Holiday Inn Express London Luton Airport by IHG
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Summary of reviewsThe Holiday Inn Express London Luton Airport by IHG, is frequently praised for its prime location, which is within a short walking distance of the airport, making it ideal for travelers with early or late flights. Despite its proximity to busy transport hubs, the hotel manages to maintain a quiet environment, ensuring restful nights for guests.
The hotel's breakfast service, beginning as early as 4 am, is well-regarded for its convenience and variety, including both continental and English options. While some guests noted a lack of hot food in the earlier hours and occasional food quality issues, the overall convenience of the grab-and-go options readily accommodates those on tight schedules.
Dinner experiences receive mixed reviews. While some guests appreciate the taste and convenience of the 24-hour menu, others criticize the limited variety, quality inconsistencies and long wait times. The dining prices are sometimes perceived as high for the quality offered.
Rooms at the hotel are commonly lauded for their cleanliness, modern decor, comfort and functional layout. Although many guests find the rooms to be on the smaller side, the clever use of space makes them suitable for short stays. Consistent maintenance and a good range of amenities further enhance the value of the accommodations.
The hotel earns high marks for cleanliness, both in private and public areas, contributing to a tidy and organized stay. Guests often highlight the well-maintained hygiene standards throughout the hotel.
Staff at the Holiday Inn Express London Luton Airport are frequently commended for their friendliness, professionalism and efficiency. Their welcoming and accommodating nature is frequently mentioned, making interactions pleasant and straightforward for guests.
The free WiFi provided by the hotel generally receives positive feedback for being stable and fast, adequately supporting the needs of travelers.
Parking at the hotel is noted for its convenience, though some guests find it expensive and occasionally limited. The proximity of the parking facilities to the hotel is a key advantage, especially for those needing quick access to the airport.
For families, the hotel offers clean and comfortable accommodations with extra beds for children, despite some comments about room size being small for larger groups. The hotel's location and family-friendly services make it a practical option for families traveling together.
Bed comfort is a standout feature with many guests describing the beds as comfortable, clean and conducive to a good night's sleep. The variety of pillows and overall bedding quality contributes positively to the sleep experience.
In summary, the Holiday Inn Express London Luton Airport is a highly convenient, clean and comfortable option for travelers, especially those with early or late flights. With friendly staff and functional amenities, despite some minor areas for improvement, it remains a reliable choice for a pleasant stay near the airport.
Categories
The hotel's breakfast service, beginning as early as 4 am, is well-regarded for its convenience and variety, including both continental and English options. While some guests noted a lack of hot food in the earlier hours and occasional food quality issues, the overall convenience of the grab-and-go options readily accommodates those on tight schedules.
Dinner experiences receive mixed reviews. While some guests appreciate the taste and convenience of the 24-hour menu, others criticize the limited variety, quality inconsistencies and long wait times. The dining prices are sometimes perceived as high for the quality offered.
Rooms at the hotel are commonly lauded for their cleanliness, modern decor, comfort and functional layout. Although many guests find the rooms to be on the smaller side, the clever use of space makes them suitable for short stays. Consistent maintenance and a good range of amenities further enhance the value of the accommodations.
The hotel earns high marks for cleanliness, both in private and public areas, contributing to a tidy and organized stay. Guests often highlight the well-maintained hygiene standards throughout the hotel.
Staff at the Holiday Inn Express London Luton Airport are frequently commended for their friendliness, professionalism and efficiency. Their welcoming and accommodating nature is frequently mentioned, making interactions pleasant and straightforward for guests.
The free WiFi provided by the hotel generally receives positive feedback for being stable and fast, adequately supporting the needs of travelers.
Parking at the hotel is noted for its convenience, though some guests find it expensive and occasionally limited. The proximity of the parking facilities to the hotel is a key advantage, especially for those needing quick access to the airport.
For families, the hotel offers clean and comfortable accommodations with extra beds for children, despite some comments about room size being small for larger groups. The hotel's location and family-friendly services make it a practical option for families traveling together.
Bed comfort is a standout feature with many guests describing the beds as comfortable, clean and conducive to a good night's sleep. The variety of pillows and overall bedding quality contributes positively to the sleep experience.
In summary, the Holiday Inn Express London Luton Airport is a highly convenient, clean and comfortable option for travelers, especially those with early or late flights. With friendly staff and functional amenities, despite some minor areas for improvement, it remains a reliable choice for a pleasant stay near the airport.
Family Friendly Hotel
This hotel provides a complimentary breakfast and family-friendly accommodations near the airport. It offers a convenient and budget-friendly option for families.
Dog Friendly Hotel
This hotel welcomes pets and is conveniently located near the airport. It's suitable for travelers needing a quick stay with their animals.
Business Hotel
This hotel is near the airport and provides free WiFi and essential in-house meeting equipment. It features seven meeting rooms with a maximum capacity of 60 people, which is ideal for small and intimate meetings. The hotel staff is available to meet delegates’ needs, providing equipment and refreshments if required.
Hotel with Parking
This hotel is the closest to the Luton Airport Terminal Building. It has parking facilities and shuttle buses that run to the airport. It's ideal for pre-flight stays and offers a continental breakfast starting from 4 AM.
Accessible Hotel
This hotel is listed as wheelchair accessible and is noted as being the closest hotel to the Luton Airport Terminal Building, approximately a 10-minute walk away.
3-Star Hotel
This hotel is the closest to Luton Airport Terminal, offering a 10-minute walk to the terminal. It provides a complimentary breakfast and shuttle buses run from opposite the hotel to the airport. It's a practical choice for those with early flights.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Holiday Inn Express London Luton Airport boasts an enviable location that is frequently praised by guests for its convenience and close proximity to the airport. The hotel is within walking distance, typically taking 5 to 10 minutes on foot, making it ideal for those with early morning or late-night flights. Guests consistently highlight the ease of access, describing the walk as short and straightforward, even in the early hours.
The optimal position makes it perfect for a quick overnight stay before catching a flight, reducing the stress associated with airport commutes. Despite the proximity to both Luton Airport and its main roads, the hotel manages to provide a quiet environment, ensuring a restful sleep for travelers. Moreover, the convenient access to both the airport and Luton Airport Parkway station enhances its appeal further, allowing for smooth connections to onward travel.
Overall, the location of Holiday Inn Express London Luton Airport is a standout feature, making it a top choice for travelers looking for easy and quick access to the terminal.
The breakfast experience at the Holiday Inn Express London Luton Airport receives generally favorable reviews from guests, especially for its convenience and variety. Many guests appreciated the early start time of 4 am, which is particularly advantageous for those catching early flights. The breakfast offerings include both continental and English staples with some warm options available from 6:30 am. Overall, guests found the breakfast to be good, plentiful and of decent quality with multiple mentions of a satisfying selection of items such as fresh croissants, eggs, cereals, fruits and hot drinks.
However, some guests pointed out areas for improvement. Early offerings were often limited to basic items like pastries and fruit with some commenting on the lack of hot food before the later service began. Additionally, there were occasional reports of food quality issues, such as stale pastries or overcooked bacon and sausage. The absence of vegetables, cheese and certain breakfast meats like chicken or beef was also noted by some guests. A few reviews described the breakfast as underwhelming or poor, indicating a need for more variety and better quality control.
Despite these critiques, the breakfast overall appeared to meet many guests' expectations, especially the convenience of the grab-and-go options for travelers in a hurry. The complimentary nature of the breakfast, the early start time and the variety of choices available were frequently highlighted as positive aspects of the stay. In summary, while there are areas for improvement, the breakfast at this hotel largely satisfies the needs of its guests, particularly for those with early morning schedules.
The dinner experience at the Holiday Inn Express London Luton Airport elicits varied feedback from guests. On the positive side, many travelers find the food to be tasty with some noting the convenience of a 24-hour menu available in the lobby. The restaurant offers a decent range of options, including popular items like pizza, nachos, chicken mahaki and burgers, which are generally well-received. Additionally, the evening meals are often described as good and reasonably priced with a few standout mentions of great breakfast options.
However, several reviews highlight limitations in the dinner menu, often describing it as very basic with a lack of variety, especially for those seeking more traditional English fare or vegetarian options. Complaints about the food quality include instances of overcooking, cold meals and poor taste with some describing the food as appalling or unsatisfactory.
Guests also frequently mention long waiting times for dinner service, sometimes exceeding 30 minutes or even an hour. The bar and restaurant are noted to close by 9 PM, which can be inconvenient for late arrivals. The food prices are occasionally deemed high relative to the quality provided.
In summary, while the dining facilities offer convenience and some enjoyable dishes, the limited menu and inconsistency in food quality and service times are areas for improvement.
The Holiday Inn Express London Luton Airport by IHG, offers a range of rooms that receive generally positive feedback from guests. A key highlight frequently mentioned is the cleanliness of the rooms. Guests appreciate the modern decor and functional layout, often noting the rooms as well-equipped for short stays. Comfort is a recurring theme with many highlighting comfortable beds and good soundproofing, essential for restful nights near the airport.
Despite the positive aspects, there are consistent remarks about the room sizes. Many guests find the rooms to be on the smaller side, especially when accommodating multiple people or families, which sometimes results in a cramped feel. Nevertheless, the compact rooms are often praised for their clever design and utilization of space, making them suitable for overnight stays.
Some guests report minor maintenance issues or a need for better upkeep, while others mention practical amenities like adequate lighting, modern bathrooms and effective noise insulation. Value for money is another positive point with guests noting that the rooms provide all necessary amenities for a comfortable stay. Overall, the rooms at this hotel are seen as clean, functional and comfortable, fitting well with the needs of airport travelers.
At the Holiday Inn Express London Luton Airport, guests generally enjoy a delightful sleep experience. The most common feedback highlights the comfort of the beds with many reviewers describing them as comfortable, clean and cozy. Phrases such as “comfortable beds,” “very comfortable beds,” and “super comfortable beds” frequently appear, suggesting that the hotel’s bedding meets high standards for relaxation and sleep quality.
Several guests appreciated the variety and choice of pillows provided, adding an extra layer of personal comfort. Comments about the beds being “nice and snug,” "soft" and "cozy" reflect a focus on ensuring restful nights. Additionally, the rooms offer a modern, well-equipped environment which complements the comfort of the beds.
However, while the primary beds in the rooms receive high praise, some guests noted that the sofa beds were not as comfortable. Despite the occasional mention of hard mattresses, the overwhelming sentiment leans towards satisfaction with many guests using terms like "comfy" and "great beds."
Cleanliness in the bedding and towels was another positive point, reinforcing the impression of quality and attention to detail. Overall, the Holiday Inn Express London Luton Airport delivers well on bed comfort, making it a reliable choice for travelers seeking a restful stay close to the airport.
Holiday Inn Express London Luton Airport by IHG, consistently receives high marks for its cleanliness. Guests frequently describe the rooms as clean, tidy and comfortable, often highlighting the well-maintained hygiene and spacious environment. The bathrooms, although sometimes noted as needing minor updates, generally meet cleanliness standards with specific mentions of spotless facilities.
The public areas and facilities like the bar and restaurant maintain a clean and modern look, contributing to the overall tidy and organized atmosphere of the hotel. Despite occasional minor issues, such as carpets needing a deep clean or traces of dust, the overall cleanliness is rated positively by most guests. The hotel's convenient proximity to the airport is an added advantage, making it a preferred choice for travelers who value both cleanliness and convenience.
In summary, the Holiday Inn Express London Luton Airport stands out for its clean and comfortable accommodations, making it a reliable option for a pleasant stay close to the airport.
At the Holiday Inn Express London Luton Airport, the staff consistently earns high praise from guests for their remarkable friendliness and helpfulness. Many reviews highlight the staff's welcoming and kind nature with numerous mentions of their professionalism and attentiveness. Guests often find the staff incredibly accommodating and efficient, making check-in and other interactions pleasant and straightforward. Specific staff members at reception and the bar receive commendations for their excellent service.
The hotel staff's politeness and courteous behavior contribute significantly to a positive guest experience with many guests noting that the staff goes out of their way to assist and ensure comfort. Whether dealing with reception, room service or the bar, the staff’s positive, smiling demeanor and quick service stand out.
Overall, the hospitality at Holiday Inn Express London Luton Airport leaves a lasting impression, characterized by the friendliness, efficiency and professional attitude of its staff members. This consistent level of service enhances the overall guest experience, making their stay both pleasant and memorable.
The WiFi at the Holiday Inn Express London Luton Airport by IHG, receives generally positive remarks from guests. Many guests highlight the good, stable and quick WiFi connection, which works well throughout their stay. Positive phrases such as good Wi-Fi, excellent internet and very good internet are frequently mentioned. The hotel offers free WiFi, adding extra value to the amenities provided. However, there are a few mentions of basic or slow WiFi and occasional weak connections in certain rooms. Overall, guests appear satisfied with the internet services, finding it reliable and sufficient for their needs during their stay.
Parking at the Holiday Inn Express London Luton Airport is a topic of mixed reviews among guests. While the parking is noted as convenient with good facilities and ample spaces, several guests found the parking options to be a bit limited and often expensive. The cost for overnight parking is typically around £15 per day, which some guests feel is steep. At times, parking fees are waived or included in the room rate, which can be a pleasant surprise.
Guests appreciate the proximity of the parking to the hotel, particularly when trying to catch a flight, describing it as convenient and reasonable given the prime location near the airport. There are good parking spots available and the Airparks bus stop right outside the hotel adds to the convenience.
However, guests also mentioned difficulties such as a small or full car park, parking that could be confusing and occasional instances where no parking was available. Some guests experienced issues with parking fees and noted that the cost was higher than expected. Despite these challenges, the hotel does offer a free 15-minute bag drop and has nearby parking options that can be handy.
Overall, while parking at the Holiday Inn Express London Luton Airport has its advantages, including convenience and good facilities, the cost and availability can be significant considerations for potential guests.
The Holiday Inn Express London Luton Airport caters to families with children, offering a variety of amenities aimed at creating a comfortable and family-friendly atmosphere. While some reviews mention that the family rooms can feel cramped and small, particularly when accommodating larger groups, many guests appreciate the availability and cleanliness of these rooms. The hotel provides comfortable accommodations with extra beds for kids, making it an ideal choice for family stays, whether for a single night or a short vacation.
Families with children will find the hotel accommodating and flexible, offering rooms for families of four and even up to five in some cases. Despite the lack of high chairs and cribs, the hotel remains a practical option for families traveling together. The rooms are typically clean and comfortable, offering good value, though the folding sofa beds intended for kids can be on the smaller side.
The hotel's proximity to the airport offers a unique advantage for kids, as the view of airplanes taking off and landing can be a source of entertainment. Additionally, there is a kids' area within the hotel, though some guests noted a need for more programs or activities specifically for children.
Overall, the Holiday Inn Express London Luton Airport is recommended for its family-friendly environment and convenience, despite some limitations regarding room size and specific amenities for young children.
Holiday Inn Express London Luton Airport by IHG, offers a range of facilities and services tailored for business travelers. This business-friendly venue is praised for its convenient location, especially for those needing a brief stay between flights. The hotel provides good value for money and is ideal for quick stopovers and business trips.
The clean and comfortable rooms cater well to business travelers. The hotel boasts several meeting rooms and a business center, both of which are well-maintained and equipped, making it a functional choice for work attendees. Efficient for business travel, the location is also close to a business district, adding to its convenience for business executives.
The reception and staff are noted for being helpful and dealing competently with stressful situations, although there's a suggestion for increased staffing. The hotel provides excellent facilities including accessible rooms, business services and takeaway breakfast options with a selection of fruits, cereals and juices.
Overall, this hotel is a great choice for business travelers, providing excellent value, convenience and a range of business-oriented amenities and services.
Holiday Inn Express London Luton Airport stands out for its strong commitment to accessibility, making it a comfortable choice for travelers with disabilities. Guest reviews frequently highlight the hotel's wheelchair-friendly design and the availability of accessible rooms. Positive feedback points to spacious and clean rooms, all conveniently situated on one level with no need for stairs thanks to available elevators. The hotel's close proximity to the terminal and accessible location near public transport further enhance its appeal, ensuring that guests can easily reach the airport with minimal hassle.
Visitors appreciate the specific facilities provided for the disabled, such as walking aids, accessible reception and clearly labeled areas. However, there were a few instances where the accessible room was not as expected with some remarks about shower configurations not being ideal and rooms located far from the reception area.
Despite minor setbacks, the overall accessibility features, good facilities and friendly staff receive commendations, making the hotel a reliable option for early fliers and those requiring easy, barrier-free access. The absence of a shuttle service is noted but does not significantly detract from the hotel’s overall accessibility and convenience.
Holiday Inn Express London Luton Airport by IHG, receives high marks for its dog-friendly accommodations. Reviews highlight clean, spacious and well-equipped dog rooms that are available upon request. Guests consistently note the excellent facilities and commend the friendly and accommodating staff. While no specific dog-friendly options were detailed, the overall positive feedback suggests a welcoming environment for canine companions, despite a lack of explicit comments on dog-friendly amenities.
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Location
The optimal position makes it perfect for a quick overnight stay before catching a flight, reducing the stress associated with airport commutes. Despite the proximity to both Luton Airport and its main roads, the hotel manages to provide a quiet environment, ensuring a restful sleep for travelers. Moreover, the convenient access to both the airport and Luton Airport Parkway station enhances its appeal further, allowing for smooth connections to onward travel.
Overall, the location of Holiday Inn Express London Luton Airport is a standout feature, making it a top choice for travelers looking for easy and quick access to the terminal.
Breakfast
However, some guests pointed out areas for improvement. Early offerings were often limited to basic items like pastries and fruit with some commenting on the lack of hot food before the later service began. Additionally, there were occasional reports of food quality issues, such as stale pastries or overcooked bacon and sausage. The absence of vegetables, cheese and certain breakfast meats like chicken or beef was also noted by some guests. A few reviews described the breakfast as underwhelming or poor, indicating a need for more variety and better quality control.
Despite these critiques, the breakfast overall appeared to meet many guests' expectations, especially the convenience of the grab-and-go options for travelers in a hurry. The complimentary nature of the breakfast, the early start time and the variety of choices available were frequently highlighted as positive aspects of the stay. In summary, while there are areas for improvement, the breakfast at this hotel largely satisfies the needs of its guests, particularly for those with early morning schedules.
Dinner
However, several reviews highlight limitations in the dinner menu, often describing it as very basic with a lack of variety, especially for those seeking more traditional English fare or vegetarian options. Complaints about the food quality include instances of overcooking, cold meals and poor taste with some describing the food as appalling or unsatisfactory.
Guests also frequently mention long waiting times for dinner service, sometimes exceeding 30 minutes or even an hour. The bar and restaurant are noted to close by 9 PM, which can be inconvenient for late arrivals. The food prices are occasionally deemed high relative to the quality provided.
In summary, while the dining facilities offer convenience and some enjoyable dishes, the limited menu and inconsistency in food quality and service times are areas for improvement.
Rooms
Despite the positive aspects, there are consistent remarks about the room sizes. Many guests find the rooms to be on the smaller side, especially when accommodating multiple people or families, which sometimes results in a cramped feel. Nevertheless, the compact rooms are often praised for their clever design and utilization of space, making them suitable for overnight stays.
Some guests report minor maintenance issues or a need for better upkeep, while others mention practical amenities like adequate lighting, modern bathrooms and effective noise insulation. Value for money is another positive point with guests noting that the rooms provide all necessary amenities for a comfortable stay. Overall, the rooms at this hotel are seen as clean, functional and comfortable, fitting well with the needs of airport travelers.
Beds
Several guests appreciated the variety and choice of pillows provided, adding an extra layer of personal comfort. Comments about the beds being “nice and snug,” "soft" and "cozy" reflect a focus on ensuring restful nights. Additionally, the rooms offer a modern, well-equipped environment which complements the comfort of the beds.
However, while the primary beds in the rooms receive high praise, some guests noted that the sofa beds were not as comfortable. Despite the occasional mention of hard mattresses, the overwhelming sentiment leans towards satisfaction with many guests using terms like "comfy" and "great beds."
Cleanliness in the bedding and towels was another positive point, reinforcing the impression of quality and attention to detail. Overall, the Holiday Inn Express London Luton Airport delivers well on bed comfort, making it a reliable choice for travelers seeking a restful stay close to the airport.
Cleanliness
The public areas and facilities like the bar and restaurant maintain a clean and modern look, contributing to the overall tidy and organized atmosphere of the hotel. Despite occasional minor issues, such as carpets needing a deep clean or traces of dust, the overall cleanliness is rated positively by most guests. The hotel's convenient proximity to the airport is an added advantage, making it a preferred choice for travelers who value both cleanliness and convenience.
In summary, the Holiday Inn Express London Luton Airport stands out for its clean and comfortable accommodations, making it a reliable option for a pleasant stay close to the airport.
Staff
The hotel staff's politeness and courteous behavior contribute significantly to a positive guest experience with many guests noting that the staff goes out of their way to assist and ensure comfort. Whether dealing with reception, room service or the bar, the staff’s positive, smiling demeanor and quick service stand out.
Overall, the hospitality at Holiday Inn Express London Luton Airport leaves a lasting impression, characterized by the friendliness, efficiency and professional attitude of its staff members. This consistent level of service enhances the overall guest experience, making their stay both pleasant and memorable.
Wi-Fi
Parking
Guests appreciate the proximity of the parking to the hotel, particularly when trying to catch a flight, describing it as convenient and reasonable given the prime location near the airport. There are good parking spots available and the Airparks bus stop right outside the hotel adds to the convenience.
However, guests also mentioned difficulties such as a small or full car park, parking that could be confusing and occasional instances where no parking was available. Some guests experienced issues with parking fees and noted that the cost was higher than expected. Despite these challenges, the hotel does offer a free 15-minute bag drop and has nearby parking options that can be handy.
Overall, while parking at the Holiday Inn Express London Luton Airport has its advantages, including convenience and good facilities, the cost and availability can be significant considerations for potential guests.
Family
Families with children will find the hotel accommodating and flexible, offering rooms for families of four and even up to five in some cases. Despite the lack of high chairs and cribs, the hotel remains a practical option for families traveling together. The rooms are typically clean and comfortable, offering good value, though the folding sofa beds intended for kids can be on the smaller side.
The hotel's proximity to the airport offers a unique advantage for kids, as the view of airplanes taking off and landing can be a source of entertainment. Additionally, there is a kids' area within the hotel, though some guests noted a need for more programs or activities specifically for children.
Overall, the Holiday Inn Express London Luton Airport is recommended for its family-friendly environment and convenience, despite some limitations regarding room size and specific amenities for young children.
Business
The clean and comfortable rooms cater well to business travelers. The hotel boasts several meeting rooms and a business center, both of which are well-maintained and equipped, making it a functional choice for work attendees. Efficient for business travel, the location is also close to a business district, adding to its convenience for business executives.
The reception and staff are noted for being helpful and dealing competently with stressful situations, although there's a suggestion for increased staffing. The hotel provides excellent facilities including accessible rooms, business services and takeaway breakfast options with a selection of fruits, cereals and juices.
Overall, this hotel is a great choice for business travelers, providing excellent value, convenience and a range of business-oriented amenities and services.
Accessible
Visitors appreciate the specific facilities provided for the disabled, such as walking aids, accessible reception and clearly labeled areas. However, there were a few instances where the accessible room was not as expected with some remarks about shower configurations not being ideal and rooms located far from the reception area.
Despite minor setbacks, the overall accessibility features, good facilities and friendly staff receive commendations, making the hotel a reliable option for early fliers and those requiring easy, barrier-free access. The absence of a shuttle service is noted but does not significantly detract from the hotel’s overall accessibility and convenience.
Dog Friendly
No, Holiday Inn Express London Luton Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express London Luton Airport by IHG.
Yes, Holiday Inn Express London Luton Airport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express London Luton Airport by IHG.
No, Holiday Inn Express London Luton Airport by IHG doesn't have a gym.
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