InfoSummary of reviewsHotel Royal Spa enjoys a prime location that consistently garners praise from guests. Situated adjacent to a beautiful and historical park, the hotel offers a serene setting for those seeking a relaxing stay amidst natural beauty. Its central positioning provides easy access to major attractions and amenities, enhancing the convenience factor. Despite some concerns about poor lighting at night, the hotel's location remains a standout feature complemented by impressive facilities such as a pool, sauna and wellness area.
The breakfast at Hotel Royal Spa receives widespread acclaim for its quality and variety. Guests appreciate the buffet-style offerings that cater to various tastes, describing the breakfast as sensational and perfect. Despite minor issues like overcooked eggs and watered-down juices, the overall sentiment remains highly positive, making the breakfast a significant highlight of the hotel experience.
Dinner at the hotel is also well-received with many guests praising the delicious and diverse selection available at the buffet. The food meets expectations with positive comments about its taste and quality. While there was a suggestion for improvement, the general feedback is favorable, making the dining experience a notable feature.
The rooms at Hotel Royal Spa receive mixed reviews. Guests often praise the spaciousness and comfort of the accommodations, noting amenities like jacuzzi baths and comfortable bedding. However, inconsistencies in room standards are evident with several complaints about outdated and worn-out furniture, maintenance issues and cleanliness concerns. Despite the spaciousness and comfort of some rooms, the disparity in quality and upkeep impacts the overall experience.
The hotel's cleanliness is generally commended with high hygiene standards and a clean environment frequently mentioned. However, some guests highlighted areas needing improvement, noting issues like outdated linens, untidy balconies and missed cleaning spots. While the rooms are mostly clean, enhanced attention to detail and regular updates could improve the experience.
Staff at Hotel Royal Spa are typically described as friendly, professional and accommodating, especially the reception team. While there are isolated instances of less satisfactory service, the overall atmosphere created by the staff contributes positively to guest experiences. Consistency in service, particularly in the restaurant and breakfast areas, could benefit from some improvements.
The pool and wellness facilities receive praise for their cleanliness and appeal. Families particularly appreciate the dedicated children's pool. However, additional charges for pool usage, restrictions on children's access after certain hours and the pool's small size are points of concern for some guests.
Reviews regarding the beds are mixed. Some guests find the beds comfortable, while others cite issues with hard mattresses, small bed sizes and occasional cleanliness problems. These varying experiences reflect a need for more consistency in bedding quality.
Overall, while Hotel Royal Spa offers a generally pleasant stay with a few standout features, it falls short of the four-star luxury standards it advertises. The hotel's outdated state and discrepancies in service and amenities suggest that it aligns more closely with a two or three-star establishment. Show more
InfoSummary of reviewsB&B Etno Village Sunčana Reka is celebrated for its exceptional location along the serene Drina River, offering guests a picturesque setting that meshes beautifully with its natural surroundings. The peaceful ambiance and stunning views provide an authentic retreat, enhanced by the presence of charming farm animals and ample activities for families. Guests appreciate the historical significance of the area combined with the delightful service from friendly and accommodating staff, adding warmth to the overall experience.
Dining at the village takes guests on a culinary journey through homemade and traditional Serbian cuisine, praised for its rich flavors and efficient service. Despite tasty dishes, some patrons express concerns about pricing and ventilation, suggesting room for improvement in cost and environment.
Accommodations reflect a unique blend of ethnic charm and modern enhancements, where the natural fragrance of freshly cut wood contributes to a rustic yet refreshing atmosphere. While some guests are delighted with their stays, others note inconsistencies in cleanliness and amenities, indicating a need for updates to satisfy practical needs. Although beds receive mixed reviews, the overall promise of a culturally engaging visit often surpasses expectations.
Cleanliness shows variability across the property. While some areas like restaurants and bathrooms maintain commendable hygiene, issues such as dust, cobwebs, and stained bedding in villas detract from the experience, suggesting a need for significant improvement.
The staff is highlighted for their remarkable friendliness and dedication to guest satisfaction, creating a welcoming and enjoyable atmosphere. Commendable service in the restaurant further enriches the experience, despite isolated instances of unorganization. Their hospitable nature is a cornerstone of the village's appeal.
Overall, B&B Etno Village Sunčana Reka stands out for its location, cultural richness, and exceptional service, with opportunities for enhancement in cleanliness and bedding to heighten guest satisfaction. Show more