4-Star HotelThis hotel features authentic Creole architecture and is ideally located for hiking. It offers a terrace with views, a garden, spa services, and a restaurant. Guests appreciate the cozy atmosphere, helpful staff, and convenient location in the center of town.
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Summary of reviews related to the '4 Star' categoryTsilaosa Hôtel, situated on the picturesque island of Réunion, presents itself as a four-star establishment. However, guest reviews indicate a mismatch between the rating and the experience offered. While the hotel possesses charm and boasts certain amenities, such as a jacuzzi available for an extra fee, the services and facilities often fall short of expectations for its rating level. The soundproofing of the rooms leaves much to be desired, and the establishment shows signs of aging, with guests noting that the hotel could benefit from renovations, particularly in the bedrooms, which have issues with humidity.
The bar is described as lacking atmosphere, and the overall maintenance of the hotel would benefit from attention to detail to enhance the experience. Breakfast does not meet the expected standard with various items missing that guests typically anticipate from a four-star hotel. The evening dining options have not impressed guests looking for options more befitting the local cuisine, which could be more carefully curated to suit visitors’ desires.
Guest insights suggest that Tsilaosa Hôtel would be more fitting as a three-star establishment with adjustments needed to meet the higher service criteria expected of a four-star hotel. Despite its potential, the hotel’s current offerings do not justify the premium prices charged, leaving visitors longing for upgrades to match the advertised credentials.
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