Situated on Madrid’s Paseo de la Castellana Avenue, just 150 meters from Gregorio Marañón Metro Station, this hotel is a converted 19th-century palace with an attractive restaurant and a garden terrace.
Summary of reviews
The InterContinental Madrid by IHG, is a superb five-star hotel with an outstanding location that is both convenient and picturesque. Guests appreciate the variety of significant sights that are close by, including shops and boutiques and the easy access to the center of Madrid. The breakfast spread offered by the hotel is excellent, impressive and rich with friendly and attentive service staff. The hotel boasts spacious and clean rooms with comfortable beds, perfect for a good night's sleep. The hotel is praised for its cleanliness by its guests with beautiful, spotless and immaculate rooms. The staff at InterContinental Madrid received numerous positive reviews from satisfied guests with polite, helpful and kind staff providing excellent customer service. The hotel is an excellent choice for those who value cleanliness and comfort during their stay in Madrid.
The Four Seasons Hotel Madrid is a luxurious and elegant hotel that sets the standard for a 5-star hotel experience. Guests consistently praise the exceptional service provided by the friendly and professional staff, who go above and beyond to ensure a comfortable and enjoyable stay. The hotel's central location is also a major highlight with many attractions within walking distance. While the breakfast experience varies, the hotel's beautiful, clean and spacious rooms are a major draw with comfortable beds and a quiet atmosphere. The hotel's exceptional cleanliness and quality service throughout the stay have also been highlighted. The rooftop pool offers stunning views of the city and the spa is worth checking out. Overall, the Four Seasons Hotel Madrid is a fantastic new hotel that embodies everything you expect from the Four Seasons brand - non-ostentatious luxury, sublime setting and perfect location.
The Mandarin Oriental Ritz, Madrid offers a luxurious and exceptional experience for its guests. The rooms are beautiful and spacious with high-end interiors, although some guests have complained about small sizes. However, the attentive and friendly staff add to the welcoming atmosphere of the hotel, leaving guests impressed with their personalized service. Cleanliness is impeccable with the hotel feeling brand new and excellent. Facilities, such as the recently renovated bar and spa, are brilliant and exceed expectations. The level of luxury from the elegant decor to the professional staff is outstanding, creating a dream-like stay for all guests. Overall, the Mandarin Oriental Ritz, Madrid is a 5-star hotel that provides an indulgent and unique experience, making it a must-visit for discerning travelers.
The Madrid EDITION shines as a luxury hotel situated in the heart of Madrid, providing guests with a perfect blend of convenience and opulence. Its prime location allows easy access to the city's vibrant attractions, while maintaining a tranquil and peaceful retreat amidst the bustling surroundings. The hotel’s modern architecture and beautiful design are complemented by a range of upscale amenities, including a stunning rooftop terrace and pool, providing a true urban oasis.
The rooms are consistently praised for their spaciousness, cleanliness, and modern decor, which align with the hotel's luxurious reputation. Guests enjoy the exceptional comfort of the beds, often describing them as plush and yielding a restful night’s sleep. The hotel’s dedication to maintaining a spotless environment is evident, with fast housekeeping and well-maintained spaces enhancing the overall appeal.
One of the standout features of The Madrid EDITION is its remarkable staff, known for their professionalism, kindness, and attentiveness. The team goes above and beyond to ensure a seamless and memorable experience, leaving guests impressed and eager to return. Although there are occasional minor service inconsistencies, the overall service contributes significantly to the hotel's acclaim.
The breakfast experience, while occasionally noted for its limited selection, is generally appreciated for its quality and includes a sumptuous buffet with vegetarian options. Guests enjoy the modern aesthetics and luxurious ambiance when partaking in breakfast, despite some suggestions for improvement in service efficiency.
Overall, The Madrid EDITION offers a sophisticated and inviting stay in Madrid, combining luxury, convenience, and exceptional service in a setting that feels both warm and private.
BLESS Hotel Madrid, part of The Leading Hotels of the World, delights guests with its impeccable blend of luxury, elegance, and prime location in the heart of the upscale Salamanca district. The hotel's ideal location offers easy access to Madrid's exquisite shopping on Serrano Street, diverse dining options, and cultural landmarks such as Buen Retiro Park and the Prado Museum.
The hotel's sophisticated ambiance is enhanced by its stylish decor, modern rooms, and refined interior design, providing a memorable and comfortable experience. Guests often highlight the impeccable cleanliness throughout the hotel, which is complemented by the staff's friendly and efficient service, ensuring all needs are met promptly.
The luxurious accommodations feature spacious rooms, elegant furnishings, and comfortable beds, inviting relaxation and tranquility. Although some rooms may require minor updates, the overall aesthetic is inviting and homely, striking a perfect balance between modern design and classic touches.
Bless Hotel Madrid's breakfast service is renowned for its quality and variety. Guests enjoy a rich selection of fresh pastries and local delicacies in a beautifully decorated environment, though some find the experience costly. The hotel's amenities, such as the renowned rooftop pool, terrace, and gym, provide perfect spots to unwind after exploring the city.
Visitors consistently praise the exceptional service, noting the warm welcome and attentive assistance provided by the staff. Specific team members often receive special mentions for their standout service, contributing to an overall positive guest experience. While Wi-Fi connectivity and spa services have some room for improvement, the hotel’s luxurious ambiance and convenient location make it a top choice for travelers seeking a remarkable stay in Madrid. Overall, BLESS Hotel Madrid is celebrated for offering an opulent, comfortable, and enjoyable retreat in the vibrant city center, curated for the most discerning of travelers.
Set in an early 20th-century palace, this luxury boutique hotel is just 1.9 km away from the Prado museum.
Summary of reviews
URSO Hotel & Spa, a Small Luxury Hotel of the World, is a luxurious and elegant hotel located in a prestigious street in Madrid. The hotel's central location is praised by guests, making it easy to explore the city on foot. The breakfast is exceptional with guests raving about the quality of the food and the beautiful setting in the glass-roofed room. The rooms are spacious and well-appointed with comfortable beds and attention to detail in the decor. The hotel is spotless and beautifully decorated with attentive and responsive staff who make guests feel welcome. The spa is a great feature of the hotel with exceptional services like massages and treatments. The beds are generally comfortable, though some guests had minor critiques. Overall, URSO Hotel & Spa is a small paradise that exceeds expectations and compares favorably with some of the best hotels worldwide. It is a fantastic place to stay in Madrid for those who appreciate exclusivity, attention to detail and a clean environment.
Rosewood Villa Magna is a luxurious 5-star hotel located in Madrid, offering beautifully designed and decorated rooms that are cleaned daily. The staff is widely praised for their friendly and helpful demeanor, providing superb service and great hospitality. Guests note the kind attention to detail, making their stay extremely comfortable and elegant. The bathrooms are marveled at and the larger sized rooms are especially spacious and cozy. Despite some low ceilings and smaller rooms, guests are generally satisfied with the accommodations. Some isolated incidents of lack of training were noted, but most guests found the staff very welcoming and helpful. With its prime location in Madrid, Rosewood Villa Magna is undoubtedly a must-visit destination for those seeking top luxury comfort and chic accommodations.
Gran Hotel Inglés - The Leading Hotels of the World is an exceptional boutique hotel located in the heart of Madrid's vibrant Las Letras quarter, surrounded by great restaurants and bars but not in a noisy touristy atmosphere. Guests find the location perfect for a city break as it is close to museums, shopping and nearby attractions. The hotel offers excellent service with super friendly staff and beautifully decorated rooms with top amenities and furnishings, luxurious bathrooms and comfortable beds with top-quality linens. Guests have described the property as stunning with sumptuous and gorgeous public areas, offering an oasis of luxury in the heart of the city. The hotel's breakfast, though a bit pricey, has received impressive feedback with guests describing it as perfect and phenomenal, boasting quality and fresh fruits and berries and fantastic service. The staff is lauded as professional and kind, providing a unique level of hospitality that enhances the already-elegant and stylish hotel. Overall, Gran Hotel Inglés - The Leading Hotels of the World is a truly exceptional luxurious hotel, mixing luxury from over 100 years ago with current luxury and offering guests an unforgettable stay in Madrid.
NH Collection Madrid Palacio de Tepa is a luxurious five-star hotel located in the heart of Madrid's old town, making it the perfect location for guests to explore the city's vibrant nightlife and major attractions. The hotel's central location means that all major attractions and shopping districts are within a 5-10 minute walk. Guests praise the hotel's convenient proximity to the Santa Ana Plaza, which is surrounded by lively tapas bars and restaurants. The hotel is also within walking distance to the train station. The staff at the hotel are helpful and friendly, providing exceptional customer service. The hotel itself is modern and clean with spacious rooms, comfortable bedding and an excellent breakfast spread with a great variety of choices. The hotel's cleanliness is also highly praised with guests repeatedly mentioning that the hotel and its rooms are spotless. While some guests have reported issues with the room layout, such as cramped bathrooms or small windows, the majority of guests find the rooms to be well-stocked, stylish and perfect for a stay in Madrid. Overall, NH Collection Madrid Palacio de Tepa is a great choice for anyone planning to visit Madrid and looking for a centrally located five-star hotel with exceptional service.
The Palace, a Luxury Collection Hotel, Madrid is a prime location in the heart of the city and is considered one of the best hotels reflecting Madrid. The hotel's prime location allows guests easy access to cafes, bars and several local tavernas and restaurants. The hotel's stunning dome offers an unparalleled view of the surrounding area. The breakfast at The Palace, a Luxury Collection Hotel, Madrid is highly praised by many guests as one of the best breakfast buffets they have ever experienced. The hotel staff is professional, friendly and accommodating, providing excellent attention to detail. The beds are super comfortable and spacious, ensuring a good night's rest. The hotel is considered to be a five-star establishment that offers exceptional facilities and services. The hotel has a rich and fascinating historical background, making it the perfect destination for those interested in the city's culture. The hotel is a slice of luxury offering exquisite service and a prime location, providing guests with a trip back in time to an era of elite luxury and distinction.
The Wellington Hotel & Spa Madrid is a luxurious and elegant five-star hotel located in the heart of Madrid's Salamanca neighborhood, adjacent to Retiro Park. Guests have praised the hotel's excellent location, attentive and courteous staff and impeccable cleanliness. While opinions on the breakfast options and room sizes vary, the hotel's luxurious amenities and traditional elegance mixed with modern smart amenities make for a truly unforgettable travel experience. The hotel's swimming pool, pool bar, restaurant and terrace arrangements provide an added benefit for those seeking relaxation. Overall, the Wellington Hotel & Spa Madrid is an ideal choice for anyone looking for a touch of grandeur and a comfortable stay in Madrid's best neighborhood.
Thompson Madrid, by Hyatt, enjoys a prime location in the city center, close to Gran Via and Puerta del Sol, offering easy access to major streets, shopping areas and cultural landmarks. Guests appreciate the convenience for sightseeing and the vibrant local atmosphere. Despite occasional challenges in locating the hotel due to nearby construction, the central position remains a significant advantage for travelers.
The hotel’s breakfast experience receives high accolades for its quality and variety. Guests commend the fresh and delicious options, particularly the pastries and appreciate the à la carte menu that caters to diverse tastes. The breakfast ambiance is enhanced by The Omar or the ground floor bar, though some feel the breakfast room could be more aligned with a five-star standard. Overall, the morning dining experience is considered exceptional with many guests declaring it among the best they've experienced in a hotel.
Thompson Madrid’s dinner offerings also receive positive feedback with guests praising the excellent cuisine and top-notch service. The dining ambiance, enhanced by views from the pool deck and the friendly, attentive staff, particularly the restaurant manager Daisy, add to the experience. While there are occasional management issues and minor critiques, the overall dining experience is highly regarded.
The rooms at Thompson Madrid are described as spacious, clean and beautifully appointed with modern, luxurious decor. Guests appreciate the quietness and soundproofing, ensuring a peaceful stay. While some find the room sizes slightly small and note a lack of closet space, the high standards of room service and housekeeping maintain a tidy and welcoming environment.
Cleanliness throughout the hotel is consistently praised with rooms and common areas described as spotless and well-maintained. Minor issues such as delays in room cleaning do not significantly detract from the overall positive impression of cleanliness.
The staff at Thompson Madrid are consistently highlighted for their exceptional service. Guests describe them as friendly, courteous and accommodating with a high level of professionalism and polish. The reception team is particularly noted for their efficiency and politeness, contributing to a welcoming experience.
The rooftop pool is a standout feature, appreciated for its aesthetic appeal and luxurious setting. Although occasional closures due to construction or seasonal limitations disappoint some guests, the pool remains a valued highlight when operational.
The beds receive general praise for their comfort with many guests noting the luxurious feel and quality of the mattresses and bedding. Despite a few isolated comments about discomfort or issues with bed-making, the comfortable beds are often highlighted as a key feature of the stay.
Overall, Thompson Madrid, by Hyatt, impresses with its prime location, excellent dining options, luxurious rooms and high standards of service and cleanliness, making it a compelling choice for travelers seeking comfort and modern luxury in Madrid.
Hospes Puerta de Alcalá, a Member of Design Hotels is an exceptional hotel located in the heart of Madrid with an unbeatable location on the Puerta de Alcala square. Guests rave about the convenience of having popular attractions, bars and restaurants within walking distance. The hotel's comfortable and spacious rooms with extra-large bathrooms are well-decorated and clean, offering a great escape from the bustling city. The staff is friendly, helpful and goes above and beyond to provide great service. Although the breakfast received mixed reviews, the hotel caters to specific dietary requirements and serves freshly-prepared options. Guests can indulge in a truly luxurious stay with many describing it as a dream come true despite some reviews mentioning small room sizes and a lack of spa facilities for a five-star hotel. All in all, Hospes Puerta de Alcalá, a Member of Design Hotels is a top-notch hotel that provides an unforgettable and amazing experience for travelers to Madrid.
The Hyatt Regency Hesperia Madrid is a highly recommended hotel for those looking to explore Madrid. Guests praise the hotel's prime location, which is close to the metro and bus station, making it easy to get around the city. The hotel's quiet yet central neighborhood is ideal for exploring Madrid on foot. The breakfast is highly praised by guests with many describing it as very good, nice, beautiful and perfect. The variety of options, including gluten-free choices and the excellent service provided by the staff are appreciated. The rooms are spacious, super clean and have comfortable beds that ensure a good night's sleep. The hotel's cleanliness is also highly praised by guests. The staff is outstandingly friendly and accommodating and guests appreciate their helpfulness and professionalism. The hotel provides free parking space for guests, although some reviews mention that the parking fee can be a bit pricey. The beds are described as great, comfy, amazing and spectacular, making it an excellent choice for those who value a good night's sleep. While some aspects may not be up to par with a five-star rating, the exceptional service and comfortable rooms make Hyatt Regency Hesperia Madrid a very good choice for a pleasant stay in the city center.
NH Collection Madrid Suecia is highly regarded for its exceptional location and service, making it a top choice for travelers wanting to immerse themselves in Madrid's dynamic city life. Positioned at the end of Gran Via, the hotel is in close proximity to major attractions like El Retiro Park, Prado Museum and Thyssen Museum. Its central location provides easy access to transportation options, including metro, main train station, bus station and even an airport bus. Guests frequently highlight the convenience of walking to major tourist spots, theaters, restaurants and shopping areas. Despite being in a vibrant city center, the surrounding area is noted to be safe and quiet.
The hotel is commended for its modern, stylish ambiance and cleanliness. Many reviews highlight the spacious, well-maintained rooms with spectacular views from higher floors. Complimentary touches such as chocolates and water add to the guests' comfort. However, some guests note that a few rooms are smaller or darker than expected with occasional noise insulation issues.
The exceptional breakfast is consistently praised for its variety and quality, offering a wide selection of fresh and delicious items. Guests appreciate the high-quality service from the breakfast team, contributing to an overall pleasant dining experience. Though the dinner experience receives mixed feedback, it is generally regarded positively, especially the rooftop bar with stunning views and the enjoyable Executive Menu for lunch.
Cleanliness is a standout feature with guests frequently describing the hotel as spotless and well-maintained. Despite a few minor complaints, the overall sentiment is overwhelmingly positive. The staff at NH Collection Madrid Suecia is another high point with many reviews highlighting their professionalism, friendliness and attentiveness. Particular staff members are often mentioned by name for their exemplary service.
Free WiFi receives high praise for its reliable and fast performance, significantly enhancing the guest experience. The hotel is also noted for its family-friendly amenities, including spacious family rooms and thoughtful daily attentions, making it a recommended option for those traveling with children.
The nightlife experience at the hotel is engaging with numerous nearby options for late-night entertainment and a highly praised rooftop bar offering beautiful views. However, noise from the rooftop bar and nearby streets can sometimes affect the rooms.
The beds are generally described as very comfortable, though a few guests find them on the harder side. Overall, the NH Collection Madrid Suecia offers a plush atmosphere, excellent services and a welcoming environment, making it a strong candidate for travelers seeking both comfort and convenience in Madrid's city center. While a few guests feel it more like a four-star experience, the majority agree that it lives up to its five-star rating.
Hyatt Centric Gran Via Madrid stands out for its exceptional location on the bustling Gran Via, providing guests with easy access to major tourist attractions, shopping centers, restaurants and theaters. Despite the busy surroundings, the hotel maintains a peaceful ambiance thanks to effective sound insulation. The rooftop bar offers stunning views, further enhancing the guest experience.
Guests consistently praise the breakfast offerings, highlighting the generous and varied buffet selection and quality food. The breakfast service is noted for being friendly and efficient with a splendid dining room view over Gran Via adding to the appeal. While some guests felt the breakfast variety could be more diverse, the overall sentiment is positive with most finding it delicious and satisfying.
The dining options receive mixed reviews. The ambiance and quality of food, especially at the rooftop bar, are appreciated, though the limited menu and occasional subpar food quality are noted. However, many guests find the dining experience commendable, particularly during special occasions.
Rooms are a highlight at Hyatt Centric Gran Via Madrid, described as spacious, modern and stylishly decorated with many featuring balconies overlooking Gran Via. Cleanliness is a frequently mentioned positive with rooms and common spaces well-maintained and amenities kept in top condition. Though some rooms could use modernization, the general feedback suggests a comfortable and enjoyable retreat.
The staff provides outstanding service, marked by professionalism and a warm, welcoming atmosphere. Team members at the reception and other areas are frequently commended for their attentiveness and efficiency, enhancing the overall guest experience.
Family-friendliness is another strong point with spacious rooms and suites accommodating families comfortably. The hotel staff's thoughtful touches, such as birthday celebrations and children's bathroom kits, contribute to a memorable stay for families.
Free Wi-Fi at the hotel is generally reliable, though a few guests experienced slow speeds and connectivity issues. The gym, while compact, is well-equipped and accessible 24 hours a day, although some guests noted that equipment could use enhancements and repairs.
Bedding receives high praise for comfort, though there are some mentions of beds and pillows being too hard or soft for certain preferences. The overall experience with the bedding is positive, often described as luxurious and restful.
While the hotel is generally perceived as luxurious, some guests believe there are areas that fall short of five-star standards, such as the variety in breakfast options and the absence of amenities like a spa and pool. Despite these critiques, the luxurious ambiance, top-quality services and prime location offer an exceptional stay for most guests.
In summary, Hyatt Centric Gran Via Madrid excels in providing a luxurious and comfortable stay with outstanding service, exceptional location and modern, clean amenities, making it a top choice for travelers in Madrid.
Relais & Châteaux Hotel Orfila, nestled in Madrid's elegant Salamanca neighborhood, consistently receives praise for its tranquil and upscale location, blending serenity with accessibility to vibrant city attractions. The hotel is ideal for leisurely exploration away from crowded areas, offering a peaceful haven with easy access to cultural landmarks, fine dining, and shopping venues. Guests appreciate the safe, charming atmosphere of the residential area, enriched by elegant architecture and close proximity to transportation options.
A standout feature of the hotel is its celebrated breakfast experience. Visitors commend the delicious and diverse offerings, served in a serene setting like the garden terrace or elegant dining room, creating a delightful start to the day. Despite minor suggestions for improvement, the overall breakfast service is highlighted for its quality and exceptional customer service, with accommodating staff enhancing the experience.
The dining at the hotel is notably exceptional, with a restaurant renowned for its culinary excellence, likened to Michelin-starred experiences. Guests consistently praise the thoughtful menus and impressive wine list, enjoyed in a charming, romantic setting. The restaurant staff contribute to the seamless execution of meal service, making dining at Hotel Orfila highly recommended.
Rooms at the hotel impress with their elegance and comfort, featuring spaciousness and cleanliness that exceed typical European standards. The accommodations blend old-world style with modern amenities, ensuring a restful and luxurious stay. Guests highlight the superb quality of beds and linens, complemented by thoughtful touches such as separate bedroom and bathroom areas. Meticulous attention to detail and exceptional service from staff further enhance the experience.
Cleanliness at Hotel Orfila receives high commendation, with guests noting the meticulous care and maintenance throughout the facility. The comfort of the beds and quality bedding contribute to the welcoming atmosphere, supported by attentive staff who ensure rooms are refreshed multiple times a day.
The hotel staff are consistently praised for their exceptional service and hospitality, ensuring guests feel truly at home. The team embodies professionalism, kindness, and attentiveness, going above and beyond to cater to every request. This dedication significantly enhances the charming ambiance of the hotel.
Hotel Orfila excels in five-star luxury, offering a boutique setting that delivers a transcendent experience. Guests frequently acclaim the hotel's service, facilities, food, and location, with every request promptly attended to. The attention to detail and stellar location elevate its status in Madrid's competitive hotel landscape.
A quintessential boutique property, Hotel Orfila combines charm, luxury, and outstanding location, making it an ideal choice for travelers seeking a delightful and memorable stay in Madrid. The property's commitment to customer satisfaction leaves guests feeling valued and appreciated.
Embodying classic luxury, the hotel offers spacious and elegantly appointed rooms with historical character. Guests are enamored with the luxurious bathrooms and fine dining restaurant, experiencing VIP treatment from the personable staff in a cozy, quiet ambiance.
Ideal for romantic getaways, Hotel Orfila provides a charming and special ambiance for couples, with elegant rooms and a beautiful terrace enhancing intimate experiences. Whether celebrating milestones or enjoying a private retreat, the hotel proves to be a great choice for those seeking romance in Madrid.
Relais & Châteaux Heritage Hotel in Madrid enjoys a prime location in the upscale Salamanca neighborhood, offering guests the perfect balance of tranquility and proximity to the vibrant city center. Situated near El Retiro Park and a Metro station, the hotel provides excellent connectivity, making it easy to explore the city's shops, cafes and restaurants. Guests appreciate the elegant and boutique atmosphere of the hotel, enhanced by its beautiful lobby and bar area.
The breakfast experience at the hotel is particularly celebrated for its quality and variety. Guests laud the "delicious" and "spectacular" offerings, including local products, natural juices and eggs Benedict. Both the à la carte service on weekdays and the buffet on weekends add to the luxurious start to the day, accompanied by attentive and friendly staff.
Dinner at the hotel's 2 Michelin-starred restaurant consistently receives high praise. Guests describe their dining experiences as exceptional, enjoying superb meals indoors and on the terrace. The restaurant's elegant atmosphere and excellent service further enhance the dining experience, making it a highlight of many stays.
The hotel rooms are admired for their comfort and elegance. Guests consistently note the impeccable cleanliness, beautiful decor and luxurious feel of the accommodations. The spacious rooms with large windows offer a relaxing retreat, complemented by very comfortable beds and high-quality bedding.
Cleanliness throughout the hotel is a standout feature with guests frequently mentioning the meticulously maintained rooms and the serene, fragrant environment. The well-organized and calm atmosphere adds to the overall positive experience, bolstered by the friendly and attentive staff.
The hotel's staff receives consistent accolades for their exceptional service. Highlighted for their kindness, patience and attentiveness, the team is noted for going above and beyond to meet guest needs. Multilingual abilities and personal attention from staff members, including standout individuals, contribute significantly to the luxurious charm of the hotel.
Beds at the hotel are frequently praised for their extreme comfort. Guests highlight the plush and comfortable beds and pillows, adding to the overall restful experience.
While some guests feel the hotel does not entirely meet the highest Relais & Châteaux standards, the majority express high satisfaction with their stay, citing the excellent location, elegant atmosphere, impeccable cleanliness and exceptional staff service. The hotel's discreet luxury and intimate setting offer a refined, comfortable and charming retreat, elevating it to a high-end 4-star experience rather than a traditional 5-star glamour.
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