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Summary of reviewsThe Holiday Inn Express & Suites Chicago-Midway Airport by IHG is highly regarded by its guests for several positive attributes, making it a preferred choice for travelers in the vicinity of Midway Airport. The hotel's prime location offers convenience for both leisure and business guests, featuring easy access to Midway Airport and various dining options, as well as efficient shuttle services. This proximity to local eateries and commercial establishments adds to its appeal as a strategic base for those wanting efficiency during their stay.
Guests have praised the breakfast options, highlighting the variety and quality of hot and cold dishes offered. The breakfast service, featuring standout items such as cinnamon rolls and coffee, has been noted for its attentive staff and comfortable seating area. Despite some minor suggestions for additional options, the general consensus is that the breakfast serves as a delightful bonus to the guest experience.
The rooms are frequently applauded for their spaciousness, cleanliness, and comfort, with many guests mentioning the modern decor and well-maintained facilities. The presence of king-sized beds and amenities like a Keurig-style coffee maker contribute to a comfortable stay. The hotel's cleanliness extends beyond the rooms, with public spaces equally well-maintained, creating a welcoming environment that supports guest satisfaction.
Staff at the Holiday Inn Express & Suites Chicago-Midway Airport are described as exceptionally friendly and helpful, enhancing the overall experience with their professionalism and resourceful nature. Staff members like Daisy and Eli are highlighted for their courtesy and willingness to assist, whether during breakfast or managing shuttle services, contributing positively to the guest experience.
The beds receive significant praise for their comfort and ability to provide a restful night's sleep. Guests consistently mention the superior comfort of the bedding, including pillows, marking this as a standout feature for travelers prioritizing comfort. Despite occasional critiques, the beds are generally regarded as among the best experienced in hotel settings.
While parking policies have received mixed reviews, with some guests finding charges excessive, the availability of spaces and shuttle services are appreciated by many. Though some logistical challenges were noted, these issues do not overshadow the overall positive sentiment regarding the hotel's offerings.
Ultimately, the Holiday Inn Express & Suites Chicago-Midway Airport by IHG emerges as a reliable lodging option for anyone seeking convenience, comfort, and quality service during their stay near Midway Airport. With commendable attention to cleanliness and guest satisfaction, it stands out as a suitable choice for travelers looking to balance efficiency and restfulness.
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