Makkah Clock Royal Tower, A Fairmont Hotel
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Summary of reviewsThe Makkah Clock Royal Tower, A Fairmont Hotel is highly praised for its superb location with guests calling it the best location for those visiting for Umrah. The hotel is conveniently located right across from the Haram and provides beautiful views of the holy site. The breakfast buffet has received mixed reviews with some guests finding it basic while others describe it as fantastic with a lot of options. The well-maintained rooms are clean, spacious and feature good-sized bathrooms with immaculate cleanliness being a significant advantage of this hotel. The hotel is generally quite clean and well-maintained with guests noting that the rooms are immaculately clean and tidy. The professional and friendly staff are a highlight of the hotel, always willing to help with fast and excellent service. The hotel boasts comfy rooms with super comfy mattresses that guarantee a good night's sleep. Despite some guests feeling that it is not currently a true 5-star property, the overall experience is superb with guests finding the hotel fantastic and fruitful for their 5-star stay in Makkah.
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The hotel occupies the 601 metres (1,971 ft) building’s 22nd to 60th floors.
Hotel Taking Steps Towards Sustainability
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About Makkah Clock Royal Tower, A Fairmont Hotel
Guest Reviews
Many guests have raved about the location of the Makkah Clock Royal Tower, A Fairmont Hotel, calling it the best location or perfect for those visiting for Umrah. The hotel is located right across from the Haram and provides beautiful views of the holy site. Guests have appreciated the convenience of the hotel's proximity to the main Umrah gate and how close it is to the Kaaba. Additionally, the hotel is located inside a mall with a good selection of restaurants and shops. The staff are friendly and helpful with one staff member in particular, Mr. Moaz, receiving special mention. While some guests noted that the hotel was farther away from the Haram than other hotels, the proximity to the holy site is still considered excellent. Overall, guests have been impressed by the superb location and how clean and comfortable the rooms are.
The breakfast at Makkah Clock Royal Tower, A Fairmont Hotel has received mixed reviews from guests with some describing it as fantastic, very good, excellent, perfect and delicious with a lot of options. Some guests have also appreciated the quality of the food buffet, which has significantly improved and the exceptional Iftar arrangement. However, others have found the breakfast to be basic with the same food every day and no variation. While some have requested more options, others have been satisfied with the many varieties of food available. Despite being busy, guests are advised to allow time for breakfast. The view and special breakfast provided, especially on the 29th floor, have also been appreciated by guests. Some have found the restaurant for breakfast and dinner to be very special and amazing, while others have complained about poor service during breakfast time or the quality of food not being good compared to the expensive stay in the hotel. Nevertheless, most guests have found the breakfast buffet to be clean with a variety of choices and enjoyed the wide range of dishes available.
If you're looking for a comfortable and spacious stay with a perfect view of Kabba, Makkah Clock Royal Tower, A Fairmont Hotel is a great choice. The well-maintained rooms are clean, spacious and feature good-sized bathrooms. Immaculate cleanliness is a significant advantage of this hotel. Some guests did experience issues with room cleanliness and odours, but these were exceptional cases. The furniture and room size was also appreciated by many guests. The hotel offers different room options, including Kaaba and Haram views and spacious suites perfect for families. However, some of the furnishings seemed old and could use updating. The room services and housekeeping offered could be improved, but with the help of the helpful and professional guest relations staff, any issue would be resolved.
The Makkah Clock Royal Tower, A Fairmont Hotel boasts comfy rooms with super comfy mattresses that guarantee a good night's sleep. Though some guests found the pillows uncomfortable, either too low or high, most guests appreciated the overall comfort of the beds. The hotel provides baby cots but some guests found them uncomfortable and old. The towels and blankets in the rooms were a bit consumed for some guests' liking. While some guests found the sofa beds in the living rooms uncomfortable and small, others only had good things to say about the rooms' quietness and perfect beds. Only a few guests mentioned issues such as bedbugs or saggy mattresses, while the majority praised the breakfast and beds as perfect. All in all, guests can rest easy and enjoy a comfortable stay at the Makkah Clock Royal Tower, A Fairmont Hotel.
As a traveler staying at the Makkah Clock Royal Tower, A Fairmont Hotel, you'll be pleased to know that the hotel is generally quite clean and well maintained. Guests note that the rooms are immaculately clean and tidy with some saying that the cleanliness is particularly impressive when compared to other hotels in the area. Additionally, the hotel's public areas are kept clean and spotless.
While there are some comments about specific areas needing more attention (such as the bathroom or breakfast tables), overall guests are happy with the level of cleanliness. The hotel's proximity to the Haram is also a plus with several guests noting that it's both clean and close to the holy site.
However, there are a few negative comments about cleanliness - some guests report issues with insects or dirty windows and others note that despite requesting maintenance, some issues (such as a leaking toilet) were not resolved. Despite these minor criticisms, the majority of guests seem to agree that the Makkah Clock Royal Tower is a clean and well-kept hotel option for those visiting the area.
' Makkah Clock Royal Tower, A Fairmont Hotel' boasts an incredible staff who go above and beyond for their guests. The professional and friendly staff are a highlight of the hotel, always willing to help with fast and excellent service. Housekeeping staff are particularly praised for their helpfulness and promptness while the waitstaff at the restaurants provide top-notch hospitality. Special mentions go to Ms. Gahydha from reception team, Rawan in guest relations and Abed at level 29 restaurant as particularly helpful staff members. While some guests have reported minor issues with the reception staff, these seem to be isolated incidents. Overall, the staff at Makkah Clock Royal Tower are known for their courteousness, professionalism and willingness to make guests feel valued and welcome.
Makkah Clock Royal Tower, A Fairmont Hotel is still considered one of the best places to stay in Makkah. Despite some guests feeling that it is not currently a true 5 star property, the overall experience is superb. The hotel is expensive, but it is exceptional compared to other hotels in the area. Some guests have mentioned the great Kaaba view from the Signature room. Overall, guests have found the hotel fantastic and fruitful for their 5 star stay in Makkah.
No, Makkah Clock Royal Tower, A Fairmont Hotel doesn't have any pool.
No, a spa isn't available at Makkah Clock Royal Tower, A Fairmont Hotel.
No, Makkah Clock Royal Tower, A Fairmont Hotel doesn't allow dogs.
Yes, parking facilities are available at Makkah Clock Royal Tower, A Fairmont Hotel.
Yes, Makkah Clock Royal Tower, A Fairmont Hotel has a gym.