Holiday Inn Express Manchester - Salford Quays by IHG
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Summary of reviewsHoliday Inn Express Manchester - Salford Quays by IHG, is highly praised for its prime and picturesque location. Conveniently situated near Media City, Old Trafford and the Lowry Theatre, the hotel is ideally placed whether you're visiting for business or leisure. The proximity to public transport ensures easy access to central Manchester and guests frequently commend the scenic setting by the water. Despite its bustling surroundings, the hotel offers a tranquil atmosphere with clean and comfortable rooms, friendly and helpful staff and ample parking options.
The breakfast experience at the hotel receives a mix of reviews. Many guests appreciate the good variety and quality of foods, including full English and continental options, as well as the attentive breakfast staff. However, others feel that the breakfast could benefit from more variety and better service efficiency during busy times.
Dinner offerings are a point of contention. While some guests enjoy the available dishes, many criticize the limited menu and the quality of food, describing it as basic and sometimes unappealing. The lack of fresh and diverse options, especially for vegetarians, also detracts from the dining experience.
Room reviews are mixed with guests frequently highlighting cleanliness and comfort. The beds are often praised for their comfort, contributing to a restful stay, although some guests point out issues with room size, dated furnishings and noise. The hotel could improve by updating decor and enhancing room maintenance.
Cleanliness overall receives positive remarks with many guests finding their rooms tidy and the hotel well-maintained. However, there are occasional reports of inadequate cleaning in some areas, suggesting a need for more consistent housekeeping.
The staff at the hotel are highly regarded for their friendliness and professionalism. They are frequently mentioned as helpful and efficient with specific staff members leaving a lasting positive impression on guests. This level of service significantly enhances the overall guest experience.
Free WiFi is available and generally receives favorable reviews for its good connectivity and reliability, ensuring guests can stay connected without major issues.
The hotel is praised for its family-friendly environment with staff making efforts to cater to the needs of young travelers through activity packs and a welcoming atmosphere. However, some families find the rooms too small and the sofa beds uncomfortable, which can impact their stay.
For business travelers, the hotel's strategic location and dedicated business facilities, such as meeting rooms and a functional business center, make it a convenient choice. The professional and efficient setup, combined with helpful staff, adds to the appeal for corporate guests.
Accessible features are well-considered with spacious disabled rooms and appropriate bathroom facilities, enhancing the stay for guests with disabilities.
In summary, Holiday Inn Express Manchester - Salford Quays is a well-regarded hotel with an excellent location, friendly staff and comfortable rooms. While there are areas for improvement, particularly in terms of breakfast variety, dinner options and room updates, it remains a solid choice for visitors to Manchester.
Categories
The breakfast experience at the hotel receives a mix of reviews. Many guests appreciate the good variety and quality of foods, including full English and continental options, as well as the attentive breakfast staff. However, others feel that the breakfast could benefit from more variety and better service efficiency during busy times.
Dinner offerings are a point of contention. While some guests enjoy the available dishes, many criticize the limited menu and the quality of food, describing it as basic and sometimes unappealing. The lack of fresh and diverse options, especially for vegetarians, also detracts from the dining experience.
Room reviews are mixed with guests frequently highlighting cleanliness and comfort. The beds are often praised for their comfort, contributing to a restful stay, although some guests point out issues with room size, dated furnishings and noise. The hotel could improve by updating decor and enhancing room maintenance.
Cleanliness overall receives positive remarks with many guests finding their rooms tidy and the hotel well-maintained. However, there are occasional reports of inadequate cleaning in some areas, suggesting a need for more consistent housekeeping.
The staff at the hotel are highly regarded for their friendliness and professionalism. They are frequently mentioned as helpful and efficient with specific staff members leaving a lasting positive impression on guests. This level of service significantly enhances the overall guest experience.
Free WiFi is available and generally receives favorable reviews for its good connectivity and reliability, ensuring guests can stay connected without major issues.
The hotel is praised for its family-friendly environment with staff making efforts to cater to the needs of young travelers through activity packs and a welcoming atmosphere. However, some families find the rooms too small and the sofa beds uncomfortable, which can impact their stay.
For business travelers, the hotel's strategic location and dedicated business facilities, such as meeting rooms and a functional business center, make it a convenient choice. The professional and efficient setup, combined with helpful staff, adds to the appeal for corporate guests.
Accessible features are well-considered with spacious disabled rooms and appropriate bathroom facilities, enhancing the stay for guests with disabilities.
In summary, Holiday Inn Express Manchester - Salford Quays is a well-regarded hotel with an excellent location, friendly staff and comfortable rooms. While there are areas for improvement, particularly in terms of breakfast variety, dinner options and room updates, it remains a solid choice for visitors to Manchester.
Hotel Taking Steps Towards Sustainability
This hotel is part of the IHG group, which has a commitment to sustainability.
3-Star Hotel
Located in Salford Quays, this hotel offers a convenient location near the waterfront. It provides essential amenities for a comfortable stay.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Holiday Inn Express Manchester - Salford Quays boasts a prime location that receives consistent praise from its guests. The hotel is ideally situated for a variety of interests, from culture to sports and beyond. It's a fantastic choice for those needing access to Media City, Old Trafford and the Lowry Theatre, all of which are within walking distance or a short tram ride away. Many guests appreciate its scenic setting by the water, offering beautiful and serene views, while being well-connected to central Manchester.
The proximity to public transport, including tram stops, ensures that getting into the city center is both easy and convenient. For those traveling by car, the hotel provides ample and easily accessible parking, a detail frequently mentioned as a significant plus. Additionally, there are abundant dining, shopping and entertainment options nearby, making it a versatile base for a variety of activities.
Despite the area's bustling attractions, the hotel maintains a quiet and peaceful environment, allowing guests to relax after a day of exploration. Reviews also highlight the cleanliness and comfort of the rooms, as well as the friendly and helpful staff, adding to the overall positive experience.
In summary, Holiday Inn Express Manchester - Salford Quays is highly regarded for its strategic and picturesque location, making it an excellent choice for visitors interested in convenient access to Manchester’s key sites, whether for business or leisure.
The breakfast experience at the Holiday Inn Express Manchester - Salford Quays by IHG seems to be a mixed bag with a variety of positive and negative feedback from guests. On the positive side, many guests highlighted that the breakfast was good with numerous mentions of it being lovely, excellent and very good, noting a good variety of foods and options. There were compliments on the buffet's plentiful offerings and some positive remarks about the taste and quality.
Several guests enjoyed the range of options, especially the inclusion of full English and continental breakfast choices, which were appreciated by those looking for a hearty start to the day. Some reviews specifically mentioned a great selection, well-cooked items and the availability of food catering to dietary needs. The breakfast staff was often described as friendly and the buffet setup as well-managed, ensuring the service ran smoothly despite being busy.
On the flip side, some guests found the breakfast options limited or basic with certain items like eggs and hash browns frequently mentioned as missing or running out. Additionally, there were complaints about the quality of certain foods, including dry or undercooked items and some found the offerings to be too greasy. Several reviews noted that the breakfast area could become quite crowded and chaotic during peak times, which detracted from the overall experience. There were also mentions of breakfast finishing early, which was inconvenient for some guests.
In summary, while many guests were satisfied or even pleasantly surprised by the breakfast at this hotel, others felt that improvements could be made in terms of variety, quality and service efficiency.
The Holiday Inn Express Manchester - Salford Quays offers dinner experiences that evoke mixed impressions among guests. On the positive side, the food appears to be generally good with some notable mentions of particular dishes like curry and the bar food option that guests appreciated. However, several criticisms highlight the limited dinner menu, primarily consisting of pizza and curry, which some found restrictive. Many guests expressed disappointment with the lack of fresh, diverse options, describing the meals as basic or even microwaveable. Moreover, the absence of proper vegetarian selections and meal provisions after breakfast were points of concern.
There were mentions of small, unappealing evening meals and a sparse selection of snacks as the only other dinner choices. Guests also conveyed that dining in the hotel didn't quite meet their expectations with some describing the overall dining experience as uncomfortable and the food quality inconsistent, ranging from very nice to tough and overly heated. Breakfast had its challenges too, including limited staff, leading to a less than smooth experience. While the accommodation and staff received commendations for comfort and friendliness, it is clear the hotel's dinner offerings leave room for improvement.
Holiday Inn Express Manchester - Salford Quays offers rooms with mixed reviews, predominantly reflecting the basic and clean amenities provided. Guests frequently mention the cleanliness of the rooms with several noting that rooms were tidy, comfortable and sufficiently met their needs. The room sizes varied with many describing them as spacious or adequately sized, although others expressed concerns about small and cramped quarters.
The comfort of the beds is a repeated positive, contributing to a satisfactory stay despite the overall simplicity of the room decor. Some rooms provide pleasant views, such as those overlooking the quays, enhancing the guest experience.
However, several reviews point out the need for improvements and updates within the rooms. Issues like insufficient storage, noisy air conditioning and dated furnishings were common. Problems with room cleanliness, including dust and marks on walls, were also noted, suggesting a need for better maintenance. Additionally, some guests experienced inconveniences like broken fixtures, unclean carpets and a lack of soundproofing. Moreover, there were comments about inadequate lighting in certain rooms, adding to the dated feel of the decor.
In summary, while the Holiday Inn Express Manchester - Salford Quays offers clean and comfortable rooms, improvements in room maintenance, storage options and updates to decor could enhance the overall guest experience.
Many guests found the beds at Holiday Inn Express Manchester - Salford Quays by IHG to be comfortable with some describing them as super comfy, big or even enormous. The quality of the main beds was mostly praised, ensuring a good night's sleep for many visitors. Cleanliness was also a recurrent positive note, as beds were consistently described as clean and well-maintained.
However, not all reviews were glowing. Several guests found the mattresses too hard or too soft, leading to discomfort. The size of some beds was also a point of contention with mentions of them being too small for their needs. Sofa beds did not fare as well with numerous reports of them being uncomfortable, even for children. There were also a few isolated incidents of beds being unfit due to issues like springs coming through or being dirty.
Despite these negative points, the overall consensus leaned more towards comfort and cleanliness, making it a generally good option for a restful stay.
Guest reviews of the Holiday Inn Express Manchester - Salford Quays reveal mixed impressions regarding the hotel's cleanliness. On a positive note, numerous guests praised their rooms for being clean, tidy and comfortable with some emphasizing that they were spotlessly clean and well-maintained. Comments highlight that the bathrooms were very clean, the hotel was lovely and everything about the hotel was perfect, reflecting an overall high standard of cleanliness. The lobby area also received favorable mentions for being clean.
However, not all experiences were satisfactory. Several guests reported issues such as rooms being dusty, carpets dirty and personal hygiene items like hairs and public hairs found on floors and beds. Reports of stains on bedding, dusty lamps and grubby carpets indicate that some parts of the hotel require more attentive cleaning. Specific complaints were made about bathroom hygiene with issues like blocked drainage, makeup stains and unpleasant odors. Public areas also faced criticism for lacking cleanliness.
Overall, while many guests found their rooms to be clean and comfortable, there is room for improvement in maintaining consistent cleanliness across all areas of the hotel.
The staff at Holiday Inn Express Manchester - Salford Quays by IHG, consistently receive high praise from guests for their friendliness, helpfulness and professionalism. Many guests describe the staff as attentive, efficient and quick to resolve any issues. The reception team, in particular, is frequently mentioned for their warm and welcoming demeanor. Specific staff members, such as Mohammed and Paula, have left a positive impression on visitors, contributing to their smooth check-in experiences and overall positive stays. In the dining room and across various shifts, including the night porter, the staff maintained a high standard of service, always greeting guests with a smile. Exceptional customer service and a willingness to go above and beyond are common themes in the feedback, cementing the hotel's reputation for top-notch hospitality.
The Holiday Inn Express Manchester - Salford Quays by IHG, generally receives favorable reviews for its WiFi services. Guests have consistently noted the presence of free high-speed Wi-Fi with several mentions of good connectivity and no significant issues reported. Comments highlight that the WiFi worked well and the signal was strong, ensuring guests can stay connected effortlessly. While there are occasional mentions of spotty or poor connections, these seem to be exceptions rather than the norm. Overall, the hotel's WiFi is well-regarded, allowing guests to enjoy a seamless internet experience during their stay.
Holiday Inn Express Manchester - Salford Quays by IHG, generally garners positive feedback from families, making it a solid choice for those traveling with children. The hotel is noted for its family-friendly staff and comfortable settings tailored towards accommodating families. Guests appreciate thoughtful touches such as activity packs and coloring sets for kids, contributing to an enjoyable stay for young travelers.
Breakfast is a highlight for many families with options that cater well to children's tastes, although some believe that more kid-friendly options could enhance the experience further. The availability of a hot breakfast adds to the convenience factor for guests.
While the hotel succeeds in creating a welcoming atmosphere for families, the size of the family rooms often comes under scrutiny. Many reviewers find the rooms too small and cramped, particularly for families of four. The sofabeds provided are frequently mentioned as narrow and, at times, uncomfortable, although adequate for a short stay. Despite these space constraints, the rooms are equipped with sufficient towels and essentials to ensure a comfortable stay.
Overall, Holiday Inn Express Manchester - Salford Quays is praised for its family-friendly approach, helpful staff and decent amenities, making it a recommended choice for a family stopover. However, prospective visitors should be mindful of the room sizes, especially for larger families, to ensure the best possible experience.
For business travelers, the Holiday Inn Express Manchester - Salford Quays by IHG offers a convenient and effective experience. Its strategic location near key business areas, including media hubs and important event venues, makes it ideal for work-related travel. The hotel is just steps away from the Lowry Theatre and Old Trafford, adding to its appeal for those combining business with some leisure.
The establishment features dedicated business facilities such as meeting rooms and a small but functional business center. The hotel seems to cater primarily to corporate travelers and the staff has been noted as helpful and friendly, particularly during busy periods, ensuring smooth check-ins despite occasional congestion.
The rooms, though compact, are comfortable and suit short business stays well. Essential amenities like air conditioning are available, although some guests found them to be somewhat noisy. Nevertheless, the overall setup is professional and efficient, providing good value for business travel.
Holiday Inn Express is part of the IHG network, offering additional benefits to IHG members, which can be a boon for frequent business travelers. The hotel's business program and services meet the needs of professional clients efficiently, making it a reliable choice for corporate stays.
The Holiday Inn Express Manchester - Salford Quays, an IHG Hotel, offers a largely accessible experience for guests with disabilities. The hotel boasts a spacious and well-equipped disabled room, featuring a wet room bathroom and ample grab rails, making it suitable for wheelchair users. The accessible setting is family-friendly and meets standard accessibility needs without significant complaints.
The hotel's location is also highly advantageous for travelers with mobility concerns. It is a short walk to Old Trafford and other local attractions such as The Lowry shopping center and the war museum. The close proximity to the tram stop ensures straightforward access to the city center and Media City with public transportation options well suited for mobility scooters.
Despite a few inconveniences such as out-of-order toilets, an uncomfortable sofa bed and occasional issues with the lift, the overall feedback on accessibility remains positive. The hotel offers accessible parking, is well signposted and easy to find, making it a convenient choice for experiencing the Coronation Street Experience and other nearby attractions. The accessible accommodations and good connections to public transport make this hotel a reasonable option for travelers seeking an inclusive stay in Manchester.
The Holiday Inn Express Manchester - Salford Quays demonstrates a strong commitment to accommodating guests who travel with their pets. The hotel is described as dog friendly, offering a dog-friendly breakfast bar and areas where pets can accompany their owners, such as the bar area. Many reviews highlight the warm welcome extended to pets, including thoughtful gestures like a little gift for dogs. The overall pet-friendly atmosphere is well recognized, although there are occasional mentions of noise and smell issues related to pet accommodations. The hotel's policy of allowing dogs and other pets is appreciated by many guests.
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Location
The proximity to public transport, including tram stops, ensures that getting into the city center is both easy and convenient. For those traveling by car, the hotel provides ample and easily accessible parking, a detail frequently mentioned as a significant plus. Additionally, there are abundant dining, shopping and entertainment options nearby, making it a versatile base for a variety of activities.
Despite the area's bustling attractions, the hotel maintains a quiet and peaceful environment, allowing guests to relax after a day of exploration. Reviews also highlight the cleanliness and comfort of the rooms, as well as the friendly and helpful staff, adding to the overall positive experience.
In summary, Holiday Inn Express Manchester - Salford Quays is highly regarded for its strategic and picturesque location, making it an excellent choice for visitors interested in convenient access to Manchester’s key sites, whether for business or leisure.
Breakfast
Several guests enjoyed the range of options, especially the inclusion of full English and continental breakfast choices, which were appreciated by those looking for a hearty start to the day. Some reviews specifically mentioned a great selection, well-cooked items and the availability of food catering to dietary needs. The breakfast staff was often described as friendly and the buffet setup as well-managed, ensuring the service ran smoothly despite being busy.
On the flip side, some guests found the breakfast options limited or basic with certain items like eggs and hash browns frequently mentioned as missing or running out. Additionally, there were complaints about the quality of certain foods, including dry or undercooked items and some found the offerings to be too greasy. Several reviews noted that the breakfast area could become quite crowded and chaotic during peak times, which detracted from the overall experience. There were also mentions of breakfast finishing early, which was inconvenient for some guests.
In summary, while many guests were satisfied or even pleasantly surprised by the breakfast at this hotel, others felt that improvements could be made in terms of variety, quality and service efficiency.
Dinner
There were mentions of small, unappealing evening meals and a sparse selection of snacks as the only other dinner choices. Guests also conveyed that dining in the hotel didn't quite meet their expectations with some describing the overall dining experience as uncomfortable and the food quality inconsistent, ranging from very nice to tough and overly heated. Breakfast had its challenges too, including limited staff, leading to a less than smooth experience. While the accommodation and staff received commendations for comfort and friendliness, it is clear the hotel's dinner offerings leave room for improvement.
Rooms
The comfort of the beds is a repeated positive, contributing to a satisfactory stay despite the overall simplicity of the room decor. Some rooms provide pleasant views, such as those overlooking the quays, enhancing the guest experience.
However, several reviews point out the need for improvements and updates within the rooms. Issues like insufficient storage, noisy air conditioning and dated furnishings were common. Problems with room cleanliness, including dust and marks on walls, were also noted, suggesting a need for better maintenance. Additionally, some guests experienced inconveniences like broken fixtures, unclean carpets and a lack of soundproofing. Moreover, there were comments about inadequate lighting in certain rooms, adding to the dated feel of the decor.
In summary, while the Holiday Inn Express Manchester - Salford Quays offers clean and comfortable rooms, improvements in room maintenance, storage options and updates to decor could enhance the overall guest experience.
Beds
However, not all reviews were glowing. Several guests found the mattresses too hard or too soft, leading to discomfort. The size of some beds was also a point of contention with mentions of them being too small for their needs. Sofa beds did not fare as well with numerous reports of them being uncomfortable, even for children. There were also a few isolated incidents of beds being unfit due to issues like springs coming through or being dirty.
Despite these negative points, the overall consensus leaned more towards comfort and cleanliness, making it a generally good option for a restful stay.
Cleanliness
However, not all experiences were satisfactory. Several guests reported issues such as rooms being dusty, carpets dirty and personal hygiene items like hairs and public hairs found on floors and beds. Reports of stains on bedding, dusty lamps and grubby carpets indicate that some parts of the hotel require more attentive cleaning. Specific complaints were made about bathroom hygiene with issues like blocked drainage, makeup stains and unpleasant odors. Public areas also faced criticism for lacking cleanliness.
Overall, while many guests found their rooms to be clean and comfortable, there is room for improvement in maintaining consistent cleanliness across all areas of the hotel.
Staff
Wi-Fi
Family
Breakfast is a highlight for many families with options that cater well to children's tastes, although some believe that more kid-friendly options could enhance the experience further. The availability of a hot breakfast adds to the convenience factor for guests.
While the hotel succeeds in creating a welcoming atmosphere for families, the size of the family rooms often comes under scrutiny. Many reviewers find the rooms too small and cramped, particularly for families of four. The sofabeds provided are frequently mentioned as narrow and, at times, uncomfortable, although adequate for a short stay. Despite these space constraints, the rooms are equipped with sufficient towels and essentials to ensure a comfortable stay.
Overall, Holiday Inn Express Manchester - Salford Quays is praised for its family-friendly approach, helpful staff and decent amenities, making it a recommended choice for a family stopover. However, prospective visitors should be mindful of the room sizes, especially for larger families, to ensure the best possible experience.
Business
The establishment features dedicated business facilities such as meeting rooms and a small but functional business center. The hotel seems to cater primarily to corporate travelers and the staff has been noted as helpful and friendly, particularly during busy periods, ensuring smooth check-ins despite occasional congestion.
The rooms, though compact, are comfortable and suit short business stays well. Essential amenities like air conditioning are available, although some guests found them to be somewhat noisy. Nevertheless, the overall setup is professional and efficient, providing good value for business travel.
Holiday Inn Express is part of the IHG network, offering additional benefits to IHG members, which can be a boon for frequent business travelers. The hotel's business program and services meet the needs of professional clients efficiently, making it a reliable choice for corporate stays.
Accessible
The hotel's location is also highly advantageous for travelers with mobility concerns. It is a short walk to Old Trafford and other local attractions such as The Lowry shopping center and the war museum. The close proximity to the tram stop ensures straightforward access to the city center and Media City with public transportation options well suited for mobility scooters.
Despite a few inconveniences such as out-of-order toilets, an uncomfortable sofa bed and occasional issues with the lift, the overall feedback on accessibility remains positive. The hotel offers accessible parking, is well signposted and easy to find, making it a convenient choice for experiencing the Coronation Street Experience and other nearby attractions. The accessible accommodations and good connections to public transport make this hotel a reasonable option for travelers seeking an inclusive stay in Manchester.
Dog Friendly
No, Holiday Inn Express Manchester - Salford Quays by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Manchester - Salford Quays by IHG.
Yes, Holiday Inn Express Manchester - Salford Quays by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Manchester - Salford Quays by IHG.
No, Holiday Inn Express Manchester - Salford Quays by IHG doesn't have a gym.
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