DoubleTree by Hilton Memphis

Memphis 35.11628900, -89.89262000 , 5069 Sanderlin Avenue (Show on Map)
7.5
Good


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Summary of reviewsDoubleTree by Hilton Memphis, located at 5050 Poplar Avenue, enjoys a highly praised position ideal for exploring the city. Set in a vibrant and secure neighborhood, the hotel offers easy access to an array of dining and shopping options, including fast-food chains, locally owned restaurants, and a Whole Foods Market, all within walking distance. Entertainment venues such as a movie theater and Ben & Jerry’s are also nearby, adding to the convenience of the location. Ample free parking and the ease of accessing downtown Memphis and attractions like Graceland make this an attractive choice for both business and leisure travelers.

Dining at the DoubleTree by Hilton Memphis is a highlight, especially the breakfast which is often commended for its quality and variety. Despite the lack of a continental option, the breakfast buffet receives high praise for its fantastic selection and the excellent service provided by the staff. While some guests find the buffet pricing high, the overall satisfaction with the dining experience is notable, with the dinner offerings also receiving accolades for their organization and delicious local flavors. The presence of an outstanding staff, particularly in the dining areas, elevates the stay experience.

Guest rooms at the hotel garner positive feedback for their spaciousness, cleanliness, and comfort. Equipped with cozy and stylish furnishings, the rooms, especially those with King beds, provide a restful and quiet atmosphere. Minor issues occasionally arise, but they don't significantly detract from the overall positive experience that emphasizes cleanliness and comfort. The hotel's commitment to maintaining high standards of cleanliness extends beyond the rooms to communal areas, further enhancing the guest experience.

The staff consistently receive acclaim for their friendliness and helpfulness. Guests feel warmly welcomed and well cared for, with staff praised across all areas for their professionalism and thoughtfulness. Notable gestures, such as offering delicious cookies upon check-in, reflect the hotel's service-oriented approach.

The pool experience is also a much-appreciated feature, with guests praising the innovative combination of indoor and outdoor pools that provide a delightful and refreshing escape. The pool area is a favored amenity, especially for families and those taking breaks from exploring Memphis.

Finally, the beds at DoubleTree by Hilton Memphis are notably comfortable, contributing significantly to the positive guest reviews. The combination of cozy mattresses and plush pillows ensures a restful sleep, reinforcing the hotel's reputation for offering a comfortable and accommodating stay. Overall, the DoubleTree by Hilton Memphis leaves a strong impression as an inviting and convenient lodging option, encouraging many guests to return.
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Categories
Hotel near Golf Courses
As a DoubleTree, it generally offers a higher standard of amenities and service that golf travelers may appreciate. While golf-specific details are absent, the overall quality makes it a reasonable choice.

Hotel Taking Steps Towards Sustainability
As part of Hilton's Travel with Purpose program, this hotel is committed to reducing its environmental impact. Initiatives include efforts in waste reduction, energy efficiency through measures like LED lighting, and water conservation.

Family Friendly Hotel
This hotel provides a comfortable stay with amenities suitable for families. The location is convenient for accessing various Memphis attractions. The hotel offers a warm chocolate chip cookie upon arrival.

Hotel with Swimming Pool
DoubleTree by Hilton Memphis offers a spacious pool area with comfortable seating. It is well-suited for both leisure and family activities.

  Heated Pool    Indoor Pool  


Business Hotel
DoubleTree by Hilton hotels are equipped with business amenities, often including meeting rooms and business centers, to accommodate the needs of corporate guests and business events.

Hotel with Gym
This hotel provides a fitness center for guests.

Hotel with Indoor Pool
The DoubleTree by Hilton Memphis features a distinctive glass-domed indoor pool. The hotel also provides an outdoor pool and a fitness center, offering multiple options for recreation.

Hotel for Honeymoon

Accessible Hotel

4-Star Hotel

Hotel with Heated Pool

Room Types
Double Room with Two Double Beds - Non-Smoking This room features a refrigerator and tea- and coffee-making facilities. A 49-inch flat-screen TV is also provided.

King Room - Non-Smoking This room features a refrigerator and tea- and coffee-making facilities.A 49-inch flat-screen TV is also provided.

Junior King Suite with Sofa Bed - Non-Smoking This room features a refrigerator and tea- and coffee-making facilities. A 55-inch flat-screen TV is provided.

King Room with Roll-In Shower - Disability Access This double room has a 49-inch flat-screen TV, tea/coffee maker and air conditioning.

King Suite This quadruple room features air conditioning and a 55-inch flat-screen TV.

King Room with Bath Tub - Mobility Access This triple room has a 49-inch cable TV and air conditioning.

Fitness King Room The triple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
7.5
Good
Location
Situated at 5050 Poplar Avenue, DoubleTree by Hilton Memphis enjoys a highly praised location that's perfect for exploring the city. Nestled in a vibrant area, guests find a plethora of dining and shopping options just steps away from the hotel. The proximity to fast-food chains, individually owned restaurants, and a Whole Foods Market offers convenient choices for meals, all within walking distance. A short stroll also leads to leisure spots like a movie theater and Ben & Jerry’s, making it easy to enjoy entertainment without the need to drive.

The hotel is located in a secure neighborhood, with visible security providing an added sense of safety. For those wishing to explore further afield, easy access by car into the city ensures a seamless transition to downtown Memphis or Graceland, both roughly 15 to 20 minutes away. The ample free parking available at the hotel only adds to the convenience.

Guests have commented on the clean and quiet surroundings, with several noting that the neighborhood exudes a comforting peacefulness. Whether traveling for business or pleasure, this DoubleTree's location stands out as a key highlight, combining accessibility with the comforts of modern conveniences and a friendly, attentive staff.

Breakfast
The breakfast experience at the DoubleTree by Hilton Memphis is a highlight for many guests. While there is no continental breakfast, the hotel offers a variety of delicious breakfast options that earn praise for both quality and service. Guests frequently compliment the breakfast buffet, describing it as fantastic and very good, with a diverse selection of food that satisfies different tastes. The breakfast staff receives high marks for their superb service, enhancing the overall dining experience. The dedicated personnel preparing omelets and waffles also leave a positive impression, adding to the appeal of the breakfast options.

Though some mention the breakfast buffet's price as a bit high, many find it worth the cost, especially with the availability of breakfast vouchers which are greatly appreciated by guests. The occasional issue with service timing doesn't overshadow the generally positive remarks about the breakfast offerings. Moreover, those who receive unexpected complimentary breakfasts find it an enjoyable surprise, contributing to the hotel's hospitality. Overall, breakfast at the DoubleTree by Hilton Memphis stands out as an enjoyable part of many guests' stay, often cited alongside the great service provided throughout the hotel.

Dinner
DoubleTree by Hilton Memphis offers a dining experience that many guests find delightful. The hotel's restaurant and bar are praised for their well-organized setup and the delicious food and drinks they serve. Guests highlight the convenient dining option, noting that it adds a pleasant touch to their stay. Some describe the food as the best they had on their entire trip, with several reviews commending the excellent service provided by the staff, particularly mentioning an outstanding server named Mirada. One notable feature is the bar that serves excellent food from a well-known local restaurant, adding a touch of local flavor to the experience. While there are mentions of price concerns, the overall impression is positive, with the quality of food and service standing out in many of the reviews.

Rooms
The rooms at DoubleTree by Hilton Memphis have garnered positive feedback from guests, who praise their spaciousness, cleanliness, and comfort. Many reviewers noted that the rooms were cozy, clean, and equipped with comfortable beds and essential amenities, contributing to a restful stay. The King bed rooms, in particular, received mentions for their stylish design and comfort. Guests appreciated the quiet atmosphere of the rooms, even though the hotel is busy. The refurbishment efforts have been well-received, with guests noting the fresh and beautiful appearance of the rooms.

Some reviews mention minor issues such as the availability of additional blankets, and occasional malfunctioning room keys or appliances, but these issues did not significantly detract from the overall positive experience. Housekeeping staff were remarked upon for their friendliness, further enhancing the stay. Overall, guests express a strong likelihood of returning to the hotel due to their positive experiences, highlighting the fantastic room size, cleanliness, and comfortable bedding as standout features.

Beds
The beds at the DoubleTree by Hilton Memphis receive numerous commendations for their comfort, making them a notable highlight for guests. Many reviews highlight the exceptional coziness and comfort, with guests frequently describing the beds as comfortable and some even claiming them to be some of the best they have experienced at any hotel. The pillows also receive high praise for their plushness, contributing to restful sleep. Although there are occasional mentions of uncomfortably made beds or minimal pillows, the overall consensus is that the bed experience is highly positive. Several guests appreciate the combination of comfortable mattresses and quality bedding, which enhance their stay in the clean and well-kept rooms.

Cleanliness
Visitors to the DoubleTree by Hilton Memphis generally appreciate the high standards of cleanliness throughout the hotel. Guests frequently highlight the well-maintained and comfortable rooms, noting that both sheets and towels are consistently in tip-top condition. The housekeeping team's commitment to cleanliness is evident, with many guests feeling content with the cleanliness and comfort of their accommodations. The communal areas of the hotel also receive positive assessments, where travelers admire how well the property is kept.

The staff garners particular praise for their friendliness and willingness to assist, enhancing guests' experiences significantly. Many guests recount positive interactions with staff members across various parts of the hotel, from the reception to the bar, reflecting a culture of hospitality. The efficiency of check-in and check-out procedures adds further convenience to guests' stays, while thoughtful touches such as the provision of delicious cookies at check-in underscore the hotel's service-oriented approach.

However, not all experiences are perfect. Some guests point to inconsistencies in room maintenance, citing instances where certain areas required a deeper clean or attention to detail. Occasional maintenance issues, like problems with room fixtures or technology, were noted, including ineffective room phones and non-functioning remotes. Guests also mention a delay in room readiness on arrival, which detracted from the overall experience for some. Despite these minor issues, the hotel's prime location, quiet environment, and the cleaned surroundings contribute to many visitors leaving the DoubleTree by Hilton Memphis with positive impressions and a willingness to return.

Staff
The staff at DoubleTree by Hilton Memphis consistently receive commendations for their exceptional friendliness and helpfulness, making guests feel warmly welcomed and well cared for. Descriptions of interactions range from feeling like family to being treated with utmost professionalism and respect. Guests frequently mention how all staff members, from the front desk to the housekeeping team, go above and beyond to ensure a pleasant stay. Notable staff members, such as Trista and Landrew, have been recognized for their apologetic and considerate service in particular situations, enhancing the overall guest experience. The bar and restaurant staff, including Cassandra, receive high praise for their cheerful and attentive service. Overall, guests appreciate the combination of outstanding customer service, warm greetings, and thoughtful gestures like offering delicious cookies during check-in. The dedication and positivity of the team certainly elevate the hotel as an appealing choice for visitors to Memphis.

Pool
Nestled in the inviting premises of DoubleTree by Hilton Memphis, the pool experience stands out as a highlight for many guests. The presence of an indoor pool offers families with children a delightful spot to swim and create enjoyable memories. Guests consistently remarked on the pool's appealing size and cleanliness, providing a refreshing escape during their stay. Particularly noteworthy is the hotel's innovative combination of indoor and outdoor pools, seamlessly connected to allow for a versatile swimming experience. This unique feature has been praised by visitors as an excellent idea, offering a warm and welcoming environment despite some isolated comments about temperature variations. Though access issues have occasionally occurred, the pool remains a favored amenity, especially appreciated by those taking breaks from sightseeing adventures around Memphis. Overall, the pool area contributes significantly to the relaxing and pleasurable atmosphere that guests cherish at the DoubleTree by Hilton Memphis.


Yes, DoubleTree by Hilton Memphis has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at DoubleTree by Hilton Memphis.

No, DoubleTree by Hilton Memphis doesn't allow dogs.

No, parking facilities aren't available at DoubleTree by Hilton Memphis.

Yes, DoubleTree by Hilton Memphis has a gym.

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