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Summary of reviewsHotel Excelsior Magenta emerges as a highly recommended choice for travelers, owing to its strategic location, comfort and exceptional staff service. Conveniently situated right by the Magenta train station, it offers seamless access to Milan and Novara, making it an ideal base for both business and leisure visitors. The quiet yet central setting ensures that guests can enjoy a tranquil environment while benefiting from reduced taxi fares and proximity to good restaurants.
The rooms at Hotel Excelsior Magenta are routinely praised for their spaciousness, cleanliness and comfort, featuring large, beautiful bathrooms and comfortable beds. Guests appreciate the cozy atmosphere created by well-furnished interiors and daily cleaning services. Although the decor is considered dated by some, it does not detract from the overall pleasant experience.
The cleanliness of the hotel is impeccable with guests consistently highlighting the spotless, well-maintained environments and stylish decor. This level of hygiene is complemented by a friendly and courteous staff, further enriching the overall stay.
Staff service at the hotel stands out remarkably, drawing frequent praise for their exceptional friendliness, availability and professionalism. The reception, in particular, receives high accolades for its warm and competent service, often going above and beyond to ensure guest satisfaction. The personal touch provided by the staff, including memorable welcomes from individuals like Alessandro, leaves a lasting impression.
While the breakfast receives mixed reviews with some guests appreciating the variety and quality, others find it modest and lacking in options. There's a call for better management and more diverse selections to meet the expectations of a 4-star establishment.
Moreover, the beds are consistently highlighted for their high comfort and quality, ensuring guests have a restful sleep. This emphasis on providing a relaxing and comfortable stay reaffirms the hotel's commitment to guest satisfaction.
In summary, Hotel Excelsior Magenta stands out for its perfect location, cleanliness, spacious and comfortable rooms, exceptional staff service and comfortable beds, making it a highly recommended choice for travelers.
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