4-Star HotelThis 4-star hotel is located in the heart of Gubbio, close to the Roman Theatre and Palazzo del Capitano del Popolo. It features a restaurant, bar, and room service, offering a comfortable and convenient stay.
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Summary of reviews related to the '4 Star' categoryNestled in the charming town of Gubbio, Bosone Palace offers an experience that may not entirely align with its advertised four-star status, yet holds its ground with a certain unique appeal. While expectations of spacious rooms and luxurious amenities might not be met—small bathrooms and outdated fixtures being a common guest critique—the hotel still manages to create a comfortable atmosphere.
A notable shortcoming is the room size and facilities, which guests frequently mention as not meeting four-star standards. The bathrooms in particular seem to be a point of contention, often described as cramped and in need of renovation. Despite these criticisms, the management appears responsive; they are known to accommodate room changes without hassle or additional fees, which adds a positive note to the customer service experience.
Guests often express an affinity for returning to Bosone Palace, primarily because of its scenic views and its convenient location, making it a favorable base for those exploring Gubbio. Although the details may not reflect luxury, the hotel's ability to accommodate and provide satisfactory service compensates for some of its limitations. Nonetheless, improvements in hygiene and a more proactive approach by the staff could elevate the overall perception of this promising hotel.
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