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Summary of reviewsQuality Inn & Suites Gallup I-40 Exit 20 is highly regarded by guests for its prime location, offering convenience and accessibility for travelers. Positioned just off the I-40, the hotel serves as an ideal stop for road trippers and business travelers, providing easy access to local dining and entertainment options in Gallup. The welcoming staff and cleanliness of the establishment contribute to a positive first impression.
Guests appreciate the breakfast experience, which features a wide variety of options including omelets, bagels, eggs, and a local favorite of freshly roasted green chilies. While some guests suggest there could be more variety, the breakfast is generally satisfying and a highlight for many.
The rooms are frequently praised for their spaciousness, cleanliness, and comfort, with features like comfortable beds, small refrigerators, and quality TVs enhancing the stay. Although there are occasional maintenance issues and some guests may find accessing rooms from the outside less appealing, the overall room experience is positive.
Cleanliness is a strong point, with many guests finding the rooms clean and comfortable, contributing to a refreshing stopover. The indoor heated pool adds an extra element of leisure to the stay.
The staff is consistently praised for their warm hospitality and professionalism, with special mentions of friendly and helpful interactions enhancing the guest experience. While bed quality receives mixed reviews, with some guests reporting issues with mattresses, the staff's attentiveness to comfort concerns is appreciated.
Overall, Quality Inn & Suites Gallup I-40 Exit 20 excels in location, cleanliness, and customer service, making it a preferred choice for travelers passing through Gallup.
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