovated bathrooms. The hotel’s bright ambiance and courteous staff frequently receive accolades, further bolstered by the convenience of complimentary bottled water and strong wi-fi.
The staff at ATZ&H Inn consistently receive high praise for their friendly and accommodating nature. Many guests express their satisfaction with the helpful and welcoming reception team, noting the staff's readiness to assist and their efforts to ensure a pleasant stay.
Parking at ATZ&H Inn is generally seen as convenient and secure with multiple options that allow easy access for guests with vehicles. Free on-site parking is a notable perk, adding to the overall positive experience for those traveling by car.
The hotel accommodates families well, providing comfortable beds suitable even for larger families. Practical amenities, such as separate toilets and accessible kitchens, add to the family-friendly atmosphere despite occasional noise disruptions.
Bed quality, however, draws mixed reviews. While many guests find the beds comfortable, there are notable mentions of discomfort due to issues like springs felt through mattresses or beds being too soft or narrow.
Overall, although some guests question the hotel's four-star rating and note areas needing improvement, especially concerning cleanliness and maintenance, ATZ&H Inn is appreciated for its strategic location, comfortable rooms and excellent staff service. The hotel remains a budget-friendly and convenient option, especially for short stays in Luton or trips to London.
Family Friendly Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Guest Reviews
ATZ&H Inn boasts a prime location that appeals to both business and leisure travelers. The hotel is conveniently located near London Luton Airport, making it an excellent choice for those with early flights or seeking easy airport access. Guests highlight its proximity, often mentioning the short drive or taxi ride to the airport, typically around 10 minutes.
Moreover, the hotel is centrally positioned within Luton, close to the city center, train station and local amenities such as shops and eateries. Visitors appreciate the accessibility, particularly for those without a car, noting that it's easy to reach the hotel and get around. The presence of a large, pleasant park opposite the hotel provides a delightful spot for walks and relaxation.
For those planning trips to London, the hotel's location offers convenient train connections, taking approximately 25 minutes to Central London. While the immediate area includes a busy road, which can be noisy, the overall consensus points to a well-balanced price and location ratio, making it a practical and budget-friendly choice for short visits to Luton or London.
ATZ&H Inn offers a mixed experience, highlighted by a number of positive aspects particularly in terms of room cleanliness and comfort. Many guests found their rooms to be clean, cozy and well-equipped with modern amenities like tea and coffee making facilities, bottled water and toiletries. Several reviews mentioned spacious rooms that were attractively furnished and comfortable, providing an overall pleasant stay for many visitors. The staff's friendly and helpful demeanor is frequently noted, adding a welcoming touch to the hotel's ambiance.
The rooms themselves range from small but functional to spacious and modern with some described as having a lovely and clean appearance. The presence of ensuite bathrooms and thoughtful extras like phone chargers and biscuits further enhanced the guest experience. Free parking available on site is another convenience frequently appreciated by visitors.
However, not all feedback is positive. Some guests encountered cleanliness issues, including dusty floors, stained blankets, mold and cigarette smoke smell in the rooms. There were complaints about basic facilities, such as broken bathroom doors, hard mattresses and insufficient heating. Instances of inadequate room maintenance, such as broken furniture and poor TV signal, were also mentioned. Noise from thin walls and the hotel's proximity to busy roads also created discomfort for some guests.
In summary, while ATZ&H Inn excels in providing clean, spacious and comfortable rooms along with modern amenities and courteous staff, it faces challenges related to room maintenance and noise levels, which can affect the overall guest experience.
The reviews for the beds at ATZ&H Inn offer a wide range of experiences. Many guests found the beds comfortable with terms like "comfortable bed," "comfy bed," and "super comfortable" frequently mentioned. Some guests praised specific features, such as "comfortable and spacious" settings and "firm" mattress options. However, several visitors reported issues like springs being felt through the mattress, beds being too soft or narrow and some mattresses being described as "uncomfortable" or "broken." There were also comments on bedding cleanliness with occasional mentions of hair and less-than-fresh linens. While some appreciated the affordability, others felt that the bed quality reflected the budget price. Overall, while many found their beds to be satisfactory, there is a considerable variation in experiences with room for improvement in certain areas.
ATZ&H Inn presents a mixed bag for guests in terms of cleanliness. Many reviewers described the hotel as very clean, neat and modern with clean and comfortable rooms. The outside and inside of the property were often noted as tidy and the rooms were generally spacious and clean with many guests highlighting clean sheets, bedding and towels. The hotel was described as bright and welcoming with helpful, friendly staff and guests appreciated complimentary bottled water on arrival. The recently renovated bathrooms and powerful, warm showers also scored well.
On the downside, numerous guests reported cleanliness issues, especially with some rooms and bathrooms. Common complaints included dirty carpets, lingering smoke or cannabis smells and generally musty or unpleasant odors. There were mentions of cobwebs, dusty areas, stained carpets and walls and broken fixtures and fittings. Specific issues like a dirty toilet, smear marks on shower doors and unhoovered floors were also raised. Some guests found the bedding to be dirty with beds appearing to have been slept in and noticed dampness in the carpets. Communal areas and hallways sometimes failed to meet expectations of cleanliness.
Overall, ATZ&H Inn seems to perform well in cleanliness for many guests but clearly has room for improvement to consistently meet higher standards throughout the property.
The staff at ATZ&H Inn consistently receive high praise for their friendly, helpful and welcoming demeanor. Guests frequently note the staff's politeness with several reviews highlighting their outstanding and exceptional service. The reception team, in particular, stands out for their flexibility, accommodating behavior and readiness to assist. Many guests appreciated the extra measures taken, such as offering bigger rooms and helping with luggage.
Guests commend the staff for their excellent communication, often reaching out to confirm arrival times and ensuring late arrivals and departures are smoothly handled. The management is described as kind and always prepared to help, contributing to the overall pleasant atmosphere of the hotel.
While the staff's professionalism and friendliness are consistently mentioned, a few reviews did point out occasional lapses such as an unattended reception and uncertainty around specific bookings. Nevertheless, the overwhelming sentiment is one of gratitude and satisfaction with guests feeling well cared for during their stay. Overall, ATZ&H Inn's staff contribute significantly to the positive experiences reported by guests, making it a recommended choice for its service excellence.
ATZ&H Inn provides several parking options, making it convenient for guests with vehicles. Many have appreciated the free on-site parking and found it easy to access with some noting the availability of off-road spots. The parking arrangements allow guests to park right out front or on the drive, enhancing their arrival experience. Reviews frequently mention the secure parking spots, which add a sense of safety for those staying at the inn. Despite some isolated remarks about limited parking spaces and the need for better maneuvering on the driveway, the overall sentiment suggests that the parking facilities are functional and reasonably straightforward. The presence of safe parking in the vicinity further contributes to a positive guest experience.
The ATZ&H Inn provides good family facilities, including comfortable beds suitable for a family traveling with four kids. The staff is welcoming to families with children, ensuring a pleasant stay. Families will find practical amenities such as separate toilets and accessible kitchens for convenience. However, it seems that sometimes the atmosphere can be disrupted by noise from individuals in the halls, which might affect the overall tranquility of the stay. Despite these occasional disturbances, the hotel appears to cater well to families with its thoughtful accommodations.
The ATZ&H Inn leaves its guests with mixed impressions. On one hand, the hotel has spacious rooms that offer plenty of comfort, earning some positive feedback. The term "fantastic" and "great hotel" have been used to describe it, suggesting that there are elements that truly delight some visitors.
However, there are significant concerns about the hotel's star rating. Multiple guests have pointed out that the hotel falls short of its advertised four-star status with some suggesting a rating closer to one or two stars would be more accurate. Cleanliness is a frequent issue and the overall condition of the property, including a dilapidated sign and a neglected car park, has been described as disappointing.
The difficulty in locating the hotel, along with limited parking, adds to the frustration, leaving the overall experience mixed. While the spacious rooms and certain aspects may charm some, the discrepancies in advertised quality versus reality cannot be overlooked.
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Location
Moreover, the hotel is centrally positioned within Luton, close to the city center, train station and local amenities such as shops and eateries. Visitors appreciate the accessibility, particularly for those without a car, noting that it's easy to reach the hotel and get around. The presence of a large, pleasant park opposite the hotel provides a delightful spot for walks and relaxation.
For those planning trips to London, the hotel's location offers convenient train connections, taking approximately 25 minutes to Central London. While the immediate area includes a busy road, which can be noisy, the overall consensus points to a well-balanced price and location ratio, making it a practical and budget-friendly choice for short visits to Luton or London.
Rooms
The rooms themselves range from small but functional to spacious and modern with some described as having a lovely and clean appearance. The presence of ensuite bathrooms and thoughtful extras like phone chargers and biscuits further enhanced the guest experience. Free parking available on site is another convenience frequently appreciated by visitors.
However, not all feedback is positive. Some guests encountered cleanliness issues, including dusty floors, stained blankets, mold and cigarette smoke smell in the rooms. There were complaints about basic facilities, such as broken bathroom doors, hard mattresses and insufficient heating. Instances of inadequate room maintenance, such as broken furniture and poor TV signal, were also mentioned. Noise from thin walls and the hotel's proximity to busy roads also created discomfort for some guests.
In summary, while ATZ&H Inn excels in providing clean, spacious and comfortable rooms along with modern amenities and courteous staff, it faces challenges related to room maintenance and noise levels, which can affect the overall guest experience.
Beds
Cleanliness
On the downside, numerous guests reported cleanliness issues, especially with some rooms and bathrooms. Common complaints included dirty carpets, lingering smoke or cannabis smells and generally musty or unpleasant odors. There were mentions of cobwebs, dusty areas, stained carpets and walls and broken fixtures and fittings. Specific issues like a dirty toilet, smear marks on shower doors and unhoovered floors were also raised. Some guests found the bedding to be dirty with beds appearing to have been slept in and noticed dampness in the carpets. Communal areas and hallways sometimes failed to meet expectations of cleanliness.
Overall, ATZ&H Inn seems to perform well in cleanliness for many guests but clearly has room for improvement to consistently meet higher standards throughout the property.
Staff
Guests commend the staff for their excellent communication, often reaching out to confirm arrival times and ensuring late arrivals and departures are smoothly handled. The management is described as kind and always prepared to help, contributing to the overall pleasant atmosphere of the hotel.
While the staff's professionalism and friendliness are consistently mentioned, a few reviews did point out occasional lapses such as an unattended reception and uncertainty around specific bookings. Nevertheless, the overwhelming sentiment is one of gratitude and satisfaction with guests feeling well cared for during their stay. Overall, ATZ&H Inn's staff contribute significantly to the positive experiences reported by guests, making it a recommended choice for its service excellence.
Parking
Family
4 Star
However, there are significant concerns about the hotel's star rating. Multiple guests have pointed out that the hotel falls short of its advertised four-star status with some suggesting a rating closer to one or two stars would be more accurate. Cleanliness is a frequent issue and the overall condition of the property, including a dilapidated sign and a neglected car park, has been described as disappointing.
The difficulty in locating the hotel, along with limited parking, adds to the frustration, leaving the overall experience mixed. While the spacious rooms and certain aspects may charm some, the discrepancies in advertised quality versus reality cannot be overlooked.
No, ATZ&H Inn doesn't have any pool.
No, a spa isn't available at ATZ&H Inn.
No, ATZ&H Inn doesn't allow dogs.
Yes, parking facilities are available at ATZ&H Inn.
No, ATZ&H Inn doesn't have a gym.
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