The Burton Hotel is a lovely and friendly getaway location with a great location for exploring the stunning countryside and going on lovely walks nearby. The hotel offers a good breakfast with plentiful and tasty options, although some guests encountered poor attitudes or service. The dinners were generally very good with some guests calling it amazing. The rooms are comfortable and well-equipped, although some guests found the decor a little dated. The staff are simply amazing with guests praising their friendly, hardworking and upbeat service. The spa and pool facilities were excellent and almost empty during our visit, making for a pleasant and relaxing atmosphere. The beds were praised for their comfort and cleanliness with guests reporting sleeping well and waking up feeling refreshed. Overall, the Burton Hotel is a lovely friendly hotel with quality rooms and fantastic swimming pool facilities, making it a perfect getaway location.
The Swan Hotel, nestled in the charming town of Kington, is a highly recommended destination thanks to its prime central location. Positioned near the historic Offa’s Dyke path, it is a popular choice for walkers and hikers, while also providing visitors with easy access to the town and surrounding footpaths. The hotel itself is an attractive period property that combines historical charm with modern comfort, complemented by cleanliness and convenient off-road parking.
Guests consistently praise the hotel for its excellent breakfast offerings, which feature a wide variety of choices, including vegetarian options and both continental and Full English breakfasts. The quality and freshness of the ingredients stand out with many guests noting quick and friendly service. Occasional issues such as cold poached eggs are minor compared to the overall positive feedback on the meal's quality, variety and presentation.
Dining at The Swan Hotel extends beyond breakfast with the evening meals receiving acclaim for their quality and variety. The steaks are particularly highlighted for their excellence. The restaurant's cosy atmosphere, friendly service and value for money also contribute positively to guests’ experiences. A few drawbacks include long wait times for evening meals and no food service on Sunday evenings, but these are outweighed by the overall delightful dining experiences and well-regarded bar.
The rooms at The Swan Hotel are described as clean, cosy and comfortable. Guests appreciate the large windows, pleasant views and charming décor. Cleanliness is a consistent positive theme throughout many reviews. Some minor drawbacks include dated furnishings and occasional maintenance issues. The beds receive mixed reviews with many finding them comfortable and of good quality, though some find them too firm or the duvets insufficient in size.
Staff at The Swan Hotel are frequently lauded for their friendliness, helpfulness and welcoming attitude. The owner and management, in particular, receive high marks for their attentiveness and efforts to ensure customer satisfaction. This positive staff interaction significantly contributes to the overall pleasant and enjoyable experience for guests.
With convenient on-site parking and a welcoming atmosphere, The Swan Hotel stands out as a solid choice for travelers visiting Kington. Despite minor issues, the overall feedback highlights the hotel's strong points in location, food quality, cleanliness and excellent service from staff.