Makati Diamond Residences offers an exemplary stay, standing out for its prime location, luxurious accommodations and exceptional guest services. Situated in the heart of Makati's bustling business district, the hotel is a top choice for both business and leisure travelers, providing easy access to Greenbelt Mall and other key shopping centers, dining venues and tourist attractions. Guests consistently praise the convenience and safety of the location, enhancing their overall experience.
The hotel's breakfast receives significant accolades for its diverse, high-quality offerings. Guests appreciate the extensive selection that caters to both continental and Filipino tastes with traditional dishes earning special praise despite occasional remarks on limited variety for European and Muslim visitors. Dinner options, particularly room service pizza and offerings at Alfred's, are also favorably reviewed, adding flexibility and enjoyment to the dining experience.
Rooms at Makati Diamond Residences are spacious, clean and well-appointed, featuring amenities like kitchenettes, washing machines and comfortable beds. Immaculate housekeeping and thoughtful service further enhance the stay with minor issues being rare exceptions. The hotel's commitment to cleanliness is evident across all areas, from public facilities to individual rooms.
Staff at the hotel are consistently cited for their friendliness, professionalism and attentiveness, contributing significantly to the positive guest experience. The overall service quality underscores the hotel's dedication to creating a welcoming and luxurious atmosphere.
WiFi service is generally robust and reliable, catering well to business travelers, although minor inconsistencies in speed are occasionally noted. The fitness center and lap pool are additional highlights, widely praised for their extensive facilities, cleanliness and maintenance, providing both relaxation and fitness opportunities for guests.
The parking facilities, including attentive valet service, offer convenient and secure options, though some procedural improvements could be made. The hotel's proximity to nightlife and dining options enhances its appeal for those seeking evening entertainment.
Comfortable beds, often described as exceptionally plush, contribute to a restful experience, reaffirming the hotel's five-star status. Overall, Makati Diamond Residences excels in delivering luxurious accommodations, outstanding service and excellent amenities, making it a standout choice for visitors to Manila.
Ascott Makati is highly praised for its prime location in the bustling heart of Makati's financial and commercial district. The hotel's proximity to major shopping hubs like Glorietta, Greenbelt and Landmark, as well as its easy access to public transportation and the airport, provide guests with unparalleled convenience, making it a favored choice for both business and leisure travelers.
The hotel’s amenities and facilities receive consistent commendations, especially for the spacious, clean rooms equipped with comfortable beds, kitchens and essential amenities. Many guests appreciate the homely and cozy atmosphere of the rooms with larger suites being particularly suitable for families and groups. However, some areas, like the decor and certain furniture pieces, are noted to be outdated, though they are typically handled promptly by the accommodating staff.
Dining experiences at Ascott Makati are largely positive, notably at Mesclun restaurant, where the food quality and convenience of 24-hour room service are appreciated. Nonetheless, some guests find the prices a bit high and the variety of dishes, especially for vegetarians, somewhat lacking. The breakfast buffet, although praised for its variety, has room for improvement in terms of catering to a broader international audience and avoiding crowding during peak times.
The overall cleanliness of the hotel is well-regarded with the rooms and common areas often described as tidy and well-maintained. Issues like outdated furniture and occasional lapses in housekeeping are mentioned but usually overshadowed by the general upkeep and cleanliness of the primary areas.
The exceptional hospitality and professionalism of the staff are major highlights with guests frequently noting the friendly, attentive and helpful nature of the hotel team. From front desk efficiency to personalized breakfast service, the staff consistently enhance the guest experience, making visitors feel welcomed and valued.
While the complimentary WiFi receives mixed reviews due to intermittent connectivity issues, other elements, like the availability of USB charging ports and Netflix streaming capabilities, add to the convenience of the stay.
The pool area at Ascott Makati is a standout feature with its inviting temperature and clean, well-maintained surroundings attracting positive feedback. Although the pool shows signs of aging in some areas, the overall experience remains highly enjoyable.
In terms of parking, guests find the hotel convenient, though some face challenges with finding spots and the lack of valet services. The nightlife options nearby, including bars and casinos, also add to the appeal for those looking to explore the vibrant local scene.
Overall, Ascott Makati offers a comprehensive and comfortable stay with its unbeatable location, high-quality facilities, exceptional staff service and a range of amenities, though certain areas could benefit from updates and consistent improvements.
Categories
5 Star
Pool
Pool Lap Lanes
Outdoor Pool
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Malate