4-Star HotelLocated in a renovated historical palace in the center of Kielce, this hotel offers air-conditioned rooms with free Wi-Fi and monitored underground parking. It also features a hot tub, a gym, and an on-site restaurant serving French and Polish cuisine.
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Summary of reviews related to the '4 Star' categoryHotel Willa Hueta has garnered mixed reviews regarding its four-star rating and overall offerings. Many guests feel that the hotel does not meet the expectations associated with a four-star establishment, with some even questioning its accreditation. Concerns have been raised about the standard of the rooms, which some travelers feel are not up to par for a hotel of this rating. The dining experience appears to be another area of disappointment. Breakfast offerings are limited, with a notable lack of options such as lactose-free products, and the food quality and variety have been criticized as not reflective of a four-star service.
Service seems to fall short of expectations too, with reports of unhelpful staff and inadequate communication about events, such as late-night parties that can disturb guests' sleep. Additionally, basic amenities like kettles for making coffee or tea are absent in the rooms, which further lowers the guests' experience. Some guests expressed that the overall quality has declined since the pandemic. These reviews suggest potential travelers may want to consider these aspects when choosing accommodations.
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