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Summary of reviewsIbis Madrid Calle Alcalá enjoys a strategic location just outside Madrid's bustling city center, offering tranquility and convenience. The metro station nearby ensures efficient travel to downtown Madrid and major attractions, while the proximity to Barajas Airport appeals to travelers arriving by air. The quiet, safe neighborhood features numerous restaurants, supermarkets and a park, providing an excellent blend of peaceful surroundings and connectivity.
The hotel is consistently lauded for its exceptional cleanliness with rooms and common areas described as immaculate and well-maintained. Despite the compact size of the rooms, guests appreciate their cleanliness, cozy atmosphere and practical layout. Some minor issues are noted regarding outdated furnishings and lack of certain amenities, but overall, the rooms meet expectations for short stays with their comfort and cleanliness.
The breakfast service at Ibis Madrid Calle Alcalá is a standout feature, praised for its variety, quality and abundance. Guests enjoy the diverse and delicious options available, catering to various dietary needs including vegetarian and gluten-free. Although the breakfast area can become crowded, the overall sentiment is overwhelmingly positive.
The hotel's staff is frequently commended for their friendliness, attentiveness and professionalism. Specific staff members receive praise for their exceptional service, contributing to a pleasant and welcoming atmosphere. Guests appreciate the excellent service from arranging airport taxis to providing luggage storage and the warm, helpful demeanor of the staff.
Dinner service at the hotel receives mixed reviews. While the convenience of 24-hour food options and the pleasant dining atmosphere are noted positively, the menu's variety and quality have room for improvement. However, the surrounding area offers several dining alternatives that satisfy guests looking for more diverse options.
Parking at the hotel is described as convenient and accessible with ample spaces available both on-site and nearby. Guests appreciate the availability of both paid and free parking options, making it generally easy to find a spot. However, the hotel lacks specific electric vehicle (EV) charging stations, which could be a drawback for travelers with EVs.
Ibis Madrid Calle Alcalá is also noted for being family-friendly, offering amenities such as cribs and special measures to accommodate young guests. Despite the smaller room sizes, which may not be ideal for larger families, the hotel's proximity to the metro facilitates easy family outings and its calm environment is suitable for those traveling with children.
The hotel provides a restful night's sleep with comfortable and well-maintained beds and pillows. While individual preferences for firmness or softness vary, the general sentiment about the bedding is positive.
Finally, the hotel's accessibility features are highly regarded, making it a reliable choice for travelers with disabilities. Spacious rooms with adapted bathrooms and a well-connected location close to accessible public transportation routes enhance the overall experience for guests requiring these features. The hotel's dog-friendly policies also stand out, accommodating guests with furry companions. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Room Types
Family RoomThis modern, air-conditioned room has free Wi-Fi, a flat-screen TV and a private bathroom with a hairdryer.
Children up to 12 years old can stay for free but the meal (breakfast, lunch, dinner) are not included.
Double RoomThis modern, air-conditioned room has free Wi-Fi, a flat-screen TV and a private bathroom with a hairdryer.
Superior RoomThe air-conditioned double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The Ibis Madrid Calle Alcalá is favorably situated for travelers seeking convenience and tranquility. Positioned slightly outside the city center, it boasts close proximity to the Suanzes metro station, just a few minutes' walk away, which provides seamless connectivity to downtown Madrid in approximately 20 minutes. The metro's accessibility makes traveling to major attractions straightforward and efficient.
The hotel's location is also advantageous for those arriving by air, as it is just a short 10 to 20-minute journey from Barajas Airport by taxi. Visitors have praised the quiet and safe neighborhood, which is well serviced by numerous nearby restaurants, supermarkets and even a lovely park within walking distance.
The area provides excellent connections to various parts of Madrid and is highly strategic for accessing IFEMA convention center and other key sites such as the Wanda Metropolitano stadium. Many guests have highlighted the ease of parking and the overall value for money. This combination of peaceful surroundings and superb connectivity supports a pleasant stay, whether for business or leisure.
Breakfast
The breakfast at Ibis Madrid Calle Alcalá consistently garners praise from guests for its variety, quality and abundant offerings. The buffet setup, which starts early at 6:30 AM, is noted for being expansive and frequently replenished, making it a substantial and satisfying way to start the day. Many reviews highlight the delightful and diverse options available and the breakfast is often described as very good, superb and even outstanding for the price.
Guests appreciate the completeness of the breakfast with options catering to various tastes, including vegetarian and gluten-free choices. Freshness and taste are commended with phrases like delicious, filling and fantastic frequently mentioned. The variety provided ensures that even though some found it repetitive, it remains a crowd-pleaser for the majority.
The atmosphere is generally pleasant and the attentive staff adds to the positive experience. However, some reviews pointed out that the breakfast area can become crowded and a few guests felt that the selection could be more extensive. Despite these minor issues, the overall sentiment is overwhelmingly positive, making the breakfast one of the hotel's standout features.
Dinner
At 'Ibis Madrid Calle Alcalá', guest experiences with dinner services present a mixed bag of reviews. On a positive note, the hotel offers the convenience of having dinner upon late arrival with 24-hour food options available. The atmosphere is conducive for dining and working and the staff receives high praise for being attentive, friendly and professional. The service in the cafeteria is noted as excellent and some guests have enjoyed delicious pizzas and other very decent meal options.
However, there are several areas that could use improvement. Many guests felt that the dinner menu lacks variety and quality, often finding the options limited, dry and expensive. Some remarked that their meals appeared to be reheated or of ordinary quality. Additionally, there were concerns about the non-operating bar facilities and the lack of flexibility in dining options.
For those looking to dine beyond the hotel's offerings, the surrounding area has several restaurants and bars, though it's noted that the hotel is a bit far from the city center. These nearby dining venues have provided satisfactory alternatives for guests seeking more diverse meal options.
Rooms
Located slightly outside Madrid's bustling center, Ibis Madrid Calle Alcalá offers a mix of compact yet practical accommodations. Despite their modest size, the rooms are consistently praised for their cleanliness and cozy atmosphere. Many guests appreciate the daily housekeeping and find the rooms well-organized and functional, albeit compact.
Guests frequently pointed out that while the furnishings and decor in the rooms could use updating, the essential comforts are well-maintained. Facilities such as air conditioning and cleanliness are often highlighted positively. However, the absence of certain amenities like a fridge, kettle and more outlets is noted.
The bathrooms generally receive favorable comments for their spacious showers and good hot water supply, even if some elements, like the bathroom furniture, show signs of wear. Soundproofing is another appreciated feature, ensuring a calm and quiet environment for rest.
Though some rooms are described as outdated and lacking in space, especially for families with children, the overall comfort and cleanliness seem to meet the expectations of those staying for short periods. The hotel's modern common areas, convenient metro connections and peaceful location add to the appeal, making it a solid, if basic, choice for budget-conscious travelers looking for a simple and clean accommodation.
Beds
The bed experience at Ibis Madrid Calle Alcalá is characterized by its consistency and comfort. Many guests have emphasized the comfort and coziness of both the beds and pillows with some describing them as spectacularly comfortable, very cozy and even perfect. The mattresses receive high praise for being supportive, adequate and providing good rest, contributing to a calm night's sleep. While there are a few mentions of firmness or softness that did not suit every individual's preference, the overall impression is positive. The bedding is also appreciated for its quality and cleanliness, enhancing the overall restful experience. Despite some isolated issues with specific beds or mattresses, the general sentiment reflects satisfaction with the bed and sleeping arrangements at this hotel.
Cleanliness
The Ibis Madrid Calle Alcalá is consistently praised for its exceptional cleanliness. Guests frequently highlight the hotel's impeccable hygiene, describing rooms and common areas as very clean, neat and tidy. Daily room cleaning ensures that everything stays spotless, from the clean bathrooms to the fresh towels and bed linens. Reviewers note the hygiene and cleanliness as a standout feature of the hotel with many citing the clean and comfortable atmosphere and well-maintained facilities. Despite occasional comments about the small size of some rooms, the overall experience is enhanced by the high standards of cleanliness maintained throughout the property.
Staff
Visitors to Ibis Madrid Calle Alcalá frequently commend the hotel for its exceptional staff. Descriptions such as friendly, attentive and helpful repeatedly appear in reviews, painting a positive picture of the service guests can expect. Specific mentions of staff members like Eduardo, Ivanna, Natalie and Adrian highlight their exceptional kindness and attention. Despite a few notes on occasional unfriendly reception, the overwhelming consensus praises the staff’s willingness to assist and their professional demeanor.
Guests have appreciated the personal and prompt service, from arranging airport taxis to providing free luggage storage. The staff's charismatic nature and readiness to help, whether at the reception, bar, restaurant or during breakfast, have contributed to a pleasant stay for many. Cleanliness and the overall pleasant atmosphere of the hotel are enhanced by the amiable and attentive staff.
The hotel’s team is consistently described as professional, welcoming and exceptionally polite, making them one of the best assets of the establishment. From the check-in process to addressing guest inquiries, their responsive and personalized approach ensures travelers feel well-cared for throughout their stay.
Wi-Fi
The wifi at Ibis Madrid Calle Alcalá receives mixed reviews from guests. On the positive side, many appreciated the free wifi available throughout the hotel with some reporting very good coverage and stable connectivity, especially in their rooms. It was noted that the wifi worked perfectly in the rooms and provided a reliable enough connection to work.
However, several guests encountered issues with the wifi, describing it as weak, unreliable and challenging to access at times. The signal was reportedly not strong enough to handle a large number of guests and some guests mentioned that it needs improvement. Despite these challenges, the availability of free internet remains a valued amenity for many visitors.
Parking
Ibis Madrid Calle Alcalá offers a variety of parking options that many guests find convenient and accessible. There is ample parking both on-site and nearby with many guests highlighting the availability of free parking spaces in the surrounding areas. The hotel features a spacious and covered parking area, making it easy for visitors to park their vehicles securely. Street parking is also a breeze with plenty of spots available right in front of the hotel and around the vicinity.
The facility provides the option of both paid and free parking, though some visitors noted that the paid parking could be a bit expensive. Despite this, many appreciated the convenience of having the choice. Those who preferred free parking options found it readily available either in front of the hotel or in nearby streets. Overall, parking at Ibis Madrid Calle Alcalá is generally described as easy, plentiful and well-suited to guests' needs.
EV charging stations
Guests at Ibis Madrid Calle Alcalá have shared mixed experiences regarding the availability of electric vehicle (EV) charging stations. Some reviewers noted a lack of information and the absence of specific EV charging spots at the hotel. However, there are mentions of nearby EV-charging stations, which can be convenient for travelers with electric vehicles. Overall, while the hotel itself is praised as a nice and cost-effective place to stay, guests should be aware of the limited EV charging options directly on the premises.
Family
'Ibis Madrid Calle Alcalá' appears to be a family-friendly hotel, although the overall experience may vary depending on specific family needs. The hotel staff is praised for their excellent attention and kindness, frequently offering support and special measures to make stays more convenient. Families often appreciate the availability of cribs and the fact that children receive gifts or toys upon arrival, contributing to a welcoming atmosphere for young guests.
The family rooms, while clean and air-conditioned, are consistently described as small, which may not be suitable for larger families or those needing more space. The rooms typically include one double bed and an extra bed, which can make the space feel tight for three guests. There are also occasional reports of insufficient towels for children and narrow child beds.
Despite these space-related concerns, many families still find the hotel ideal for shorter stays, especially due to its proximity to the metro, facilitating easy family outings around Madrid. The common areas offer comfort and the overall environment is described as calm and suitable for families traveling with kids. While the smaller rooms can be a drawback, the hotel does provide the essential amenities needed for a comfortable family stay.
Nightlife
Ibis Madrid Calle Alcalá is located in a serene neighborhood, making it a perfect retreat for those seeking a peaceful night's rest. The area is remarkably quiet, ideal for unwinding after a day of exploring. While it may not be the liveliest spot for nightlife, there are several nearby restaurants and bars that provide ample dining and drinking options. Visitors can enjoy evenings at local terraces and soak in the calm atmosphere after sunset. For those who prefer a more subdued nightlife experience, there are nearby quiet pubs and even a few jazz clubs. Though the nightlife may not cater to those seeking vibrant and bustling scenes, the available options ensure that there's still something to enjoy in the evenings.
Accessible
Ibis Madrid Calle Alcalá receives high marks for its accessibility features, making it a reliable choice for travelers with disabilities. The hotel is described as having very accessible areas and parking with elevators and stairs that are easy to use. Guests appreciate the hotel's proximity to major points of interest, as it is conveniently close to the metro station, shops and the airport. Public transportation options are plentiful with the metro station nearby providing accessible routes for all.
The location is lauded for being well connected, allowing for seamless travel throughout Madrid. The hotel caters well to wheelchair users, offering spacious rooms with adapted bathrooms to meet various needs. Overall, accessibility is a strong point for Ibis Madrid Calle Alcalá, ensuring a comfortable stay for guests requiring these features.
Dog Friendly
'Ibis Madrid Calle Alcalá' stands out for its accommodating approach to furry companions, providing dog-friendly amenities to ensure pets feel welcomed. The hotel allows pets with a supplement of €15 per night, although some guests feel this is a bit steep. Despite the fee, the hotel's pet-friendly policies are appreciated, evidenced by the warm reception given to dogs like Nanette, a frequent canine visitor who even received special gestures upon arrival. Guests traveling with dogs have noted the convenient park next to the hotel, perfect for walks and playtime. However, there are criticisms about the lack of specific pet amenities like feeders or water bowls, which may require pet owners to bring their own. Despite these minor drawbacks, the overall sentiment is positive, highlighting the hotel's general friendliness and accessibility for pets.
No, Ibis Madrid Calle Alcalá doesn't have any pool.
No, a spa isn't available at Ibis Madrid Calle Alcalá.
Yes, Ibis Madrid Calle Alcalá welcomes dogs.
Yes, parking facilities are available at Ibis Madrid Calle Alcalá.