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Jabal Omar Hyatt Regency Makkah

Mecca , Jabal Omar, Ibrahim Al Khalil Road (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Jabal Omar Hyatt Regency Makkah is consistently lauded as a premier accommodation due to its outstanding location, luxury, and exceptional service. Situated just steps away from the Masjid Al-Haram, the hotel offers guests convenient access to the Haram, especially beneficial for Umrah and Hajj pilgrims. Its strategic location is complemented by a seamless connection to an integrated shopping mall, enhancing the overall convenience for guests.

The hotel excels in offering an impressive breakfast experience, with a diverse array of continental and subcontinental choices, which positions it as one of the best in the area. Dining encounters, particularly Iftar, received substantial praise, and room service is noted for promptness and quality. Rooms are highlighted for their spaciousness, modern design, and cleanliness, often providing remarkable views of the mosque, further enriching a guest’s stay.

Jabal Omar Hyatt Regency Makkah is renowned for its cleanliness, maintained by a diligent housekeeping team. The hotel staff garners accolades for their friendliness and professionalism, enhancing the guest experience with their attention to detail and willingness to accommodate special requests. While the WiFi service receives mixed reviews, the overall internet experience was positive for many.

The hotel caters well to families, providing spacious family-friendly rooms and accommodating extra requests, including for connecting rooms and complimentary beds. Moreover, the beds provide exceptional comfort, adding to the restful ambiance of the hotel rooms.

Despite high parking fees and some WiFi inconsistencies, Jabal Omar Hyatt Regency Makkah remains a top choice for travelers seeking a blend of luxury, accessibility, and comfort in Makkah. The commitment to high standards in service and facilities ensures a memorable stay, with many guests expressing intent to return and recommending it as one of the finest hotels in the area. Its strategic location, accessibility features, and luxurious offerings make it an exemplary destination for both religious and business travelers.
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Luxury Hotel

Nestled in the immediate vicinity of the Holy Haram, this hotel offers a blend of spiritual serenity and contemporary luxury. It features elegant and spacious rooms and suites, with diverse dining venues and is located a minute's walk from Al-Masjid Al-Haram.

Hotel for Honeymoon

Jabal Omar Hyatt Regency Makkah offers comfortable rooms and convenient access to the Haram. Its range of amenities and dining options caters to diverse tastes, making it suitable for a relaxed and enjoyable stay. The hotel's efficient service ensures a seamless experience for honeymooners.

Family Friendly Hotel

The hotel provides family-friendly accommodations with spacious rooms and suites. It has multiple on-site dining options catering to diverse tastes, including children's menus. Its proximity to the Haram makes it easy for families with young children or elderly members to access the mosque.

Romantic Hotel

Situated in Jabal Omar, this hotel provides modern luxury with convenient access to the Holy Mosque. It features spacious rooms, fine dining options, and a tranquil environment, ensuring a memorable stay for couples.

Hotel with Parking

This hotel within the Jabal Omar Development offers modern and convenient parking solutions, designed to handle significant guest traffic with ease.

Location of parking spaces:

At the basement(s).

Cost of parking: Cost per stay

Self parking or valet parking?

Self-parking: Guests find a parking space on their own.

Accessible Hotel

This hotel is tagged as an accessible hotel. It is known for providing facilities suitable for guests with disabilities.

Hotel with Gym

The hotel has a state-of-the-art fitness center with cardio and strength-training equipment. It is situated in the heart of Makkah, offering convenient access to Al-Masjid Al-Haram.

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Resistance bands - Balance trainers - etc.

Cost for using the gym: Free for guests

Gym opening hours: 24 hours

5-Star Hotel

Situated in the heart of the holy city within the Jabal Omar development, this hotel is just a one-minute walk to Al-Masjid Al-Haram. It offers a luxurious stay with spectacular Haram views from many rooms.

Hotel Taking Steps Towards Sustainability

Business Hotel

Room Types

King Room with Partial View The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Twin Room with Partial Haram View The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room - Club Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room - Club Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with View - Club Access The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Twin Room with View - Club Access The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Room The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

Suite Providing free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

Executive Suite Providing free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Twin Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Prince Suite Providing free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

About Jabal Omar Hyatt Regency Makkah

License: 10000596

Guest Reviews

8.6

Very Good

Location

The Jabal Omar Hyatt Regency Makkah is highly praised for its exceptional location, just steps away from the holy Masjid Al-Haram. Guests consistently highlight the hotel's unbeatable proximity, with many noting it is only a short walk away from key gates, including King Fahd Gate. The location is particularly convenient for Umrah pilgrims, offering easy access to the mosque, and is often described as being at the heart of the pilgrimage site. Beyond its strategic positioning, visitors appreciate the seamless integration with a shopping mall, making dining and shopping options easily accessible. The hotel's modernity, cleanliness, and quality facilities further complement the remarkable location, contributing to an overall convenient and comfortable stay for guests visiting Makkah.

Breakfast

The breakfast experience at Jabal Omar Hyatt Regency Makkah consistently receives high praise from guests, indicating a truly remarkable offering. Guests highlight the extensive variety, with the buffet providing a vast array of options that cater to a wide range of tastes and preferences, including both continental and subcontinental choices. The breakfast spread is frequently described as amazing, exceptional, and superb, with many reviewers noting the excellent quality and freshness of the food.

While the breakfast area can sometimes be crowded, the attentive and friendly staff endeavor to maintain a pleasant dining experience. Some mention that the breakfast setting could benefit from improved organization and variety changes over time, but the overwhelming sentiment is one of satisfaction. The location of the hotel, being very close to the Haram, adds to the breakfast's appeal, as guests find it convenient to start their day with such a splendid variety of meals.

Overall, the breakfast at Jabal Omar Hyatt Regency Makkah stands out as a highlight for many guests, with a noteworthy reputation as one of the best breakfast experiences available in the area, making it a much-lauded feature of the hotel stay.

Dinner

At Jabal Omar Hyatt Regency Makkah, dining experiences come with a mix of impressions from guests, with the Iftar standing out as a significant highlight. Many guests enjoyed the delicious and exceptional food, appreciating the fantastic dining options available. The quality of the food received numerous compliments, with many noting it as being very good and sometimes even beyond expectation, particularly when choosing from a wide variety of options.

Those who preferred dine-in room service found it to be prompt and largely satisfying, complementing the extensive selection available. However, the buffet elicited mixed reactions, with some mentioning that it could benefit from more variety and improvement in terms of freshness and flavors. The atmosphere in the dining area was appreciated, though at times it was challenging to find seating.

Overall, the dining experience at the hotel had numerous positive aspects, including a great Iftar and exceptional dishes at times, though a few areas for improvement were noted, particularly regarding buffet offerings and in-room dining expectations.

Rooms

Nestled in a prime location just minutes from the Haram, the Jabal Omar Hyatt Regency Makkah impresses with its exceptional room offerings. Guests consistently highlight the spaciousness and cleanliness of the rooms, noting that they are impeccably maintained and provide a comfortable retreat. Many find the modern design and well-equipped amenities to meet five-star standards, with some rooms even offering stunning views of the Masjid al-Haram. Despite minor issues like occasional room size concerns or missing facilities, the overwhelming consensus is favorable due to the superb comfort and cleanliness. The hotel’s excellent service and helpful staff contribute to a welcoming and luxurious stay, making it a highly recommended choice for visitors to Makkah. Additionally, the hotel’s strategic placement within a shopping mall adds a layer of convenience, further enhancing the experience for guests looking to explore nearby shops and restaurants.

Beds

Jabal Omar Hyatt Regency Makkah offers an exceptional sleeping experience characterized by its highly-praised beds. Guests consistently highlight the comfort and coziness of these beds, describing them as very comfortable and even super comfortable, which contributes to a great night's sleep. The spacious rooms, coupled with clean and comfortable bedding, further enhance the relaxation provided during a stay. Guests enjoy not only the comfort but also the ample size of the beds, which complements the expansive nature of the rooms. Moreover, while the pillow menu offers a unique selection, some guests have noted that certain pillows could be improved. Despite minor issues like the occasional discomfort from extra beds and the slight stiffness of some mattresses, overall, the beds receive high marks for comfort. Enhancing this restful atmosphere, the rooms boast modern, clean aesthetics and overlook the haram, adding an extra dimension to the comfort provided by the beds.

Cleanliness

Jabal Omar Hyatt Regency Makkah garners praise primarily for its exceptional cleanliness. The reviews consistently highlight the hotel's immaculate rooms, with many describing them as spotless, immaculately appointed, and beautifully decorated. Guests appreciate the diligent housekeeping team, who ensure that the rooms and common areas are well-maintained and hygienic.

The hotel is not only praised for its cleanliness but also for its convenient location within a short walking distance from the Haram, which adds to the overall convenience and comfort of the stay. The property offers spacious and modern rooms, complemented by clean and well-maintained bathroom facilities.

Adding to the positive stay experience is the friendly and professional staff, who are often mentioned for their dedication to maintaining a clean and welcoming environment. Despite a few notes on the need for improvement in some areas, the overall sentiment remains overwhelmingly positive, making the Jabal Omar Hyatt Regency Makkah a recommended choice for those seeking a clean and comfortable stay with easy access to the Haram.

Staff

The staff at Jabal Omar Hyatt Regency Makkah are consistently praised for their exceptional service and hospitality. Guests frequently highlight their friendliness, professionalism, and willingness to assist with any needs. The team, from the reception to housekeeping, is noted for being incredibly helpful and attentive, ensuring that visitors feel welcomed and comfortable throughout their stay. Numerous reviews specifically mention the warm and kind demeanor of staff members, who often go out of their way to accommodate special requests, such as early check-ins or room upgrades. The reception staff and concierge are also commended for their efficiency and courtesy, contributing to a seamless check-in and check-out experience. Overall, the staff's welcoming attitude and commitment to service greatly enhance the guest experience at this hotel, making it a standout feature in their hospitality offerings.

Wi-Fi

Guests at Jabal Omar Hyatt Regency Makkah have shared mixed experiences regarding the WiFi. Many appreciated the fast, reliable, and strong internet connections available throughout the hotel, emphasizing good coverage without additional charges. However, there were notable instances where some guests experienced slow speeds, unstable connectivity, or challenges accessing the WiFi in specific rooms. While several guests were satisfied with the internet service, improvement could be made to ensure more consistent performance across all areas of the hotel.

Parking

The parking situation at Jabal Omar Hyatt Regency Makkah appears to be a notable point of dissatisfaction among guests. There is a consistent mention of high parking fees, with rates frequently reported as approximately 230 SAR per day. Many guests feel this charge is excessive and suggest that a discount or complimentary parking for hotel patrons would be more appropriate. Furthermore, guests indicate challenges with parking availability, noting that spaces are not always accessible and often require parking in adjacent facilities, such as neighboring hotels, which comes with additional fees. There are also mentions of logistical inconveniences, like difficulties in accessing parking due to main road closures and negative experiences with the condition and management of the parking areas. Overall, while the hotel's parking conditions provide necessary service, they require improvement in both cost and convenience for a better guest experience.

Family

Jabal Omar Hyatt Regency Makkah is a highly recommended hotel destination for families, offering a convenient and accommodating experience. Amidst its standout features is its strategic location, being just a short 2-4 minute walk to Al Haram, making it incredibly accessible for families with children and other visitors who seek convenience after their religious activities. This thoughtfully tailored experience includes spacious and comfortable family-sized rooms, with the added flexibility of connecting rooms, providing a conducive environment for family stays.

The hotel also earns praise for its friendly and attentive staff who go above and beyond to serve guests with warmth and efficiency. Guests appreciate the complimentary gestures such as extra beds, reflecting the hotel's commitment to enhancing their comfort. Families particularly value the excellent breakfast spread, which is both plentiful and diverse, catering to varied tastes and preferences.

Despite the challenge of arranging transport due to external restrictions on vehicle types, the hotel's overall facilities and service level are consistently highlighted as excellent. Whether traveling with children or elderly family members, guests find the environment welcoming and accommodating. Overall, Jabal Omar Hyatt Regency Makkah stands as an ideal choice for family travelers seeking comfort, convenience, and attentive service in close proximity to key religious sites.

5 Star

Jabal Omar Hyatt Regency Makkah consistently impresses guests with its unparalleled luxury and outstanding hospitality, living up to its esteemed five-star rating. Visitors frequently highlight the hotel's exceptional comfort, ease of experience, and the remarkable level of service that often surpasses other accommodations in the area. Its strategic location, mere steps away from the Haram gate, makes it an ideal choice for pilgrims.

Guests appreciate the attached mall, which adds convenience to their stay, and they commend the hotel's cleanliness and well-equipped facilities. The staff are notably amiable and helpful, contributing to the overall fantastic experience. The breakfast offerings receive special mention for their variety and quality, aligning well with the hotel's reputation for excellence.

Though slightly more expensive than other five-star hotels in the vicinity, many guests believe the superior amenities and service justify the cost. Overall, the Jabal Omar Hyatt Regency is viewed as one of the best hotels in Makkah, with many visitors vowing to return for future stays.

Business

Jabal Omar Hyatt Regency Makkah stands out as an excellent choice for business travelers visiting the city. The hotel provides a well-equipped business center, meeting the professional needs of its guests. Service is praised as going above and beyond, ensuring that business requirements are effectively met. Travelers appreciate the hotel's prime location near the great mosque of Makkah, offering convenient access to pilgrims and facilitating a seamless stay. While noted for catering to business needs, there is room for improvement in flexibility regarding check-in and check-out times.

Accessible

Jabal Omar Hyatt Regency Makkah stands out for its excellent accessibility, offering a convenient stay for guests with disabilities. The hotel is strategically located less than a two-minute walk from the Haram, making it an ideal choice for those on pilgrimage, such as Umrah or Hajj. Visitors can enjoy seamless access to the Holy Mosque, with less crowdedness and minimal waiting times, particularly before prayer sessions. Wheelchair-dependent guests benefit from many access options and proximity to ramps leading to the first floor, ensuring ease of movement throughout their stay. Additionally, the attached shopping mall provides added convenience, while security measures ensure a secure environment by requiring room key cards for entry. Overall, the hotel's prime location and accessibility make it a favorable option for all visitors looking for a convenient Makkah experience.

Luxury

Nestled in a prime location with breathtaking views of the Grand Mosque, Jabal Omar Hyatt Regency Makkah promises a stay that epitomizes luxury and comfort. This 5-star hotel is renowned for its modern and well-equipped facilities, offering an exceptional blend of elegance and convenience. Guests consistently laud the hotel as the best they've experienced in Makkah, with high-end amenities that are routinely described as state-of-the-art. The luxurious atmosphere is enhanced by the exceptional service provided by the friendly and professional staff, ensuring a truly remarkable experience. From the sophisticated rooms to the opulent breakfast spread, every detail is meticulously crafted to surpass expectations. The prime location not only offers stunning views but is also a stone's throw from the Haram, making it an ideal choice for visitors. The hotel's appeal is further augmented by thoughtful touches such as complimentary room upgrades, creating a memorable stay that leaves guests eager to return.

No, Jabal Omar Hyatt Regency Makkah doesn't have any pool.

No, a spa isn't available at Jabal Omar Hyatt Regency Makkah.

No, Jabal Omar Hyatt Regency Makkah doesn't allow dogs.

Yes, parking facilities are available at Jabal Omar Hyatt Regency Makkah. For more information, read the answers to the Parking questionnaire

Yes, Jabal Omar Hyatt Regency Makkah has a gym. For more information, read the answers to the Gym questionnaire

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