Magor51.58838500,
-2.83665300,
Magor Motorway Service Area, M4 Motorway, Magor(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsDays Inn Magor stands out for its convenient location along the M4 motorway, making it an ideal stopover for travelers journeying between England and Wales. Guests have highlighted the hotel's accessibility to Newport, Bristol and Chepstow as a significant advantage, especially for those attending events or traveling on business. The ample parking space, quiet surroundings and helpful staff contribute to a welcoming atmosphere.
The hotel's pet-friendly policy and spacious rooms cater well to families and those traveling with pets. Basic needs are met efficiently with clean, tidy rooms and comfortable beds, along with nearby dining options including McDonald's, Costa and various other food courts. The availability of EV charging facilities adds to its appeal as a practical choice for many guests.
While the hotel excels in ensuring a comfortable rest, guest experiences with breakfast have been mixed with some expressing dissatisfaction due to inconsistent offerings and the reliance on fast food options like McDonald's. However, the convenience of these nearby dining options is appreciated by some.
Feedback on the rooms is largely positive with guests frequently praising the cleanliness, spaciousness and warmth of the accommodation. The beds receive high marks for comfort and the hotel staff are noted for their exceptional friendliness and helpfulness. Particularly commendable are team members like Sabila, Manager Carolina, Becky and others who go above and beyond to enhance the guest experience.
Nonetheless, some reviews point to areas needing improvement. Certain rooms are described as dated and in need of refurbishment with issues like draughty or leaking windows, bad smells and subpar cleanliness in bathrooms. Maintenance problems and outdated decor have been mentioned by several guests.
Days Inn Magor offers mixed experiences regarding cleanliness. While many find the rooms and bathrooms clean and comfortable, others have encountered issues such as dirty carpets, mold and inadequate cleaning. This inconsistency highlights a need for more rigorous cleaning practices.
For families, the hotel provides a kid-friendly atmosphere and helpful staff, although some rooms fall short in terms of accommodation quality. The lack of family-oriented entertainment options might be a consideration for potential guests.
The hotel falls short in the area of WiFi connectivity with numerous guests reporting issues with slow or non-functional WiFi. Staff responses to these issues have been described as unhelpful, which remains an area for improvement.
Accessibility is another mixed area. While some accessible features exist and staff can accommodate specific needs, the lack of an elevator and inconsistent availability of disabled rooms present challenges for guests with disabilities.
Finally, the hotel excels in being dog-friendly, offering clean and spacious rooms for pets and a modest fee of £10. Staff friendliness towards pets and ample space for walking dogs make it a preferred choice for travelers with dogs. Overall, while Days Inn Magor provides good value for money and an inviting atmosphere, addressing the mentioned inconsistencies could enhance the guest experience further. Show more
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Dog Friendly Hotel
This hotel offers excellent dog-friendly facilities and services. The rooms are clean and spacious and accommodate dogs well. Some dog-friendly rooms have their own front doors that open directly onto the street.
Accessible Hotel
Days Inn Magor offers specific '1 Double Bed Accessible Non-Smoking room' and '2 Twin Beds Accessible Non-Smoking room' designed for guests with accessibility needs. The hotel features a wheelchair-accessible, well-lit, and stair-free path to its entrance, though upper floors are accessible by stairs only.
3-Star Hotel
As a 3-star hotel part of a known brand, it typically offers consistent and reliable budget-friendly accommodation. This makes it an ideal choice for value-conscious travellers.
Family Friendly Hotel
Room Types
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Double Room with Sofa BedFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a tea and coffee maker, a wardrobe, a sofa, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Twin Room - Disability AccessFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Days Inn Magor impresses with its exceptional convenience and value for money, making it an ideal choice for travelers. Positioned conveniently along the M4 motorway, this hotel is easy to find and an excellent stopover for those traveling between England and Wales. Its proximity to Newport, Bristol and Chepstow adds to its appeal, particularly for those attending events or on business trips.
Guests appreciate the ample parking space, quiet surroundings despite being located at a highway service station and the helpful staff who contribute to an inviting atmosphere. The hotel is equipped for all needs with several nearby dining options, including McDonald's, Costa and other food courts. Its pet-friendly policy and spacious rooms are a bonus for families and those traveling with pets.
Finally, Days Inn Magor meets basic needs efficiently with clean and tidy rooms, comfortable beds and the convenience of EV charging facilities. Whether it's for a brief stopover or a specific destination, the hotel's location and amenities make it a practical choice for many travelers.
Breakfast
Guests at Days Inn Magor have had varied experiences with breakfast options. Many noted that breakfast was not included in their stay, despite being advertised as such. Some were offered breakfast vouchers, but the value and acceptance of these vouchers seemed inconsistent. The hotel does not provide a traditional cooked breakfast; instead, guests were directed to nearby fast food options like McDonald's, which was convenient but limited in choice. Some found the breakfast offerings basic, while others were disappointed by the lack of variety and fulfillment of advertised promises. Overall, while the convenience of nearby fast food options like McDonald’s was appreciated by some, the general consensus reflected dissatisfaction with the breakfast arrangements at the hotel.
Rooms
With a mix of positive and negative feedback, a stay at Days Inn Magor offers a range of experiences. Guests frequently praised the rooms for being good, clean and warm, making for a comfortable and restful stay. The spaciousness of the rooms and bathrooms received much appreciation, especially for families and those requiring larger accommodations. The beds generally earned high marks for comfort with many rooms being described as quiet despite the car park location.
The hotel staff, particularly the receptionist, were noted for being very kind and helpful, adding to the overall positive experience. Basic yet functional facilities like tea, coffee and bottled water were provided, making guests feel well-catered to during their stay. The hotel’s pet-friendly policy also pleased those traveling with furry companions.
However, some reviews pointed out areas needing improvement. A number of guests mentioned that the rooms were dated and in need of refurbishment with some experiencing issues like draughty or leaking windows, bad smells and subpar cleanliness in the bathrooms. Complaints about outdated decor, stained furniture and insufficient room furnishing were also prevalent.
In sum, Days Inn Magor provides a functional and comfortable stay with spacious, clean rooms and friendly service, but expect some variability in room conditions and a somewhat dated ambiance.
Beds
The reviews for Days Inn Magor reveal a mix of opinions regarding the quality of its beds. On the positive side, many guests appreciated the comfortable beds, often describing them as clean and extremely comfortable. They highlighted clean bedding, extra pillows and spacious rooms. Some guests found certain beds big and soft, adding to the overall comfort of their stay.
However, other visitors experienced quite the opposite. A significant number of reviews mention issues with bed comfort, pointing out that some mattresses were too firm, old or had noticeable springs, causing discomfort and even backaches. Some guests felt that the beds, including sofa beds, were past their prime and in need of an upgrade. Problems with bed frame sizes and stained bed sheets were also noted.
In summary, while some guests found the beds at Days Inn Magor to be a highlight, providing a good night's sleep, others felt improvements were necessary for a consistently comfortable experience.
Cleanliness
Days Inn Magor presents a mixed picture of cleanliness based on guest feedback. On the positive side, many guests found the rooms to be clean, comfortable and tidy with some noting that the rooms were very clean and spacious. The cleanliness extended to the bathrooms, which several reviewers mentioned as being clean. Additionally, the building itself generally looks and smells clean and the hallway was also noted for its cleanliness.
However, numerous guests expressed significant concerns. While some rooms were spotless, others were described as dirty with issues such as filthy carpets, mold, cobwebs and animal hairs. Several reviews reported maintenance problems, including non-functional hair dryers, leaky taps and stained bathtubs. Some guests encountered specific hygiene issues like dirty socks and undergarments left from previous occupants, unclean toilets and stained towels. Reviews also pointed out that some of the furnishings and decor are outdated and shabby, which detracts from the overall impression of cleanliness.
In summary, while certain rooms at Days Inn Magor meet satisfactory standards of cleanliness and comfort, there is evident inconsistency with notable instances of inadequate cleaning and maintenance that the management needs to address. The mixed experiences highlight the need for more rigorous and uniform cleaning practices to ensure a consistently pleasant stay for all guests.
Staff
Days Inn Magor boasts an impressive reputation for its exceptional staff, consistently highlighted as one of the hotel's most commendable features. Guests frequently noted the warm and welcoming demeanor of the receptionists, describing them as lovely, kind and accommodating. The check-in experience is notably efficient with one guest even praising the staff member who helped carry luggage up the stairs.
Professionalism is a recurring theme in the feedback with many guests appreciating the high level of service provided. The front desk team, including standout employees like Sabila and Manager Carolina, are often mentioned for their contribution to a pleasant stay. Becky and the 'pink-haired lady' also received individual acclaim for their helpfulness and friendliness.
The receptionists not only manage regular check-ins but go above and beyond to meet guest needs. Instances include moving a guest to a ground floor room due to unforeseen circumstances and even upgrading a room at no extra cost. The staff's ability to handle complicated bookings efficiently, along with their attention to special requests like giving children Christmas presents, showcases their dedication.
Overall, the team at Days Inn Magor makes a lasting positive impression on visitors, setting a welcoming tone that enhances the budget hotel's appeal. The friendly, attentive and professional staff consistently ensure guests feel well-cared for throughout their stay.
Wi-Fi
Days Inn Magor offers a range of amenities that contribute to a pleasant stay, notable among them being the good coffee facilities and good value for money. However, there is a recurring issue with the WiFi. Despite some guests mentioning that the hotel provides free WiFi and that the WiFi was good in certain instances, many others experienced difficulty. Several reviews point out that the WiFi did not work, was very slow or did not reach their rooms. The staff response to these issues was also described as unhelpful. Therefore, while the hotel excels in some areas, the quality of the WiFi connection appears to be inconsistent and could be improved to better meet guest needs.
Family
Days Inn Magor offers a mix of experiences for families with children, focusing particularly on the family rooms provided. Guests note that the family rooms often include two single beds and while the comfort of these rooms has been positively acknowledged, there have been instances where the accommodation fell short, such as having a mattress directly on the floor without a bed frame.
The hotel staff are highlighted for their friendliness and helpfulness, especially with small children, making the stay more accommodating for young families. Families traveling with children appreciate the provision of bedding, towels and toiletries specifically for kids, enhancing the convenience for parents.
While the property’s location along the M4 is highly convenient for travelers, it is not particularly known for entertainment options geared towards families. Despite this, some regular visitors with children express a fondness for the hotel, suggesting that their kids are happy and comfortable enough to request repeat stays. Overall, positive elements such as the kid-friendly atmosphere and helpful staff stand out, yet the lack of family-oriented entertainment and variable room standards could be a consideration for potential guests.
3 Star
Days Inn Magor offers a budget-friendly lodging experience that exceeds expectations. Guests appreciated the cleanliness of the hotel, despite it showing signs of wear and tear. The rooms are noted to be spacious, bright and well-ventilated, providing a comfortable atmosphere. While some elements like lampshades appeared outdated and parts of the hotel could use a bit of tender loving care, the overall experience was satisfactory for travelers. It effectively met basic needs such as providing a bed and shower. Many found it to be reasonably priced and an excellent value for money, delivering exactly what you would expect from a budget hotel with three stars in all categories.
Accessible
Days Inn Magor receives mixed feedback regarding its accessibility features. Several guests appreciated the hotel for being helpful to those with limited mobility, as one reviewer mentioned it was beneficial for an elderly mother who couldn't walk well. Some also found themselves placed in disabled rooms, which proved useful especially after experiencing a fall.
However, there were notable issues related to accessibility. Guests consistently mentioned the lack of an elevator, which caused inconvenience, especially for those needing wheelchair access. There were multiple instances where guests had booked disabled rooms in advance but these rooms were unavailable upon arrival, leading to significant discomfort.
Additionally, issues with room conditions were highlighted with some disabled-access rooms in poor states of repair and insufficient amenities. Specific complaints included the lack of functional plugs and toilet facilities that were not optimally designed for disabled guests. Overall, while the hotel does provide some accessible features, there are key areas needing improvement to better cater to guests with disabilities.
Dog Friendly
'Days Inn Magor' offers excellent dog-friendly facilities and services, ensuring a comfortable stay for guests traveling with pets. The hotel is pet-friendly with clean and spacious rooms that accommodate dogs well. Despite a modest fee of £10 for bringing a dog, the overall value for money remains high. The staff are particularly noted for their friendliness towards dogs, often making both guests and their pets feel genuinely welcome. Additionally, there is ample space around the car park and at the back of the hotel for walking dogs. Being one of the few hotels in the area that allows pets, it provides a convenient option for travelers with dogs looking for a pet-friendly place to stay.
No, Days Inn Magor doesn't have any pool.
No, a spa isn't available at Days Inn Magor.
Yes, Days Inn Magor welcomes dogs.
No, parking facilities aren't available at Days Inn Magor.