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Summary of reviewsHotel Indigo Manchester - Victoria Station by IHG, stands out as a premier accommodation option in the heart of Manchester. Its enviable location near Manchester Victoria Station and the AO Arena makes it an ideal base for exploring the city, offering easy access to key attractions like the Arndale Shopping Centre and Printworks. Guests consistently highlight the central, convenient location, which is perfect for concert-goers and travelers.
The hotel boasts modern rooms that are frequently praised for their spaciousness, cleanliness and stylish decor. Visitors appreciate thoughtful amenities, including hairdryers, ironing boards and fridges and enjoy stunning city views from floor-to-ceiling windows. Comfortable beds ensure a relaxing stay with bathrooms equipped with modern fixtures such as rain showers.
The cleanliness of the hotel is a standout feature with reviews frequently describing it as immaculate. High standards of hygiene and sanitation practices ensure a comfortable and pleasant stay for guests. The friendly and professional staff receive high marks for their attentive service, creating a welcoming atmosphere and smooth experiences during check-ins and check-outs.
Dining at the hotel is a delightful experience with breakfast receiving high praise for its quality, variety and fresh preparation. Despite minor occasional issues with wait times and buffet selections, the overall sentiment is positive. Dinner offerings are also appreciated for their quality and presentation with efficient room service and a well-stocked bar rounding out the hotel's dining options.
Although the WiFi performance garners mixed reviews, many guests report a reliable and fast connection. The gym, while small, is clean and well-maintained, providing essential equipment for those maintaining their workout routines. The hotel's beds are noted for their exceptional comfort, contributing to a restful stay.
Overall, Hotel Indigo Manchester - Victoria Station delivers a solid 4-star experience with top-notch facilities, stylish decor and a welcoming atmosphere. Its prime location, excellent service and well-appointed rooms make it a top choice for both leisure and business travelers visiting Manchester. Show more
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Hotel Taking Steps Towards Sustainability
Being an IHG hotel, Hotel Indigo likely participates in IHG's Green Engage program. This program helps hotels to measure and manage their environmental impact by tracking energy, water, and waste, and implementing reduction strategies.
Business Hotel
Hotel Indigo Manchester - Victoria Station offers boutique accommodations with business amenities. It provides meeting spaces and business services. Its location near Victoria Station is convenient for transportation and accessing business districts.
Accessible Hotel
This hotel provides full wheelchair access in its accessible rooms. The rooms include plush bedding accessible from both sides, a visual and vibrating pillow alarm, and a bathroom with a roll-in shower, grab rails, and emergency pull cords. Interconnecting room options are available.
4-Star Hotel
This hotel offers stylish and unique accommodations near Victoria Station. It is known for its themed rooms, excellent service, and convenient location, providing a memorable stay.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Room Types
Standard Queen RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a safe deposit box, an electric kettle, parquet floors, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
Standard RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a safe deposit box, an electric kettle, parquet floors, a carpeted floor, as well as a flat-screen TV.
Premium King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.
Standard Twin RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a safe deposit box, an electric kettle, parquet floors, a carpeted floor and a flat-screen TV. The unit offers 2 beds.
King Suite with City ViewFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV, a coffee machine, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Standard King RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard Queen Room - High FloorThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard King Room - High FloorThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
High Floor Standard Twin RoomThe twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Standard Queen Room with City ViewThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard Queen Room - Disability AccessThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a safe deposit box, an electric kettle, parquet floors, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Standard Queen Room - Top FloorThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a safe deposit box, an electric kettle, parquet floors as well as city views. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Hotel Indigo Manchester - Victoria Station boasts an enviable location in the heart of Manchester, making it an ideal base for exploring the city. Just steps from Manchester Victoria Station and the AO Arena, the hotel is perfectly situated for concert-goers and travelers alike. Guests consistently highlight the central, convenient location, which offers easy access to key attractions like the Arndale Shopping Centre, Printworks and various bars and restaurants.
The hotel's modern rooms and stylish decor also receive high praise, along with the friendly and helpful staff. Despite its central position, the hotel offers a quiet retreat from the city's bustle. Visitors appreciate the hotel's proximity to transport links, making it convenient for onward travel and day trips, such as to Liverpool.
Overall, Hotel Indigo Manchester - Victoria Station stands out for its unbeatable location, excellent facilities and welcoming atmosphere, ensuring a comfortable and enjoyable stay for those visiting Manchester.
Breakfast
At Hotel Indigo Manchester - Victoria Station by IHG, breakfast receives high praise for its quality, variety and taste. Guests frequently describe the breakfast as excellent, delicious and freshly cooked to order, noting the extensive selection that caters to various dietary needs. Many highlight the outstanding full English breakfasts and options such as eggs Benedict.
The breakfast service is often recognized as attentive and friendly, adding to the overall positive experience. Despite its busy nature, particularly during peak times, guests appreciate the variety of offerings, from continental options to a well-prepared hot menu. The freshly cooked pastries and wide assortment of teas and coffees also earn positive remarks.
However, a few guests point out that breakfast can be a bit on the expensive side and some note occasional issues with slow service, especially during busy periods. Some guests experienced long waits and found certain buffet items, like fruit choices, to be limited. Despite these occasional drawbacks, the overall consensus is that the breakfast at Hotel Indigo Manchester is a standout feature, consistently described with enthusiasm and satisfaction.
Dinner
Hotel Indigo Manchester - Victoria Station offers a dining experience that guests generally find satisfying and enjoyable. Both breakfast and dinner receive high marks for exceptional quality and presentation with food being freshly cooked and delicious. The restaurant and bar areas are appreciated for their great atmosphere and stylish décor, which complements the overall dining experience.
Guests note that there are plenty of choices at breakfast and the set menus for dinner are varied and appetizing. While some find the evening menu options few, they are nonetheless considered delicious. Room service is efficient, often arriving within 30 minutes and meals served this way are hot and reasonably priced.
The restaurant staff earn praise for their friendliness and professionalism, making the dining experience pleasant. Despite some reports of service delays and occasional issues with the lunch menu, most guests find the food and beverages—including excellent cocktails—worth the visit. The bar is well-stocked and the dining facilities are kept immaculately clean.
While the prices at the restaurant can be seen as expensive by some, most find the overall quality of the food and the dining experience to be worth it. There are occasional criticisms, such as long waits for courses, overcooked breakfast items and unsatisfying portion sizes at dinner. However, the majority of reviews highlight the hotel's great food and beverage offerings, friendly staff and a welcoming atmosphere, making it a good choice for dining during a stay in Manchester.
Rooms
The guest reviews for Hotel Indigo Manchester - Victoria Station highlight the exceptional quality of the rooms, frequently described as spacious, clean and beautifully decorated. Visitors consistently praise the modern, stylish furnishings and the thoughtful amenities provided, including hairdryers, ironing boards, fridges and ample plug sockets. Many rooms offer stunning city views through floor-to-ceiling windows, enhancing the overall experience.
Guests often mention the comfort of the beds, contributing to a relaxing stay. The bathrooms, often large and equipped with modern fixtures such as rain showers, add to the luxury feel. The rooms are quiet and well-equipped with efficient air conditioning and heating controls ensuring a comfortable environment.
Cleanliness is a standout feature with multiple reviews noting the spotlessly clean condition of both the rooms and the overall hotel. The rooms are described as well maintained with tasteful decor blending modern and quirky styles and some rooms featuring unique touches that reflect the building’s history.
Overall, the reviews paint a picture of a meticulously managed hotel offering spacious, comfortable and stylish rooms, making it a top choice for visitors seeking quality accommodation with excellent facilities and a prime location.
Beds
Hotel Indigo Manchester - Victoria Station, part of the IHG Hotel group, consistently receives high praise for its beds. Guests frequently describe the beds as super comfy, extremely comfortable and even the most comfortable they've ever experienced in a hotel. Words like "clean," "pristine," and "huge" are often used to complement the overall sleeping experience. The spacious and well-sized beds contribute to an excellent night's sleep with many guests sleeping soundly and feeling well-rested.
While the beds are almost universally praised for their comfort, some reviews do mention issues with pillows, describing them as either too thin or too hard. Additionally, there were a few mentions of beds being too soft for some guests' preferences or the occasional creaky frame. Despite these minor critiques, the consensus is overwhelmingly positive, highlighting the high-quality bedding and exceptional comfort provided.
Rooms featuring these beds are also noted for their generous size and quiet environment, adding to the overall comfortable stay. For those looking for a restful night in Manchester, Hotel Indigo’s beds appear to be a major draw.
Cleanliness
Hotel Indigo Manchester - Victoria Station has garnered exceptional feedback regarding its cleanliness from its guests. Reviewers frequently describe the hotel as "spotlessly clean," often highlighting the immaculate condition of both rooms and bathrooms. The entire property, including corridors and shared facilities, consistently receives accolades for being extremely clean and well-maintained. Guests find comfort in the modern and stylish decor, which adds to the overall spotless ambiance of the hotel. The clean and fresh environment is complemented by high standards of hygiene and sanitation practices throughout the property. Many visitors appreciate the combination of cleanliness with comfort, making their stay both pleasant and peaceful. This sterling reputation for cleanliness significantly enhances the hotel’s appeal, ensuring guests feel comfortable and well-cared for during their stay.
Staff
The staff at Hotel Indigo Manchester - Victoria Station consistently receive high praise from guests, highlighting their friendliness, attentiveness and professionalism. Many reviews describe the staff as exceptionally friendly, helpful and accommodating, noting that nothing is too much trouble for them. The reception team is frequently mentioned for providing quick and efficient check-ins and check-outs, creating a smooth and pleasant arrival and departure experience. Guests appreciate the warm and welcoming reception they receive from all staff members, pointing out specific employees who have gone above and beyond to make their stay special.
Additionally, the restaurant and housekeeping teams are recognized for their courteous and efficient service with some guests appreciating staff members' efforts to communicate in their native languages. The overall atmosphere is described as pleasant and cheerful with staff consistently ensuring that guests feel at home. The commendations extend to the politeness and professionalism of the staff, making them stand out as a key asset of the hotel. The consistently positive feedback about the staff at Hotel Indigo Manchester highlights their role in contributing to an enjoyable and memorable stay for guests.
Wi-Fi
Hotel Indigo Manchester - Victoria Station garners a mixture of reviews when it comes to its WiFi performance. On the positive side, many guests have praised the speed, stability and overall quality of the internet connection, describing the WiFi as strong, excellent and reliable. The hotel provides free WiFi, which adds to the convenience for guests.
However, there are some instances where guests faced challenges with the WiFi. While the connection was robust for many, some experienced poor connectivity in certain areas of the hotel and had issues with the signal on their TVs, which at times coincided with WiFi disruptions. Moreover, a few reviews highlight situations where the WiFi only worked on certain devices, like phones but not laptops.
Hotel staff receive commendations for their helpfulness, especially when resolving WiFi-related issues quickly. Despite some connectivity hiccups, the general consensus leans towards a positive experience, emphasizing good internet speed and a stable connection overall.
Gym
Hotel Indigo Manchester - Victoria Station features a gym that, while small and basic, is considered perfectly adequate by some guests. The fitness suite is located in the basement and offers essential equipment, making it a useful addition for those looking to maintain their workout routine during their stay. The gym area is consistently kept clean and guests appreciate the hotel's high security measures, which include requiring a room key to access floors via the lift. Overall, despite the gym being on the smaller side, it remains a well-maintained and convenient facility among the hotel's amenities, which also include a bar, restaurant and well-appointed rooms.
4 Star
Hotel Indigo Manchester - Victoria Station by IHG, consistently delivers an all-round good 4-star experience with several guests emphasizing its spotless and immaculate presentation. The hotel’s cleanliness is top-notch, ensuring that both rooms and surroundings remain in pristine condition. Guests appreciate the fantastic facilities that are in line with what one would expect from a four-star establishment. The decor is stylish and modern, while the rooms themselves are very comfortable, finished to a high standard and inspired in design.
Functional rooms, abundant toiletries and the thoughtful addition of complimentary drinks and snacks add to the quality stay. The hotel manages to meet four-star standards consistently with an ambiance and comforts that reflect its rating. The high management standards, alongside helpful staff like Nouri, contribute to a top-class experience.
Guests also highlighted the hotel's excellent location, particularly convenient for work-related stays and expressed a strong inclination to return. The welcoming atmosphere, combined with essential amenities and attractive decor, makes it highly recommended for those seeking a reliable four-star hotel experience in Manchester.
Business
Hotel Indigo Manchester - Victoria Station by IHG, serves as an ideal choice for business travelers. The hotel's excellent conference facilities and wonderful meeting spaces cater to various business needs. Business guests will find the amenities useful, including the functional and well-equipped rooms that are perfect for business stays. The hotel provides top-notch support for organizing business activities, ensuring instant service and a smooth experience.
Located in an accessible and convenient area, the hotel is positioned ideally for business meetings. The helpful and understanding staff enhance the overall experience, making it a great option for those on business trips.
With business-friendly services and good value for the quality provided, many business travelers plan to return for future stays and meetings. The combination of good business amenities and the strategic location makes Hotel Indigo Manchester a strong contender for anyone seeking a business-centric accommodation in Manchester.
Accessible
Hotel Indigo Manchester - Victoria Station, under the IHG brand, offers various accessibility features making it a suitable choice for guests with disabilities. The staff is consistently praised for being helpful and understanding, which enhances the overall experience. The hotel's restaurant is particularly noted for its easy accessibility.
The location is ideal for exploring Manchester with convenient access to local attractions including the Arena and shops. Guests appreciated that the accessible rooms are well-appointed, although feedback about room allocation varied slightly. Some reviews mentioned the steps up to the reception which could pose a challenge for those with mobility issues and the lack of lift access to the garage.
Nevertheless, the hotel does have clearly marked accessible facilities and the staff's assistance ensures a more comfortable stay for those with specific needs. The proximity to stairs and the responsive staff further contribute to an accommodating environment for all visitors.
Luxury
Hotel Indigo Manchester - Victoria Station by IHG, is highly praised for its luxurious atmosphere and modern design. The decor of the hotel is consistently described as being of a high standard with many guests noting it exceeded their expectations. The interiors are sleek and ingeniously constructed, contributing to the overall feeling of luxury. Guests also appreciate the luxury toiletries provided, which add an extra touch of opulence to their stay.
The hotel's modern and beautiful appearance is frequently remarked upon and the hotel itself is considered to be a superb accommodation choice. The friendly and helpful staff further enhance the luxurious experience, making it both a pleasant and worthwhile visit. The hotel successfully combines a luxurious setting with great value for money, ensuring a really luxurious stay.
No, Hotel Indigo Manchester - Victoria Station by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo Manchester - Victoria Station by IHG.
No, Hotel Indigo Manchester - Victoria Station by IHG doesn't allow dogs.
No, parking facilities aren't available at Hotel Indigo Manchester - Victoria Station by IHG.
Yes, Hotel Indigo Manchester - Victoria Station by IHG has a gym.