Maxeville48.70515800,
6.14043500,
Site Technologique Parc Saint Jacques, 4 Rue Blaise Pascal(Show on Map)
7.3
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsKyriad Nancy Ouest - Laxou is favorably situated near the A31 highway, making it highly convenient for travelers, especially those en route to other destinations or attending events at the nearby Zenith Nancy concert hall. Despite its proximity to major routes, the hotel maintains a quiet atmosphere, particularly when windows are closed. The ease of access from the city center via the T2 bus and ample free parking add to its appeal. Positioned within a commercial area, it serves as a practical stopover without excessive noise disturbance, offering comfort at competitive rates.
The breakfast offerings at the hotel are generally well-received with guests highlighting its variety, ample quantity and quality. The buffet includes a broad selection from fresh rolls and fruit to pancakes and fresh orange juice and the staff's friendly and welcoming demeanor enhances the dining experience. However, there are occasional mentions of slow restocking and limited choices for some guests.
Dinner options receive mixed feedback. While the hotel’s restaurant offers good quality, hearty meals, including dishes like pizzas that come highly recommended, its irregular operating hours can be a hassle. Guests often find the restaurant closed on weekends, holidays and sometimes even on weekdays, pushing them to seek dining alternatives, which are not always nearby. When open, the menu is limited and can be pricey for the quality offered.
Room cleanliness and comfort are notable strengths of Kyriad Nancy Ouest - Laxou. Particular praise goes to the cleanliness and spacious bathrooms. However, some rooms feel cramped and could benefit from updates, particularly older bathrooms that sometimes show signs of mold. Issues with malfunctioning air conditioning, inadequate power outlets and poor soundproofing are also noted, although the reasonable pricing of the rooms mitigates some of these concerns.
Cleanliness overall is commendable with rooms and facilities generally meeting high standards despite some minor issues such as moldy bathroom tiles and dusty duvets. The hotel maintains a friendly and clean atmosphere, supporting good value for money.
The staff at Kyriad Nancy Ouest - Laxou are frequently praised for their friendliness, professionalism and helpfulness. The welcoming and accommodating nature of the personnel significantly contributes to a positive guest experience with staff proficient in English and ensuring smooth operations.
The hotel's WiFi service, however, leaves much to be desired. Guests often report unreliable, slow or non-functional internet, which contrasts with the otherwise positive experiences.
Parking at the hotel is a standout feature with guests appreciating the convenient, well-lit and spacious lot. The availability of free parking and both ground and underground options adds great value, making it stress-free for guests who travel by car.
The bedding quality gets predominantly positive reviews with many guests finding the beds comfortable and conducive to a restful sleep. Despite occasional issues like overly firm mattresses or aged bedding, the overall comfort contributes positively to the stay.
Kyriad Nancy Ouest - Laxou positions itself as a practical choice for budget-conscious travelers. While some feel the hotel could improve in areas such as soundproofing, decor and room maintenance, it provides a decent option for short stays or stopovers.
The hotel's dog-friendly policy is appreciated by pet owners, allowing dogs for an additional fee and providing pet-friendly rooms. Although dogs are not permitted in the restaurant, they can dine with their owners in-room, ensuring a comfortable experience for both guests and their pets. Show more
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Categories
Dog Friendly Hotel
This hotel is a pet-friendly option.
Hotel with Parking
This hotel provides free parking, including accessible spaces and electric vehicle charging, making it a convenient choice for various travelers.
3-Star Hotel
This hotel offers comfortable accommodations and is located in the Parc Saint Jacques area. It provides a convenient option for travelers visiting Nancy.
Room Types
Double RoomThis double room features cable TV.
Twin RoomThis twin room has electric kettle.
Triple Room with 1 Double Bed and 1 Junior BedThe double room provides a private entrance and a wardrobe, as well as a private bathroom featuring a bath. This double room features heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.3
Good
Location
Situated conveniently near the highway, Kyriad Nancy Ouest - Laxou is an ideal location for travelers, particularly those on transient journeys or heading to winter sports destinations. While the hotel enjoys a strategic placement close to the A31 highway, it surprises guests with a relatively quiet atmosphere, shielded from traffic noise when the windows are closed. The proximity to major locales such as the Zenith Nancy concert hall, just a short walk away, enhances its appeal for concertgoers.
Accessibility is a highlight with the hotel being easily reachable from the city center via the T2 bus and offering ample, free parking space. Its location within a commercial area and near key routes offers both convenience and ease of access for various types of visitors, including business travelers and those needing to visit the nearby clinic.
While fairly distant from the heart of Nancy, the hotel remains a practical stopover, efficiently connecting guests to essential urban and rural amenities. Despite being located in an industrial zone, the comfort and quietness of the accommodation, combined with competitive pricing, make it a strong choice for short stays and stopovers.
Breakfast
If breakfast is a crucial part of your hotel experience, the Kyriad Nancy Ouest - Laxou will mostly meet your expectations. Guests frequently praise the "good breakfast" and appreciate the "varied and extensive" offerings. Many reviews highlight a "hearty and delicious" breakfast with ample quantity and quality, making it a pleasantly satisfying start to the day.
The breakfast buffet is often described as "well supplied" and "well taken care of," boasting a broad selection that includes something for everyone, from fresh rolls and fruit to savory options. Guests also enjoy the "unlimited" aspect, allowing them to fuel up as much as they need for their day's adventures.
Moreover, the breakfast is generally regarded as "sufficient and complete," appealing to a wide range of tastes and appetites. The addition of pancakes and fresh orange juice has been a hit among reviewers. The friendly and welcoming staff contributes positively to the dining experience, ensuring the atmosphere remains pleasant and inviting.
However, be mindful of some less favorable opinions. A minority of guests found the breakfast "meager" or "disappointing" due to issues such as slow restocking and limited choices compared to other hotels in the Kyriad chain. Complaints about the breakfast being quite basic or overpriced have also been mentioned, hinting at variability in satisfaction based on individual expectations and experiences.
For those undeterred by minor criticisms, the Kyriad Nancy Ouest - Laxou presents a generally favorable breakfast experience that is likely to enhance your stay.
Dinner
Guests at Kyriad Nancy Ouest - Laxou have mixed feelings about dining at the hotel. On the positive side, many appreciated the good quality and hearty nature of the meals with some noting that the evening pizzas were excellent and recommended. The restaurant, when open, offers homemade dishes that are a feast for the palate and the wine and beer selection is commendable. There's also a pleasant terrace available for meals and drinks.
However, several guests faced challenges with the restaurant's operating hours. The restaurant was frequently closed on weekends, holidays and sometimes during weekdays, leading to disappointment for those expecting to dine in-house after a long day of travel. This inconsistent availability left many guests searching for alternative dining options, which are not always nearby.
When available, the dinner menu offered limited options and some found the prices too high for the quality provided. The atmosphere within the restaurant could also be noisy and occasional complaints about the smell from the kitchen and the high price of items like fish and chips were mentioned.
Overall, while some guests enjoyed their meals and found them to be of good quality, the recurring closures and high costs led many to suggest looking for dining options in the city instead.
Rooms
Kyriad Nancy Ouest - Laxou offers a range of rooms with mixed feedback from guests. On the positive side, many travelers appreciated the cleanliness and comfort of the rooms, often describing them as clean and functional. Spacious rooms and large bathrooms were particular highlights, especially for those in rooms designed for disabled access. The room prices were frequently noted as good, making the hotel a reasonable option for those on a budget.
Some rooms have been recently renovated and freshly painted, contributing to a pleasant atmosphere for short stays. The presence of essential amenities in the rooms, despite being described as basic, was adequate for a night’s stopover.
However, there were several areas of concern. A considerable number of reviewers mentioned that the rooms were small with several noting they felt cramped, especially when accommodating more than one person. The hotel seems to suffer from some outdated elements, particularly in the bathrooms, where old, partially moldy bathtubs were a common complaint. Some rooms facing the highway were reported to be noisy, compromising the overall comfort of the stay.
Functional issues such as malfunctioning air conditioning, insufficient power outlets, poor soundproofing and occasional maintenance problems like broken door handles and defective locks were also pointed out. Guests also noted the lack of elevator access, which could be inconvenient for those with heavy luggage or reduced mobility.
In summary, while Kyriad Nancy Ouest - Laxou offers clean and functional accommodations with spacious bathrooms and good pricing, it could benefit from updates and better maintenance to enhance overall guest satisfaction.
Beds
The beds at Kyriad Nancy Ouest - Laxou receive mixed reviews but lean positively overall. Many guests find the beds very comfortable, remarking on good bedding, comfortable mattresses and spacious setups. They often emphasize the comfort and quality of the beds, making it a point of relaxation after a long journey. Some guests highlight a peaceful and restful sleep experience thanks to the comfortable and well-maintained beds and bedding.
However, feedback is varied with some guests mentioning issues like mattress springs being felt, beds being a bit too firm or beds having a noticeable sag in the middle. A few noted that the bedding could be cleaner or that certain mattresses seemed old and in need of replacement. Despite these occasional critiques, the majority of reviews tend to reflect a positive impression of the bedding quality, often complementing the overall comfort, which can significantly enhance a transit stay.
In essence, while there are areas for improvement, the beds at Kyriad Nancy Ouest - Laxou generally contribute to a restful and comfortable stay that most guests appreciate.
Cleanliness
Kyriad Nancy Ouest - Laxou consistently earns praise for its cleanliness, as guests often mention the establishment's high standards. Reviews highlight the clean rooms and facilities with all equipment being both functional and hygienic. While spacious and comfortable, some rooms show signs of being dated and the decor could use a bit of updating. Minor issues like mold in the bathroom grout and an occasional dusty duvet were noted, but these do not seem to overshadow the overall cleanliness. The bathrooms, although needing some attention, are generally kept tidy. The hotel is described as clean and friendly, offering very good value for money. Guests appreciate that despite some minor setbacks, the hygiene and cleanliness remain reliable aspects of their stay.
Staff
Kyriad Nancy Ouest - Laxou boasts a staff lauded for their friendliness, professionalism and helpfulness. Reviews consistently highlight the welcoming atmosphere fostered by the team with the reception often described as clean, warm and inviting. Guests appreciate the attentive service, especially noting the courteous and kind demeanor of the personnel. The hotel staff is proficient in English, ensuring smooth communication for international visitors. Even in specific interactions, such as check-in and check-out, the staff's accommodating nature shines through. Despite rare mentions of less favorable experiences, the overall impression is one of a competent and pleasant team dedicated to ensuring a positive stay for all guests.
Wi-Fi
The Kyriad Nancy Ouest - Laxou offers free internet, but the WiFi experience has room for improvement according to guest reviews. While some guests reported that the WiFi worked and that rooms have network access, there were numerous mentions of slow, poor or non-functional WiFi. Specific comments include no WiFi in rooms and unreliable internet service. Despite the positive aspects such as a clean bathtub and overall problem-free stays for many guests, the internet connectivity appears to be a notable issue for visitors.
Parking
Kyriad Nancy Ouest - Laxou offers a highly commendable parking experience for its guests. The parking facilities are noted for their convenience, ease of access and abundance of spaces. Guests appreciated the large, well-lit parking lot and the availability of both ground and underground options. Free parking is a significant advantage with parking included in the stay and no extra charges. The location's proximity to the highway and main roads adds to its convenience. The parking lot is well-maintained and clean, providing peace of mind for travelers. Although some found the parking slightly tight, overall, the positive impressions make it clear that parking at the hotel is a stress-free experience.
3 Star
Kyriad Nancy Ouest - Laxou presents itself as a reasonable and practical choice for those seeking accommodation on a budget. The hotel offers good value for money with rooms that are considered great for an overnight stay. Guests appreciated the price-quality ratio, emphasizing that it is a decent option for a short stopover.
The facility is described as nice and well-maintained, though opinions diverge when it comes to the hotel's three-star rating. Some guests believe the establishment falls short of this standard, citing issues such as insufficient soundproofing and thermal insulation, limited electrical outlets and outdated decor. The staff's helpfulness has also been questioned and the location remains less than ideal, positioned near a busy road.
Breakfast received mixed reviews with some noting the availability of day-old bread and pastries and others finding the early hour of 9 AM inconvenient. Nonetheless, if approached with adjusted expectations, Kyriad Nancy Ouest - Laxou can serve as a reasonable stop for budget-conscious travelers seeking a practical lodging solution.
Dog Friendly
Kyriad Nancy Ouest - Laxou is noted for its dog-friendly policies with guests frequently mentioning the acceptance of pets and specific accommodations for their furry companions. Dogs can stay for an additional €10 per night and the hotel provides pet-friendly rooms, ensuring that the needs of four-legged guests are met. Guests have appreciated the quiet and clean bedrooms, indicating a comfortable stay for both humans and dogs. Although dogs are not allowed in the Kyriad restaurant, they are welcome to dine with their owners in the room. Despite some opinions on the high dog fee compared to the room price, the overall experience for pet owners has been positive with dogs being well-received and comfortable during their stay.
No, Kyriad Nancy Ouest - Laxou doesn't have any pool.
No, a spa isn't available at Kyriad Nancy Ouest - Laxou.
Yes, Kyriad Nancy Ouest - Laxou welcomes dogs.
Yes, parking facilities are available at Kyriad Nancy Ouest - Laxou.
No, Kyriad Nancy Ouest - Laxou doesn't have a gym.