Holiday Inn Manchester - City Centre by IHG
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Summary of reviewsHoliday Inn Manchester - City Centre by IHG, stands out as a highly recommended accommodation choice due to a blend of exceptional location, top-notch facilities and outstanding service. Situated in the heart of Manchester and mere minutes from Piccadilly Station, the hotel's prime location offers easy access to transportation and a plethora of dining, shopping and entertainment options. This central yet quiet retreat provides an ideal base for exploring the city, whether for business or leisure.
Guests consistently praise the hotel's modern, clean rooms that come with spaciousness and soundproofing, ensuring a restful stay. The large, cozy beds and contemporary decor contribute to the high standard of comfort. In-room amenities like fridges, coffee facilities and various toiletries enhance the convenience. The whole hotel, including the bathrooms, maintains immaculate cleanliness, a quality often emphasized in reviews.
The hotel's breakfast offerings receive enthusiastic commendation for their variety, quality and the attentive service of the breakfast staff. Fresh, plentiful options cater to various dietary preferences, making breakfast a notable highlight for many guests. However, the dinner experience is mixed; while the food quality garners praise, some guests feel the menu is limited and service efficiency could be improved.
A significant attribute of the Holiday Inn Manchester - City Centre is its outstanding staff. From reception to housekeeping, the team is described as friendly, helpful and accommodating, often going above and beyond to ensure guest satisfaction. Specific staff members frequently receive mentions for their exceptional service, adding a personal touch to the stay.
The hotel also earns points for being family-friendly with ample space and comfort in the junior suites ideal for families of four. The helpful and kind staff, particularly during instances of need, further support this positive family-oriented experience. Children particularly enjoy the breakfast and special touches like towel animals on the beds.
Wi-Fi generally receives positive feedback for its reliability and speed, though some guests experience occasional connectivity issues. The well-maintained gym ensures a decent workout with satisfactory equipment and cleanliness, adding to the overall guest convenience.
In summary, the Holiday Inn Manchester - City Centre offers a superb blend of comfort, modern amenities, strategic location and exemplary service, making it a top choice for travelers seeking quality accommodation in Manchester.
Categories
Guests consistently praise the hotel's modern, clean rooms that come with spaciousness and soundproofing, ensuring a restful stay. The large, cozy beds and contemporary decor contribute to the high standard of comfort. In-room amenities like fridges, coffee facilities and various toiletries enhance the convenience. The whole hotel, including the bathrooms, maintains immaculate cleanliness, a quality often emphasized in reviews.
The hotel's breakfast offerings receive enthusiastic commendation for their variety, quality and the attentive service of the breakfast staff. Fresh, plentiful options cater to various dietary preferences, making breakfast a notable highlight for many guests. However, the dinner experience is mixed; while the food quality garners praise, some guests feel the menu is limited and service efficiency could be improved.
A significant attribute of the Holiday Inn Manchester - City Centre is its outstanding staff. From reception to housekeeping, the team is described as friendly, helpful and accommodating, often going above and beyond to ensure guest satisfaction. Specific staff members frequently receive mentions for their exceptional service, adding a personal touch to the stay.
The hotel also earns points for being family-friendly with ample space and comfort in the junior suites ideal for families of four. The helpful and kind staff, particularly during instances of need, further support this positive family-oriented experience. Children particularly enjoy the breakfast and special touches like towel animals on the beds.
Wi-Fi generally receives positive feedback for its reliability and speed, though some guests experience occasional connectivity issues. The well-maintained gym ensures a decent workout with satisfactory equipment and cleanliness, adding to the overall guest convenience.
In summary, the Holiday Inn Manchester - City Centre offers a superb blend of comfort, modern amenities, strategic location and exemplary service, making it a top choice for travelers seeking quality accommodation in Manchester.
Hotel Taking Steps Towards Sustainability
As part of the IHG group, this Holiday Inn likely implements IHG's sustainability practices. These typically involve efforts to minimize environmental impact through energy efficiency, water conservation, and waste reduction programs.
Family Friendly Hotel
The hotel's family suites are spacious and intelligently designed, providing plenty of room for everyone. They include a separate living room and dining area, along with standard amenities like free Wi-Fi and TV.
Business Hotel
Holiday Inn Manchester - City Centre provides business amenities and services. The hotel is located on Aytoun Street and offers meeting facilities. Its central location is convenient for business travelers.
Accessible Hotel
The hotel provides wheelchair-accessible rooms, a wheelchair-accessible business center, and accessible parking. It also offers assistive listening devices in meeting rooms and braille/raised signage for enhanced accessibility.
Hotel with Gym
Holiday Inn Manchester - City Centre by IHG is recognized as having gym facilities.
4-Star Hotel
This hotel is centrally located and offers modern amenities. It is known for its convenient access to transportation, comfortable rooms, and excellent service, making it a popular choice for city visitors.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Holiday Inn Manchester - City Centre boasts an unbeatable location that consistently receives high praise from its guests. Nestled in the heart of Manchester, the hotel is situated just a few minutes' walk from the bustling Piccadilly Station, which offers convenient access to trains, trams and buses. This central setting makes it a perfect base for exploring the city on foot, whether you're heading to popular shopping streets, vibrant nightlife hubs or cultural landmarks.
The hotel's proximity to key areas such as Canal Street, the Arndale Centre and Deansgate is frequently highlighted, providing guests with plenty of dining, shopping and entertainment options right at their doorstep. It's also an ideal spot for those attending events with easy routes to venues like the Etihad Stadium and Coop Live. Even with its central location, the hotel manages to offer a quiet retreat from the city's hustle and bustle.
Guests appreciate that the hotel is modern, clean and offers excellent facilities, making their stay both comfortable and convenient. Whether in town for business or leisure, the Holiday Inn Manchester - City Centre stands out as a prime choice, combining superb location with great amenities, friendly staff and comfortable accommodations.
Holiday Inn Manchester - City Centre's breakfast receives a largely positive reception from guests. Many reviews highlight the variety and quality, noting the fresh and plentiful options available. Guests appreciated the wide selection, from cereals, fruits and pancakes to traditional full English breakfast items. The buffet setup was praised for being well-organized and clean, offering everything one could wish for including nuts, seeds and even vegan options. The friendly and attentive staff added to the positive experience, frequently mentioned for their helpfulness and quick service.
Delicious and amazing were common descriptors used for the breakfast with the coffee receiving special mention for its quality. The value for money was also appreciated, especially when breakfast was booked in advance. Although the vast majority of reviews were favorable, a few guests found the breakfast to be underwhelming or monotonous after several days. Additionally, some noted slow service and missing items like grilled tomatoes and porridge.
Overall, the breakfast at Holiday Inn Manchester - City Centre is described as superb, fantastic and well worth the price, making it a notable aspect of the stay according to many guests.
Holiday Inn Manchester - City Centre offers a mixed dining experience according to guest reviews with noticeable pros and cons. The food quality received a fair share of praise; many guests described the food as great, delicious, lovely and amazing with some meals being labeled as 5-star. The dinner portions were appreciated for being substantial and of good value and the varied menu for breakfast included a wide variety of options.
However, some aspects could use improvement. The dinner menu was often described as limited and basic, which didn't align well with the hotel’s ranking. Issues like food not being delivered on time, bland tastes and specific dishes like halloumi fries and pizza receiving poor feedback. Additionally, the dinner service faced challenges such as being short-staffed and lacking in training with some dinner services labeled as simply horrible.
The breakfast experience was also inconsistent with complaints of cold cooked items and a limited choice of breakfast options. Despite these issues, some guests found the breakfast offerings to be nice overall and the variety was appreciated by many.
The ambiance of the dining area was generally liked despite some logistical setbacks, such as the noisy lobby setting and unavailability of full menus during high demand periods. Also, the restaurant service was sometimes criticized for being basic and inefficient.
The hotel's restaurant and bar were often praised for their pleasant setting, efficiency and reasonable pricing. However, the bar's early closing time was a common inconvenience mentioned by guests.
Overall, while the hotel’s restaurant offers enjoyable food and a pleasant atmosphere, improvements in service efficiency, menu variety and consistency in food quality could enhance the dining experience for future guests.
The rooms at the Holiday Inn Manchester - City Centre by IHG, consistently receive high praise from guests for their spaciousness, cleanliness and modern amenities. Reviewers appreciate the well-organized, comfortable and quiet atmosphere of the rooms, often emphasizing the large, cozy beds and generous room sizes. The modern decor, cleanliness and well-maintained facilities contribute to a high standard of comfort and convenience.
Many guests highlight the convenience of in-room amenities such as fridges, coffee facilities and various toiletries, all contributing to a well-equipped environment. The rooms are also noted for being soundproof, ensuring a peaceful stay despite the hotel's central location. Users find the quality of the bathrooms excellent with modern and spacious designs frequently mentioned.
Overall, the rooms are described as lovely, comfortable and perfect for both short and extended stays. The staff's efficiency and friendliness further enhance the positive experience, making the hotel an excellent choice for visitors seeking a clean, spacious and comfortable stay right in the heart of Manchester.
The beds at Holiday Inn Manchester - City Centre receive overwhelmingly positive remarks across numerous guest reviews. Guests frequently describe the beds as comfortable with many noting they had the best sleep in recent memory. The beds are praised for being spacious, cozy and well-maintained with several guests appreciating their softness and size. Rich cotton sheets and good quality bedding enhance the sleeping experience, adding to the comfort. Positive mentions of the pillows are also common, contributing to the overall restful sleep environment.
However, the feedback is not entirely uniform. Some guests reported varied experiences with the firmness of the mattresses, finding them either too soft or too hard for their liking. Despite these occasional discrepancies, the majority of comments reflect satisfaction with the bed's comfort and the quality of sleep provided. Overall, the Holiday Inn Manchester - City Centre seems to excel in offering a comfortable and restful bedding experience to its guests.
Holiday Inn Manchester - City Centre by IHG, consistently impresses guests with its outstanding cleanliness. Reviews repeatedly highlight the hotel's immaculate condition with words like "spotless," "pristine," and "exceptionally clean" commonly used to describe the rooms and facilities. Guests appreciate the modern and well-maintained environment, adding to the overall comfort and satisfaction of their stays. The cleanliness extends to every corner, including the bathrooms, which are frequently noted for their spotless upkeep.
The hotel's commitment to high housekeeping standards ensures that rooms are regularly maintained, contributing to a consistently fresh and inviting atmosphere. The cleaning staff's professionalism and attention to detail further enhance the overall guest experience. The combination of cleanliness, modern decor and a comfortable setting makes the Holiday Inn Manchester - City Centre a highly recommended choice for travelers seeking a tidy and well-kept accommodation.
The Holiday Inn Manchester City Centre stands out for its exceptional and dedicated staff. Guests consistently described the staff as friendly, helpful and accommodating. Whether it was the reception, bar or housekeeping teams, the personnel left a lasting positive impression. Check-in and check-out experiences were often highlighted for their efficiency and courtesy. Numerous reviews specifically mentioned individual staff members for their exceptional service, evidencing a strong commitment to guest satisfaction.
The reception team, in particular, was frequently praised for being welcoming and informative with a special nod to individuals like Chloe and Jose for their excellent service. Guests appreciated the staff's genuine warmth and eagerness to assist, whether it was making special arrangements or simply ensuring a pleasant stay. The staff’s amiability extended across all roles, from breakfast service to housekeeping, highlighting a consistently high standard of customer service throughout the hotel.
Overall, the staff at Holiday Inn Manchester City Centre is characterized by their friendliness, professionalism and commitment to going above and beyond for their guests, which significantly enhances the overall guest experience.
Holiday Inn Manchester - City Centre, part of the IHG Hotels group, largely receives positive feedback for its Wi-Fi services. Reviews frequently highlight the free Wi-Fi availability, emphasizing the good, fast and stable connections experienced by many guests. Features such as strong and reliable signals contribute to a satisfying internet experience, making it suitable for both standard browsing and more demanding online activities.
However, some inconsistencies do arise; certain guests encountered issues with connectivity with specific rooms reportedly having poor or sketchy Wi-Fi signals. A few found it challenging to connect devices initially, while others had intermittent disconnections. Despite these occasional drawbacks, the general consensus points towards a predominantly positive experience with the hotel's Wi-Fi, underlined by several mentions of reliable, fast and uninterrupted internet connections.
The gym at the Holiday Inn Manchester - City Centre by IHG, is frequently highlighted for its cleanliness and well-maintained equipment. Guests often describe it as a nice, large and good facility, suitable for a decent workout. Although it closes at 22:00, it offers a range of gym equipment that meets the needs of many travelers. Access to the gym is appreciated and overall, it is considered a positive aspect of the hotel experience.
Holiday Inn Manchester - City Centre by IHG, excels as a family-friendly accommodation. Many guests have praised the hotel for being perfect for families, including those with young children. The junior suites are particularly highlighted for their suitability, offering ample space and comfort for a family of four. Visitors often find the hotel really accommodating with many describing it as great for family stays.
Guests appreciate the helpfulness of the hotel staff, particularly in times of need, such as when children fell ill. The hotel staff, especially housekeeping, have been noted for their kindness and assistance under these circumstances.
The dining options at the hotel are also family-friendly with a restaurant that accommodates children and provides good value for money. Breakfast is a big hit among younger guests, adding to the overall positive experience. Special touches, like towel animals on the beds, delight the little ones and contribute to the welcoming family atmosphere.
Families who have experienced early flight arrivals also commend the staff for their flexibility and support, enhancing the overall comfort and satisfaction of their stay. Overall, Holiday Inn Manchester - City Centre proves to be an excellent choice for families looking for a friendly and accommodating hotel experience.
Located in the vibrant heart of Manchester, the Holiday Inn Manchester - City Centre is a modern and well-equipped four-star hotel that delivers a delightful mix of comfort and convenience. Guests repeatedly highlight its exceptional location, just a stone's throw away from Piccadilly Station and close to the city centre, making it an ideal base for both leisure and business travelers.
The hotel itself impresses with its clean and contemporary design, featuring a stylish lobby, spacious rooms and comfortable stylings. The rooms are consistently praised for their high cleanliness standards, modern amenities and overall beautiful presentation. With all necessary facilities available, they offer a dose of luxury that feels as nice as any five-star hotel, but at a budget-friendly rate.
Exceptional service is a standout feature, particularly noted during breakfast where the friendly staff go above and beyond to ensure a pleasant start to the day. The breakfast itself is highly rated for its quality. Guests also appreciated the welcoming nature of the hotel's staff, often mentioning specific team members who made their stay unforgettable.
Despite a few minor complaints about some amenities not meeting the typical expectations for a four-star hotel and dinner service that could be more refined, the overall consensus is that the Holiday Inn Manchester - City Centre offers a fantastic stay. The hotel meets the high standards expected from the Holiday Inn brand, providing a clean, comfortable and enjoyable environment.
This hotel comes highly recommended for those looking to explore Manchester while enjoying the comforts of a top-notch four-star establishment. With its great facilities, exceptional service and unbeatable location, it is a perfect choice for travelers to the city.
Holiday Inn Manchester - City Centre by IHG, emerges as a premier choice for business travelers owing to its strategic location near the business district and its connectivity to public transport. The hotel offers an array of compelling features tailored to suit business needs. Guests can count on quick check-in and check-out processes, a reliable business Wi-Fi network and a 24-hour check-in option, enhancing the ease of business stays.
Comfort and productivity are prioritized with clean, comfortable rooms and superior business facilities, including a dedicated business lounge and comfortable workspaces. The hotel’s executive rooms cater explicitly to business travelers, providing an ideal environment for both work and relaxation.
Meetings and client interactions can be seamlessly conducted in various venues within the hotel, such as the well-received lobby, which serves as an excellent spot for hosting business discussions. The overall atmosphere is supportive of business activities, making it a frequent choice for repeat business trips.
The facility is noted as business-friendly and ideal for short-term stays, consistently meeting the expectations of travelers focused on work commitments. While some users pointed out that the dim lighting could be improved for working, the overall feedback underscores the hotel as a dependable and convenient haven for business endeavors.
Holiday Inn Manchester - City Centre, an IHG Hotel, proves to be highly accessible, accommodating guests with various disabilities and senior citizens. Its location, adjacent to rail and tram stations, enhances its convenience for all travelers. The hotel offers a range of accessible features, including spacious rooms capable of accommodating electric mobility scooters and rooms with adjustable beds and mirrors. Several reviews highlight the hotel as being disabled friendly with excellent disabled access and amenities.
The hotel premises are thoughtfully designed with lowered sinks, door knobs and rails, making navigation easier for wheelchair users and those with mobility impairments. Accessible toilets and the option to change mirror distances further add to the comfort and functionality for guests with disabilities. Senior guests are also well-catered for with options like low height beds and senior-friendly adjustments, ensuring a comfortable stay.
Overall, the Holiday Inn Manchester - City Centre provides a welcoming environment with comprehensive facilities and features that support the needs of disabled individuals and senior citizens, ensuring a pleasant and accessible experience for all its guests.
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Location
The hotel's proximity to key areas such as Canal Street, the Arndale Centre and Deansgate is frequently highlighted, providing guests with plenty of dining, shopping and entertainment options right at their doorstep. It's also an ideal spot for those attending events with easy routes to venues like the Etihad Stadium and Coop Live. Even with its central location, the hotel manages to offer a quiet retreat from the city's hustle and bustle.
Guests appreciate that the hotel is modern, clean and offers excellent facilities, making their stay both comfortable and convenient. Whether in town for business or leisure, the Holiday Inn Manchester - City Centre stands out as a prime choice, combining superb location with great amenities, friendly staff and comfortable accommodations.
Breakfast
Delicious and amazing were common descriptors used for the breakfast with the coffee receiving special mention for its quality. The value for money was also appreciated, especially when breakfast was booked in advance. Although the vast majority of reviews were favorable, a few guests found the breakfast to be underwhelming or monotonous after several days. Additionally, some noted slow service and missing items like grilled tomatoes and porridge.
Overall, the breakfast at Holiday Inn Manchester - City Centre is described as superb, fantastic and well worth the price, making it a notable aspect of the stay according to many guests.
Dinner
However, some aspects could use improvement. The dinner menu was often described as limited and basic, which didn't align well with the hotel’s ranking. Issues like food not being delivered on time, bland tastes and specific dishes like halloumi fries and pizza receiving poor feedback. Additionally, the dinner service faced challenges such as being short-staffed and lacking in training with some dinner services labeled as simply horrible.
The breakfast experience was also inconsistent with complaints of cold cooked items and a limited choice of breakfast options. Despite these issues, some guests found the breakfast offerings to be nice overall and the variety was appreciated by many.
The ambiance of the dining area was generally liked despite some logistical setbacks, such as the noisy lobby setting and unavailability of full menus during high demand periods. Also, the restaurant service was sometimes criticized for being basic and inefficient.
The hotel's restaurant and bar were often praised for their pleasant setting, efficiency and reasonable pricing. However, the bar's early closing time was a common inconvenience mentioned by guests.
Overall, while the hotel’s restaurant offers enjoyable food and a pleasant atmosphere, improvements in service efficiency, menu variety and consistency in food quality could enhance the dining experience for future guests.
Rooms
Many guests highlight the convenience of in-room amenities such as fridges, coffee facilities and various toiletries, all contributing to a well-equipped environment. The rooms are also noted for being soundproof, ensuring a peaceful stay despite the hotel's central location. Users find the quality of the bathrooms excellent with modern and spacious designs frequently mentioned.
Overall, the rooms are described as lovely, comfortable and perfect for both short and extended stays. The staff's efficiency and friendliness further enhance the positive experience, making the hotel an excellent choice for visitors seeking a clean, spacious and comfortable stay right in the heart of Manchester.
Beds
However, the feedback is not entirely uniform. Some guests reported varied experiences with the firmness of the mattresses, finding them either too soft or too hard for their liking. Despite these occasional discrepancies, the majority of comments reflect satisfaction with the bed's comfort and the quality of sleep provided. Overall, the Holiday Inn Manchester - City Centre seems to excel in offering a comfortable and restful bedding experience to its guests.
Cleanliness
The hotel's commitment to high housekeeping standards ensures that rooms are regularly maintained, contributing to a consistently fresh and inviting atmosphere. The cleaning staff's professionalism and attention to detail further enhance the overall guest experience. The combination of cleanliness, modern decor and a comfortable setting makes the Holiday Inn Manchester - City Centre a highly recommended choice for travelers seeking a tidy and well-kept accommodation.
Staff
The reception team, in particular, was frequently praised for being welcoming and informative with a special nod to individuals like Chloe and Jose for their excellent service. Guests appreciated the staff's genuine warmth and eagerness to assist, whether it was making special arrangements or simply ensuring a pleasant stay. The staff’s amiability extended across all roles, from breakfast service to housekeeping, highlighting a consistently high standard of customer service throughout the hotel.
Overall, the staff at Holiday Inn Manchester City Centre is characterized by their friendliness, professionalism and commitment to going above and beyond for their guests, which significantly enhances the overall guest experience.
Wi-Fi
However, some inconsistencies do arise; certain guests encountered issues with connectivity with specific rooms reportedly having poor or sketchy Wi-Fi signals. A few found it challenging to connect devices initially, while others had intermittent disconnections. Despite these occasional drawbacks, the general consensus points towards a predominantly positive experience with the hotel's Wi-Fi, underlined by several mentions of reliable, fast and uninterrupted internet connections.
Gym
Family
Guests appreciate the helpfulness of the hotel staff, particularly in times of need, such as when children fell ill. The hotel staff, especially housekeeping, have been noted for their kindness and assistance under these circumstances.
The dining options at the hotel are also family-friendly with a restaurant that accommodates children and provides good value for money. Breakfast is a big hit among younger guests, adding to the overall positive experience. Special touches, like towel animals on the beds, delight the little ones and contribute to the welcoming family atmosphere.
Families who have experienced early flight arrivals also commend the staff for their flexibility and support, enhancing the overall comfort and satisfaction of their stay. Overall, Holiday Inn Manchester - City Centre proves to be an excellent choice for families looking for a friendly and accommodating hotel experience.
4 Star
The hotel itself impresses with its clean and contemporary design, featuring a stylish lobby, spacious rooms and comfortable stylings. The rooms are consistently praised for their high cleanliness standards, modern amenities and overall beautiful presentation. With all necessary facilities available, they offer a dose of luxury that feels as nice as any five-star hotel, but at a budget-friendly rate.
Exceptional service is a standout feature, particularly noted during breakfast where the friendly staff go above and beyond to ensure a pleasant start to the day. The breakfast itself is highly rated for its quality. Guests also appreciated the welcoming nature of the hotel's staff, often mentioning specific team members who made their stay unforgettable.
Despite a few minor complaints about some amenities not meeting the typical expectations for a four-star hotel and dinner service that could be more refined, the overall consensus is that the Holiday Inn Manchester - City Centre offers a fantastic stay. The hotel meets the high standards expected from the Holiday Inn brand, providing a clean, comfortable and enjoyable environment.
This hotel comes highly recommended for those looking to explore Manchester while enjoying the comforts of a top-notch four-star establishment. With its great facilities, exceptional service and unbeatable location, it is a perfect choice for travelers to the city.
Business
Comfort and productivity are prioritized with clean, comfortable rooms and superior business facilities, including a dedicated business lounge and comfortable workspaces. The hotel’s executive rooms cater explicitly to business travelers, providing an ideal environment for both work and relaxation.
Meetings and client interactions can be seamlessly conducted in various venues within the hotel, such as the well-received lobby, which serves as an excellent spot for hosting business discussions. The overall atmosphere is supportive of business activities, making it a frequent choice for repeat business trips.
The facility is noted as business-friendly and ideal for short-term stays, consistently meeting the expectations of travelers focused on work commitments. While some users pointed out that the dim lighting could be improved for working, the overall feedback underscores the hotel as a dependable and convenient haven for business endeavors.
Accessible
The hotel premises are thoughtfully designed with lowered sinks, door knobs and rails, making navigation easier for wheelchair users and those with mobility impairments. Accessible toilets and the option to change mirror distances further add to the comfort and functionality for guests with disabilities. Senior guests are also well-catered for with options like low height beds and senior-friendly adjustments, ensuring a comfortable stay.
Overall, the Holiday Inn Manchester - City Centre provides a welcoming environment with comprehensive facilities and features that support the needs of disabled individuals and senior citizens, ensuring a pleasant and accessible experience for all its guests.
No, Holiday Inn Manchester - City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Manchester - City Centre by IHG.
No, Holiday Inn Manchester - City Centre by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Manchester - City Centre by IHG.
Yes, Holiday Inn Manchester - City Centre by IHG has a gym.
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