Horský Hotel Neptun
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Summary of reviewsHorský Hotel Neptun is highly regarded for its exceptional location, nestled in the pristine mountain nature of Jeseníky. Guests frequently laud the stunning natural surroundings, characterized by lush forests and expansive meadows. The hotel's proximity to nearby villages and accessibility to various excursion sites make it an ideal base for cyclists, bikers and winter sports enthusiasts. Visitors appreciate the tranquil atmosphere, which strikes a perfect balance between nature and accessibility.
The breakfast offerings at the hotel garner praise for their quality and variety. Described as excellent, guests commend the freshness and deliciousness of the food with the breakfast room being continuously replenished. While some guests noted a lack of variety and occasional busyness in the mornings, the overall experience is positive with sufficient portions and a wide selection to start the day off right.
Dinner at Horský Hotel Neptun is generally well-received, featuring delicious and homemade-style foods that leave a favorable impression. The standout homemade soups and special festive meals receive particular praise. Although the menu is somewhat limited and might not cater to all tastes, the overall quality and simple, satisfying nature of the dishes are appreciated by most guests.
Regarding the rooms, feedback is mixed but leans positive in terms of cleanliness. The accommodations, although clean and partially renovated, are generally compact with minimalistic decor and older furnishings. Bathrooms in some rooms have seen updates, yet areas like spring mattresses and squeaky windows still require attention. The rooms are deemed functional and sufficient for brief stays.
Cleanliness throughout the hotel is consistently highlighted as a strong point. Guests commend the meticulously maintained spaces, including spotless rooms and newly renovated, clean bathrooms. The shared facilities, such as the whirlpool and sauna, are also well-maintained, reinforcing the hotel's commitment to high hygiene standards.
The staff at Horský Hotel Neptun receive widespread acclaim for their friendliness and helpfulness. Exceptional service at the reception, including accommodating late check-ins, is frequently mentioned. Although there are occasional logistical challenges, such as the temporary absence of receptionists or waitresses, the overall impression is that the staff's positive and willing attitude significantly enhances the guest experience.
In summary, Horský Hotel Neptun offers a tranquil and picturesque retreat with excellent service, cleanliness and commendable breakfast and dinner options. Despite some areas needing improvement, particularly regarding room size and amenities, the positive aspects make it a favorable choice for travelers seeking a serene mountain getaway.
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The breakfast offerings at the hotel garner praise for their quality and variety. Described as excellent, guests commend the freshness and deliciousness of the food with the breakfast room being continuously replenished. While some guests noted a lack of variety and occasional busyness in the mornings, the overall experience is positive with sufficient portions and a wide selection to start the day off right.
Dinner at Horský Hotel Neptun is generally well-received, featuring delicious and homemade-style foods that leave a favorable impression. The standout homemade soups and special festive meals receive particular praise. Although the menu is somewhat limited and might not cater to all tastes, the overall quality and simple, satisfying nature of the dishes are appreciated by most guests.
Regarding the rooms, feedback is mixed but leans positive in terms of cleanliness. The accommodations, although clean and partially renovated, are generally compact with minimalistic decor and older furnishings. Bathrooms in some rooms have seen updates, yet areas like spring mattresses and squeaky windows still require attention. The rooms are deemed functional and sufficient for brief stays.
Cleanliness throughout the hotel is consistently highlighted as a strong point. Guests commend the meticulously maintained spaces, including spotless rooms and newly renovated, clean bathrooms. The shared facilities, such as the whirlpool and sauna, are also well-maintained, reinforcing the hotel's commitment to high hygiene standards.
The staff at Horský Hotel Neptun receive widespread acclaim for their friendliness and helpfulness. Exceptional service at the reception, including accommodating late check-ins, is frequently mentioned. Although there are occasional logistical challenges, such as the temporary absence of receptionists or waitresses, the overall impression is that the staff's positive and willing attitude significantly enhances the guest experience.
In summary, Horský Hotel Neptun offers a tranquil and picturesque retreat with excellent service, cleanliness and commendable breakfast and dinner options. Despite some areas needing improvement, particularly regarding room size and amenities, the positive aspects make it a favorable choice for travelers seeking a serene mountain getaway.
Family Friendly Hotel
Horský Hotel Neptun in Malá Morávka offers a mountain hotel experience. The hotel's location provides access to outdoor activities, making it a good option for families.
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Hotel with Parking
This mountain hotel located near Bruntal offers parking facilities for its guests.
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Horský Hotel Neptun boasts an exceptional location, nestled in beautiful, pristine mountain nature, offering a tranquil and picturesque environment. Guests frequently praise the stunning natural surroundings, which remain untouched by bark beetles, ensuring lush forests and expansive meadows. This ideal location provides excellent accessibility to all parts of Jeseníky, making it suitable for various excursions and trips. The hotel's proximity to surrounding villages is convenient for commuting and it's a fantastic base for cyclists, bikers and winter sports enthusiasts with a ski resort nearby. Visitors appreciate the peaceful atmosphere, remarking on the perfect balance of nature and accessibility and the overall great location of the hotel.
Many guests at Horský Hotel Neptun praised the quality and variety of the breakfast, often describing it as excellent, great or very good. Several reviews highlighted the freshness and deliciousness of the offerings and the breakfast room was described as being continuously replenished. Portions were considered sufficient and the selection was often noted to be quite wide and rich. However, some guests felt that breakfast could become repetitive and mentioned that the room could get quite busy in the morning. A few reviews indicated that the breakfast was just average with limited selection and areas for improvement in both variety and service. Despite a few negative comments, the majority of guests seemed satisfied with the breakfast experience.
Horský Hotel Neptun offers a range of dining experiences that leave a generally favorable impression on its guests. The dinner service is noted for its delicious and tasty food with some guests describing the offerings as absolutely outstanding and amazing, especially during festive occasions like Easter. The homemade soups are a standout, earning high praise for their great taste.
While the menu includes a variety of meals with diners pre-ordering from three choices the day before, there are some limitations in options that might not appeal to everyone. The food is simple yet satisfying with an emphasis on a homemade feel. Some meals resemble cafeteria-style fare, which could be a drawback for those seeking a more refined dining experience.
Portions could occasionally be larger and the absence of a set menu might be a letdown for some. However, the overall quality of the dinners and breakfast at Horský Hotel Neptun is generally seen as very good, contributing positively to what the hotel with wellness facilities offers its guests.
The rooms at Horský Hotel Neptun evoke mixed feelings among guests. While consistently clean, the accommodations are notably compact with several reviews highlighting the cramped nature of both the sleeping and bathroom areas. Some rooms come with balconies, adding a touch of openness to the otherwise confined spaces.
The room decor and furniture are mentioned as minimalistic and older, yet some have undergone partial renovations, which include new furnishings and built-in wardrobes. Bathrooms in certain accommodations have also seen updates with new shower enclosures cited. Despite these efforts, areas such as the squeaky windows, spring mattresses and a general need for further renovation are points that guests feel should be addressed.
Amenities within the rooms appear sparse with feedback pointing out a lack of chairs, tables or sufficient storage for damp towels and coats in some cases. Basic and functional, the rooms are deemed sufficient for brief stays but fall short of luxurious or spacious expectations.
Horský Hotel Neptun garners consistently positive feedback regarding its cleanliness. Guests appreciate the meticulously maintained spaces throughout the hotel, highlighting the spotless rooms and newly renovated, clean bathrooms. The entire establishment is frequently described as very clean and the excellent cleanliness extends to the shared facilities such as the whirlpool and sauna. The overall emphasis on maintaining high standards of hygiene makes Horský Hotel Neptun a dependable choice for travelers seeking a pristine environment for their stay.
At Horský Hotel Neptun, the staff consistently receives praise for being friendly and helpful. Guests often highlight the exceptional service at the reception, which offers the convenience of accommodating late check-ins. Many reviews emphasize the willingness and skill of the team, indicating that there is rarely a problem too big for them to handle. Although a few negative comments were made about certain staff interactions, the overall feedback suggests that the positive experiences significantly outweigh the negatives. Despite occasional logistical issues, such as the absence of the receptionist or waitress, the hospitality provided by the friendly and helpful staff leaves a lasting impression on guests.
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Location
Breakfast
Dinner
While the menu includes a variety of meals with diners pre-ordering from three choices the day before, there are some limitations in options that might not appeal to everyone. The food is simple yet satisfying with an emphasis on a homemade feel. Some meals resemble cafeteria-style fare, which could be a drawback for those seeking a more refined dining experience.
Portions could occasionally be larger and the absence of a set menu might be a letdown for some. However, the overall quality of the dinners and breakfast at Horský Hotel Neptun is generally seen as very good, contributing positively to what the hotel with wellness facilities offers its guests.
Rooms
The room decor and furniture are mentioned as minimalistic and older, yet some have undergone partial renovations, which include new furnishings and built-in wardrobes. Bathrooms in certain accommodations have also seen updates with new shower enclosures cited. Despite these efforts, areas such as the squeaky windows, spring mattresses and a general need for further renovation are points that guests feel should be addressed.
Amenities within the rooms appear sparse with feedback pointing out a lack of chairs, tables or sufficient storage for damp towels and coats in some cases. Basic and functional, the rooms are deemed sufficient for brief stays but fall short of luxurious or spacious expectations.
Cleanliness
Staff
No, Horský Hotel Neptun doesn't have any pool.
Yes, a spa is available at Horský Hotel Neptun.
Yes, Horský Hotel Neptun welcomes dogs.
Yes, parking facilities are available at Horský Hotel Neptun.
Yes, Horský Hotel Neptun has a gym.
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