Accessible ApartmentSummary of reviews related to the 'Accessible' category1 on Albert Building offers a mixed experience in terms of accessibility, particularly for guests with disabilities. On a positive note, the hotel's location is highly convenient, being easy to access by Ubers and other forms of transport due to its proximity to main roads and downtown. The security team at the reception is praised for their kindness and helpfulness, contributing to a secure and safe environment. Guests appreciated the cleanliness and simplicity of the apartment, which was described as accessible.
However, there are significant drawbacks. The stairs posed a challenge and the balcony was inaccessible. The elevators, which are crucial for mobility, had issues with working consistently. Some guests struggled with technological aspects due to a lack of assistance available, especially when access keys failed to function. Clearer instructions for parking are also needed. Despite these issues, the overall location and security presence make it a reasonably accessible option. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, at a cost: A wheelchair can be rented on a daily basis.
Is there anything that you would like to highlight, add or clarify? The shower also has a seat as well as handrails and a hand-held shower.