M'diq35.74243700,
-5.34624600,
Smir Park Appart-hotel, Route De Sebta, Km 17, Marina Smir, M'dik(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviews'L'escale Appart-hôtel By 7AV HOTELS' receives high praise for its exceptional location, offering a strategic base for exploring the region with its proximity to highways, cities and attractions. Guests are particularly delighted with the beautiful beaches and panoramic sea views from the rooms and terraces. Families find the location ideal with easy access to Aqua Park, children's playgrounds and Marina Smir, contributing to a family-friendly and convenient stay. The hotel complex itself is beautiful, calm and well-maintained, adding to the charm and comfort for all types of travelers.
Breakfast at the hotel is noted for its delicious, substantial offerings with a variety of fresh foods and accommodating staff service. While many appreciate the quality and generosity, others criticize the high price organizational inefficiencies and occasional lack of diversity. Despite these mixed reviews, the breakfast experience is often seen as satisfactory.
Dining experiences at the hotel also receive mixed feedback. Many guests enjoy the delicious food, cleanliness and impeccable service, particularly during a la carte dinners and events on the terrace with live music. However, some express dissatisfaction with certain restaurants, especially regarding food quality, long wait times and inconsistent service. Improvements in food variety and service efficiency are suggested to enhance the dining experience further.
The rooms earn frequent commendations for cleanliness, spaciousness and practical amenities that cater to long stays and families. Guests appreciate the sea views, well-equipped kitchenettes and overall comfort. Nonetheless, there are mentions of occasional maintenance issues, dated furnishings and the need for better cleaning supplies.
Cleanliness overall is a strong point of the hotel with daily upkeep ensuring tidy rooms, pools and common areas. While most reviews are positive, some isolated issues with hygiene in specific areas, such as bathrooms and pools, are noted. These occasional lapses, however, don’t overshadow the general consensus of a clean and welcoming environment.
The staff service is a standout feature with numerous guests praising their friendliness, attentiveness and professionalism. Key personnel receive special mentions for their exceptional service, contributing significantly to a positive guest experience. Although there are occasional reports of unresponsive or unprofessional staff, the majority of feedback highlights the welcoming nature of the team.
WiFi service is a notable weak point with many guests expressing dissatisfaction with poor connection quality and unreliable internet. The lack of accessibility within apartments and generally weak service negatively impacts the guest experience, emphasizing the need for improvement in this area.
The hotel’s pools are well-received, particularly for families enjoying the clean pools and water slides. The lively atmosphere and entertainment are appreciated, although early closing hours and inconsistent cleanliness are noted as areas needing attention. Despite these concerns, the pool facilities contribute to an enjoyable stay, especially for children.
The hotel's proximity to beautiful beaches, crystal-clear waters and family-oriented amenities like the aqua park and swimming pool receive applause. While the brief walk to the beach is convenient, the challenge of crossing a busy national road is mentioned as a minor inconvenience. Overall, the proximity to the beach adds significant value to the guest experience.
Parking feedback is mixed with some guests appreciating the secure and ample parking facilities, while others face difficulties finding spots, especially during busy periods. Despite efforts to provide enough space, parking can sometimes be insufficient, adding complexity to the guest's experience.
Guests had mixed opinions on the beds with many praising their size and comfort. However, others reported issues with old, noisy mattresses and insufficient bedding cleanliness. This resulted in some discomfort, highlighting an area needing improvement.
In summary, while 'L'escale Appart-hôtel By 7AV HOTELS' boasts numerous strengths in location, cleanliness, staff service and family-friendly amenities, there are areas such as breakfast organization, WiFi quality and bed comfort that could benefit from enhancements to provide a more consistently satisfying guest experience. Show more
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Categories
Aparthotel near The Beach
This aparthotel is situated in Smir Park Appart-Hotel, placing it in close proximity to the beach. Its location within Marina Smir ensures convenient access to beach activities and sea views.
Aparthotel with Swimming Pool
This aparthotel offers a water park and swimming pools. It is suitable for families with children, providing entertainment and convenient accommodation.
Indoor Pool Children's Pool Outdoor Pool
Aparthotel with Free Wi-Fi
This aparthotel offers free Wi-Fi and is situated next to Marina Smir. Guests can enjoy access to a water park for an additional charge.
3-Star Aparthotel
Located near the beach and next to a golf course, L'escale Appart-hôtel offers access to Smir Water Park and Kabila Beach. It features amenities like indoor swimming pools, concierge services and complimentary Wi-Fi making it suitable for leisure travelers.
Aparthotel with Outdoor Pool
Situated next to Marina Smir, this apart-hotel offers an outdoor pool and provides apartment-style accommodations with in-room kitchens. Guests have access to a water park at an extra charge. The property is praised for its cleanliness and proximity to the beach.
Aparthotel with Children's Pool
This aparthotel provides a children's pool.
Aparthotel with Parking
Aparthotel with Indoor Pool
Room Types
One-Bedroom Apartment - AquaPark Access includedThis apartment features a private pool. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator and kitchenware. The apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit has 3 beds.
Superior StudioThis studio features a tile/marble floor and air conditioning.
One-Bedroom ApartmentThis apartment's special feature is the private pool. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-fitted kitchen features a stovetop, a refrigerator and kitchenware. The apartment provides a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels, as well as sea views. The unit offers 3 beds.
Guest Reviews
7.4
Good
Location
L'escale Appart-hôtel By 7AV HOTELS is highly praised for its exceptional location. Positioned near the highway, it offers convenient access to multiple cities and attractions, making it an ideal base for exploring the region. Guests appreciate the close proximity to beautiful beaches, providing easy and quick access to the sea. The panoramic views of the sea from the rooms and terraces are particularly admired, adding to the allure of the location.
Families find the hotel especially suitable due to its placement near the Aqua Park, children's playground and funfair, all within walking distance. The location is noted for being family-friendly and perfect for children. Additionally, the vicinity to Marina Smir and the local water park enhances its appeal for those seeking activities and entertainment.
The hotel complex itself is described as beautiful and magnificent with the calm and serene environment significantly contributing to a pleasant stay. The cleanliness and maintenance of the facilities are consistently highlighted, providing guests with a comfortable and enjoyable experience. Proximity to the beach and various amenities such as restaurants and local attractions make it a convenient choice for all types of travelers.
Overall, L'escale Appart-hôtel's geographic positioning—close to beaches, major highways and family-oriented attractions—offers guests a strategically located, scenic and well-maintained accommodation option.
Breakfast
The breakfast experience at L'escale Appart-hôtel By 7AV HOTELS seems to polarize guests with a mix of praise and criticism. On the positive side, many reviewers describe the breakfast as very good, complete and delicious with some highlighting the generous and abundant options available. The friendly and accommodating staff at breakfast receive commendations and the service, which often includes options like made-to-order omelettes and a variety of fresh, delicious foods, is appreciated. Guests also enjoy the table-served breakfast, which they find substantial and excellent in quality.
However, there are notable criticisms. Many guests find the breakfast price to be high, some describe the organization as poor and others point out a lack of diversity and repetitive menu. Several reviews mention overcrowded dining areas and insufficient quantities of food. Some guests also report that certain items, like stored juice and cold drinks, were below expectations. Complaints include comments on the buffet's low quality, unclean areas and instances of poor service such as delayed serving times. Additionally, the presence of bees causing discomfort and the food waste by other guests detract from the experience.
Overall, while some guests leave satisfied with the hearty and well-prepared breakfast, others feel it falls short of expectations, especially considering the cost. Improvements in variety organization and service quality could enhance the overall breakfast experience at the hotel.
Dinner
Guests have shared varying experiences about the dining at L'escale Appart-hôtel By 7AV HOTELS. Many reviewers praised the quality of the food, describing it as delicious and highlighting the cleanliness of the restaurant. Special mention goes to the impeccable service and overall good meal experiences with some guests specifically enjoying their a la carte dinners. The atmosphere on the terrace, enhanced by live music and evening entertainment, was noted as creating a pleasant and family-friendly environment.
However, not all feedback was positive. Some guests found certain restaurants, particularly the Panorama restaurant, to fall short in terms of food quality with comments noting mediocre to bad dishes, long wait times and occasionally unwelcoming staff. Issues such as the lack of air conditioning and the noise from evening entertainment were also points of contention. The pricing received mixed feedback; some found it reasonable while others felt the food was overpriced.
Overall, while the restaurant offerings at the hotel have their strengths, there is a consensus that improvements in food quality and variety as well as service efficiency could elevate the dining experience.
Rooms
The rooms at L'escale Appart-hôtel By 7AV HOTELS receive frequent praise for their cleanliness and spaciousness, often described as well-organized, comfortable and equipped with all necessary amenities. Travelers appreciate the stunning sea views available in some units, which further enhance their stay. A well-stocked kitchenette, reliable air conditioning and extra provisions like towels and sheets ensure convenience and comfort.
Guests frequently highlight the generous size of both the apartments and individual rooms, making them suitable for families and long stays alike. The apartments are complete with kitchen appliances such as refrigerators and washing machines, adding to their utility.
Despite the mostly positive feedback, there are occasional mentions of areas for improvement. Some guests cite issues like unpleasant odors, insufficient cleaning supplies, dated furnishings and minor maintenance concerns. In rare cases, visitors faced challenges like room mismanagement, noise and pests.
Overall, the combination of cleanliness, space and practical amenities in a well-cared-for establishment provides a generally satisfying accommodation experience at this aparthotel.
Beds
L'escale Appart-hôtel By 7AV HOTELS has received varied feedback regarding the state and comfort of its beds. Many guests praised the large and comfortable beds, noting the comfort of the bedding and mattresses. There were also positive mentions of top-notch bedding and comfortable sofa beds in the living room. However, numerous reviewers highlighted significant issues, including old and noisy mattresses, poorly maintained beds and furniture and instances of discomfort.
Several guests reported that the mattresses were too hard, causing discomfort and even back pain, while others mentioned that the bedding had not been changed or was dirty. There were instances where the beds were described as wrong-sized, worn out or simply uncomfortable. Some reviewers also noted the lack of adequate beds, including no provisions for baby beds and issues with sheets and pillows being old or crumpled.
Additionally, some found the sofa beds, which were used as sleeping arrangements for children, to be rock-hard and uncomfortable. Structural problems were also mentioned, such as broken beds and windows that didn't close properly, adding to the overall discomfort.
In summary, while some guests found the beds at L'escale Appart-hôtel to be comfortable and the bedding quality satisfactory, a significant number highlighted serious issues regarding bed comfort, cleanliness and maintenance that the management needs to address to ensure a consistently pleasant stay for all visitors.
Cleanliness
Visitors to L'escale Appart-Hôtel By 7AV HOTELS have a largely positive impression of the property's cleanliness. Many reviews compliment the hotel, describing it as very clean and well-maintained. The swimming pool, rooms and common areas are frequently highlighted as being tidy and hygienic. Guests appreciate that the accommodation is cleaned daily, which contributes to a comfortable and pleasant stay. The hotel facilities and apartments are often noted for being clean, well-equipped and suitable for families.
However, some guests have reported instances of poor hygiene, particularly in specific areas such as certain apartments and the pool. Complaints include dirty linens, unclean bathrooms, mold and occasionally unpleasant odors. Instances of cockroaches and ants have also been mentioned, indicating isolated cases of inadequate cleaning on some occasions.
Overall, despite a few negative remarks, the general consensus is that L'escale Appart-Hôtel maintains a high standard of cleanliness, offering a neat and welcoming environment for its guests.
Staff
'L'escale Appart-hôtel By 7AV HOTELS' is a destination where the quality of staff service stands out as a highlight. Numerous guests have praised the kindness and availability of the staff, emphasizing terms such as "friendly," "helpful," "courteous," and "professional." Specifically, several employees, including Kawtar Majda, Oumaima and Salma Rifia, have been lauded for their impeccable service and warm reception.
Guests consistently mentioned the attentive and welcoming nature of the team, which contributes significantly to the overall positive experience. The reception team, in particular, has been acknowledged for making guests feel comfortable from the moment they check in. Notable individuals such as Hajar and Lotfi have received special mentions for their exceptional dedication and friendliness.
Despite the predominantly positive feedback, some reviews highlighted areas for improvement. There were instances where the reception staff was described as unresponsive or lacking in empathy and professionalism. Issues with communication and service responsiveness were also noted, underscoring the need for consistent training across the board.
In summary, while there are a few areas that require attention, the overall impression of the staff at L'escale Appart-hôtel By 7AV HOTELS is overwhelmingly positive. The dedication to kindness, attentiveness and professionalism largely defines the guest experience, making it a welcoming choice for travelers.
Wi-Fi
Guests at L'escale Appart-hôtel By 7AV HOTELS have consistently expressed dissatisfaction with the hotel's WiFi services. Many reviews highlight the poor connection quality and unreliable internet service. It appears that WiFi is often not accessible within the apartments and is generally weak when available. Some guests have reported that the WiFi doesn't work at all, even after multiple attempts to connect and mentioned that this issue is especially prevalent in the evenings. Others have noted that they could only access the WiFi in common areas like hallways. Overall, the consensus indicates that the WiFi service does not meet expectations, greatly affecting the guest experience.
Pool
L'escale Appart-hôtel by 7AV HOTELS features a variety of pool options that guests particularly enjoy. The complex houses several clean and well-maintained pools, which include a children's pool and one equipped with water slides, contributing to a fun atmosphere for families. Entertainment by the pool orchestrated by a good animation team, adds to the vibrant and lively environment and many guests have highlighted the enjoyable activities and joyful ambiance around the pools.
However, the pool hours are a common issue among guests with several pointing out that the pools close quite early, which could be inconvenient for those looking to swim later in the evening. Additionally, some reviews noted that the pools could occasionally appear dirty and emphasized the strong presence of chlorine in the water, which affected the overall experience.
Despite these occasional drawbacks, the pools generally provide a good experience, especially for children who can enjoy the water slides and the designated play areas. The overall cleanliness of the facility is praised, although there are some instances where pool maintenance may need more attention to ensure consistent quality.
In conclusion, for families seeking a vibrant and engaging pool experience, L'escale Appart-hôtel's facilities can be quite appealing, provided that potential guests are aware of the early closing times and varying conditions of pool cleanliness.
Beach
L'escale Appart-hôtel By 7AV HOTELS boasts an enviable location for beach lovers, positioned very close to a variety of beautiful beaches. Many guests appreciated the hotel's proximity to the sea with some rooms offering stunning sea views and even a private beach. The beaches are described as crystal clear and only a few minutes’ walk away, making this an ideal location for families looking for a pleasant and enjoyable stay.
The walk to the beach is short, typically around 200 to 250 meters, but guests noted that crossing a busy national road can be a challenge, particularly for families with young children. Despite this minor inconvenience, the overall convenience of the location was highlighted, as the beach is easily accessible on foot.
The hotel’s vicinity also includes an aqua park, which is another plus for families. The combination of the nearby park, swimming pool and beach access enhances the overall experience, making it a superb choice for vacationers looking to enjoy both water activities and relaxing seaside moments.
In summary, L'escale Appart-hôtel By 7AV HOTELS offers a prime setting near beautiful beaches, making it ideal for those who want to be close to the ocean and take advantage of family-friendly amenities. The exceptional location ensures that guests can enjoy the beach with minimal effort, despite the challenge of crossing a road.
Parking
Guests have shared mixed opinions about the parking situation at L'escale Appart-hôtel By 7AV HOTELS. While some appreciate the ample, secure and monitored parking facilities available, others have encountered difficulties in finding available spots. Positive feedback highlights the large parking area and secure environment, ensuring cars are kept safe. However, several guests have noted the challenge of finding parking, particularly when the lot is full or due to its limited capacity. At times, parking is only available at the discretion of the guards, adding to the complexity. Despite efforts to provide enough space, parking is sometimes described as insufficient, especially when shared with nearby attractions like the waterpark.
Children's Pool
L'escale Appart-hôtel By 7AV HOTELS receives commendation for its child-friendly swimming facilities. The hotel boasts two beautiful and clean pools specifically designed for children, which provide a secure environment for young swimmers. Parents and kids alike appreciate the safe swimming areas, noting that the kids' pool is excellently arranged with ample space and water games. The addition of a water park featuring fun slides and a playground further enhances the experience for children, making it a highlight of their stay.
The pool area is described as a vibrant spot filled with activities that appeal to children, ensuring they are entertained throughout their visit. The friendly staff, including a praised animation team, adds to the positive atmosphere, engaging kids in enjoyable activities. The proximity to a fun fair and the presence of a children's section in the nearby supermarket are additional perks that contribute to a family-friendly environment.
However, a few reviews pointed out some drawbacks, such as the occasional presence of too much chlorine in the pools and concerns about cleanliness and maintenance. Despite these minor issues, the overall feedback remains largely favorable, highlighting the hotel's commitment to providing a delightful and safe aquatic experience for its younger guests.
Outdoor Pool
The outdoor pool area of L'escale Appart-hôtel By 7AV HOTELS garners a mix of reviews. Many guests commend the facilities for their beauty and size, describing the pools as beautiful, large and well-maintained. Families particularly appreciate the pools, noting that they are excellent for children, especially with features like the mini water park and children's pool with a slide.
However, some guests mention shortcomings that could affect the experience. There are reports of the pool closing early at 6 pm, which some find inconvenient. Noise and the practice of reserving sunbeds with towels have also been noted as issues. Additionally, concerns about cleanliness were raised with some guests mentioning a dirty pool and unpleasant smells in the area. Despite these challenges, the consistent positive feedback about the pool's overall quality and suitability for families makes it a notable feature of the hotel.
Indoor Pool
The indoor pool at L'escale Appart-hôtel By 7AV HOTELS is well-maintained and clean, offering an enjoyable swimming experience. Guests have noted that it is particularly quiet, providing a serene environment for relaxation. An aqua gym session at 11 am has been highlighted positively, enhancing the overall experience. However, the pool closes relatively early at 6 pm and it is not heated. Some guests felt that there were not enough showers available. Despite the minor drawbacks, the cleanliness and tranquility of the pool remain strong points of the facility.
Yes, L'escale Appart-hôtel By 7AV HOTELS has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at L'escale Appart-hôtel By 7AV HOTELS.
No, L'escale Appart-hôtel By 7AV HOTELS doesn't allow dogs.
Yes, parking facilities are available at L'escale Appart-hôtel By 7AV HOTELS.
No, L'escale Appart-hôtel By 7AV HOTELS doesn't have a gym.