Al Ebaa Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviews'Al Ebaa Hotel' enjoys a prime location near the Haram, the holiest site in Islam, making it an appealing choice for guests wishing convenient access to the mosque. The walk is typically around 10 minutes and offers stunning views, although the slope leading to the Haram may pose a challenge for elderly visitors or those with mobility issues. The hotel also benefits from nearby restaurants, shops and easy access to transportation.
The breakfast at 'Al Ebaa Hotel' generally receives favorable reviews due to its variety and quality, though some guests noted repetitive menus and a lack of specific dietary options. Dinner experiences are similarly mixed; many appreciate the quality and the Iftar buffet, while others see room for improvement in food selection and quality. Despite the presence of nearby dining options, the hotel does not offer lunch or on-site diners.
Rooms at 'Al Ebaa Hotel' are spacious, clean and comfortable with modern furnishings and impressive views of the Haram from certain rooms. Daily cleaning services and numerous amenities such as air conditioning and toiletries contribute to a comfortable stay. However, some guests found the rooms too small for larger parties and occasional issues with cleanliness, room service and maintenance were reported.
The hotel's cleanliness is a strong point with many guests praising the housekeeping standards and overall tidiness of rooms and common areas. The attentive and friendly housekeeping staff further enhance the hotel's reputation for cleanliness.
Guest reviews consistently praise the staff for their helpfulness and professionalism. Specific employees receive commendations for their exceptional service, although there are occasional reports of unhelpfulness and communication issues.
The wifi service at 'Al Ebaa Hotel' receives mixed feedback with some guests finding it satisfactory while others experience slow or non-functional connections. Parking is a notable concern with high fees and limited space troubling many guests. Families appreciate the hotel's accommodating environment, though room sizes may be a constraint for larger families.
The beds generally receive positive feedback for comfort, though some issues with bed size and linens were noted. Business travelers find the hotel suitable for short stays, offering fair services and reasonably priced accommodations despite the lack of a business center.
While 'Al Ebaa Hotel' is accessible with facilities catering to wheelchair users and easy access to taxis, it presents challenges for elderly guests and those with significant mobility issues due to uneven surfaces and the road's incline to the Haram.
Overall, 'Al Ebaa Hotel' is well-regarded for its strategic location, cleanliness, comfortable accommodations and supportive staff, providing a generally positive experience for most guests, though improvements in dining variety, accessibility, wifi and parking could enhance their stay even further.
Categories
The breakfast at 'Al Ebaa Hotel' generally receives favorable reviews due to its variety and quality, though some guests noted repetitive menus and a lack of specific dietary options. Dinner experiences are similarly mixed; many appreciate the quality and the Iftar buffet, while others see room for improvement in food selection and quality. Despite the presence of nearby dining options, the hotel does not offer lunch or on-site diners.
Rooms at 'Al Ebaa Hotel' are spacious, clean and comfortable with modern furnishings and impressive views of the Haram from certain rooms. Daily cleaning services and numerous amenities such as air conditioning and toiletries contribute to a comfortable stay. However, some guests found the rooms too small for larger parties and occasional issues with cleanliness, room service and maintenance were reported.
The hotel's cleanliness is a strong point with many guests praising the housekeeping standards and overall tidiness of rooms and common areas. The attentive and friendly housekeeping staff further enhance the hotel's reputation for cleanliness.
Guest reviews consistently praise the staff for their helpfulness and professionalism. Specific employees receive commendations for their exceptional service, although there are occasional reports of unhelpfulness and communication issues.
The wifi service at 'Al Ebaa Hotel' receives mixed feedback with some guests finding it satisfactory while others experience slow or non-functional connections. Parking is a notable concern with high fees and limited space troubling many guests. Families appreciate the hotel's accommodating environment, though room sizes may be a constraint for larger families.
The beds generally receive positive feedback for comfort, though some issues with bed size and linens were noted. Business travelers find the hotel suitable for short stays, offering fair services and reasonably priced accommodations despite the lack of a business center.
While 'Al Ebaa Hotel' is accessible with facilities catering to wheelchair users and easy access to taxis, it presents challenges for elderly guests and those with significant mobility issues due to uneven surfaces and the road's incline to the Haram.
Overall, 'Al Ebaa Hotel' is well-regarded for its strategic location, cleanliness, comfortable accommodations and supportive staff, providing a generally positive experience for most guests, though improvements in dining variety, accessibility, wifi and parking could enhance their stay even further.
3-Star Hotel
Provides essential amenities and practical services for pilgrims. Located on Umm Al Qura Road, it offers reasonable access to key religious sites, making it a viable option for those seeking a comfortable and budget-friendly stay.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
About Al Ebaa Hotel
License: 10002124
Guest Reviews
Location
Many reviews noted the ease of access to transportation, as the hotel is located on the main road, making it simple to hail a taxi. Additionally, several guests were impressed by the stunning views of the Haram and the clock tower from their rooms.
Despite the overall favorable remarks, some guests mentioned certain challenges. The walk to the Haram can be a bit steep and tiring, particularly for elderly visitors or those with mobility issues. This has created a mixed impression, as some found the upward incline manageable, while others found it more demanding.
The proximity to local amenities, including restaurants and shops, further enhances the hotel’s appeal. While there were a few notes about the distance being relatively far for some, the general consensus is that the location offers excellent value for money.
In summary, 'Al Ebaa Hotel' is highly regarded for its strategic location near the Haram, providing beautiful views and convenient access, though the slope leading to the mosque may pose a challenge for some.
Breakfast
However, there were areas of concern raised by some visitors. Several reviews pointed out that the breakfast menu could get repetitive with almost the same varieties every day and that it lacked variety at times. Others noted that certain aspects, like the breakfast space and hours, were not ideal and there were inconsistencies in the quality and freshness of the food provided. Specific complaints included the absence of a European breakfast, limited choices for certain dietary preferences, such as South Asian guests and some dishes being too salty or not up to expectations.
Despite these mixed reviews, a considerable number of guests found the breakfast to be a positive aspect of their stay, appreciating the cleanliness, the accommodating staff and the high-quality food. While there is room for improvement, particularly in offering more variety and addressing some of the negative feedback, the breakfast at Al Ebaa Hotel is generally well-regarded by a majority of its guests.
Dinner
A few guests mentioned the need for an upgrade to the buffet, pointing out a lack of sweet dishes and pastries as a notable shortcoming. Lunch is not served at the hotel and there are no on-site diners, though plenty of outside restaurants and shops are available for those willing to explore nearby options.
The catering and cafeteria staff generally received favorable comments with some guests describing them as helpful and friendly, although there were isolated reports of unfriendly behavior.
Rooms
However, there are some mixed reviews regarding room size, as several guests found their rooms too small for their needs, especially when accommodating more people. Some bathrooms were noted to have bad smells and lacked hot water, which impacted the overall experience for a few visitors. Additionally, the beds and bed linens occasionally received criticism for being uncomfortable or in need of replacement.
The room service showed varied reliability with some guests expressing dissatisfaction with its responsiveness. Other issues included non-functional electrical outlets and malfunctioning fridges, which detracted from an otherwise positive stay.
Despite these few setbacks, the majority of reviews highlight the hotel's clean and modern rooms, comfortable beds and the convenience provided by daily cleaning services and efficient elevator access. The hotel also boasts numerous amenities such as air conditioning and toiletries, contributing to a comfortable stay.
Beds
Several reviews also emphasize the cleanliness of the beds, a crucial aspect that reassures new guests about the hotel's maintenance standards. However, some critiques are noted, such as beds being small and occasional mentions of uncomfortable mattresses. Issues with bedspreads and sheets, including being torn or old, were pointed out, although these concerns seem to be less frequent.
Overall, while most guests praise the bed quality and comfort, the hotel could benefit from addressing the few negative aspects related to bed size and occasional issues with linens to enhance the overall guest experience.
Cleanliness
The housekeeping staff is frequently praised for their efforts in maintaining a clean and comfortable environment. The rooms are often described as spacious, tidy and neat, providing a restful atmosphere for guests. The hotel's excellent level of cleanliness extends to its facilities, including the restaurant, which guests found to be hygienic and offering good food.
However, a few reviews mentioned issues with room quality and insufficient cleaning on some occasions. Despite these outliers, the general consensus points toward a very clean hotel with commendable housekeeping standards. The friendly and cooperative staff further enhances the positive experience, ensuring that cleanliness remains a top priority at 'Al Ebaa Hotel.'
Staff
Guests appreciate the courteousness and attentiveness of the hotel’s personnel, from the front desk to the room service. Even the security staff garners positive remarks for their excellent interactions with guests. However, there are mixed sentiments regarding the reception and catering staff with a few negative mentions about unhelpfulness and poor communication, suggesting some inconsistencies in service quality.
Despite occasional critiques about certain staff members’ rudeness or lack of coordination, the overall impression is that the Al Ebaa Hotel staff is largely friendly, supportive and goes out of their way to assist guests, ensuring a generally pleasant stay.
Wi-Fi
However, not all guests shared the same experience. Some reported that the wifi was slow or not working at all during their stay, indicating a need for improvement in capacity and signal. Despite these issues, the general availability of wifi at the hotel appears appreciated by a number of guests.
Parking
Family
Business
Accessible
No, Al Ebaa Hotel doesn't have any pool.
No, a spa isn't available at Al Ebaa Hotel.
No, Al Ebaa Hotel doesn't allow dogs.
Yes, parking facilities are available at Al Ebaa Hotel.
No, Al Ebaa Hotel doesn't have a gym.
Location Show Map
More Options
