Holiday Inn - the niu, Mood Mainz by IHG
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Summary of reviewsThe niu Mood receives generally positive reviews across various categories, highlighting its strategic location, excellent amenities and friendly staff, though with some areas noted for improvement.
The hotel's prime location near Mainz's central train station makes it particularly convenient for travelers. It's within walking distance of the city center and key attractions, offering a balance of accessibility and tranquility. Despite mentions of some less charming aspects of the surrounding area, its proximity to public transport and significant sites like the Jewish cemetery adds to its appeal for guests.
Breakfast at the niu Mood is mostly well-received, praised for its extensive and varied buffet featuring regional products and vegan options. The modern, clean dining area and helpful staff also contribute positively, even if some guests feel that certain aspects, like food replenishment and space, could improve.
The dining experience, particularly at the bar, garners positive feedback. Guests enjoy the bar's welcoming atmosphere, good service and selection of wines and beers, though occasional service issues and menu consistency were noted. The availability of fast food options like pizza and in-room microwaves adds convenience.
Rooms at the niu Mood are frequently highlighted for their modernity, cleanliness and comfort. Spacious bathrooms with walk-in showers, contemporary decor and tech-savvy features contribute to an enjoyable stay, though some guests mention issues like small room sizes and occasional cleanliness lapses. The overall sentiment is that the rooms offer good value for money.
Cleanliness is a major strength with most guests finding the hotel to be exceptionally clean and well-maintained. High standards are consistently applied, contributing to a pleasant and modern environment despite a few isolated incidents.
Staff at the niu Mood are generally seen as a significant asset, often described as friendly, helpful and professional. While there are occasional comments about overwhelmed breakfast service or slower reception service, the overall impression is one of a dedicated and welcoming team.
Wi-Fi service is mostly praised for its speed and reliability with many guests appreciating the free and good reception. However, a few inconsistencies in connectivity were noted.
Parking receives mixed feedback. While secure underground parking is available, it is often considered expensive and free parking spots can be hard to find. The overall parking experience is viewed as secure but could benefit from clearer instructions and more availability.
Family-friendly amenities, such as spacious rooms and engaging lobby activities, make the niu Mood an appealing choice for families. However, additional amenities for very young children could enhance the experience further.
Lastly, the hotel is noted for its highly comfortable beds, contributing to the overall positive guest experience.
Overall, the niu Mood stands out for its convenient location, modern amenities, cleanliness and customer service, making it a solid choice for travelers, families and business visitors alike.
Categories
The hotel's prime location near Mainz's central train station makes it particularly convenient for travelers. It's within walking distance of the city center and key attractions, offering a balance of accessibility and tranquility. Despite mentions of some less charming aspects of the surrounding area, its proximity to public transport and significant sites like the Jewish cemetery adds to its appeal for guests.
Breakfast at the niu Mood is mostly well-received, praised for its extensive and varied buffet featuring regional products and vegan options. The modern, clean dining area and helpful staff also contribute positively, even if some guests feel that certain aspects, like food replenishment and space, could improve.
The dining experience, particularly at the bar, garners positive feedback. Guests enjoy the bar's welcoming atmosphere, good service and selection of wines and beers, though occasional service issues and menu consistency were noted. The availability of fast food options like pizza and in-room microwaves adds convenience.
Rooms at the niu Mood are frequently highlighted for their modernity, cleanliness and comfort. Spacious bathrooms with walk-in showers, contemporary decor and tech-savvy features contribute to an enjoyable stay, though some guests mention issues like small room sizes and occasional cleanliness lapses. The overall sentiment is that the rooms offer good value for money.
Cleanliness is a major strength with most guests finding the hotel to be exceptionally clean and well-maintained. High standards are consistently applied, contributing to a pleasant and modern environment despite a few isolated incidents.
Staff at the niu Mood are generally seen as a significant asset, often described as friendly, helpful and professional. While there are occasional comments about overwhelmed breakfast service or slower reception service, the overall impression is one of a dedicated and welcoming team.
Wi-Fi service is mostly praised for its speed and reliability with many guests appreciating the free and good reception. However, a few inconsistencies in connectivity were noted.
Parking receives mixed feedback. While secure underground parking is available, it is often considered expensive and free parking spots can be hard to find. The overall parking experience is viewed as secure but could benefit from clearer instructions and more availability.
Family-friendly amenities, such as spacious rooms and engaging lobby activities, make the niu Mood an appealing choice for families. However, additional amenities for very young children could enhance the experience further.
Lastly, the hotel is noted for its highly comfortable beds, contributing to the overall positive guest experience.
Overall, the niu Mood stands out for its convenient location, modern amenities, cleanliness and customer service, making it a solid choice for travelers, families and business visitors alike.
Dog Friendly Hotel
This hotel is popular among guests booking pet-friendly hotels in Mainz. Holiday Inn - The Niu Mood Mainz by IHG allows dogs of any size for an additional fee of €25 per pet, per night. Sorry, no cats.
3-Star Hotel
Holiday Inn - the niu, Mood Mainz offers stylish accommodations with modern amenities. It is popular among guests and provides a comfortable and convenient stay. The hotel is well-regarded for its unique atmosphere.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Guest Reviews
The niu Mood is favorably situated near Mainz's central train station, making it highly accessible for travelers arriving by train. The hotel's proximity to public transport and key city landmarks ensures that guests can explore Mainz conveniently. Many reviews highlight the ease of walking to the city center and the old town, which are about 15-20 minutes away on foot. The city center, including attractions like the cathedral and Christmas market, is within walking distance, providing a practical base for sightseeing.
Despite its slightly peripheral location, the hotel ensures a quiet stay, allowing guests to enjoy a peaceful environment near bustling areas. The surroundings include an interesting mix of modern and historically significant sites such as the Jewish cemetery, a UNESCO World Heritage site. The hotel is also close to event venues like Halle 45 and Alte Lokhalle, enhancing its appeal for event-goers.
However, some reviews mention the less charming aspects of the location, such as having to navigate through a less pleasant underpass and dark areas when walking from the city center or train station. A few guests note that the area can be a bit industrial and somewhat remote, especially after dark.
Overall, the niu Mood’s strategic location near Mainz Hauptbahnhof and its walking distance from the city center makes it a convenient choice for travelers looking to explore the city while enjoying modern amenities and a relatively tranquil setting.
Breakfast at the niu Mood receives mixed reviews from guests with a significant emphasis on its positive attributes. Many visitors praise the breakfast for being rich, extensive and varied. The buffet includes a wide range of regional products, fresh items like crispy rolls, various types of milk, cheese, cold cuts and fresh fruit salad. The availability of vegan options such as porridge, alongside a selection of sausages, yogurt, pancakes and WMF coffee machine diversity, stands out to many guests.
A generous and spacious breakfast area, often kept well-stocked and clean, complements the morning dining experience. Guests highlight the friendly and helpful staff and the modern, well-maintained facilities. Special mentions go to the high-quality tea choices and coffee with multiple machines to avoid queues.
However, some reviews point out areas needing improvement. Issues include occasional slow replenishment of food items, limited fresh fruit and vegan options and instances of cold or artificial-tasting scrambled eggs. A few guests mention that breakfast can feel overpriced relative to its variety. There are also remarks about the breakfast area being narrow or crowded and service being sometimes disorganized.
In summary, while there are elements at breakfast that some guests find could be enhanced, the majority of the feedback highlights a well-furnished, varied and abundant breakfast experience at the niu Mood, making it a generally pleasant start to the day.
At 'the niu Mood', guests have mixed but generally positive things to say about their dining experience with a particular focus on the hotel bar. The bar itself is described as appealing and a great addition to the hotel, providing a casual atmosphere with good service and a nice selection of wines, notably from Lisa Bunn in Rheinhessen. Patrons enjoy the freshly tapped beer and delicious cocktails, although these are sometimes not successful.
A standout offering at the hotel is its fast food options like pizza and tarte flambée. Despite some mentions of frozen pizza being paid for as if it were regular pizza, the quality is generally considered good. Additionally, the availability of a microwave and small kitchen in the rooms adds convenience for guests.
Staff competence at the bar is generally praised, although there are notes about the service being overwhelmed at times and the bar not being adequately staffed, particularly late at night. Some reviewers highlight the lack of a drinks menu on the tables and insufficient glasses available. However, guests appreciate the continuous availability of the bar and the option to have a small snack in the evening, along with the occasional drinks voucher when opting out of room service.
Overall, while there are areas for improvement, particularly in staffing and menu consistency, the dining experience, especially at the bar, receives positive feedback, making it a pleasant feature of the stay at 'the niu Mood'.
'The niu Mood' offers modern, well-maintained accommodations that consistently receive high marks for cleanliness and comfort. Many guests highlight the spacious, bright and functional rooms, which feature contemporary furnishings and thoughtful amenities like air conditioning, large beds and soundproofing. The bathrooms are notably spacious, often with walk-in showers that add to the overall comfort.
The hotel's aesthetics, marked by a colorful and cheerful decor, contribute to a positive guest experience, blending modernity with cozy elements. Travelers appreciate the practical layouts and sufficient storage options in most rooms, though some mention smaller room sizes and limited workspace as potential downsides. Nevertheless, the hotel's near-new facilities and innovative design often surpasses expectations, earning praise for both charm and functionality.
Despite some rooms being reported as too small for extended stays and a few complaints about cleanliness lapses and occasional bad odors, the overall guest sentiment leans positive. The comfort of the beds, quality of room furnishings and the quiet environment especially in rooms facing the courtyard, enhance the stay. Additionally, tech-savvy features like Bluetooth speakers and USB ports in rooms are well-received.
The hotel's location is also a highlight, being relatively close to the railway station and suitable for exploring the city. However, it is somewhat remote without a car. While storage and a place to work are mentioned as areas needing improvement, guests generally find the accommodations to reflect good value for money, making it an appealing choice for both short stays and city exploration.
Located in a charming part of town, the niu Mood has received notable praise for its sleeping arrangements, consistently highlighted in guest reviews. Visitors frequently commend the hotel for its highly comfortable beds, which strike the right balance of firmness and coziness. Descriptions such as "very cozy beds," "super comfortable beds," and "excellent beds" are common themes among the feedback. The quality mattresses and spacious, comfortable bedding contribute significantly to a restful stay.
Furthermore, the beds are often described as large and inviting, ensuring a good night's sleep. Several guests appreciated the clean, comfortable rooms that added to the overall pleasant experience. Despite a few mentions of small duvets and flat pillows, the general consensus is overwhelmingly positive regarding the comfort of the beds.
However, some guests pointed out that the double beds comprise two single beds pushed together, which might not be ideal for everyone as they tend to slide apart. Additionally, a minority noted that the beds could be a bit narrow or felt warm.
Overall, the niu Mood excels in providing comfort with their high-quality beds, making it a favored choice for travelers seeking a restful retreat.
The guest reviews for 'the niu Mood' overwhelmingly highlight the exceptional cleanliness and modernity of the hotel. Visitors frequently mention the rooms as being clean, tidy and well-maintained with modern equipment and facilities. The hotel's cleanliness is consistently described as above average with many guests appreciating the spotless rooms and the care taken to ensure all spaces are clean and comfortable.
The bathrooms, although clean and stylish, received occasional criticism due to minor issues like dust and hairs. Despite these few discrepancies, the general sentiment leans heavily towards a satisfactory to exceptional cleanliness standard throughout the property. The hotel's modern design and decor also add to the appeal, providing a fresh and inviting ambiance for its guests.
Frequent commendations were given for the hotel's efficient management, which includes well-maintained facilities and adherence to high standards of cleanliness, particularly highlighted amid the pandemic. Although some isolated incidents of rooms not being cleaned properly were noted, they appear to be exceptions rather than the norm.
Overall, 'the niu Mood' delivers a modern, clean and comfortable experience, making it a highly recommended option for travelers who prioritize cleanliness in their accommodations.
The reviews for 'the niu Mood' highlight a generally positive experience with the hotel's staff. The staff is frequently described as friendly, helpful and competent, contributing significantly to a welcoming atmosphere. Receptionists are often praised for their warmth and professionalism, ensuring smooth check-ins and addressing queries effectively. A standout mention goes to the bartender, noted for exceptional service and some staff members, particularly named, were highlighted for their attentiveness and friendliness.
However, there are occasional notes of dissatisfaction, especially regarding the breakfast service, where staff seemed overwhelmed and not as friendly as expected. A few reviews also cited instances of slow or unfriendly reception service. Despite these occasional issues, the overall sentiment remains positive with numerous guests emphasizing the friendliness and helpfulness of the staff as key highlights of their stay.
In summary, 'the niu Mood' benefits greatly from its team with many reviews reflecting a high level of satisfaction due to the staff's dedication and friendly demeanor, although consistency in service could be improved in some areas.
Guests at the niu Mood generally find the Wi-Fi to be a positive feature of their stay. Numerous reviews highlight the internet service as being fast, reliable and offering excellent reception. Several guests appreciated the complementary nature of the Wi-Fi and described it as great, very good and even the best in Europe. The ability to connect smartphones to the TV, including options like Chromecast, was an added bonus for many visitors.
However, not all experiences were consistent. Some guests reported slow speeds and instability with a few mentioning that the internet didn't work at all during their stay. Despite this, the overall sentiment leans towards a satisfactory Wi-Fi experience, punctuated by free and good reception for the majority of users.
In conclusion, while there are occasional hiccups with connectivity, the Wi-Fi at the niu Mood is generally well-received and appreciated as a valuable amenity.
The overall impression of parking at the hotel 'the niu Mood' reflects a mixed experience for guests. While there are multiple positive comments about the availability of free parking in front of the hotel and nearby streets, these spots are often subject to limited availability. Many guests appreciated the secure, well-lit underground garage, though the consistent feedback highlighted the high cost of this option, typically €15 per day, as quite steep for hotel guests.
Guests found ample parking spaces under the hotel and noted good parking facilities, which were easily accessible and convenient, contributing positively to their experience. However, the limited number of hotel parking spaces and the difficulty finding free public parking nearby proved challenging, especially during peak times or late arrivals.
Some appreciated the central location's parking options and the convenience of having the car close, whether in the underground garage or street parking, while others noted problems with tight spaces and a lack of clear signage. Despite the availability of some free parking nearby, the overall contention was that on-site parking is relatively expensive and could have better availability and clear instructions.
In summary, parking at 'the niu Mood' offers a blend of secure and free options but suffers from limited availability, high costs and occasional access issues, making it an essential consideration for potential guests.
The niu Mood presents itself as a family-friendly hotel with a variety of amenities tailored for both young and old. Guests frequently highlight the spacious and functional rooms, which are well-suited for families with children. The comfort extends to large bathrooms and clean, cozy spaces that contribute to a pleasant stay.
A unique feature that stands out is the selfie camera in the lobby, offering a fun activity for kids as soon as they arrive. The lobby itself doubles as an activity hub with various games available, including a foosball table that is particularly popular among young guests. The space also provides simple snacks and drinks options, making it a convenient spot to relax, especially in the evenings.
Breakfast at the niu Mood is a highlight with a rich buffet offering kid-friendly options in a large breakfast room. Both parents and children can appreciate the delicious assortment available. Additionally, the staff is noted for being friendly and responsive, fulfilling requests for toddler beds and baby cots efficiently, ensuring that families feel accommodated.
However, some guests have pointed out the absence of specific amenities such as bottle warmers and sterilizers, which could be a drawback for families with very young children. Despite this, the general consensus is that the niu Mood offers a clean, comfortable and welcoming environment for a family vacation, making it a suitable choice for those traveling with kids.
The niu Mood Hotel has garnered positive feedback for its welcoming and dog-friendly environment. Guests have appreciated the pet-friendly stance of the hotel, finding it awesome to stay with a dog as there were no significant problems encountered during their stay. The staff is frequently highlighted as being friendly and helpful, ensuring a pleasant experience for pet owners.
However, some reviews pointed out a lack of specific dog-related amenities or services, which could be a downside for those seeking additional perks for their furry friends. Although the hotel allows pets at a fee of €15.00 per day, some guests felt this charge was somewhat high and might reduce the overall value of services provided.
On the sustainability front, the hotel is commended for its commitment to eco-friendly practices, which aligns with the contemporary trend of conscious travel. The premises are noted to be very clean, adding to the comfort of both human and canine guests.
In terms of food options, the hotel does provide some offerings for pet owners, although the variety may be somewhat limited. Overall, staying with a dog at the niu Mood is manageable and generally pleasant, thanks to the warm environment and supportive staff.
Location Show Map
Location
Despite its slightly peripheral location, the hotel ensures a quiet stay, allowing guests to enjoy a peaceful environment near bustling areas. The surroundings include an interesting mix of modern and historically significant sites such as the Jewish cemetery, a UNESCO World Heritage site. The hotel is also close to event venues like Halle 45 and Alte Lokhalle, enhancing its appeal for event-goers.
However, some reviews mention the less charming aspects of the location, such as having to navigate through a less pleasant underpass and dark areas when walking from the city center or train station. A few guests note that the area can be a bit industrial and somewhat remote, especially after dark.
Overall, the niu Mood’s strategic location near Mainz Hauptbahnhof and its walking distance from the city center makes it a convenient choice for travelers looking to explore the city while enjoying modern amenities and a relatively tranquil setting.
Breakfast
A generous and spacious breakfast area, often kept well-stocked and clean, complements the morning dining experience. Guests highlight the friendly and helpful staff and the modern, well-maintained facilities. Special mentions go to the high-quality tea choices and coffee with multiple machines to avoid queues.
However, some reviews point out areas needing improvement. Issues include occasional slow replenishment of food items, limited fresh fruit and vegan options and instances of cold or artificial-tasting scrambled eggs. A few guests mention that breakfast can feel overpriced relative to its variety. There are also remarks about the breakfast area being narrow or crowded and service being sometimes disorganized.
In summary, while there are elements at breakfast that some guests find could be enhanced, the majority of the feedback highlights a well-furnished, varied and abundant breakfast experience at the niu Mood, making it a generally pleasant start to the day.
Dinner
A standout offering at the hotel is its fast food options like pizza and tarte flambée. Despite some mentions of frozen pizza being paid for as if it were regular pizza, the quality is generally considered good. Additionally, the availability of a microwave and small kitchen in the rooms adds convenience for guests.
Staff competence at the bar is generally praised, although there are notes about the service being overwhelmed at times and the bar not being adequately staffed, particularly late at night. Some reviewers highlight the lack of a drinks menu on the tables and insufficient glasses available. However, guests appreciate the continuous availability of the bar and the option to have a small snack in the evening, along with the occasional drinks voucher when opting out of room service.
Overall, while there are areas for improvement, particularly in staffing and menu consistency, the dining experience, especially at the bar, receives positive feedback, making it a pleasant feature of the stay at 'the niu Mood'.
Rooms
The hotel's aesthetics, marked by a colorful and cheerful decor, contribute to a positive guest experience, blending modernity with cozy elements. Travelers appreciate the practical layouts and sufficient storage options in most rooms, though some mention smaller room sizes and limited workspace as potential downsides. Nevertheless, the hotel's near-new facilities and innovative design often surpasses expectations, earning praise for both charm and functionality.
Despite some rooms being reported as too small for extended stays and a few complaints about cleanliness lapses and occasional bad odors, the overall guest sentiment leans positive. The comfort of the beds, quality of room furnishings and the quiet environment especially in rooms facing the courtyard, enhance the stay. Additionally, tech-savvy features like Bluetooth speakers and USB ports in rooms are well-received.
The hotel's location is also a highlight, being relatively close to the railway station and suitable for exploring the city. However, it is somewhat remote without a car. While storage and a place to work are mentioned as areas needing improvement, guests generally find the accommodations to reflect good value for money, making it an appealing choice for both short stays and city exploration.
Beds
Furthermore, the beds are often described as large and inviting, ensuring a good night's sleep. Several guests appreciated the clean, comfortable rooms that added to the overall pleasant experience. Despite a few mentions of small duvets and flat pillows, the general consensus is overwhelmingly positive regarding the comfort of the beds.
However, some guests pointed out that the double beds comprise two single beds pushed together, which might not be ideal for everyone as they tend to slide apart. Additionally, a minority noted that the beds could be a bit narrow or felt warm.
Overall, the niu Mood excels in providing comfort with their high-quality beds, making it a favored choice for travelers seeking a restful retreat.
Cleanliness
The bathrooms, although clean and stylish, received occasional criticism due to minor issues like dust and hairs. Despite these few discrepancies, the general sentiment leans heavily towards a satisfactory to exceptional cleanliness standard throughout the property. The hotel's modern design and decor also add to the appeal, providing a fresh and inviting ambiance for its guests.
Frequent commendations were given for the hotel's efficient management, which includes well-maintained facilities and adherence to high standards of cleanliness, particularly highlighted amid the pandemic. Although some isolated incidents of rooms not being cleaned properly were noted, they appear to be exceptions rather than the norm.
Overall, 'the niu Mood' delivers a modern, clean and comfortable experience, making it a highly recommended option for travelers who prioritize cleanliness in their accommodations.
Staff
However, there are occasional notes of dissatisfaction, especially regarding the breakfast service, where staff seemed overwhelmed and not as friendly as expected. A few reviews also cited instances of slow or unfriendly reception service. Despite these occasional issues, the overall sentiment remains positive with numerous guests emphasizing the friendliness and helpfulness of the staff as key highlights of their stay.
In summary, 'the niu Mood' benefits greatly from its team with many reviews reflecting a high level of satisfaction due to the staff's dedication and friendly demeanor, although consistency in service could be improved in some areas.
Wi-Fi
However, not all experiences were consistent. Some guests reported slow speeds and instability with a few mentioning that the internet didn't work at all during their stay. Despite this, the overall sentiment leans towards a satisfactory Wi-Fi experience, punctuated by free and good reception for the majority of users.
In conclusion, while there are occasional hiccups with connectivity, the Wi-Fi at the niu Mood is generally well-received and appreciated as a valuable amenity.
Parking
Guests found ample parking spaces under the hotel and noted good parking facilities, which were easily accessible and convenient, contributing positively to their experience. However, the limited number of hotel parking spaces and the difficulty finding free public parking nearby proved challenging, especially during peak times or late arrivals.
Some appreciated the central location's parking options and the convenience of having the car close, whether in the underground garage or street parking, while others noted problems with tight spaces and a lack of clear signage. Despite the availability of some free parking nearby, the overall contention was that on-site parking is relatively expensive and could have better availability and clear instructions.
In summary, parking at 'the niu Mood' offers a blend of secure and free options but suffers from limited availability, high costs and occasional access issues, making it an essential consideration for potential guests.
Family
A unique feature that stands out is the selfie camera in the lobby, offering a fun activity for kids as soon as they arrive. The lobby itself doubles as an activity hub with various games available, including a foosball table that is particularly popular among young guests. The space also provides simple snacks and drinks options, making it a convenient spot to relax, especially in the evenings.
Breakfast at the niu Mood is a highlight with a rich buffet offering kid-friendly options in a large breakfast room. Both parents and children can appreciate the delicious assortment available. Additionally, the staff is noted for being friendly and responsive, fulfilling requests for toddler beds and baby cots efficiently, ensuring that families feel accommodated.
However, some guests have pointed out the absence of specific amenities such as bottle warmers and sterilizers, which could be a drawback for families with very young children. Despite this, the general consensus is that the niu Mood offers a clean, comfortable and welcoming environment for a family vacation, making it a suitable choice for those traveling with kids.
Dog Friendly
However, some reviews pointed out a lack of specific dog-related amenities or services, which could be a downside for those seeking additional perks for their furry friends. Although the hotel allows pets at a fee of €15.00 per day, some guests felt this charge was somewhat high and might reduce the overall value of services provided.
On the sustainability front, the hotel is commended for its commitment to eco-friendly practices, which aligns with the contemporary trend of conscious travel. The premises are noted to be very clean, adding to the comfort of both human and canine guests.
In terms of food options, the hotel does provide some offerings for pet owners, although the variety may be somewhat limited. Overall, staying with a dog at the niu Mood is manageable and generally pleasant, thanks to the warm environment and supportive staff.
No, Holiday Inn - the niu, Mood Mainz by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - the niu, Mood Mainz by IHG.
Yes, Holiday Inn - the niu, Mood Mainz by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - the niu, Mood Mainz by IHG.
No, Holiday Inn - the niu, Mood Mainz by IHG doesn't have a gym.
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