Mainzer Hof

Mainz 50.00894000, 8.26840700 , Kaiserstrasse 98 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Mainzer Hof emerges as a well-regarded choice for visitors to Mainz, primarily thanks to its exceptional location, excellent breakfast offerings and clean, spacious rooms.

Positioned directly on the scenic banks of the Rhine River, the hotel provides stunning panoramic views and convenient access to Mainz's old town, city center and various historical sites. Guests appreciate the ease of exploring the city with good connections to public transportation and major roads, despite some noise from nearby main roads. The hotel caters well to both leisure and business travelers, offering amenities like a nearby parking garage and bicycle storage, which contribute to its appeal.

The breakfast experience at Mainzer Hof is highly praised for its quality and variety. Served in a sixth-floor dining room with breathtaking views of the Rhine and the city, the extensive buffet includes a wide selection of hot and cold dishes. The friendly staff and pleasant atmosphere further enhance the dining experience, making breakfast a memorable highlight of many guests' stays.

While the hotel does not offer on-site dinner options, guests can enjoy complimentary coffee and tea in the lobby or delivered to their rooms. The Italian restaurant Trattoria "Am Kaisertor" across the street receives special mention for its excellent food, providing a delightful alternative for dinner. Additionally, the hotel’s lounge area offers a welcoming environment for enjoying a hot drink.

The rooms at Mainzer Hof are generally well-received for their spaciousness, cleanliness and modern amenities. Many are newly renovated with large, quiet rooms that provide comfortable stays even in the city's heart. Rooms with views of the Rhine and balconies are particularly favored. Some areas for improvement include the lack of air conditioning and minimalistic furnishings, as well as occasional noise from nearby streets.

Cleanliness is a strong point with many guests noting very clean and modern accommodations. While a few mentioned minor cleaning inconsistencies, the overall sentiment is positive with the hotel maintaining a high standard of hygiene throughout.

Staff at Mainzer Hof earn consistent praise for their friendliness and helpfulness. Guests highlight the attentive, professional and multilingual reception staff with many specific mentions of individual team members providing exceptional service. The housekeeping team also contributes to the hotel's welcoming atmosphere, ensuring a comfortable stay.

However, a common issue noted is the poor quality of the hotel's WiFi. Guests report weak, slow or nonexistent internet connections in rooms, especially on higher floors, although the lobby and some public areas offer better connectivity.

The beds receive mixed feedback with many guests finding them comfortable and conducive to excellent sleep. However, some guests faced issues with pillows, bed firmness and worn-out mattresses.

As a three-star hotel, Mainzer Hof offers good value for money with clean, practical furnishings and friendly staff. Some comfort-related issues such as the absence of air conditioning and ventilation in bathrooms were noted. Breakfast at the Panorama Restaurant, while providing a wonderful view, received mixed reviews regarding selection and cost.

Overall, Mainzer Hof stands out as a pleasant and affordable option, particularly appealing for travelers seeking a classic mid-range hotel experience with an excellent location and friendly service.
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Hotel for Adults Only
The hotel provides a tranquil atmosphere for adults. Its location and features suggest a focus on relaxation and exclusivity.

3-Star Hotel
The Mainzer Hof is a 3-star hotel with a good rating from a large number of guests. It is centrally located and offers comfortable rooms at a reasonable price, making it a popular choice for value-conscious travelers.

Hotel with EV Charging Stations

Room Types
Single Room Simply furnished room with satellite TV, and private bathroom with a bathtub or shower.

Double Room Simply furnished room with satellite TV, and private bathroom with a bathtub or shower.

Guest Reviews
7.8
Good
Location
The Mainzer Hof hotel boasts an exceptional location praised by guests for its scenic views and proximity to key attractions. Positioned directly on the banks of the Rhine River, the hotel offers beautiful panoramic views that add to the overall charm of the stay. Guests appreciate the convenience of being within walking distance to Mainz's old town, the city center and various historical sites such as the castle and electoral palace. The proximity to the Rhine promenade offers opportunities for pleasant strolls and enjoying the waterfront ambiance.

The hotel's central location is also highlighted for its accessibility with easy connections to public transportation and major roads, making it convenient for exploring the city and attending local events. Some reviews note the presence of main roads nearby, which might result in some noise, but this is generally outweighed by the benefits of its prime positioning.

The Mainzer Hof is lauded for being well-equipped to cater to both leisure and business travelers with amenities such as a nearby parking garage, bicycle basement and direct walking paths to the city's main attractions. Overall, its central yet picturesque location makes it an ideal choice for visitors looking to experience the best of what Mainz has to offer.

Breakfast
The breakfast experience at Mainzer Hof consistently receives high praise from guests, drawing attention to both the quality and variety of the offerings as well as the breathtaking views from its sixth-floor breakfast room. Diners appreciate the extensive and delicious buffet, which includes a wide selection of hot and cold dishes, juices and hot beverages. The panoramic views of the Rhine River and the city of Mainz greatly enhance the dining experience, making breakfast a highlight of many stays. The room is often described as stunning with large windows that afford a magnificent outlook, making it a top reason for enjoying a morning meal at the hotel. Despite some mentions of the breakfast being limited or expensive, the consensus is overwhelmingly positive with many guests noting the rich, fresh and well-organized buffet that caters to diverse tastes. The friendly staff and pleasant atmosphere further elevate the breakfast service, leaving visitors with a memorable start to their day.

Dinner
Guests of the Mainzer Hof have shared mixed feedback about dining options at the hotel. While dinner is not available on-site and there is no minibar or in-room coffee-making facilities, guests can enjoy free coffee and tea both in the lobby and delivered to their rooms. The hotel's vending machine in the lobby is cited as an alternative for drinks, though it has been mentioned that it can be unreliable.

Despite these limitations, visitors have had a positive dining experience just across the street. The Italian restaurant, Trattoria "Am Kaisertor," is frequently highlighted for its excellent food and proximity to the hotel. This upmarket Italian spot offers a delightful dinner option for those staying at the Mainzer Hof. Additionally, another restaurant called the "Delicious Italian restaurant" is also recommended for guests.

For those looking to enjoy a hot drink, the lounge area provides a welcoming environment with free coffee available until late in the night. Overall, while the Mainzer Hof lacks its own dining facilities, it compensates with complimentary hot beverages and nearby dining establishments that guests highly recommend.

Rooms
The rooms at Mainzer Hof have generally garnered positive feedback from guests with many praising their spaciousness and cleanliness. Numerous reviews highlight that the rooms are newly renovated, offering modern amenities and fresh decor. Guests appreciated the large, quiet rooms with good insulation, making for a comfortable stay even in the heart of the city.

The bathrooms, often described as modern and generously sized, add to the overall comfort. Rooms with views of the Rhine were especially beloved, often noted for their beautiful scenery and the addition of balconies in some cases.

However, some guests mentioned areas for improvement, such as the lack of air conditioning and room furnishings that appeared quite minimalistic or spartan with few decorative elements which made the rooms feel somewhat sterile. Additionally, there were occasional complaints about the noise, particularly from rooms located near busy streets or intersections.

In summary, Mainzer Hof offers spacious, clean and well-renovated rooms with modern amenities and beautiful views of the Rhine, though some improvements could be made in terms of air conditioning and soundproofing.

Beds
Guests' reviews about the beds at Mainzer Hof reveal a mixed yet predominantly positive sentiment. Many reviewers frequently emphasized the comfort of the beds, describing them as very comfortable, cozy and conducive to excellent sleep. The hotel beds were often praised for their quality mattresses and large size with some guests noting that they had a lovely sleep and slept well.

However, the reviews also mentioned several issues. Pillows were a common point of contention, described as too thick, too big or uncomfortable by various guests. Some beds were noted to be too soft or too hard and instances of beds splitting apart easily were highlighted. A few reviews indicated that the beds were narrow, especially when single beds were used instead of an expected double bed. Some guests also experienced problems with worn-out mattresses and bed bugs in specific rooms.

Despite these issues, the overall impression points to a largely positive experience, especially regarding the comfort and appropriateness for a restful sleep. The bedding was generally clean and neat and many guests were satisfied with the sleeping conditions provided by the hotel.

Cleanliness
The guest reviews of Mainzer Hof highlight a generally high standard of cleanliness throughout the hotel. Many guests noted that the rooms were very clean, modern and newly renovated. The bathrooms were described as spacious and sanitary with some mentioning the meticulous cleaning of both rooms and bathrooms. The hotel's hygiene concept has been praised, contributing to a comfortable and pleasant stay for many.

However, a few guests pointed out areas for improvement, such as occasional dust particles, cobwebs and cleaning inconsistencies. Despite this, the overall sentiment is positive with cleanliness being frequently described as tip-top, excellent and meeting high standards. The hotel seems to maintain a well-kept environment with clean, well-maintained rooms and facilities being a significant plus for travelers.

In summary, Mainzer Hof is recognized for its clean and modern accommodations, offering a hygienic and welcoming stay, although there is room for minor improvements in some areas.

Staff
The staff at Mainzer Hof consistently receives high praise for their friendliness and helpfulness. Guests frequently commend the reception staff, noting that they are attentive and available around the clock. The personnel are described as very accommodating, professional and fluent in multiple languages, which enhances the overall guest experience.

Many reviewers specifically mention individual team members for their exceptional service, such as the friendly bartenders, receptionists and breakfast service staff. The morning staff is particularly highlighted for their cheerful demeanor. Despite a few mentions of less positive interactions, such as occasional indifference and being overwhelmed, the overwhelming sentiment is one of satisfaction with the courteous and diligent service provided.

Additionally, guests appreciate the staff's efforts in resolving issues and their overall competence. The housekeeping team is noted for being warm and polite, contributing to the hotel's welcoming atmosphere. The combination of a central location and a highly regarded staff ensures that visitors feel comfortable and well cared for during their stay at Mainzer Hof.

Wi-Fi
The reviews for 'Mainzer Hof' indicate significant issues with the hotel's WiFi service. Many guests found the WiFi quality in the rooms to be outdated, weak or entirely nonexistent. Several reviews mentioned that internet connections were very poor, often described as bad, weak or slow with some guests unable to use streaming services or access the internet at all. While the lobby and some public areas provided a relatively better connection, this was not consistent throughout the hotel, especially on higher floors like the third floor. Despite some guests noting a good reception in certain spots and the presence of free WiFi, the overall sentiment reflects dissatisfaction with the stability, speed and reliability of the hotel’s WiFi service. Complex setup issues and lack of protective measures for the guest WiFi were additional concerns, making the internet experience far from seamless for many visitors.

3 Star
Mainzer Hof offers an appealing option for those in search of a classic mid-range hotel experience. Guests frequently highlight its excellent value for money, clean and practical furnishings and notably friendly and proficient staff. While the hotel is positioned as a three-star establishment, many felt it more than meets this rating, describing their stays as great, pleasant and unexpectedly good. Check-in and check-out processes are smooth, contributing to an overall satisfying experience.

Room quality is well-regarded with mentions of large, bright and clean spaces, along with practical and modern refurbishments. However, some comfort-related issues are noticeable, such as the absence of air conditioning and safes in rooms and a lack of ventilation in the bathrooms.

Breakfast at the hotel's Panorama Restaurant on the 6th floor is a mixed experience. While the view is wonderful and some guests enjoyed the meal, others felt the breakfast buffet was too simple, limited in selection and not replenished before the end of service. Additionally, the breakfast room itself could use some updating. The cost of the breakfast, set at €15 per person, is perceived by some as expensive for a three-star hotel, though others find the overall price-performance ratio to be reasonable and even optimal.

The hotel's location near the waterfront promenade adds to its charm, making it an ideal choice for short stays of 3-4 days. Mainzer Hof stands out as good value for money, especially for travelers on a tight budget, making it a well-regarded option for those seeking a pleasant and affordable stay in the area.


No, Mainzer Hof doesn't have any pool.

No, a spa isn't available at Mainzer Hof.

No, Mainzer Hof doesn't allow dogs.

No, parking facilities aren't available at Mainzer Hof.

No, Mainzer Hof doesn't have a gym.

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