Hotel Marbella Resort
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Summary of reviewsHotel Marbella Resort offers a serene family-friendly retreat set amidst stunning natural surroundings. The resort's proximity to beautiful beaches and tranquil setting is a highlight with guests appreciating the picturesque forest and beach views and the peaceful, well-maintained atmosphere. The staff's attentiveness and welcoming demeanor enhance the overall experience, especially appreciated by families who enjoy the safe and relaxing environment.
The rooms are praised for their spaciousness, comfort and cleanliness, making for a restful stay. The family suites and apartments stand out due to their ample space and cozy ambiance. Positive feedback emphasizes the comfortable beds and the quiet, serene location contributing to a pleasant stay. However, some minor maintenance and cleanliness issues have been noted.
Breakfast at the resort receives mixed feedback. Many enjoy the exquisite, varied and abundant options, highlighting lactose-free milk and good service. Nevertheless, there are concerns about limited variety, slow service and occasional cleanliness issues. Dinner experiences also vary with praises for delicious food at reasonable prices but criticisms for the limited menu, occasional unavailability of items and fluctuating quality.
The hotel staff is generally perceived as friendly and helpful, especially by families. However, some instances of unprofessional behavior at reception and the restaurant have been noted. Despite these issues, staff dedication, particularly toward children's activities, is well-regarded.
Cleanliness is another area with mixed reviews. While many guests find the resort clean and well-maintained, others highlight significant issues with room and facility upkeep, dirty pool areas and noisy cleaning staff. The pool facilities, both outdoor and heated, are appreciated for their scenic surroundings but criticized for cleanliness, lack of adequate temperature control and limited operational hours.
Family activities and the Kids' Club receive high praise for their engagement and the staff’s attention to children. Despite some logistical inconveniences and room assignment issues, families find the resort ideal for a relaxing vacation. Additionally, the resort’s internet connectivity holds room for improvement with many guests finding the Wi-Fi signal weak and unreliable.
Overall, Hotel Marbella Resort provides a comfortable and inviting family getaway with commendable natural surroundings, spacious accommodations and attentive staff. However, improvements in breakfast variety, dinner quality, maintenance, cleanliness, pool facilities and Wi-Fi service would enhance the guest experience further.
Categories
The rooms are praised for their spaciousness, comfort and cleanliness, making for a restful stay. The family suites and apartments stand out due to their ample space and cozy ambiance. Positive feedback emphasizes the comfortable beds and the quiet, serene location contributing to a pleasant stay. However, some minor maintenance and cleanliness issues have been noted.
Breakfast at the resort receives mixed feedback. Many enjoy the exquisite, varied and abundant options, highlighting lactose-free milk and good service. Nevertheless, there are concerns about limited variety, slow service and occasional cleanliness issues. Dinner experiences also vary with praises for delicious food at reasonable prices but criticisms for the limited menu, occasional unavailability of items and fluctuating quality.
The hotel staff is generally perceived as friendly and helpful, especially by families. However, some instances of unprofessional behavior at reception and the restaurant have been noted. Despite these issues, staff dedication, particularly toward children's activities, is well-regarded.
Cleanliness is another area with mixed reviews. While many guests find the resort clean and well-maintained, others highlight significant issues with room and facility upkeep, dirty pool areas and noisy cleaning staff. The pool facilities, both outdoor and heated, are appreciated for their scenic surroundings but criticized for cleanliness, lack of adequate temperature control and limited operational hours.
Family activities and the Kids' Club receive high praise for their engagement and the staff’s attention to children. Despite some logistical inconveniences and room assignment issues, families find the resort ideal for a relaxing vacation. Additionally, the resort’s internet connectivity holds room for improvement with many guests finding the Wi-Fi signal weak and unreliable.
Overall, Hotel Marbella Resort provides a comfortable and inviting family getaway with commendable natural surroundings, spacious accommodations and attentive staff. However, improvements in breakfast variety, dinner quality, maintenance, cleanliness, pool facilities and Wi-Fi service would enhance the guest experience further.
Resort for Honeymoon
This resort in Maitencillo provides resort amenities and proximity to the ocean. It's a good option for couples seeking a relaxing stay with potential access to beach activities and resort facilities.
Family Friendly Resort
As a resort, it typically provides a range of amenities and activities suitable for families. Its location outside the city center may offer a quieter, more relaxed environment.
Resort with Swimming Pool
This resort features both indoor and outdoor swimming pools, alongside a diving pool, offering diverse options for swimming and relaxation. It is located near the beach.
Heated Pool Outdoor Pool
Resort with Parking
This resort provides free self-parking and accessible parking for guests. It also features multiple restaurants, pools and a spa, offering a comprehensive experience.
Resort with Outdoor Pool
Mentioned as a resort property featuring an outdoor pool, providing guests with an option for outdoor swimming and relaxation.
Resort with Heated Pool
This resort property is tagged with having a heated pool, offering a swimming option within the resort facilities.
Romantic Resort
Business Resort
Guest Reviews
Situated amidst stunning natural surroundings, Hotel Marbella Resort offers guests a serene escape, perfect for family vacations. The hotel's location is frequently praised for its proximity to beautiful beaches and its pleasant, tranquil setting. Many guests appreciate the picturesque views of forests and the ease of access to the beach by car. The ambiance is highly family-friendly, providing a safe and relaxing environment for all.
Despite the old facilities, the overall cleanliness and the comfort of the rooms contribute to a comfortable stay. The resort's remoteness ensures a peaceful atmosphere, away from crowded areas. Additionally, the helpful and attentive staff add to the positive experience.
However, it's important to note that the resort's location inside a closed condominium can be inconvenient, requiring about 20 minutes to enter and exit. Therefore, having a vehicle is essential. While the charm of the natural environment and the spacious, well-maintained setting are highly regarded, the accessibility challenges and aged infrastructure may affect the overall experience.
The reviews of the breakfast at Hotel Marbella Resort reflect a mix of positive and negative experiences. Guests often praised the breakfast for being exquisite, varied and abundant with some highlighting it as very good, rich and complete. Several reviews noted the presence of lactose-free milk and a good variety of options with the quality of food and the service receiving appreciation.
However, there were also consistent criticisms with many describing the breakfast as basic, limited and lacking in variety. Issues such as running out of items, slow service and the buffet setup being cumbersome were frequently mentioned. Some guests found the offerings to be sugary and lacking healthier choices, while others complained of cold and hard food and poor cleanliness.
Overall, while some guests found the breakfast experience to be very satisfying, others felt it fell short of expectations, indicating room for improvement in both quality and variety.
Reviews of the dinner experience at Hotel Marbella Resort showcase a mixed bag of impressions. On the positive side, guests have often praised the dinner as being fantastic with delicious food and spectacular drinks that make for a very pleasant dining experience. Some even noted that the food was good and reasonably priced and one visitor described an excellent overall experience with the restaurant's offerings.
However, several drawbacks were mentioned repeatedly. The variety of the menu is notably limited and there are consistent issues with the menu not matching what is advertised. Some guests found that basic items were often unavailable, which led to disappointing meals. The quality of the food fluctuates significantly with descriptions ranging from "good" to "mediocre" and "terrible." Additionally, the high prices do not seem to align with the quality of meals or their substantial nature, resulting in poor value for money. Service quality also left something to be desired with reports of average service and cold, tasteless dishes being served.
For those looking for more variety and reliability, it might be worth exploring dining options outside the hotel, where similar prices can fetch better food. Guests appreciate the overall ambiance but recommend considering external eateries to satisfy craving for wider menu choices and consistent quality.
The rooms at Hotel Marbella Resort have been widely praised for their spaciousness and comfort with guests frequently highlighting the ample room size and well-appointed furnishings. The beds in particular are noted for their comfort, making them ideal for a restorative rest. Guests appreciate the warmth of the rooms and the impressive cleanliness maintained by the housekeeping staff. The family suite and apartment accommodations stand out for their generous space and cozy ambiance.
The location of the hotel is another strong point, offering a quiet, serene environment that is enhanced by beautiful natural surroundings. Most rooms offer pleasant views of the gardens, adding to the tranquil atmosphere.
However, there are some areas of improvement. Some guests found the heating system noisy and a few mentioned issues with room maintenance, such as broken closet doors and windows that wouldn't latch. Additionally, the shower pressure in the bathroom was noted to be low by some visitors and there were occasional complaints about missing amenities like glasses in the rooms.
Despite these minor drawbacks, the general consensus is that Hotel Marbella Resort provides a comfortable and relaxing stay with spacious, warm rooms and an inviting environment ideal for vacationers.
Guests at the Hotel Marbella Resort predominantly speak highly of the beds, praising their comfort and quality. Descriptions frequently highlight extremely comfortable mattresses and excellent pillows, contributing to restful sleep. Several reviews emphasize that the beds are very soft and of excellent quality, noting how well they slept during their stay. Many guests appreciated the spacious rooms paired with comfortable beds, enhancing the overall tranquility due to the hotel's quiet, natural surroundings. However, not all feedback is glowing; a few mentioned issues such as mattresses being too soft or of poor quality and a specific instance where a requested king-sized bed resulted in two unsatisfactory mattresses. Despite these occasional issues, the consensus leans towards comfortable and inviting bedding that contributes positively to the guest experience.
The Hotel Marbella Resort has received mixed reviews regarding its cleanliness and maintenance. Positive remarks highlight that the facilities are generally comfortable and orderly with some guests noting the hotel is very clean and has excellent cleanliness in many areas. Guests have found the hotel to be clean and well-located with some mentioning everything else being great.
However, numerous reviews point out significant issues with cleanliness, especially in guest rooms and common areas. Guests reported finding rooms that were dirty with dust, worn or stained bedding and bathrooms that left much to be desired. There's a notable mention of dirty balconies and poorly maintained facilities coupled with a lack of overall maintenance. The cleaning staff was criticized for being noisy early in the mornings, disrupting guests' rest.
While the hotel does receive commendation for its friendly staff and good location, there is a clear need for improvement in maintaining cleanliness and conducting regular upkeep of the facilities to meet guests' expectations fully.
At Hotel Marbella Resort, guest feedback regarding the staff hints at a consistently welcoming and friendly atmosphere. Numerous reviews highlight the kindness and attentiveness of the team with particular praise for the dining staff, whom many found to be both considerate and impeccably service-oriented. Families especially appreciated the hotel staff's concern for their well-being, notably the employees who conducted activities with children.
While the overall disposition of the staff was generally perceived positively, there were notable criticisms as well. Some reviews mentioned unwelcoming receptionists and instances of unprofessional behavior, which detracted from the overall experience. Guests pointed out specific service shortcomings, such as poor reception service, inadequate handling of luggage and a lack of responsiveness to guests' needs. Additionally, there were comments about amateurish restaurant service and difficulty accessing certain amenities like the heated pool.
Despite these issues, the positive feedback about the staff's friendliness and good vibes was plentiful. The reviews consistently underscore an excellent, helpful and kind-hearted approach from many of the staff members, which left a memorable impression on the guests.
The Hotel Marbella Resort offers a mixed experience when it comes to internet connectivity with significant room for improvement. While many guests appreciate the hotel's facilities, the Wi-Fi service has been a point of contention for numerous visitors. Consistent mentions reveal that the Wi-Fi signal is weak and unreliable, often failing to connect or frequently disconnecting. Coverage seems to be lacking, especially in the rooms with some guests highlighting that it doesn't even reach certain family rooms downstairs. Others noted that the internet could only be accessed in the lobby for a limited duration, which detracts from the convenience expected in a modern resort. Overall, while the resort itself has many positive attributes, a significant upgrade to the Wi-Fi service would greatly enhance the overall guest experience.
The pool facilities at Hotel Marbella Resort receive mixed reviews from guests. The expansive outdoor pool is noted for its space and scenic surroundings, contributing to the property's overall beautiful facilities and gardens. However, many guests highlighted concerns about cleanliness with repeated mentions of dirty and murky pool water across both outdoor and heated pools. Numerous reviewers pointed out that the heated pool often fails to meet expectations, frequently described as cold or lukewarm and in some instances, was not operational at all. Additionally, the lack of adequate climate control and maintenance seems to be a recurring issue with some guests also noting the absence of convenient amenities such as nearby restrooms and background music. Despite these drawbacks, the quietness and family-friendly nature of the place add a positive touch to the overall stay experience.
Hotel Marbella Resort offers a family-friendly atmosphere that makes for a wonderful experience for the whole family. With a focus on children's entertainment, the resort provides a variety of activities that keep kids engaged and happy. The Kids' Club stands out as a popular feature, where cheerful and motivated staff members, often referred to as 'aunts' and 'uncles,' ensure that children are well entertained.
Families with small children find the hotel particularly suitable due to its spacious and comfortable family apartments. The resort provides a great location with beautiful natural surroundings, including parks and forests, which enhance the overall family weekend getaway vibe. Guests consistently praise the hotel's dedication to creating a tranquil and resting environment for all family members.
The hotel staff's attention to both children and family activities is frequently highlighted, offering peace of mind to parents. However, it's noted that some guests have experienced minor inconveniences, such as being assigned inconvenient rooms or feeling that children's activities could be better planned and improved. Despite minor drawbacks, the overall consensus remains positive with many families appreciating the attention to children's programs and the spacious, comfortable accommodations.
The reviews for the heated pool at Hotel Marbella Resort highlight several areas for improvement. Guests frequently mentioned that the pool's temperature was lower than expected with some describing it as very cold even though it was supposed to be heated. Additionally, the heated pool's operating hours were limited, closing at 7:00 PM, which seemed to further disappoint visitors. Maintenance issues were another common complaint with several guests noting the pool needed repairs and proper upkeep. Some guests reported that the pool was temporarily unavailable due to ongoing repairs or COVID-19 restrictions. Overall, while the hotel did have a pool, its condition and temperature did not meet the expectations of many guests.
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Location
Despite the old facilities, the overall cleanliness and the comfort of the rooms contribute to a comfortable stay. The resort's remoteness ensures a peaceful atmosphere, away from crowded areas. Additionally, the helpful and attentive staff add to the positive experience.
However, it's important to note that the resort's location inside a closed condominium can be inconvenient, requiring about 20 minutes to enter and exit. Therefore, having a vehicle is essential. While the charm of the natural environment and the spacious, well-maintained setting are highly regarded, the accessibility challenges and aged infrastructure may affect the overall experience.
Breakfast
However, there were also consistent criticisms with many describing the breakfast as basic, limited and lacking in variety. Issues such as running out of items, slow service and the buffet setup being cumbersome were frequently mentioned. Some guests found the offerings to be sugary and lacking healthier choices, while others complained of cold and hard food and poor cleanliness.
Overall, while some guests found the breakfast experience to be very satisfying, others felt it fell short of expectations, indicating room for improvement in both quality and variety.
Dinner
However, several drawbacks were mentioned repeatedly. The variety of the menu is notably limited and there are consistent issues with the menu not matching what is advertised. Some guests found that basic items were often unavailable, which led to disappointing meals. The quality of the food fluctuates significantly with descriptions ranging from "good" to "mediocre" and "terrible." Additionally, the high prices do not seem to align with the quality of meals or their substantial nature, resulting in poor value for money. Service quality also left something to be desired with reports of average service and cold, tasteless dishes being served.
For those looking for more variety and reliability, it might be worth exploring dining options outside the hotel, where similar prices can fetch better food. Guests appreciate the overall ambiance but recommend considering external eateries to satisfy craving for wider menu choices and consistent quality.
Rooms
The location of the hotel is another strong point, offering a quiet, serene environment that is enhanced by beautiful natural surroundings. Most rooms offer pleasant views of the gardens, adding to the tranquil atmosphere.
However, there are some areas of improvement. Some guests found the heating system noisy and a few mentioned issues with room maintenance, such as broken closet doors and windows that wouldn't latch. Additionally, the shower pressure in the bathroom was noted to be low by some visitors and there were occasional complaints about missing amenities like glasses in the rooms.
Despite these minor drawbacks, the general consensus is that Hotel Marbella Resort provides a comfortable and relaxing stay with spacious, warm rooms and an inviting environment ideal for vacationers.
Beds
Cleanliness
However, numerous reviews point out significant issues with cleanliness, especially in guest rooms and common areas. Guests reported finding rooms that were dirty with dust, worn or stained bedding and bathrooms that left much to be desired. There's a notable mention of dirty balconies and poorly maintained facilities coupled with a lack of overall maintenance. The cleaning staff was criticized for being noisy early in the mornings, disrupting guests' rest.
While the hotel does receive commendation for its friendly staff and good location, there is a clear need for improvement in maintaining cleanliness and conducting regular upkeep of the facilities to meet guests' expectations fully.
Staff
While the overall disposition of the staff was generally perceived positively, there were notable criticisms as well. Some reviews mentioned unwelcoming receptionists and instances of unprofessional behavior, which detracted from the overall experience. Guests pointed out specific service shortcomings, such as poor reception service, inadequate handling of luggage and a lack of responsiveness to guests' needs. Additionally, there were comments about amateurish restaurant service and difficulty accessing certain amenities like the heated pool.
Despite these issues, the positive feedback about the staff's friendliness and good vibes was plentiful. The reviews consistently underscore an excellent, helpful and kind-hearted approach from many of the staff members, which left a memorable impression on the guests.
Wi-Fi
Pool
Family
Families with small children find the hotel particularly suitable due to its spacious and comfortable family apartments. The resort provides a great location with beautiful natural surroundings, including parks and forests, which enhance the overall family weekend getaway vibe. Guests consistently praise the hotel's dedication to creating a tranquil and resting environment for all family members.
The hotel staff's attention to both children and family activities is frequently highlighted, offering peace of mind to parents. However, it's noted that some guests have experienced minor inconveniences, such as being assigned inconvenient rooms or feeling that children's activities could be better planned and improved. Despite minor drawbacks, the overall consensus remains positive with many families appreciating the attention to children's programs and the spacious, comfortable accommodations.
Heated Pool
Yes, Hotel Marbella Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Marbella Resort.
No, Hotel Marbella Resort doesn't allow dogs.
Yes, parking facilities are available at Hotel Marbella Resort.
No, Hotel Marbella Resort doesn't have a gym.
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