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Summary of reviewsEl MaPi by Inkaterra is highly praised by guests for its excellent location, giving travelers unparalleled convenience when exploring Machu Picchu Pueblo. Situated steps away from the train station and bus stop leading to Machu Picchu, the hotel is ideally located within a vibrant town full of shops and restaurants. This strategic position, combined with the hotel's modern design and upscale amenities, offers significant value for money, making it an ideal choice for visitors planning to explore the famous heritage site.
The hotel offers a robust dining experience, with a breakfast service starting early at 4:00 AM to cater to guests eager to visit Machu Picchu. The breakfast is known for its variety and quality, featuring a range of options, including gluten-free items. Complimentary dinner also delights guests with its gourmet menu and exquisite flavors. Although dinner service sometimes faces criticism for occasional disorganization and limited options, the inclusion of meals in the stay is generally considered a valuable addition to the guest experience.
Rooms at El MaPi are characterized by their comfort and ample space, supported by large windows that welcome natural light. The cleanliness of the rooms and their tasteful decor, including comfortable beds, ensures a pleasant stay. While some guests noted minor issues like poor sound insulation and the need for better heating, overall feedback emphasizes the hotel's commitment to providing clean and functional accommodations.
Renowned for its outstanding cleanliness, the hotel maintains a modern and relaxing atmosphere throughout its facilities, further enhanced by the attentiveness of the staff. Guests consistently commend the staff for their friendly and helpful nature, with particular mention of individuals like Miriam and Danilo who enhance the guest experience through their exceptional service.
The spa is another highlight, offering a serene environment complemented by reasonable prices. Guests enjoy the thermal pool and sauna, appreciating the relaxing ambiance it provides after a day of adventure.
Comfortable beds add to the positive experience, with many guests noting the superb quality and comfort they offer, ensuring restful nights. Although thin walls allow some external noise to enter, the overall comfort and cleanliness of the accommodations stand out in reviews.
In summary, El MaPi by Inkaterra excels in offering a comfortable and convenient retreat with exceptional service, making it a popular choice for travelers visiting Machu Picchu. Show more
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Hotel Taking Steps Towards Sustainability
Another property by Inkaterra, a leader in sustainable development, El MaPi in Machu Picchu Pueblo incorporates sustainable practices. It features restored furnishings and recycled materials, and its cafe serves organic options. The hotel group focuses on scientific research, biodiversity conservation, and economic growth for local communities.
Hotel for Honeymoon
This hotel offers a stylish and comfortable stay with modern amenities. It provides easy access to Machu Picchu and is known for its excellent service, making it a great option for honeymooners.
4-Star Hotel
This hotel is a well-regarded option in Machu Picchu, known for its excellent service and convenient location. It offers a comfortable and stylish base for exploring the area.
Hotel with Spa
Romantic Hotel
Room Types
SuiteContemporary comfortable suites with blackout curtains, Peruvian cotton sheets, duvet covers and hypoallergenic pillows. A living room with a sofa bed is provided. Satellite TV, WiFi and a minibar are included as well.
Deluxe Double or Twin RoomRoom with panoramic windows and blackout curtains, cotton sheets, duvet covers and hypoallergenic pillows.
Guest Reviews
8.3
Very Good
Location
El MaPi by Inkaterra boasts a prime location that delights travelers seeking convenience and accessibility in Machu Picchu Pueblo. Nestled just steps from the train station and the bus stop heading to Machu Picchu, it offers a strategic base for exploring the revered heritage site. Guests will find themselves right in the heart of a vibrant town, within easy reach of shops and restaurants, reflecting the hotel’s central and convenient position. The modern property merges comfort with upscale amenities, ensuring a pleasant stay for visitors. The rooms are praised for their cleanliness and contemporary design, adding to the overall appeal. The attentive staff and excellent service complement an already superior experience. Overall, El MaPi offers great value for money with its stellar location and quality accommodations, making it an ideal choice for those planning to visit Machu Picchu.
Breakfast
El MaPi by Inkaterra offers a robust breakfast experience that guests frequently appreciate for its variety and quality. The breakfast receives praise for being delicious and abundant, with an extensive selection that includes gluten-free options. The diversity of the offerings ensures that there is something for every taste, with many reviewers highlighting both the quality and flavor of the food as being excellent. It is served conveniently early, starting from 4:00 AM, catering well to those planning to visit Machu Picchu early in the morning. Despite a few instances of missing items on the buffet and the cold morning temperatures affecting the food, the overall breakfast experience is positive. Many guests find the inclusion of breakfast and dinner in the stay to be a great value addition, with both meals consistently remarked upon for their variety and taste. The service provided by the staff also enhances the dining experience, making it a satisfying start to the day for travelers.
Dinner
El MaPi by Inkaterra offers guests the convenience of an included dinner, which is generally praised for its quality. Many visitors find the complimentary gourmet meals to be a delightful surprise, highlighting the exceptional menu, exquisite flavors, and higher culinary standards. Dining at the hotel is often described as great, with starters, main dishes, and desserts consistently earning positive remarks. The variety and quality of both breakfast and dinner continue to impress, providing a satisfying experience after a long day of activities.
However, the dining experience is not without criticism. Some guests have noted shortcomings in service, citing disorganization and slow delivery. A few found the meal options limited or were disappointed by the overall quality compared to the price. Instances of cold food and meager portions are documented, as are less favorable comments regarding consistency and service standards.
Despite these occasional flaws, many guests appreciate the convenience and quality of the included meals, particularly breakfast and dinner. The mix of complimentary dining options adds significant value to the overall experience, making El MaPi by Inkaterra a popular choice for travelers seeking comfort and culinary satisfaction amidst the beauty of Perú.
Rooms
At El MaPi by Inkaterra, the guest experience centers around comfortable and spacious rooms that provide a haven after a long day exploring Machu Picchu. Many rooms feature large windows that allow natural light to filter in, enhancing the welcoming atmosphere. Despite the chilly evenings, the rooms offer a calm ambiance and are notably clean. Guests consistently praise the cleanliness, with accommodations ranging from the modern and functional to beautifully appointed suites.
The beds in these rooms are often highlighted for their great comfort, contributing to a restful night’s sleep. Although some rooms are basic, they are appropriately sized and offer satisfactory comfort, making them ideal as a short-term base before embarking on the Machu Picchu hike. The attractive decor and architecture of certain rooms lend an air of sophistication, contributing positively to the overall experience.
However, not all feedback is devoid of criticism. Some guests have noted issues such as poor sound insulation and a lack of heating, which may affect comfort during colder nights. The occasional noise from local establishments and dated finishes in some bathrooms have been pointed out as areas needing improvement. Despite this, the hotel boasts very clean and functional accommodation, supported by friendly staff and excellent dining options.
Overall, El MaPi by Inkaterra strikes a balance between comfort and simplicity, offering clean and welcoming rooms that ensure a pleasant stay in the heart of Machu Picchu Pueblo.
Beds
El MaPi by Inkaterra is praised for its beds, with guests frequently mentioning their comfort and quality. The majority of reviews highlight the excellent mattresses, describing them as not too hard and super comfortable. Many guests agree that the beds are large and contribute to a restful night's sleep. While one reviewer mentioned that the bed sheets were a bit scratchy, the overall consensus is positive with words like perfect and the best often used. The rooms are described as matching the photos on the website, being very clean, and offering amenities like hot showers. However, it's noted that the thin walls might allow some noise from outside to filter in, potentially affecting the overall tranquility. Despite this, the comfort of the beds seems to be a standout feature influencing guest satisfaction at the hotel.
Cleanliness
El MaPi by Inkaterra in Aguas Calientes has garnered positive reviews for its outstanding cleanliness and modern amenities. Guests frequently emphasize the hotel's immaculate standards, noting that the rooms are not only clean but also comfortable and well-designed. The hotel's aesthetic combines a clean, minimal design with modern touches, contributing to a relaxing atmosphere. The facilities are praised for being new and well-maintained, providing a notable level of comfort.
Despite some minor issues such as bathrooms in need of improvement and sporadic noise from a nearby bar, the overall experience at the hotel aligns with guest expectations for a clean and comfortable stay. The attentive service from the staff, coupled with the hotel's prime location and excellent value for money, makes it an attractive option for travelers seeking convenience and hospitality. Overall, El MaPi by Inkaterra is highlighted as a remarkable choice for those visiting the heart of Aguas Calientes, thanks to its commitment to cleanliness and modern comfort.
Staff
El MaPi by Inkaterra is renowned for its exceptional staff, who are consistently described as friendly, helpful, and attentive. Guests frequently highlight the warm welcome they receive, with Miriam at reception noted as a standout for her superb assistance. The reception staff is considered efficient and accommodating, providing helpful information and ensuring a seamless check-in experience. The team excels in making guests feel comfortable, often going out of their way to accommodate specific needs, such as organizing medical assistance or luggage transfers to the train station.
Though there are minor mentions of occasional lapses in service preparation and bar service, these are overwhelmingly outweighed by the positivity regarding the staff's dedication and kindness. Visitors appreciate the cheerful and polite demeanor that is prevalent throughout their stay. The restaurant manager, along with employees like Danilo, receive explicit praise for their attentive and friendly service.
In summary, the staff at El MaPi by Inkaterra plays a pivotal role in enhancing the guest experience, consistently meeting and often exceeding expectations, which compliments the hotel's pleasing amenities and great location.
Spa
The spa at El MaPi by Inkaterra receives high praise for its exceptional ambiance and quality service. Many guests describe the spa as amazing and beautiful, making it a worthwhile use of time for relaxation while visiting Machu Picchu. The spa is noted for its reasonable prices, which complement the magical experience it offers. The thermal pool and sauna are highlights, contributing to the overall allure of the spa. While some guests point out that the spa area is rather basic and incurs additional costs, the general sentiment remains positive regarding its overall service and atmosphere. The friendly and attentive hotel staff further enhance the spa experience, leaving guests satisfied with their stay and eager to recommend the facility.
No, El MaPi by Inkaterra doesn't have any pool.
Yes, a spa is available at El MaPi by Inkaterra.
No, El MaPi by Inkaterra doesn't allow dogs.
No, parking facilities aren't available at El MaPi by Inkaterra.