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3-Star Hotels with Heated Pool in Manila
4 HOTELS IN AND AROUND MANILAMost popular user searches in Manila: hotels with indoor pool, 3-star hotels and hotels near golf courses.
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Categories
3 Star
Pool
Heated Pool
Indoor Pool
Sustainability Journey
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Summary of reviews
The Gramercy Residences NEW RELEASE, nestled in the heart of Makati, benefits from a superb and convenient location that guests consistently praise. The proximity to the business district and CBD Makati, coupled with nearby shops, restaurants and bars, offers a buffet of conveniences for business travelers and tourists alike. The surrounding area, including Century Mall and a readily accessible Seven Eleven, adds to the property’s appeal by meeting everyday needs and ensuring an enriching stay with spectacular views of the vibrant cityscape.
Rooms at The Gramercy Residences generally impress guests with their spaciousness, cleanliness and amenities that include smart TVs with Netflix, comfortable furnishings and excellent views, ensuring a cozy atmosphere. Guests also appreciate the mall's nearby location and robust security measures. However, some operational shortcomings were noted, such as pest control issues, complicated elevator access, room key logistics, inaccuracies in room photos and occasional maintenance lapses, including faulty appliances and random room assignments. These issues highlight areas needing improvement to enhance guest satisfaction further.
The residence's cleanliness stands out, as many guests remark on the spotless and spacious apartments and well-maintained facilities, including the swimming pool. The positive environment is further accentuated by the cleanliness of the building and the great views it offers. Despite minor inconsistencies, such as occasional lapses in bathroom cleanliness and housekeeping oversights, the general sentiment about cleanliness remains positive, contributing to a comfortable stay.
Staff interactions at The Gramercy Residences received mixed feedback. Many guests appreciated the friendliness, professionalism and helpfulness of the staff, particularly Denisse, who was frequently mentioned for her exemplary service. However, some guests experienced unfriendliness and unprofessional behavior from certain members of the reception staff and encountered difficulties when addressing complaints or dealing with booking issues. These inconsistencies indicate a need for more cohesive and consistent customer service.
Free WiFi at the residence has been positively noted for its solid and reliable performance, ensuring a satisfying internet experience for guests. Despite occasional issues with TV reception and Netflix functionality, the availability of TV channels and dependable internet service adds to the overall comfort of the stay.
The pool facilities are another highlight with an inviting swimming pool located on the 42nd floor offering remarkable views and an additional indoor pool praised for its appeal and convenience. Families with children particularly enjoyed these amenities.
Beds at The Gramercy Residences provide a mixed experience. Guests praised the soft, cozy and clean beds, noting that some found the firmness of certain beds comfortable. However, there were complaints regarding uncomfortable and squeaky beds, inadequate futon beds and issues with prepared beddings and dated sheets and towels. The hotel’s logistics around bed arrangements also seemed problematic for some guests, especially those in larger groups or families.
Overall, The Gramercy Residences NEW RELEASE offers a strong location, cleanliness and numerous amenities with some areas for operational and staff service improvements to enhance the overall guest experience.
Rooms at The Gramercy Residences generally impress guests with their spaciousness, cleanliness and amenities that include smart TVs with Netflix, comfortable furnishings and excellent views, ensuring a cozy atmosphere. Guests also appreciate the mall's nearby location and robust security measures. However, some operational shortcomings were noted, such as pest control issues, complicated elevator access, room key logistics, inaccuracies in room photos and occasional maintenance lapses, including faulty appliances and random room assignments. These issues highlight areas needing improvement to enhance guest satisfaction further.
The residence's cleanliness stands out, as many guests remark on the spotless and spacious apartments and well-maintained facilities, including the swimming pool. The positive environment is further accentuated by the cleanliness of the building and the great views it offers. Despite minor inconsistencies, such as occasional lapses in bathroom cleanliness and housekeeping oversights, the general sentiment about cleanliness remains positive, contributing to a comfortable stay.
Staff interactions at The Gramercy Residences received mixed feedback. Many guests appreciated the friendliness, professionalism and helpfulness of the staff, particularly Denisse, who was frequently mentioned for her exemplary service. However, some guests experienced unfriendliness and unprofessional behavior from certain members of the reception staff and encountered difficulties when addressing complaints or dealing with booking issues. These inconsistencies indicate a need for more cohesive and consistent customer service.
Free WiFi at the residence has been positively noted for its solid and reliable performance, ensuring a satisfying internet experience for guests. Despite occasional issues with TV reception and Netflix functionality, the availability of TV channels and dependable internet service adds to the overall comfort of the stay.
The pool facilities are another highlight with an inviting swimming pool located on the 42nd floor offering remarkable views and an additional indoor pool praised for its appeal and convenience. Families with children particularly enjoyed these amenities.
Beds at The Gramercy Residences provide a mixed experience. Guests praised the soft, cozy and clean beds, noting that some found the firmness of certain beds comfortable. However, there were complaints regarding uncomfortable and squeaky beds, inadequate futon beds and issues with prepared beddings and dated sheets and towels. The hotel’s logistics around bed arrangements also seemed problematic for some guests, especially those in larger groups or families.
Overall, The Gramercy Residences NEW RELEASE offers a strong location, cleanliness and numerous amenities with some areas for operational and staff service improvements to enhance the overall guest experience.
Categories
3 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Sustainability Journey
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Info
Categories
3 Star
Pool
Heated Pool
Outdoor Pool
Honeymoon
StayInMyCondo - 30th Condo in Pasay with Pool near Airport MOA,CCP & PICC In Pasay
Aparthotel in Manila
6.3
Rated$
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Categories
3 Star
Pool
Heated Pool
Outdoor Pool
Parking
Categories
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