HOM Roma

Mexico City 19.41373400, -99.16341000 , Monterrey 185, Colonia Roma, Delegación Cuauhtémoc (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHOM Roma, located in the vibrant heart of Roma Norte, Mexico City, is celebrated for its prime location, offering guests an array of dining and entertainment options right at their doorstep. Situated close to public transportation, the hotel provides easy access to popular attractions like Parque Mexico, making it convenient for exploring the city. The neighborhood is both lively and safe, enhancing the overall appeal of the hotel's setting.

The rooms at HOM Roma are often praised for being clean, comfortable and well-equipped with essential amenities. Some rooms feature small terraces and access to a nice rooftop, communal area and kitchen. The beds, in particular, receive mixed reviews with many guests finding them very comfortable, equipped with personal amenities like curtains, plugs and lights. However, others mentioned issues with older, less comfortable mattresses and room size, ventilation and soundproofing.

Cleanliness at HOM Roma is generally well-regarded with regular cleaning routines ensuring that rooms and common areas are well-maintained. Although some guests noted issues in the shared bathrooms, most agree that the hotel makes a concerted effort to keep the accommodations tidy. Free laundry services and friendly staff further enhance the overall guest experience.

The staff at HOM Roma are consistently commended for their exceptional service, described as attentive, friendly and eager to assist. Despite the lack of a designated reception area, the staff's presence in the common spaces ensures guests' inquiries are efficiently handled. Their commitment to guest satisfaction and flexibility in accommodating guests' needs stand out as significant positives.

Wi-Fi at HOM Roma generally meets guests' needs, frequently praised for being fast and reliable, especially for remote work. However, there were occasional mentions of weaker signals in some rooms.

In summary, HOM Roma is highly recommended for its outstanding location, friendly and helpful staff and clean accommodations, though potential guests should be aware of possible issues with room size, ventilation and bed comfort.
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Romantic Guest House

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Guest Reviews
7.3
Good
Location
Situated in the heart of Roma Norte, HOM Roma boasts an enviable location that is repeatedly praised by guests. The hotel sits in a vibrant neighborhood, surrounded by an array of cafes, restaurants and bars, providing guests with a plethora of dining and entertainment options right at their doorstep. Its proximity to public transportation, including the Metrobus and subway, makes it incredibly convenient for exploring the wider city.

Many reviews highlight the safety with guests feeling secure walking around both day and night. The area’s central position offers easy access to popular attractions like Parque Mexico, along with other scenic spots in Roma and Condesa. The neighborhood itself is described as both quiet and pleasant, creating a serene atmosphere despite its central location.

Notably, the accommodation provides good value for money, combining its superb location with comfortable and clean rooms. The staff receive frequent compliments for their helpful and friendly demeanor, enhancing the overall positive experience. For travelers prioritizing convenience, comfort and an exceptional locale, HOM Roma stands out as an outstanding choice in Mexico City.

Rooms
Reviews of HOM Roma highlight a mixed experience with the hotel's rooms. On the positive side, many guests found the rooms to be clean, comfortable and equipped with the essentials. Some rooms even feature small terraces and shared access to a nice rooftop, communal area and kitchen, adding to the overall experience. A few guests appreciated the beds, describing them as super comfortable with amenities like a curtain, plug and light.

However, there are several drawbacks that potential guests should be aware of. Many noted that the rooms are small, sometimes without windows and often lack proper ventilation. The soundproofing appears to be inconsistent, leading to noise disturbances from nearby kitchens or communal areas. Some guests also reported issues with cleanliness, outdated decor and insufficient equipment, including a notable lack of electrical sockets.

While the dormitory rooms provide the necessary basics, they can feel cramped and less ventilated. The bathrooms, at times, have been found wanting in terms of cleanliness and maintenance. There were also occasional problems with mosquitoes and overall noise levels, which affected the sleep quality for some guests.

In summary, while HOM Roma offers a basic and sometimes charming lodging experience with comfortable beds and clean rooms, guests should be prepared for potential issues with room size, ventilation and noise.

Beds
At HOM Roma, feedback on the beds varies considerably. While numerous guests have found the beds to be comfortable, describing them as comfy or very comfortable, others have reported issues. A significant number of guests mentioned that the mattresses felt old, lumpy and in need of replacement with some describing them as incredibly uncomfortable and hard as a rock. There were also mentions of beds with noticeable springs and concerns about the hygiene and cleanliness of the mattresses. Despite these mixed reviews, some guests noted that the bed comfort was sufficient for short stays and appreciated the clean rooms and modern amenities, such as good Wi-Fi and a nice common area, which enhanced their overall experience. However, the experience with bed comfort seems to vary widely, making it an important consideration for potential guests.

Cleanliness
HOM Roma emerges as a mixed bag when it comes to cleanliness, but the positive aspects overwhelmingly revolve around the regular cleaning routines and the pristine state of the rooms. Many guests consistently highlight the daily disinfection and cleaning efforts, resulting in accommodations that are often described as very clean and well-maintained. The common areas, too, frequently receive high marks for their cleanliness with some reviews specifically mentioning spotless bathrooms and very clean shared spaces.

However, bathrooms evoke a range of opinions. Despite numerous guests appreciating the thorough daily cleaning and consistent cleanliness, others point out issues such as mold, wet floors and a general need for deeper cleaning. Shared bathrooms in particular seem to pose more of a challenge with some guests experiencing long waits and unclean conditions.

Descriptions of the rooms themselves are mostly favorable, noting their clean, comfortable state which is ideal for resting after a day's exploration. Guests also commend the hotel’s excellent location, friendly staff and convenient amenities like free laundry services.

While there are mentions of stained towels, some discomfort with the beds and criticisms of dark, cramped dormitories, the staff's evident effort to maintain cleanliness and the strategic location make it a decent choice for travelers. Attention to certain areas, notably the shared bathrooms, could significantly enhance the overall guest experience.

Staff
The reviews for 'HOM Roma' reveal a unanimous appreciation for the exceptional service provided by the staff. Guests have highlighted the attentiveness and friendliness of staff members, often describing them as kind, polite and always eager to assist. Whether it's Yuli, Israel or the receptionist, everyone seems genuinely committed to making guests feel comfortable and welcome.

Despite the lack of a designated reception area, the staff efficiently uses the common spaces to be available for guest inquiries. Cleaning appears to be a top priority with staff consistently maintaining the cleanliness of the facility. The team is noted for their flexibility and willingness to accommodate guests' schedules and needs, even though some have mentioned that staff availability around the clock would be ideal.

The particular kindness and helpfulness of the staff stand out in many reviews with multiple mentions of how they go above and beyond to ensure a pleasant stay. Whether it's providing information, making improvements or simply being there to help in situations like last-minute accommodation needs, the team at 'HOM Roma' excels in guest service.

Overall, the combination of a great location with excellent public transportation options and the warm, attentive service of the staff makes 'HOM Roma' highly recommended by its guests.

Wi-Fi
Guests who stayed at HOM Roma generally found the Wi-Fi experience to be positive. Many noted that the Wi-Fi was very good with some emphasizing that it worked well and was reliable for work purposes. Positive phrases such as fast Wi-Fi and strong signal were frequently mentioned, making it a suitable choice for those needing a stable connection for remote work. However, there were a few mentions of weak signals and poor reception in some rooms with occasional cutouts, especially at night. Overall, the Wi-Fi at HOM Roma met the needs of most guests, bolstered by the addition of amenities like free filtered water in the kitchen, adding an extra touch of convenience to their stay.


No, HOM Roma doesn't have any pool.

No, a spa isn't available at HOM Roma.

No, HOM Roma doesn't allow dogs.

No, parking facilities aren't available at HOM Roma.

No, HOM Roma doesn't have a gym.

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