3-Star HotelThis hotel provides suite-style accommodations in downtown Chicago, ideal for longer stays. It includes amenities such as a complimentary breakfast, evening social, and fully equipped kitchens, offering excellent value and comfort.
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Summary of reviews related to the '3 Star' categoryHomewood Suites by Hilton Chicago-Downtown offers a reasonable three-star experience with its facilities and services reflecting typical three-star standards. Guests note that the structure was built as a hotel and not a renovation, ensuring a designed-for-purpose environment. The rooms, although showing signs of age and in need of some upgrades, are generally clean and tidy, equipped with kitchen appliances and feature large suites which provide ample space.
The staff have been described as professional and accommodating, contributing to an efficient and smooth check-in process. While some services were reported to be out of order, the overall service quality aligns with what one would expect from a three-star establishment.
However, the hotel does have its drawbacks. Several reviews mention the property's outdated condition and the need for furniture upgrades. Additionally, the price, particularly for parking, was considered expensive by some guests. The lack of roll-in showers was also noted as a limitation.
Overall, Homewood Suites by Hilton Chicago-Downtown provides a decent stay for those seeking a practical and well-served three-star hotel experience, though it leans more towards delivering good value rather than exceeding expectations.
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