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Summary of reviewsHotel Urbainn is favorably reviewed for its strategic location near the airport, making it an excellent choice for travelers with early flights or layovers. Although the immediate surroundings may not be attractive and it is distant from major tourist areas, the complimentary shuttle service starting at 6 am adds significant convenience for those in transit. Guests appreciate this practical hub for its comfort and cleanliness, emphasizing the hotel's ability to meet the essential needs of short-term stays.
Complementing the convenience of its location, Hotel Urbainn offers a complimentary breakfast starting at 7 am, which is well-received for its quality and taste despite being somewhat basic in variety. The buffet-style breakfast is noted as delicious and fulfilling, featuring hot options such as beans, eggs, and tortillas. As an added benefit, breakfast guests enjoy seamless hotel-airport transportation, aligning with the hotel's appeal to travelers. Dinner service until 10 pm further enhances the dining experience, providing viable options for those who prefer à la carte menus.
The rooms at Hotel Urbainn are widely lauded for their cleanliness and modern amenities, ensuring a comfortable and convenient stay. Spacious and well-maintained, the accommodations offer guests a restful retreat near the airport. With air conditioning, televisions, and especially comfortable beds and pillows, the rooms provide a relaxing environment. Minor maintenance issues are occasionally reported, but they do not significantly detract from the overall quality of the stay. The cleanliness and aesthetic of the rooms contribute to the hotel's positive image.
Staff members at Hotel Urbainn are consistently praised for their friendliness and attentive service, creating a welcoming atmosphere. Specific team members are acknowledged for exceptional support, and the overall guest experience is enhanced by the professional, accommodating, and empathetic staff. Such service quality complements the hotel's clean, modern facilities.
While the hotel generally meets expectations for room amenities, internet connectivity is a noted issue, with reports of Wi-Fi outages and intermittent access. Guests relying on consistent internet may find this challenging. The parking situation also presents some drawbacks, with limited, crowded spaces, contradicting claims of spaciousness. However, the secure parking with a modest fee and free shuttle service contribute to travelers’ convenience despite these constraints.
Overall, Hotel Urbainn stands out for its comfortable accommodations, exceptional cleanliness, friendly staff, and strategic location near the airport, making it an ideal option for travelers looking for a restful stopover or short stay.
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