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Renovated modern apartments and guest rooms, well-equipped with balconies and panoramic views of the surrounding area and the pool.
Summary of reviewsPhiloxenia Hotel & SPA offers an outstanding location, providing guests with easy access to the beach and central Malia, surrounded by a variety of shops, restaurants and entertainment. While breakfast received mixed reviews, the hotel’s pool and dining options were largely praised. Rooms were generally clean and spacious with some room for improvement regarding maintenance. Many guests were impressed with the hotel's cleanliness, praising its hygiene standards in light of Covid-19. The staff at Philoxenia Hotel & SPA were friendly and accommodating with guests appreciative of their warm and welcoming manner. While the Wi-Fi received mixed reviews, the hotel's spa facilities and pool were praised by many guests for their cleanliness and quality.
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Categories
Aparthotel near The Beach
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Aparthotel with Heated Pool
Room Types
About Philoxenia Hotel & SPA
Guest Reviews
The Philoxenia Hotel & SPA is situated in an excellent location making it convenient for guests to access everything they need. It is close to both the beach and the center of Malia with lots of shops and restaurants nearby. The hotel is also in a great location for entertainment, food offers and transport links. The location of the hotel is particularly outstanding with the sandy beach just a stone's throw away. The hotel is situated in a lively area with many bars and nightclubs suitable for the younger generation. Despite the lively area, the hotel remains peaceful and calm. Guests are impressed with the hotel's location, stating that it is good value for money and close to everything they need. The hotel provides a shopping and transportation-friendly location with the sea just a three to four-minute walk away. All in all, the hotel's location is one of the highlights of the property and guests are pleased with its proximity to many amenities.
The breakfast at Philoxenia Hotel & SPA has received mixed reviews from guests. While some found it to be too simple and repetitive, others praised the tasty and varied options available. Some guests mentioned that the breakfast finished earlier than the designated time, while others found it to be filling and copious. The international breakfast option was described as good and some guests even gave it the number one rating. However, others found it disappointing with a limited selection and lackluster pastries. Despite mixed reviews, many praised the hotel's pool and breakfast and dinner options.
Philoxenia Hotel & SPA offers a range of rooms, some with AC and a smart TV. Although some guests noted that the hotel is dated and in need of some maintenance, the rooms were generally found to be clean and spacious with comfortable beds and large balconies overlooking the pool or sea. Some guests experienced issues with broken or outdated amenities such as the shower and air conditioning but were typically provided with alternative rooms upon request. The hotel's three floors may not be suitable for everyone, but for those who don't mind climbing stairs, the rooms on the upper floors offer stunning views. While some guests were disappointed with the lack of shampoo and shower gel in the bathrooms, others found the housekeeping to be adequate. Overall, while there were some negative comments about the state of the rooms, the majority of guests seemed to find them to be comfortable and enjoyable.
If you're looking for a hotel with top-notch cleanliness, Philoxenia Hotel & SPA might just be the place for you. Many guests praised the daily cleaning of their rooms and the provision of clean towels. The pool chairs were also cleaned daily, which was appreciated by guests. The hotel's hygiene was mentioned positively by many with some guests specifically mentioning the cleanliness of the breakfast buffet and the provision of COVID-related hygiene products. One guest even commented that everything was "very clean and tidy". Most guests seemed to be very satisfied with the cleanliness of the hotel, although there were a few negative comments from guests who felt that their rooms could have been cleaner. Overall, however, the vast majority of guests were impressed with the cleanliness of the Philoxenia Hotel & SPA.
The staff at Philoxenia Hotel & SPA is known for being incredibly helpful and friendly, always willing to assist guests with their inquiries and needs. The owner, Georgios, is present in all areas of the hotel and ensures that guests have a great vacation. Lydia at the bar is also highly praised for quickly serving guests with a smile. The staff is multilingual, although some guests noted that their English was limited. Overall, travelers appreciated the warm and welcoming atmosphere created by the excellent service and friendly staff. However, a few guests did mention encountering unfriendly staff members. Despite that, the majority of guests reported a positive experience with the hotel staff, who were professional, caring and always ready to assist.
Guests of Philoxenia Hotel & SPA have shared their opinions about the wifi service with a range of experiences being reported. While some guests noted that they had no wifi signal at all in their rooms, others remarked that the service was passable but not particularly speedy. A few guests did experience issues with connectivity with one noting severe issues in their more distant room despite the network being detected and another advising that wifi was only available in certain areas of the hotel. However, some guests also found that the wifi was functional enough to use in a pinch with a few noting that it was better to rely on their mobile data. While it seems that the wifi service at Philoxenia Hotel & SPA might not be ideal for those in need of a speedy and reliable connection, it is still a useable option for some guests.
The Philoxenia Hotel & SPA offers a variety of spa facilities for guests to enjoy. Guests have access to a sauna and hot tubs, but should note that there may be an additional cost to use certain areas of the spa. Despite the extra cost, guests describe the spa as beautiful and perfect with options for both a large saltwater pool and several hot tubs. While some guests noted that the cost for using the spa may be a bit steep, others believe that the facilities are well worth the price. Additionally, some visitors appreciated the spa's peaceful atmosphere due to the fact that it is little-used and not crowded.
If you're on the hunt for a luxurious swimming pool during your stay in Malia, look no further than Philoxenia Hotel & SPA. Guests rave about the pool and sauna facilities with fountains and jacuzzis that make it extra special. The outdoor pool is also touted as being pretty cool with plenty of hammocks creating a great atmosphere. Families with children will appreciate the dedicated kids' pool, while those looking for a relaxing dip can try out the heated pool. While some guests note that the pool area can get crowded with non-hotel guests, others mention that it's usually quiet with few people. The pool itself is described as a dream, always clean and well-maintained. The hotel also has a bar near the pool, making it even more attractive and cozy. However, some reviewers warn that some parts of the pool area require additional fees, including the hot tubs and saltwater swimming pools. Overall, while there are some small concerns with cleanliness and additional fees, most guests agree that the pool and spa facilities at Philoxenia Hotel & SPA are top-notch.
Yes, Philoxenia Hotel & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Philoxenia Hotel & SPA.
No, Philoxenia Hotel & SPA doesn't allow dogs.
Yes, parking facilities are available at Philoxenia Hotel & SPA.
No, Philoxenia Hotel & SPA doesn't have a gym.
