Sheraton Surabaya Hotel & Towers caters to various needs with special facilities for visually impaired and deaf guests. It offers accessible on-site parking, including van accessible parking, and elevators. Accessible routes lead from the main entrance to the pool, business center, fitness center, spa, and meeting spaces.
This hotel is wheelchair accessible and features on-site accessible restaurants and lounges. Accessible rooms are available with features designed for guest comfort and convenience.
JW Marriott Hotel Surabaya offers facilities for disabled guests, on-site accessible restaurants/lounges, on-site accessible self-parking and is wheelchair accessible. It is also conveniently located near public transport stations.
This hotel provides a 'King Accessible Room' and features 1 accessible parking space. It also offers an accessible train station shuttle, Braille/raised signage, and a stair-free path to the entrance. Valet services are available for wheelchair-equipped vehicles, and the lounge is wheelchair-accessible.
Wyndham Surabaya features a dedicated 'Deluxe King Room - Mobility Access' for guests with disabilities. The hotel provides Braille/raised signage, lifts, and is wheelchair accessible throughout its grounds. Wheelchairs are available on site, and public areas like the concierge desk, public bathrooms, and registration desk are wheelchair-friendly.
ibis Surabaya City Center is wheelchair accessible and offers special facilities for visually impaired and deaf guests. It provides easy access for wheelchairs, including wheelchair-accessible parking, a business center, and a registration desk.
Surabaya Suites Hotel Powered by Archipelago is highly praised by guests for its strategic location in the heart of Surabaya, offering convenient access to transport links, shopping centers, and cultural attractions. The affordable accommodation provides a clean and comfortable stay, ideal for those wishing to explore the vibrant city life.
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya.