Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCH Plaza D'Ort Rooms IV enjoys a prime location in the heart of Madrid, making it an attractive option for travelers eager to explore the city. Situated near major attractions like Puerta del Sol, Gran Vía and Plaza Mayor, the hotel offers easy access to metro stations, shopping districts and a plethora of dining options. The neighborhood, Barrio de las Letras, adds a historical and cultural charm, enhancing the overall experience. Guests frequently praise the friendliness and helpfulness of the staff, notably Alfredo, contributing positively to the overall stay. Additionally, rooms are clean and well-maintained, offering a comfortable environment despite the reasonable pricing.
However, guest reviews highlight several areas needing improvement. The rooms are often described as compact and narrow with some guests finding them significantly smaller than advertised. Cleanliness standards are inconsistent with some guests reporting dirty bathrooms, stained bedspreads and neglected maintenance. The soundproofing is poor, leading to disturbances from both neighboring rooms and the vibrant nightlife outside. The WiFi service is frequently criticized for its poor signal and unreliable connection, adding to the list of inconveniences.
Given its central location and friendly staff, CH Plaza D'Ort Rooms IV is well-suited for visitors keen on taking full advantage of Madrid's sights and sounds. Yet, prospective guests should weigh the benefits against potential drawbacks like room size, cleanliness issues and noise, especially if seeking a restful stay. Show more
Read review summaries for all categories
Guest House for Honeymoon
Guest House near Nightlife Spots
Room Types
Double RoomThis room includes a double bed and flat-screen TV and private bathroom.
Please note that it is not possible to put an extra bed in this room type.
Twin RoomThis twin room comes with flat-screen TV and private bathroom
Please note that it is not possible to put an extra bed in this room type.
Double Room with Extra BedThis room comes with flat-screen TV and includes a double bed and an extra bed with private bathroom.
Please note that no further extra beds can be accommodated in this room type.
Superior Double RoomThis wide room includes a double bed and comes with private bathroom.
Extra single bed is available with an extra charge.
Small Single RoomThis small single room comes with flat-screen TV.
Please note that it is not possible to put an extra bed in this room type.
Family Room with Balcony and Shared BathroomThis family room with features a balcony overlooking the street and satellite TV.
Family Suite with Balcony - Shared BathroomThis family room has a balcony and flat-screen satellite TV. It comes with a shared bathroom.
Single Room with Shared BathroomThis small double room has satellite TV and gives access to a shared bathroom.
Guest Reviews
5.7
Rated
Location
CH Plaza D'Ort Rooms IV boasts an enviable location that's frequently highlighted as its strongest point, making it an excellent choice for travelers keen on exploring Madrid. Situated in the vibrant heart of the city, guests laud its proximity to key attractions such as Puerta del Sol, Gran Vía and Plaza Mayor. The hotel's central spot offers easy access to metro stations, bustling shopping districts and a plethora of dining options, ensuring convenience for visitors.
The area itself is ideal for tourists who appreciate being within walking distance to many of Madrid's historical sites and local hotspots. Additionally, the surrounding neighborhood, known as Barrio de las Letras, adds to the charm with its rich cultural history and lively ambiance. Many reviewers also mention the friendliness and helpfulness of the staff, further enhancing the overall experience.
Moreover, despite being reasonably priced, the hotel offers clean and renovated rooms, contributing to a comfortable stay. With everything from transportation hubs to tourist spots just a stone's throw away, CH Plaza D'Ort Rooms IV serves as a practical and well-placed accommodation for anyone looking to make the most out of their visit to Madrid.
Rooms
The guest reviews for 'CH Plaza D'Ort Rooms IV' consistently highlight the compact and narrow nature of the rooms. Many visitors report that the rooms are significantly smaller than depicted in the promotional photos with some even describing them as tiny or cramped, likening the experience to camping. There are numerous complaints about cleanliness; several guests mention dust, bad smells and dirty curtains, while others note that basic amenities like soap and towels were lacking.
Poor maintenance appears to be an issue with guests observing broken furniture, torn wallpaper and deteriorating facilities. Noise is another common concern with thin walls making it easy to hear neighboring rooms and exterior sounds, leading to restless nights. The air conditioning frequently fails to work with some rooms relying on insufficient fans, contributing to an uncomfortable stay, especially when it gets hot.
The bathrooms are often described as very small and not well-maintained with complaints about tiny shower cabins and dirty conditions. Several reviews mention shared bathrooms, which was not always clearly communicated in advance.
The location of the hotel is one of the few positives noted, as it is central and convenient for exploring the area. However, the lack of an elevator and the poor condition of the stairs make access difficult, especially when rooms are located on higher floors. Overall, while the price may seem attractive, many guests feel it does not justify the poor quality and condition of the accommodations.
Beds
CH Plaza D'Ort Rooms IV has received mixed reviews regarding the quality of its beds. While some guests described them as good, comfortable and offering a pleasant night's sleep, many others encountered significant issues. Some guests found the beds to be small and uncomfortable with specific mentions of thin mattresses, pillows that were lumpy or very thin and bed frames that were either broken or in bad condition. There were also numerous complaints about cleanliness with reports of bedsheets not being cleaned daily and human hair found on the beds. Some mattresses were described as very hard or very soft, leading to discomfort. Despite these negative aspects, the hotel's location and price were occasionally noted as positives, even if the bed quality fell short for many visitors.
Cleanliness
CH Plaza D'Ort Rooms IV has garnered mixed reviews regarding its cleanliness. On the positive side, many guests found the rooms clean, tidy and well-maintained. Some praised the cleanliness of the bathrooms and the overall condition of the accommodation, describing it as very clean, cozy and comfortable. The cleaning staff received commendations for their efforts with mentions of daily cleaning and a generally positive experience concerning the room’s upkeep. Guests also highlighted the central location of the hotel, appreciating the convenience it offered.
However, there were several notable concerns. Multiple reviews pointed out that the cleanliness could be significantly improved. Issues such as dirty bathrooms, stained bedspreads and dusty rooms were frequently mentioned. Some guests found the bathroom facilities, including the shower curtain and drains, particularly lacking in proper cleaning. Instances of unpleasant smells, dirty curtains and neglected maintenance were also highlighted. Additionally, there were complaints about the inadequate supply of toiletries and poor overall sanitation of shared spaces.
While the location and certain aspects of the cleaning service received positive remarks, the inconsistency in cleanliness standards remained a prominent drawback for guests at CH Plaza D'Ort Rooms IV.
Staff
The staff at CH Plaza D'Ort Rooms IV received a mix of feedback, though positive remarks were notably frequent. Guests appreciated the friendly, attentive and professional demeanor of employees, including receptionists and cleaning staff. Alfredo, in particular, stood out for his exceptional and friendly service. Visitors frequently noted the efficient and helpful nature of the reception team, emphasizing their politeness and willingness to assist. The staff’s courteous behavior extended to maintaining the cleanliness of the hotel, contributing to a pleasant stay. However, there were sporadic mentions of experiences with rudeness and unhelpfulness from certain staff members, indicating some inconsistency in service. Overall, the attentive and friendly staff contributed significantly to the positive experiences of many guests.
Wi-Fi
Guests at CH Plaza D'Ort Rooms IV had consistent issues with the WiFi service. Reviews frequently mentioned that the WiFi signal was poor to non-existent in the rooms. Many guests reported that the internet did not work properly, noting problems like slow speeds, low signal strength and technical issues that prevented connection. The WiFi often failed to reach the rooms and for some, the provided passwords did not work at all. While there were occasional mentions of portable access, the overall sentiment was that the WiFi service was inadequately maintained and did not meet guest expectations.
Nightlife
The area surrounding CH Plaza D'Ort Rooms IV is lively and bustling, making it an ideal spot for those who thrive on the vibrancy of Madrid's nightlife. Bars are conveniently located below the windows, offering guests a front-row seat to the city's nocturnal activities with some even finding the view from the balcony particularly useful for soaking in the energetic atmosphere.
However, the continuous noise throughout the night can be a significant drawback. The sounds of bars, police sirens and people engaging in various activities can be quite disturbing, often persisting until the early hours of the morning. Guests have reported difficulties in sleeping due to the constant clamor from both the street and within the hotel premises. Noise from other guests, hallway disturbances and the general din from adjacent rooms further exacerbate the situation.
While the nightlife is abundant and the area is undeniably action-packed, the high levels of noise make it challenging for those seeking a restful stay. In summary, CH Plaza D'Ort Rooms IV is surrounded by ample nightlife, perfect for night owls, but may not be the best choice for visitors looking for tranquility and quiet.
No, CH Plaza D'Ort Rooms IV doesn't have any pool.
No, a spa isn't available at CH Plaza D'Ort Rooms IV.
No, CH Plaza D'Ort Rooms IV doesn't allow dogs.
No, parking facilities aren't available at CH Plaza D'Ort Rooms IV.