Violet Al Azizia Hotel MASJID Al Qatari
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Summary of reviewsViolet Al Azizia Hotel MASJID Al Qatari in Makkah enjoys numerous positive reviews, particularly for its strategic location near key religious sites, notably the Grand Mosque. The hotel's proximity, combined with its shuttle service, facilitates convenient access to Haram, despite occasional delays during peak hours. Guests appreciate the serene and peaceful environment of the hotel, away from the typical hustle and bustle, yet close enough to restaurants, supermarkets and essential services. The hotel's area is well-known, offers beautiful views and ease of getting taxis.
The breakfast at Violet Al Azizia often receives praise for its extensive and delicious buffet, particularly the omelettes and pastries. Guests find the breakfast hearty and well-organized, although a few mentioned the need for more variety and better handling of overcrowding and shortages. Nonetheless, the breakfast is generally a highlight of the stay.
Dinner experiences are more mixed with some guests enjoying the diverse and delicious offerings, particularly the international dishes. However, others found the menu lacking in variety and the absence of meal services on certain days inconvenient. The suhoor meal during Ramadan was also noted as needing more variety.
Rooms are praised for their spaciousness and comfort, suitable for families with connected suites available. Cleanliness and a quiet environment are appreciated, though issues such as small room sizes, lack of soundproofing and maintenance problems like broken TVs and malfunctioning air conditioners are noted. Room service and amenities occasionally fall short of expectations.
Cleanliness is a strong point for the hotel with many guests commending the spotless rooms and common areas, thanks to the diligent cleaning staff. However, there are instances of inconsistent room cleaning and outdated furniture in some rooms.
The staff receives mixed feedback; guests generally find them professional and helpful, particularly housekeeping and certain reception members. Specific staff members like Mr. Mahmood and Ms. Hafiza are frequently praised. However, language barriers, some uncooperative behavior and a lack of professionalism in certain team members are recurring issues.
Wi-Fi services present mixed reviews with some guests praising the fast connection, while others report weak and inconsistent connectivity, along with poor mobile network coverage inside the rooms.
The hotel's spa is well-regarded for its ambiance and excellent services, although some mention the need for maintenance on massage chairs. The gym is seen as well-equipped and meeting guests' fitness needs, though additional charges for access could be better communicated.
The pool area is a popular feature, particularly for families with heated pools and a children’s pool. While many guests enjoy the relaxation it offers, some mention maintenance issues, overcrowding and cleanliness concerns.
Overall, Violet Al Azizia Hotel MASJID Al Qatari is favored for its family-friendly amenities, including spacious suites and play areas for children, making it a convenient and enjoyable choice for families. While there are areas for improvement, especially in room maintenance and service consistency, the hotel continues to be a commendable choice in Makkah for its cleanliness, strategic location and family-oriented facilities.
Categories
The breakfast at Violet Al Azizia often receives praise for its extensive and delicious buffet, particularly the omelettes and pastries. Guests find the breakfast hearty and well-organized, although a few mentioned the need for more variety and better handling of overcrowding and shortages. Nonetheless, the breakfast is generally a highlight of the stay.
Dinner experiences are more mixed with some guests enjoying the diverse and delicious offerings, particularly the international dishes. However, others found the menu lacking in variety and the absence of meal services on certain days inconvenient. The suhoor meal during Ramadan was also noted as needing more variety.
Rooms are praised for their spaciousness and comfort, suitable for families with connected suites available. Cleanliness and a quiet environment are appreciated, though issues such as small room sizes, lack of soundproofing and maintenance problems like broken TVs and malfunctioning air conditioners are noted. Room service and amenities occasionally fall short of expectations.
Cleanliness is a strong point for the hotel with many guests commending the spotless rooms and common areas, thanks to the diligent cleaning staff. However, there are instances of inconsistent room cleaning and outdated furniture in some rooms.
The staff receives mixed feedback; guests generally find them professional and helpful, particularly housekeeping and certain reception members. Specific staff members like Mr. Mahmood and Ms. Hafiza are frequently praised. However, language barriers, some uncooperative behavior and a lack of professionalism in certain team members are recurring issues.
Wi-Fi services present mixed reviews with some guests praising the fast connection, while others report weak and inconsistent connectivity, along with poor mobile network coverage inside the rooms.
The hotel's spa is well-regarded for its ambiance and excellent services, although some mention the need for maintenance on massage chairs. The gym is seen as well-equipped and meeting guests' fitness needs, though additional charges for access could be better communicated.
The pool area is a popular feature, particularly for families with heated pools and a children’s pool. While many guests enjoy the relaxation it offers, some mention maintenance issues, overcrowding and cleanliness concerns.
Overall, Violet Al Azizia Hotel MASJID Al Qatari is favored for its family-friendly amenities, including spacious suites and play areas for children, making it a convenient and enjoyable choice for families. While there are areas for improvement, especially in room maintenance and service consistency, the hotel continues to be a commendable choice in Makkah for its cleanliness, strategic location and family-oriented facilities.
Hotel with Spa
This hotel features a wellness centre and a plunge swimming pool, offering specific amenities for guest relaxation and well-being.
Hotel with Indoor Pool
Offers an indoor swimming pool, providing a private and comfortable swimming experience. It is located in Mecca, offering convenient access to local attractions and amenities.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Children's Pool
Hotel with Heated Pool
About Violet Al Azizia Hotel MASJID Al Qatari
License: 10000998
Guest Reviews
Location
The overall environment surrounding the hotel is quiet and peaceful, away from the usual hustle and congestion, adding to its appeal for those seeking tranquility. Many reviewers appreciate how the hotel is nestled in a lively area yet remains undisturbed by heavy crowds, making it convenient to access nearby restaurants, supermarkets and other services.
However, one common point of criticism is that while the hotel is near Haram, it’s still far enough to necessitate transportation—a taxi or shuttle bus, which can sometimes be irregular or crowded. Some guests noted waiting longer than expected during peak hours and suggested improvements to the shuttle bus frequency.
Guests also find the location excellent for ease of getting taxis and its strategic position on a main street. The area is well-known and offers beautiful views, particularly from the hotel rooms. Accessibility to the city center and other attractions also adds to the hotel’s favorable location.
Despite some challenges with transportation to the mosque, the overall consensus is that the site is quite good with its cleanliness, peaceful ambiance and value for money frequently praised.
Breakfast
However, a small number of guests expressed concerns about limited options, lack of variety and repetitive menu items, which sometimes led to a disappointing experience. There were mentions of overcrowding during breakfast times and occasional shortages of certain items. Some noted that the breakfast could benefit from including more international cuisine to cater to a broader range of tastes and preferences.
Despite these occasional drawbacks, many guests found the breakfast to be a good, varied experience that complemented the hotel's overall quality and service. The standout breakfast offerings were frequently described as a highlight of the stay, making it a memorable and enjoyable part of the Violet Al Azizia Hotel MASJID Al Qatari experience.
Dinner
Some guests noted that the restaurant didn't quite live up to the hotel's status despite having a good array of dishes. The overall consensus appears to be a need for a more varied and dynamic menu. Addressing these concerns would likely elevate the dining experience to meet guests' expectations better.
Notably, the absence of lunch and dinner services on certain days was a recurring issue with some guests being unaware of the meal availability. The suhoor meal, available during Ramadan, was another point of contention with guests finding it lacking in variety and not matching local tastes.
In summary, while the dinner at Violet Al Azizia Hotel MASJID Al Qatari has its highlights, there is ample room for improvement in terms of variety and availability to consistently meet the high standards expected by its guests.
Rooms
However, there were numerous issues reported that detract from the overall experience. A consistent complaint was the small size of many rooms and bathrooms, often described as narrow and cramped. Some guests found the lack of soundproofing to be problematic, as noises from neighboring rooms could be easily heard, compromising privacy and comfort. Maintenance issues were another common concern with mentions of broken TVs, malfunctioning air conditioners and worn-out furniture. The cleanliness of the rooms was also inconsistent with reports of finding scattered hair, dust and other cleanliness oversights.
The room service received mixed reviews; while some guests noted prompt and frequent service, others found it lacking and delayed. Essential amenities were occasionally missing, such as towels and basic toiletries and the overall state of the rooms appeared to need significant updating and renovation.
In terms of facilities, the hotel was praised for its modern amenities, beautiful decor in the lobby and restaurant, as well as the diverse and excellent breakfast options. Despite its proximity to the Haram and various services, the overall room experience at Violet Al Azizia Hotel MASJID Al Qatari appears to need improvement, particularly in terms of space, maintenance and cleanliness.
Beds
However, numerous guests pointed out issues with the bed quality. A recurrent theme was the discomfort of the pillows, often described as too high, hard or simply unpleasant, leading to sore necks for some. The beds themselves were sometimes cited as small, narrow or unusually high. There were complaints about mattresses being too hard, sagging from the middle or even being noisy. Specific feedback included mentions of bed sheets being old and the general state of some beds being worn out, necessitating replacement or renewal.
While some guests found the beds clean and generally comfortable, there were significant concerns about overall bedding comfort across various rooms. These mixed reviews suggest that while some guests experience a good night's sleep, others face notable discomfort and inconsistencies in bed quality.
Cleanliness
Moreover, many highlighted the exceptional efforts of the cleaning staff and the consistent maintenance throughout the property, from the corridors to the bathrooms. The hotel's emphasis on cleanliness extends to its facilities, including the breakfast hall and furnishings, which were routinely described as clean and comfortable.
Nevertheless, a minority of reviews pointed out areas that needed improvement, such as inconsistent room cleaning schedules, occasional oversight in bathroom maintenance and outdated furniture in some rooms. Despite these few criticisms, the overall sentiment reflects a well-kept and hygiene-focused establishment.
In summary, Violet Al Azizia Hotel MASJID Al Qatari is widely recognized for its meticulous approach to cleanliness, contributing significantly to a pleasant and comfortable stay for its guests. The hotel's commitment to maintaining a pristine environment is evident, making it a commendable choice for cleanliness-conscious travelers.
Staff
However, some reviews mention significant language barriers, uncooperative behavior and a lack of professionalism from specific members of the team, especially at the reception. Issues such as rudeness, unresponsiveness and insufficient training are recurring themes. There are also reports of a lack of housekeeping unless specifically requested and a slow check-out process. Despite these criticisms, many guests acknowledge the efforts of the staff, suggesting that with improved training, particularly in language skills and customer service, the overall experience could be enhanced.
Wi-Fi
Spa
Gym
Pool
The pools are generally considered a great amenity and a major plus of the hotel with some guests enjoying the relaxation they provide. The presence of multiple pools, including a SPA pool and the heated options, adds to the overall appeal.
On the downside, there are consistent concerns about the cleanliness of the pools. Some guests have reported issues like foul smells, high chlorine levels causing allergies and water that is sometimes yellowish. Additionally, the pool can become quite crowded and there are not enough spots by the poolside for all guests. There have also been complaints about the pool water being too cold, especially for children.
Despite these issues, guests who have a positive experience recommend the pool area for its enjoyable and relaxing atmosphere. However, improvements in maintenance and technical service would enhance the pool experience significantly.
Family
Spacious family suites and rooms with interconnected options cater well to families, offering ample space and comfort. Despite some comments about rooms being on the smaller side, overall comfort remains a common theme among reviews. The hotel’s close proximity to the Haram is another plus point, adding to the convenience for family stays.
The hotel atmosphere is described as nicely suitable for families with a setting that fosters a relaxing yet enjoyable environment for guests of all ages. A few notable services include childcare facilities and a nursery, which have been especially well-received.
In summary, Violet Al Azizia Hotel MASJID Al Qatari provides excellent accommodation options and amenities for families, making it a strong choice for a family-oriented stay.
Business
The hotel is an excellent venue for business stays with good facilities for business meetings and a nice conference setup, making it perfect for business events. The location is also deemed ideal for business travelers, adding to its appeal as a great place to conduct meetings and conferences.
While the business facilities are generally praised, there are mentions that they could be improved. Additionally, minor issues such as a narrow parking entrance and occasional electricity outages were noted, which could affect the overall experience. Despite these points, the professionalism and kindness of the staff contribute positively to the hotel's suitability for business trips.
Violet Al Azizia Hotel MASJID Al Qatari stands out as a good business hotel, combining useful services and a strategic location to meet the demands of both business meetings and events.
Accessible
However, there are some limitations to consider. The entrance to the parking area is narrow and steep, making it challenging for larger vehicles and the parking spaces are limited and tight. Although the furniture is suitable for people with disabilities, the size of the bathrooms and rooms might be too small for some guests. There is also a lack of specific disabled-friendly features that could enhance the overall accessibility of the hotel.
Overall, Violet Al Azizia Hotel provides good accessibility for most guests, but those needing special accommodations might encounter a few challenges.
Children's Pool
Beyond the pool, the hotel has a children's area that opens at midday, as well as a nursery and kids' club. The childcare services and nursery receive positive notes with guests appreciating their presence and quality. There's also a play area and a kids' playground that contribute to a well-rounded entertainment experience for children. However, the kids’ club does come with an additional charge. Overall, the children’s entertainment and facilities at Violet Al Azizia Hotel MASJID Al Qatari provide a delightful experience for the little ones, making it a child-friendly choice for families.
Heated Pool
Indoor Pool
Honeymoon
Romantic
Yes, Violet Al Azizia Hotel MASJID Al Qatari has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
Yes, a spa is available at Violet Al Azizia Hotel MASJID Al Qatari.
No, Violet Al Azizia Hotel MASJID Al Qatari doesn't allow dogs.
No, parking facilities aren't available at Violet Al Azizia Hotel MASJID Al Qatari.
Yes, Violet Al Azizia Hotel MASJID Al Qatari has a gym.
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