HOTEL MYSTAYS Matsuyama
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHOTEL MYSTAYS Matsuyama receives commendable reviews, particularly for its outstanding location, which allows guests easy access to Matsuyama Castle and other key attractions through convenient transportation options. Proximity to JR Matsuyama Station and nearby tram stops enhances the overall experience, making it an ideal base for exploring the vibrant city and its offerings.
Guests consistently praise the hotel for its excellent breakfast buffet that showcases both Japanese and Western dishes, with local specialties being a highlight. The variety and quality of the breakfast make it a standout feature, although it can occasionally become crowded. The dinner experience is similarly noteworthy, with an Italian restaurant offering highly recommended pasta dishes. While securing reservations can be challenging, the surrounding area offers additional dining options.
Rooms at the hotel are spacious and comfortable, often cited for their spectacular views of Matsuyama Castle. Cleanliness is a significant strength, with well-maintained facilities contributing to a pleasant stay. Although some room furnishings may feel slightly dated, the overall comfort and amenities compensate this, offering good value for money.
Staff service at HOTEL MYSTAYS Matsuyama is frequently highlighted for being friendly and accommodating, enhancing the guest experience with polite and attentive care. The hotel's clear communication and helpfulness extend to logistical details like parking, which, despite some complexity, is well-managed by the staff.
The hotel is particularly favored by families, with spacious rooms and child-friendly amenities, ensuring a welcoming environment. Guests appreciate thoughtful touches, such as goodie bags for children, and the overall family-friendly atmosphere, which contributes to a satisfying visit.
Internet connectivity receives mixed feedback, yet remains adequate for essential tasks. For business travelers, the hotel’s strategic location, cleanliness, and dining options make it a reliable choice, with an appreciation for the efficient transport connections and amenities tailored to their needs. Despite being considered slightly on the higher side in pricing, the hotel offers substantial cost performance and comfort, leaving guests with a positive impression of their stay.
Categories
Guests consistently praise the hotel for its excellent breakfast buffet that showcases both Japanese and Western dishes, with local specialties being a highlight. The variety and quality of the breakfast make it a standout feature, although it can occasionally become crowded. The dinner experience is similarly noteworthy, with an Italian restaurant offering highly recommended pasta dishes. While securing reservations can be challenging, the surrounding area offers additional dining options.
Rooms at the hotel are spacious and comfortable, often cited for their spectacular views of Matsuyama Castle. Cleanliness is a significant strength, with well-maintained facilities contributing to a pleasant stay. Although some room furnishings may feel slightly dated, the overall comfort and amenities compensate this, offering good value for money.
Staff service at HOTEL MYSTAYS Matsuyama is frequently highlighted for being friendly and accommodating, enhancing the guest experience with polite and attentive care. The hotel's clear communication and helpfulness extend to logistical details like parking, which, despite some complexity, is well-managed by the staff.
The hotel is particularly favored by families, with spacious rooms and child-friendly amenities, ensuring a welcoming environment. Guests appreciate thoughtful touches, such as goodie bags for children, and the overall family-friendly atmosphere, which contributes to a satisfying visit.
Internet connectivity receives mixed feedback, yet remains adequate for essential tasks. For business travelers, the hotel’s strategic location, cleanliness, and dining options make it a reliable choice, with an appreciation for the efficient transport connections and amenities tailored to their needs. Despite being considered slightly on the higher side in pricing, the hotel offers substantial cost performance and comfort, leaving guests with a positive impression of their stay.
Business Hotel
This hotel is equipped with 7 meeting rooms, including a large banquet hall 'Duemila,' a smaller 'Star Room,' a 'Boardroom,' and a medium banquet hall 'Festa' that holds 80 people. It features a business center and offers Wi-Fi throughout.
Hotel with Parking
This hotel offers parking and EV charging stations, making it suitable for travelers with electric vehicles. As a business hotel, parking is essential for travelers arriving by car.
EV charging stations
Accessible Hotel
This hotel features wheelchair access and rooms/facilities for disabled guests. It also has an accessible room and provides lift access.
Hotel with EV Charging Stations
This hotel is equipped with an Electric Vehicle (EV) Charging Device, specifically the "TerraCharge" service. Users can register and manage reservations and payments via smartphone. Parking is available at a fee.
4-Star Hotel
This hotel is a popular choice among guests and offers comfortable accommodations. It is well-situated for exploring Matsuyama and provides essential amenities for a pleasant stay.
Family Friendly Hotel
Guest Reviews
HOTEL MYSTAYS Matsuyama stands out for its exceptional location in the vibrant city of Matsuyama. Perfectly positioned near Matsuyama Castle, guests can enjoy stunning views of the castle and its moat from their rooms, providing a picturesque backdrop to their stay. The hotel's central location offers convenient access to various modes of transportation, including a nearby tram stop that connects travelers to key attractions like Dogo Onsen and the city's shopping arcades.
Proximity to JR Matsuyama Station, just a ten-minute walk away, makes it ideal for those relying on public transport. In addition, the hotel is within walking distance of essential amenities, such as restaurants, convenience stores, and local nightlife venues. Guests appreciate the ease of getting around, with tram lines right outside and frequent connections to explore Matsuyama’s sights.
Matsuyama Castle is a stone's throw away, inviting visitors for leisurely strolls through its historical grounds. For first-time guests, HOTEL MYSTAYS Matsuyama provides a welcoming and comfortable base to explore the city, with its excellent transport links ensuring easy access to Matsuyama's downtown area and beyond.
At HOTEL MYSTAYS Matsuyama, the breakfast experience is consistently praised for its delicious offerings and excellent value for money. Guests often find themselves looking forward to the morning meal, appreciating the abundant and fresh selections available. The buffet features a wide variety of dishes, balancing both Japanese and Western styles, with particular emphasis on local specialties like tai-meshi and sesame seed rice, which are frequently highlighted as delicious and fulfilling.
Diners commend the thoughtful use of local ingredients, which not only enhance the flavors but also offer a unique taste of the region. The breakfast buffet is described as sumptuous, with neatly presented options that cater to various palates, and it runs from 6:45 to 10:00 AM, providing ample time for guests to enjoy the meal.
Though the breakfast consistently receives high marks for its quality and variety, some guests note that it can become crowded, and on rare occasions, there might be issues with food replenishment. Nonetheless, the overall impression of the breakfast at HOTEL MYSTAYS Matsuyama is positive, with many visitors considering it a standout aspect of their stay.
Dinner at HOTEL MYSTAYS Matsuyama offers a delightful culinary experience, especially for guests who appreciate Western cuisine. The hotel features a limited but impressive restaurant selection, with a standout Italian eatery on the first floor. Reviews highlight the delicious pasta options, including a must-try yuzu pasta, which receives high praise. Those fortunate enough to secure a reservation can enjoy an excellent meal, with the restaurant's tapas dinner also garnering admiration. An all-you-can-eat and drink menu adds to the appeal, offering reasonable pricing for a variety of dishes. Although the demand for dining at the hotel is evident, as some guests faced difficulty securing a table due to full bookings, nearby dining options provide alternatives for those eager to explore the local culinary scene. Overall, the dining experience at HOTEL MYSTAYS Matsuyama is noted for its quality and convenience, making it a worthy consideration for guests seeking satisfying meal options during their stay.
The rooms at HOTEL MYSTAYS Matsuyama are consistently praised for their spaciousness and comfort, with many guests noting that the rooms are larger than typical Japanese hotel standards. Visitors frequently mention the spectacular views of Matsuyama Castle, which can be admired from many of the rooms, adding a picturesque touch to their stay. The cleanliness of the rooms is another high point, with guests appreciating the tidy and hygienic environment.
In terms of amenities, the hotel appears to offer necessary comforts, such as spacious bathrooms and useful amenities that contribute to a pleasant experience. Guests have also commented positively on the room layouts, which are practical and well-designed, enhancing the overall comfort of the space. The clean and comfortable bedding further contributes to a restful night's sleep.
While some reviews point out a slightly dated décor and old furnishings, the overall sentiment remains positive due to the cleanliness and ample space provided. The hotel’s location is convenient, allowing easy access to Matsuyama and its attractions, making it a suitable choice for both solo and family travelers. Additionally, the value for money is often highlighted, with guests appreciating the combination of affordable pricing, prime location, and room comfort.
When it comes to the beds at HOTEL MYSTAYS Matsuyama, guests have shared a mix of opinions, with a strong emphasis on comfort. Many found the beds to be comfortable, with some guests even describing them as the most comfortable they experienced during their holiday in Japan. The availability of two types of pillows was appreciated, contributing to restful sleep. Queen-size beds were noted for providing an ample and comfortable sleeping experience.
However, some guests encountered issues with bed firmness, pointing out that certain beds were too hard or felt cramped for two people. There were comments about the bed being a bit firm or hard, though a few guests found the firmness improved after a period of adjustment. Despite this, the beds generally received praise for cleanliness, and the overall comfort seems to have contributed positively to the stay for many. The varying experiences highlight differing personal preferences, but the general consensus tilts towards comfort and cleanliness as key strengths in the hotel's bedding experience.
HOTEL MYSTAYS Matsuyama generally receives high praise for its cleanliness, making it a reliable choice for travelers to the area. Guests frequently highlight the clean and comfortable rooms, as well as the tidy and well-maintained facilities. The hotel's cleanliness extends to various parts of the venue, including the lobby, guest room corridors, and dining areas, contributing to a luxurious feel overall.
Despite these positives, some guests have noted occasional lapses, such as minor dust accumulation, hair in bathrooms, and the need for deeper carpet cleaning as the facility is slightly aging. Additionally, some aspects, like the breakfast area cleanliness and explanations from the reception staff, could use improvement. However, these issues appear to be exceptions rather than the rule.
In general, the clean environment, alongside friendly service and the hotel's picturesque views of the nearby castle, leaves a positive impression. The combination of cleanliness and comfort seems to consistently enhance guests' experiences, making this hotel a commendable choice for a stay in Matsuyama.
HOTEL MYSTAYS Matsuyama is praised for its friendly and attentive staff, who consistently offer polite and warm service to guests. Many reviews highlight the front desk staff as particularly accommodating and responsive, always ready to assist with questions or special requests, and even providing guidance on parking and other logistical details with a smile. The hotel's staff demonstrate a high level of professionalism and friendliness, making guests feel welcome and comfortable during their stay. Their efforts include small gestures such as lending umbrellas and ensuring that families have adjoining rooms, showcasing their commitment to enhancing the guest experience. Moreover, the staff across all areas of the hotel, including reception and restaurant service, maintain a cheerful demeanor, contributing to a pleasant atmosphere. Though there are occasional mentions of less friendly encounters, the overwhelming feedback suggests that the staff's service is a significant asset to the hotel, making it a comfortable and convenient choice for visitors to Matsuyama. With English-speaking staff available to assist international travelers, guests find accessibility and communication are well-managed, adding to the overall positive experience at the hotel.
When staying at HOTEL MYSTAYS Matsuyama, guests can enjoy the convenience of free Wi-Fi, although experiences with the internet vary. While some visitors found the Wi-Fi to be good, others noted that the connection in their rooms was weak or relied on the city's free Wi-Fi rather than the hotel's own network. Additionally, the internet speed may not match what some international guests are accustomed to, but it generally suffices for essential tasks. Despite these mixed reviews, being in proximity to Matsuyama Castle and having easy access to nearby conveniences like the train station does enhance the overall stay for guests.
Parking at HOTEL MYSTAYS Matsuyama seems to be a well-managed, though somewhat complex, affair. Guests have appreciated the clear and thorough guidance provided, along with the politeness and consideration of the parking attendants. Although the on-site parking includes a tower type facility that has vehicle size restrictions, guests found the staff to be adept at arranging spaces for their convenience. Despite the limited availability and occasional tightness of spaces, the hotel tries to accommodate guests efficiently, sometimes directing them to nearby multi-story or coin-operated parking options. The pricing for parking, both on-site and nearby, has been mentioned as reasonably affordable by some, though others have noted the fees as expensive. The parking location behind and next to the hotel adds a level of convenience, and the ability to come and go freely seems to be a noteworthy feature. Overall, the hotel ensures that parking runs smoothly with a good team response, making it a manageable aspect of the stay.
Nestled in an ideal location for exploring Matsuyama, HOTEL MYSTAYS Matsuyama shines as a family-friendly destination that caters to the needs of travelers with children. Guests rave about the spacious rooms, which comfortably accommodate families, making it easy for everyone to unwind and even bathe together. Recognized for its strategic position, the hotel serves as a perfect hub for tourists, with easy access to attractions like Dogo Onsen via a convenient train ride.
Families repeatedly mention the warm and accommodating service of the staff, who make children feel welcome and cared for. A thoughtful touch includes goodie bags for tired young travelers, a gesture appreciated by parents. Moreover, the availability of a Family Mart right across the street adds to the convenience, ensuring that essentials are always within reach. The buffet dinner offered at the hotel is a hit among families, adding to the overall satisfaction of their stay.
Hotel staff consistently receive praise for their attentiveness, such as ensuring adjoining rooms for families wanting to be together. Overall, HOTEL MYSTAYS Matsuyama emerges as an ideal choice for those seeking comfort, accessibility, and a child-friendly environment during their family travels in Japan.
HOTEL MYSTAYS Matsuyama receives high marks for its cost performance, making it a good choice for budget-conscious travelers. Guests often describe their stay as offering excellent room quality and great dining options, highlighting the hotel's restaurant as a standout feature. The staff is noted for their politeness and accommodating nature, enhancing the overall guest experience. Despite the facilities being considered outdated for a four-star establishment, the hotel is praised for providing everything needed for a comfortable stay. It is deemed suitable for both business and leisure travelers, offering good value for money. Overall, guests leave with a lovely impression of their stay.
Hotel Mystays Matsuyama proves to be a solid choice for business travelers, offering a range of favorable amenities and services tailored to those on the go. Nestled in a strategic location near the city center, it is just a 10-minute walk from the JR station, enhancing its accessibility. The availability of convenient transportation options, including electric bicycle rentals, allows guests to efficiently explore Matsuyama and manage their schedules with ease. The hotel stands out for its clean environment and delicious cuisine, crucial elements for a productive business trip. While the hotel is priced on the higher side, it is generally considered a good value given the quality. The hotel's reputation is bolstered by repeat business visits, with recommendations for its suitability and reliability. Overall, it provides a dependable experience for business travelers seeking comfort, convenience, and efficiency in Matsuyama.
Location Show Map
Location
Proximity to JR Matsuyama Station, just a ten-minute walk away, makes it ideal for those relying on public transport. In addition, the hotel is within walking distance of essential amenities, such as restaurants, convenience stores, and local nightlife venues. Guests appreciate the ease of getting around, with tram lines right outside and frequent connections to explore Matsuyama’s sights.
Matsuyama Castle is a stone's throw away, inviting visitors for leisurely strolls through its historical grounds. For first-time guests, HOTEL MYSTAYS Matsuyama provides a welcoming and comfortable base to explore the city, with its excellent transport links ensuring easy access to Matsuyama's downtown area and beyond.
Breakfast
Diners commend the thoughtful use of local ingredients, which not only enhance the flavors but also offer a unique taste of the region. The breakfast buffet is described as sumptuous, with neatly presented options that cater to various palates, and it runs from 6:45 to 10:00 AM, providing ample time for guests to enjoy the meal.
Though the breakfast consistently receives high marks for its quality and variety, some guests note that it can become crowded, and on rare occasions, there might be issues with food replenishment. Nonetheless, the overall impression of the breakfast at HOTEL MYSTAYS Matsuyama is positive, with many visitors considering it a standout aspect of their stay.
Dinner
Rooms
In terms of amenities, the hotel appears to offer necessary comforts, such as spacious bathrooms and useful amenities that contribute to a pleasant experience. Guests have also commented positively on the room layouts, which are practical and well-designed, enhancing the overall comfort of the space. The clean and comfortable bedding further contributes to a restful night's sleep.
While some reviews point out a slightly dated décor and old furnishings, the overall sentiment remains positive due to the cleanliness and ample space provided. The hotel’s location is convenient, allowing easy access to Matsuyama and its attractions, making it a suitable choice for both solo and family travelers. Additionally, the value for money is often highlighted, with guests appreciating the combination of affordable pricing, prime location, and room comfort.
Beds
However, some guests encountered issues with bed firmness, pointing out that certain beds were too hard or felt cramped for two people. There were comments about the bed being a bit firm or hard, though a few guests found the firmness improved after a period of adjustment. Despite this, the beds generally received praise for cleanliness, and the overall comfort seems to have contributed positively to the stay for many. The varying experiences highlight differing personal preferences, but the general consensus tilts towards comfort and cleanliness as key strengths in the hotel's bedding experience.
Cleanliness
Despite these positives, some guests have noted occasional lapses, such as minor dust accumulation, hair in bathrooms, and the need for deeper carpet cleaning as the facility is slightly aging. Additionally, some aspects, like the breakfast area cleanliness and explanations from the reception staff, could use improvement. However, these issues appear to be exceptions rather than the rule.
In general, the clean environment, alongside friendly service and the hotel's picturesque views of the nearby castle, leaves a positive impression. The combination of cleanliness and comfort seems to consistently enhance guests' experiences, making this hotel a commendable choice for a stay in Matsuyama.
Staff
Wi-Fi
Parking
Family
Families repeatedly mention the warm and accommodating service of the staff, who make children feel welcome and cared for. A thoughtful touch includes goodie bags for tired young travelers, a gesture appreciated by parents. Moreover, the availability of a Family Mart right across the street adds to the convenience, ensuring that essentials are always within reach. The buffet dinner offered at the hotel is a hit among families, adding to the overall satisfaction of their stay.
Hotel staff consistently receive praise for their attentiveness, such as ensuring adjoining rooms for families wanting to be together. Overall, HOTEL MYSTAYS Matsuyama emerges as an ideal choice for those seeking comfort, accessibility, and a child-friendly environment during their family travels in Japan.
4 Star
Business
No, HOTEL MYSTAYS Matsuyama doesn't have any pool.
No, a spa isn't available at HOTEL MYSTAYS Matsuyama.
No, HOTEL MYSTAYS Matsuyama doesn't allow dogs.
Yes, parking facilities are available at HOTEL MYSTAYS Matsuyama.
No, HOTEL MYSTAYS Matsuyama doesn't have a gym.
Location Show Map
More Options
