Cape Grace, A Fairmont Managed Hotel is a hotel that stands out for its exceptional staff, who are described as engaged, friendly and welcoming. Guests repeatedly praise the reception staff and concierges for their competence and attentiveness to guests' needs. The hotel's location on the Waterfront is also a highlight. Guests feel like royalty during their stay, thanks to the staff's professionalism and warmth. Overall, guests feel that Cape Grace, A Fairmont Managed Hotel is worth the price and describe the service as outstanding.
Protea Hotel Fire & Ice by Marriott Cape Town enjoys an exceptional location in Cape Town's upper city center. Guests appreciate its proximity to popular attractions such as the Waterfront, Table Mountain, Bo-Kaap district and Company's Gardens, as well as the array of bars, restaurants and shops nearby. The area is described as safe and convenient for both tourists and business travelers. The stunning views of Table Mountain further elevate the experience, making it a compelling choice for visitors.
The breakfast at Protea Hotel Fire & Ice is a standout feature, frequently praised for its wide array of options that cater to diverse tastes, including vegan selections. Guests describe the breakfast as amazing and delicious with friendly and helpful staff contributing to a positive dining experience. While some noted the cost and repetitive menu, the general consensus remains overwhelmingly positive.
Dinner options receive mixed reviews but still offer a satisfying experience overall. The a la carte and buffet selections are well-received with standout dishes like butter chicken curry. Attentive and professional service enhances the dining atmosphere, even if occasional issues with cleanliness and menu variety arise.
Guests have mixed opinions regarding the rooms with many appreciating the modern decor, comfort and impressive views of Table Mountain. Cleanliness is frequently highlighted, though issues such as small room sizes, occasional maintenance problems and a lack of basic amenities like fridges and microwaves were noted by some. Despite these drawbacks, the hotel’s favorable location, friendly staff and overall comfort leave a good impression on many visitors.
Cleanliness is generally well-regarded with rooms and public areas described as modern, neat and comfortable. Regular daily cleaning ensures a fresh environment and the hotel's facade and decor add to its appeal. Some minor housekeeping lapses were mentioned but do not significantly detract from the overall positive sentiment.
The exceptional staff at Protea Hotel Fire & Ice are a recurring highlight in reviews. Guests consistently remark on the friendliness, helpfulness and attentiveness of the team across all areas of the hotel. Specific members, such as Chef Byron, Avril and Amber, have left lasting impressions, further elevating guests' experiences with their exceptional service.
Free wifi is appreciated by many guests for its stability and convenience throughout the property, although there are occasional concerns about its security and instances of downtime. The ease of access remains a positive aspect for most visitors.
The gym receives mixed feedback with some guests finding the facilities limited and in need of improvement. On a more positive note, the pool area is generally enjoyed, even if it's noted to be small with occasionally cold water. It serves as a pleasant feature for those looking to relax.
Private parking is seen as a secure and accessible feature, though some guests find the parking spaces small and tricky to navigate. The need to pay for parking was also a point of contention for some reviewers. Nonetheless, the convenience of on-site parking is appreciated.
The hotel's beds consistently earn high marks for comfort with many guests highlighting the spaciousness and softness of the pillows and bed linens. A good night's rest is a frequent positive note in reviews, reaffirming the hotel's commitment to guest comfort.
The Victoria & Alfred Hotel by NEWMARK is a top choice for those looking for a luxurious and convenient stay in Cape Town. The hotel's location on the pierhead jetty at the V&A Waterfront offers stunning views of Table Mountain and easy access to shops, restaurants and bars. The breakfast is a highlight for many guests with a good selection of fresh and delicious food and spectacular views. The rooms are a mix of luxury and comfort with spacious and beautiful Mountain View rooms recommended for the extra cost. The hotel is exceptionally clean with multiple guests complimenting the clean and cozy rooms and the maid service. The staff is exceptional with friendly, helpful and professional service. The hotel offers free valet parking in a safe and secure garage located right next to the hotel. The beds are super comfortable, ensuring a good night's sleep. Overall, the Victoria & Alfred Hotel by NEWMARK is a delightful and convenient place to stay with beautiful views and plenty of comfort.
InterContinental Table Bay Cape Town by IHG, located in Cape Town's V&A Waterfront, receives consistent praise for its prime location and breathtaking views of the ocean and Table Mountain. Guests highlight the convenience of being close to numerous attractions, from shops and restaurants to the picturesque harbor, making it an ideal base for exploring the city's main tourist sites. The direct connection to the V&A Waterfront shopping mall is particularly applauded for the ease of access to various amenities.
The hotel excels in providing an exceptional breakfast experience with a vast and varied buffet that caters to many tastes and dietary needs. The quality and freshness of the food, along with the impeccable service and scenic views from the breakfast room, enhance the dining experience despite occasional crowding issues.
While the dining options at the Siba restaurant and the Union Bar receive high marks, some evening restaurant choices are seen as limited and at times, overpriced. The in-room dining service is generally appreciated for its comfort, though it faces mixed reviews regarding timeliness and food quality. Despite some inconsistencies, the overall dining experience is still viewed favorably.
Rooms at InterContinental Table Bay Cape Town by IHG are noted for their spaciousness and comfort, offering beautiful views. However, many guests suggest that the rooms could benefit from refurbishment due to their dated interiors. Cleanliness is often praised, though there are occasional reports of inconsistent room servicing and maintenance issues.
The staff at InterContinental Table Bay Cape Town by IHG are frequently highlighted as a standout feature, praised for their friendliness, helpfulness and professionalism. While most interactions are positive, some guests experienced occasional slow service or unfriendly encounters, which could be improved.
WiFi connectivity at the hotel has mixed reviews with some guests finding it satisfactory while others faced issues with slow and unreliable connections, particularly in the rooms.
The hotel’s spa is well-regarded with guests praising the quality of treatments and the professionalism of the staff. However, occasional renovations and the lack of certain amenities are noted as drawbacks.
The gym, while appreciated for being a useful feature, is seen as basic and in need of improvements. The pool area, although described as lovely and relaxing, could benefit from better maintenance and more consistent service.
Parking at InterContinental Table Bay Cape Town by IHG is highly appreciated for its valet service, secure access and convenience, though a bit more space could enhance the experience.
Overall, InterContinental Table Bay Cape Town by IHG is highly recommended for its stellar location, exceptional breakfast and friendly staff. With a few updates and improvements, especially in the areas of room modernization, dining variety and WiFi connectivity, the guest experience could be even further elevated.
Dock House Boutique Hotel and Spa is a luxurious 5-star hotel that offers exceptional service and accommodation. The hotel's location is perfect, situated right on the waterfront, close to attractions and offering beautiful views. Guests rave about the marvellous buffet breakfast and the well-thought-out layout of the spacious and luxurious rooms, complete with super comfy beds and opulent bathrooms. The exceptional and gracious staff are a standout feature with many mentioning Donovan, Monica and Innocent for their attentive and friendly service. Overall, Dock House Boutique Hotel and Spa is an excellent choice for any traveller looking for luxurious accommodation and exceptional service.
The Queen Victoria Hotel by NEWMARK is a luxurious and modern 5-star hotel located in the heart of the V&A Waterfront in Cape Town. Guests consistently praise the hotel's superb central location, friendly and helpful staff and stunning views of the Waterfront. The breakfast options are described as phenomenal and delicious, while the dinner receives mixed reviews. The rooms are spacious, beautifully decorated and always kept clean, although some guests noted that some rooms were tatty. The hotel maintains very high standards of cleanliness and the staff is exceptional, providing top-class service that will make your stay unforgettable. The outdoor pool area is lovely, although guests wished for better control and more facilities. Overall, the Queen Victoria Hotel by NEWMARK is a truly exceptional and luxurious hotel experience that will exceed your expectations.
A true gem of Cape Town, this luxury hotel is located at the Victoria & Alfred Waterfront and boasts stunning panoramic views of Table Mountain and the marina. Featuring luxurious and elegant accommodation, a plethora of spa and wellness treatments, exquisite dining options, a majestic infinity pool with cabanas and palm trees all around, as well as access to one of the most wonderful beaches of Cape Town, One&Only is certain to make your stay there as unforgettable and unique as possible.
Summary of reviews
One&Only Cape Town is a luxurious and world-class resort with exceptional facilities and services. The hotel's location is perfect for exploring Cape Town with stunning views of the harbor and Table Mountain. Guests rave about the delicious breakfast buffet and variety of options, as well as the beautifully designed and spacious rooms. The hotel's cleanliness is impeccable with super clean rooms and an amazing housekeeping service. The staff is described as amazing, very friendly and helpful, providing excellent service. The spa and pool facilities are also highly praised with guests relishing the opportunity to unwind and relax. Despite a few negative reviews, the majority of guests agree that One&Only Cape Town is a beautiful and superb resort and their number one choice for accommodation.
The Commodore Hotel is a highly recommended hotel with a great location that guests loved. It is situated close to the V&A Waterfront and other attractions, making it convenient for sightseeing. The hotel offers a wonderful breakfast with a good variety of food, although some guests had minor complaints. The rooms are well-decorated and clean with a junior suite being particularly praised. The staff at The Commodore Hotel are friendly, helpful and accommodating with many guests praising their exceptional service. Although there were some minor issues, guests found the service to be the best they've experienced. Overall, The Commodore Hotel is a great choice for those looking for a comfortable stay in a convenient location with excellent service.
The Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge is highly regarded for its strategic location, offering easy access to the vibrant V&A Waterfront, shops, restaurants and key attractions such as the aquarium, the Cape Town Stadium and the Hop On Hop Off bus station. This central position, combined with a safe and lively surrounding area, makes it ideal for both leisure and business travelers.
Guests consistently praise the hotel's breakfast, highlighting its extensive variety, quality and enjoyable atmosphere with options like fresh fruits and expertly prepared omelettes. The breakfast service is also commended for its efficiency and friendliness. Dinner experiences receive mixed feedback with some guests enjoying the quality and variety of food, especially room service. However, issues such as inconsistent service and the restaurant's remote location are noted.
Room cleanliness and maintenance are standout features with modern amenities, comfortable beds and quiet atmospheres contributing to a pleasant stay. The staff receive significant acclaim for their warmth, professionalism and helpfulness, often going above and beyond to ensure guests have a pleasant experience. However, the size of standard rooms is a recurring concern, often described as small and cramped, making longer stays or family visits less comfortable.
The hotel's free parking is another highlight, offering ample, secure and convenient parking spaces. While the gym is appreciated for its cleanliness and equipment availability, guest feedback suggests a need for modern upgrades and better maintenance. The spa receives mixed reviews with some guests enjoying the services and others finding it lacking in size and clarity of service.
Families find the hotel's welcoming atmosphere and staff helpfulness appealing, though the family rooms are often noted as being smaller than expected. Finally, the beds receive mixed reviews; while many guests describe them as comfortable and conducive to a good night's sleep, others point out issues with bed sizes and firmness.
Overall, the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge excels in location, staff service, cleanliness and breakfast quality, making it a reliable choice for visitors prioritizing these aspects, despite minor areas needing improvement.
The Radisson Blu Hotel Waterfront in Cape Town is a luxurious, 5-star hotel with exceptional facilities and services. Guests have raved about the hotel's top-notch location with beautiful views of the marina, sea and Table Mountain and proximity to the popular V&A Waterfront, stadium and mall. The breakfast options are fantastic with a great selection and quality and guests describe it as one of the best breakfasts they've ever had. The hotel's staff is exceptional, providing excellent, super helpful, friendly and professional service. The spa and pool facilities are also great, perfect for those looking to unwind and destress on their travels. Families looking for a great vacation spot should consider the Radisson Blu Hotel Waterfront with everything available for children. The beds are very comfortable with some guests commenting that they are the best beds they have ever slept on. Although some maintenance issues have been reported in certain rooms, the overall quality of the facilities and services more than make up for any minor problems. Overall, guests mentioned that the hotel lives up to its well-deserved 5-star rating and it's a special place to stay.
The Dolphin Beach Hotel Self Catering Apartments is celebrated for its exceptional location, providing guests with stunning views of the sea and Table Mountain and its direct access to the beach. The central positioning near shops and city attractions, combined with a sense of seclusion, makes it an ideal retreat for exploring Cape Town while enjoying a serene, private escape.
The spacious and well-equipped rooms feature breathtaking views, particularly from balconies, though some guests noted that the furnishings are somewhat dated. The accommodations are generally clean and comfortable, enhancing the overall pleasant experience with minor issues related to the need for updates and occasional inconsistencies in housekeeping.
Breakfast at the hotel receives mixed feedback, though many guests praise the delicious and varied options. Some concerns about monotony and value for money are noted, but the breakfast experience remains positive for many. The in-house Blowfish restaurant is highly acclaimed for its fantastic food and service, whereas other dining options receive more varied reviews.
The staff at Dolphin Beach Hotel are commonly described as friendly, helpful and accommodating, contributing significantly to a welcoming atmosphere. The hotel's beach location provides breathtaking sunsets, direct ocean access and a spacious environment perfect for families with amenities like a play area and pool adding to the family-friendly appeal.
Overall, the Dolphin Beach Hotel Self Catering Apartments come highly recommended for their unbeatable location, comfortable accommodations and exceptional service, making it a top choice for families, beach lovers and those seeking a memorable stay in Cape Town.
The Bay Hotel in Camps Bay is a beachfront hotel that offers a mixed experience for families with children. While some guests had issues with cleanliness and room facilities, others had a positive experience, especially with the breakfast which they found to be one of the finest. Kids loved the hotel, but parents would have preferred more space and facilities. However, the hotel's location on the beachfront is unbeatable. Some guests complained about the noise and lack of privacy in sea-facing rooms, but others found them to be enjoyable. The safety of the hotel was a concern for some guests as vagrants easily gained access to rooms, making it traumatic for children. Additionally, some guests found the environment inappropriate for families as day guests were allowed to flood the pools and drink champagne throughout the day.
South Beach Camps Bay Boutique Hotel is an all-suite, 5-star hotel situated less than 50m from Camps Bay beach. All suites are sea facing and offer either a balcony or patio.
Summary of reviews
South Beach Camps Bay Boutique Hotel is a luxurious and stylish boutique hotel that offers an exceptional experience for guests. The hotel's location is perfect with breathtaking ocean views from every room and just steps away from the beach. Guests can enjoy a unique breakfast experience with fresh bread and pastries delivered to their doors each morning. The rooms are spacious, well-equipped and immaculately clean with modern amenities like Nespresso machines and rainforest showers. The staff is friendly, professional and highly responsive, providing exceptional customer service. The hotel's pool area is a standout feature with private heated pools and rooftop pools showcasing wonderful sunset views. The hotel also offers safe and secure parking for guests. Overall, South Beach Camps Bay Boutique Hotel is a beautiful property that won't disappoint, providing guests with a luxurious and romantic getaway that is stylish, sophisticated and full of cool vibes.
The Winchester Hotel in Cape Town is a charming colonial-style boutique hotel located conveniently on the main road by the beach. Guests have raved about their stunning stays, describing it as one of the best experiences in Cape Town. The hotel offers impeccable facilities and services, making it a top choice for visitors. The comfortable, high-quality rooms have also been praised with breathtaking ocean views being a bonus. Although some guests felt the room rate was a bit steep, the hotel's exceptional service and ideal location near the beach make it a must-visit.
The President Hotel in Cape Town receives high praise across several key aspects, making it a popular choice among travelers seeking both leisure and convenience.
Located in the vibrant Sea Point area, the hotel's prime positioning stands out as one of its greatest assets. Guests frequently commend its close proximity to the beach, Sea Point promenade and a myriad of shops, restaurants and bars. Its strategic location also allows for easy access to major attractions like the V&A Waterfront and Camps Bay, enhanced by reliable public transport options.
The breakfast experience is often highlighted as a standout feature with many guests praising the extensive and high-quality buffet. Descriptors like excellent, superb and magnificent are commonly used with particular favor given to the variety and dietary accommodations. The breakfast setting, complemented by attentive and friendly staff, further elevates the experience.
Dinner at the hotel's restaurant receives mixed reviews, though many guests admire the quality and taste of the food. Specific dishes like pizzas, seafood and specialty items receive commendations, although some guests feel the menu is overpriced and limited, particularly for vegetarians. While the service at dinner can sometimes be slow, the overall dining experience remains pleasant.
Rooms at the President Hotel are generally well-received with guests appreciating their spaciousness, cleanliness and modern amenities. Many enjoy beautiful views and find the rooms comfortable, although occasional issues with noise, inadequate housekeeping and dated decor are noted. The hotel's proactive approach to addressing these concerns is appreciated by many guests.
Cleanliness throughout the hotel is highly praised with both rooms and common areas consistently described as spotlessly maintained. A few guests mention isolated cleaning issues but overall, the majority view the hotel as providing a hygienic and tidy environment.
The exceptional service provided by the staff is frequently highlighted with many guests remarking on the friendliness, professionalism and attentiveness of the team. Efficient check-ins, accommodating special requests and helpful assistance are common themes in the positive feedback about the staff.
Feedback on the hotel's WiFi is mixed. While some guests praise the stable and fast connection, others encounter issues such as slow speeds and intermittent connectivity, particularly in rooms. This inconsistency suggests that improvements could enhance the guest experience in this area.
The spa at the President Hotel receives largely positive reviews with guests enjoying the relaxing ambiance and quality treatments. Despite some minor issues with organization and cleanliness, the overall spa experience is considered an appealing amenity.
The gym, while functional and well-equipped, is often noted for its small size and outdated equipment. Guests appreciate the variety of workout options but suggest that modernizing and expanding the gym could significantly improve the experience.
The pool area gets favorable reviews for being clean, inviting and well-equipped with adequate amenities. However, some guests find it too cold due to the lack of heating and overcrowding can be an issue during peak times. Despite this, the pool remains a delightful part of the hotel experience.
Parking at the hotel garners mixed feedback. Guests appreciate the secure parking options, although some find the fees unexpected and the spaces occasionally limited. Clearer parking arrangements and improved capacity could enhance guest satisfaction in this area.
In summary, the President Hotel offers a well-rounded and enjoyable stay with its prime location, excellent breakfast, clean facilities and friendly staff being the primary highlights. While there are areas for improvement, such as dinner service, WiFi reliability and gym facilities, the hotel successfully provides a comfortable and convenient base for exploring Cape Town.
The Twelve Apostles Hotel & Spa in Cape Town is a luxurious and exclusive spot that offers exceptional staff friendliness and personalized service. Guests were impressed with the breathtaking views and accommodating atmosphere, especially for travelers with young children who were provided with cute and warm gown and slippers. While some guests experienced minor hiccups, the overall experience was top-notch with great food and wine, gorgeous room upgrades and places to read. If you're looking for a luxurious getaway, the Twelve Apostles Hotel & Spa is the perfect spot to relax in luxury and experience Monte Carlo in Cape Town.
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