The eSuites Savassi Toscanini excels in providing a well-rounded and satisfying experience for its guests. Situated in the vibrant heart of the Savassi neighborhood, the hotel’s exceptional location is a standout feature. Guests appreciate the close proximity to numerous bars, restaurants, supermarkets and shops, as well as major attractions and the Pátio Savassi shopping mall, all within a serene and peaceful street that offers safety and accessibility. This strategic location allows for easy exploration on foot and convenient access to public transportation.
The hotel’s facilities further enhance the guest experience. Rooms are lauded for their spaciousness, cleanliness and modern, elegant decor. They feature high-quality bedding, comfortable mattresses and well-equipped amenities like good work desks, contributing to an overall sense of comfort and functionality. Although there are occasional maintenance issues, such as sink drainage problems, these are minor and do not significantly detract from the overall positive impression.
The breakfast experience at eSuites Savassi Toscanini is frequently highlighted as a major plus. Guests laud the delicious and varied options, including classic Brazilian items and special made-to-order dishes. Although some find the variety limited during busy periods, the quality and comprehensiveness are still highly regarded. The dining experience for dinner receives mixed feedback with praises for the cost-quality ratio and taste of certain dishes but some guests finding the menu limited and service slow.
Cleanliness is a consistent strong point with guests commending the pristine environment maintained throughout their stay. The attentive and competent cleaning staff contribute to a well-organized and comfortable atmosphere.
The hotel staff is another high point, frequently described as friendly, helpful and professional. Specific employees receive special mentions for their outstanding service. While there are occasional comments about lapses in communication during staff shifts, the overall hospitality and attentiveness significantly enhance the guest experience.
Wi-Fi service receives overall positive remarks, although the need for frequent reauthentication is noted as an inconvenience. The hotel’s spa is praised for its great atmosphere and excellent service, despite some occasional operational hiccups. The gym, while modern and appreciated, is seen as small and could benefit from more variety in equipment.
Parking services are generally smooth with valet operation running efficiently, though some guests feel the additional cost should be more inclusive. The hotel’s family-friendly atmosphere is bolstered by spacious rooms and attentive staff, even though the lack of a dedicated kids' space and pet-friendly policies are noted.
The proximity to vibrant nightlife adds to its appeal, making it an ideal spot for guests keen on exploring local dining and entertainment options. Comfortable beds with high-quality linens and pillows ensure a restful night's sleep, further cementing the hotel's reputation for comfort.
Overall, eSuites Savassi Toscanini is a highly recommended four-star establishment that combines strategic location, comfort, cleanliness and excellent service, making it a desirable choice for travelers.
Novotel BH Savassi consistently receives positive feedback for its excellent location in Belo Horizonte's vibrant Savassi neighborhood. Guests appreciate its proximity to numerous bars, restaurants, shopping centers and tourist attractions, making it an ideal choice for both business and leisure travelers. The hotel's modern, clean facilities and spacious, comfortable rooms are frequently highlighted, alongside commendations for the attentive and helpful staff.
The breakfast service, characterized by a diverse selection of fruits, breads, cheeses and juices, is generally described as wonderful and well-prepared. Special mentions are made of regional touches and homemade items, contributing to a memorable dining experience. Although some guests find the cost high and occasional issues with variety, the majority views it favorably.
Dinner at the hotel's Nuuu Restaurant garners acclaim for its delicious, well-prepared dishes and quality service with standout mentions for waiters like Mr. Batista. Despite some mixed reviews about service quality, the overall dining experience is well-regarded with praise for the restaurant’s regional dishes and a positive ambiance.
The rooms at Novotel BH Savassi are praised for their modern, functional design, spaciousness and impeccable cleanliness. Quality bedding and amenities, such as walk-in showers and accessible rooms for disabled guests, contribute to a comfortable stay. Despite a few isolated issues with initial cleanliness and noise, the general consensus is that the rooms are inviting and well-maintained, often featuring stunning views.
Cleanliness throughout the hotel is commended, from the spotless accommodations to the well-maintained common areas. Despite minor issues like old towels and black mold stains, the overall hygiene and comfort standards receive high marks.
Staff at Novotel BH Savassi consistently earn accolades for their politeness, friendliness and exceptional helpfulness. Special mentions for employees like Marcelo, Célio, Givan and Alan highlight the team’s dedication to ensuring a pleasant guest experience. Though check-in can be slow and some service in the restaurant needs improvement, the staff's proactive problem-solving and charm create a welcoming atmosphere.
The WiFi quality receives mixed reviews with some guests finding it good but others experiencing instability and weak connectivity. Conversely, the gym is noted for its modern equipment, cleanliness and 24-hour availability, despite feedback suggesting possible renovations.
Parking services, managed via an outsourced valet system, come with additional fees and mixed reviews about efficiency. Some guests experience delays and extra costs, but the location and overall amenities frequently outweigh these concerns.
Families particularly enjoy the hotel, praising its amenities and family-friendly features like a lobby slide—a hit with children. The hotel offers quality food and services, making it a preferred choice for family travel.
The hotel's beds are frequently lauded for their exceptional comfort, contributing to a restful night's sleep. Despite rare mentions of hard mattresses, the general sentiment is positive with emphasis on the room's modernity and cleanliness.
Overall, Novotel BH Savassi delivers on its four-star promise with modern, clean rooms, comfortable beds and excellent service. While a few areas like amenities could see improvement, the hotel stands out as a top choice in Belo Horizonte, effectively combining comfort, location and quality service.