Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Hotel in Mexico CityFederal District > Azcapotzalco
9.0
Excellent
From $239
$
Info
Summary of reviews
The Hyatt Regency Mexico City is a top-rated, five-star hotel located in the upscale neighborhood of Polanco. Guests rave about the convenient location with easy access to great restaurants and sites in the area, as well as the ease of getting around the city. The hotel itself is modern and elegant with spacious and luxurious rooms and attentive service from the friendly staff. Many guests specifically mention the excellent views from the hotel, including overlooking Chapultepec forest. The breakfast is a highlight for many guests with comments praising the quality and variety of the buffet and the attentive staff. The hotel's cleanliness is also highly praised with guests describing it as sparkling clean and impeccable. The staff is extraordinary friendly, helpful and professional, providing outstanding service to each and every guest. The gym and spa are top-quality and boast big, modern machines, making it an excellent choice for fitness enthusiasts. The beds are described as very comfortable, ensuring a peaceful and restful night's sleep. Overall, the Hyatt Regency Mexico City is an exceptional choice for those visiting Mexico City with many guests saying they will return to this phenomenal and amazing hotel.
Amomoxtli, located just outside the bustling center of Tepoztlán, is an exceptional retreat offering a serene and picturesque escape. The hotel is nestled amidst stunning natural surroundings, providing extraordinary views of the mountains and Tepozteco hill. This tranquil setting, though somewhat removed from the village center, ensures a quieter and more relaxing experience that is complemented by excellent service and a top-tier restaurant.
Guests are particularly impressed by the breakfast at Amomoxtli, noting its sensational quality and delightful variety. Fresh fruit, smoothies and delicious croissants are frequently lauded with the option to order whatever guests desire adding to the experience. While there are occasional mentions of subpar service or issues with specific dishes, the general consensus is that breakfast is a standout feature of the hotel's offerings.
The dinner service also receives high praise for its delicious and quality cuisine, although some guests find the flavors occasionally bland and note the higher cost of dining, particularly for desserts. However, the overall dining experience remains enjoyable and flavorful.
Amomoxtli's rooms are celebrated for their beauty, comfort and exceptional decor. Guests appreciate the private and spacious accommodations, often featuring terraces with sofas and fire pits and classic Mexican tiles in the bathrooms. While there are minor critiques regarding mattress firmness and value, the majority consensus is that the rooms provide a luxurious and serene escape.
Cleanliness is another strong point for Amomoxtli with guests consistently highlighting the immaculate state of the property. Despite minor concerns about damp smells and bathroom cleanliness in certain areas, the overall attention to hygiene and maintenance remains impressive.
The staff at Amomoxtli is frequently commended for their exceptional service, characterized by friendliness, attentiveness and a genuine dedication to guest satisfaction. The team's polite and warm welcome, notably from individuals like Alex, leaves a lasting positive impression, though there are occasional remarks about slower restaurant service and less friendly spa staff.
The spa at Amomoxtli is highly praised for its quality and top-notch services, including exceptional massages that guests often describe as the best they've experienced. The facility's serene ambiance and beautiful setting further enhance the experience, making the spa a standout feature.
The pool area, surrounded by breathtaking gardens and views of the mountains, provides a serene and picturesque setting. Guests find the pool itself amazing and beautiful, contributing to a relaxing retreat. Despite occasional complaints about crowding, the overall sentiment is highly positive.
Amomoxtli is also ideal for couples seeking a romantic and relaxing getaway. The hotel's high-quality service, accommodation and cuisine create an excellent environment for unwinding and celebration, making it highly recommended for both older guests and young couples.
Overall, Amomoxtli offers a tranquil and visually stunning retreat with exceptional service, delightful dining and luxurious accommodations, making it a memorable choice for travelers seeking relaxation and escape.
Layla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love.
Posada del Tepozteco - Hotel & Gallery, located in a tranquil corner of Tepoztlán, offers a picturesque escape with stunning views of both the town and the surrounding mountains. Guests consistently praise its exceptional location, providing a peaceful retreat while still being within convenient walking distance to local attractions. The hotel delights with beautiful gardens, ample security, and a charming terrace perfect for scenic dining accompanied by a delicious gourmet menu.
The breakfast at Posada del Tepozteco earns high marks for its delightful culinary experience, set in a picturesque atmosphere with vibrant bougainvillea. Guests appreciate the range of tasty Mexican specialties offered, although some note minor room for improvement. Dinner at the hotel is similarly praised, with exquisite food and excellent service enhancing the overall dining experience.
The spacious and comfortable rooms enhance the guest experience with breathtaking views, particularly from terraces and balconies. While some facilities would benefit from modernization, the cleanliness and comfort receive high praise, often exceeding expectations. The staff consistently earn accolades for their exceptional friendliness and attentiveness, contributing significantly to a memorable stay.
While the Wi-Fi service receives mixed reviews, with some guests experiencing connection issues, the heated pool is a highlight for many, offering a relaxing swim amidst the stunning garden setting. Though occasional maintenance issues are noted, the pool remains a favorite feature. The beds receive mixed feedback, with some guests finding them comfortable, while others suggest updates for improved restfulness.
Overall, Posada del Tepozteco combines its picturesque location, exceptional staff service, and memorable dining experiences to offer a unique and tranquil stay in Tepoztlán, despite minor areas for improvement such as bed comfort and Wi-Fi connectivity.
Hotel Criol in Querétaro enjoys an exceptional location in the historic downtown, offering tranquility and easy access to notable attractions like Plaza de Armas, restaurants, shops and cafes. The hotel's beautifully designed architecture and modern decor enhance the guest experience with on-site amenities like a library and pool adding extra comfort.
Breakfast at Hotel Criol is highly praised for its excellent selection and authentic Mexican flavors, though there are occasional comments about the cost and limited variety outside of breakfast hours. The ambiance and exceptional service in the breakfast area also receive positive remarks.
Rooms at Hotel Criol feature a pleasing modern aesthetic and are generally very comfortable. However, their small size and lack of windows can feel cramped and dim. Cleanliness is usually top-notch, contributing to the overall appeal, but noise and room ventilation issues are occasional downsides.
The staff at Hotel Criol stand out for their friendliness and professionalism, making guests feel welcomed and well-cared-for. Key individuals at the reception are frequently praised for their excellent service.
Wi-Fi connectivity offers a mixed experience: while some guests enjoy fast and reliable internet, others report poor and inconsistent signals.
The pool, though small, is a pleasant feature with a beautiful surrounding garden, although its inconsistent temperature and occasional maintenance issues can detract from its appeal. Similar mixed reviews apply to the beds, which some guests find very comfortable, while others note issues with hardness and pillow quality.
Overall, while some feel that the hotel may not fully meet five-star standards, it is still considered a top choice for both business and leisure travelers. Offering luxurious yet accessible accommodations, a romantic atmosphere and exceptional cleanliness, Hotel Criol is well-regarded for providing a memorable stay for many visitors.
Quinta Real Monterrey, situated in the vibrant heart of Monterrey at San Pedro, offers a luxurious and convenient stay, highly favored by both business travelers and families. Its prime location across from major shopping malls and near high-end dining establishments enhances the experience, making it a top choice in one of the city's safest areas. The hotel is distinguished by its stunning colonial architecture, blending elegance with modern comfort. Guests appreciate the beautifully designed common areas and spacious, comfortable rooms, particularly praising the super comfortable beds, although updates in some facilities such as the bathrooms and furnishings would further improve the experience.
The service at Quinta Real Monterrey consistently receives commendations for being attentive, friendly, and professional, with the staff contributing significantly to a memorable stay. The on-site dining options, accompanied by live piano music, offer a warm ambiance with a menu noted for its quality and variety. While the breakfast service has mixed reviews, with the Sunday brunch standing out for its ambiance and selection, the overall dining experience remains a strong point despite occasional service and pricing concerns.
Cleanliness at the hotel generally meets high standards, although certain areas could benefit from maintenance and renovation, particularly the carpets and some bathrooms. The pool area, with its elegant design, is a key feature, although it requires some minor enhancements for optimal enjoyment. Despite these areas for improvement, guests overwhelmingly express satisfaction with the tranquility and luxury Quinta Real Monterrey offers.
Lastly, the exemplary service provided by the staff is a standout aspect, ensuring guests feel warmly welcomed and well cared for throughout their stay. The combination of beautiful architecture, prime location, and attentive service makes Quinta Real Monterrey a highly recommended destination, leaving guests eager to return for a touch of elegance, comfort, and convenience in Monterrey.
Crowne Plaza Hotel Monterrey by IHG, enjoys a stellar reputation for its prime location, remarkable amenities and exceptional service. Strategically situated in the heart of Monterrey, the hotel is conveniently close to downtown attractions, main highways, Morelos Street and the old neighborhood. Guests frequently commend the breathtaking views, cleanliness and the combination of comfort and accessibility provided by the hotel.
The breakfast offerings receive high praise for their variety and quality with the buffet-style breakfast frequently noted as delightful. The breakfast staff's friendly and efficient service enhances the dining experience, making it a standout feature of the hotel. Similarly, dinner at the hotel's Ventanas restaurant is celebrated for its excellent food with 24-hour room service adding an extra layer of convenience, despite occasional remarks about the price and speed of service.
Rooms at the Crowne Plaza Hotel Monterrey offer spaciousness and comfort, although some guests note the need for updates and better maintenance to meet the high expectations associated with the Crowne Plaza brand. The cleanliness of the hotel is generally appreciated, though some areas, such as bathrooms and linens, require more attention to detail.
The staff consistently receive accolades for their exceptional service and friendliness, contributing significantly to a pleasant stay. Instances of insufficient staffing at critical moments are rare and guests frequently highlight the dedication and responsiveness of the entire team.
The indoor pool is another attractive feature, praised for its amazing view and warm water, though some guests report cleanliness and maintenance issues. The parking situation garners mixed reviews with some guests appreciating the availability of free parking while others find the spaces narrow and the layout confusing.
Lastly, the beds are widely commended for their comfort and cleanliness, ensuring a pleasant sleep for most guests. Despite a few instances of cleanliness issues, the majority of reviews reflect satisfaction with this aspect.
Overall, Crowne Plaza Hotel Monterrey is highly recommended for its superb location, comprehensive amenities and excellent service, making it a favored choice for visitors to the city.
Hotel in Mexico CityFederal District > Azcapotzalco
8.1
Very Good
From $116
$
Info
Summary of reviews
Camino Real Aeropuerto is highly praised for its prime location directly at Terminal 1 of Mexico City International Airport, providing easy access for travelers with early flights, late arrivals or layovers. Guests appreciate the convenience of walking straight to the hotel or using the reliable shuttle service to Terminal 2. This strategic positioning, combined with on-site dining options, ensures a seamless travel experience.
Guests find the breakfast generally commendable for its wide variety and nutritional options. The inclusion of breakfast in some room rates and the professional staff add to the positive experience. However, some guests view it as overpriced and occasionally inconsistent in quality. For dinner, several on-site restaurants offer delicious meals and attentive service with the steakhouse and Mexican restaurant receiving significant praise, though some find the prices high and certain dishes disappointing.
Room reviews are mixed but trend positive for cleanliness and comfort, highlighting spacious accommodations with comfortable beds. Proximity to the airport is a significant benefit. However, guests note issues with outdated furniture, poor air conditioning and occasional noise disturbances. Cleanliness inconsistencies, such as dust and unpleasant odors, are also reported, though many find the overall room environment satisfactory for short stays.
The staff receives widespread acclaim for their friendliness, professionalism and efficiency, contributing significantly to a welcoming atmosphere. Some inconsistencies at the front desk are noted, yet the overall sentiment is one of satisfaction with their service.
WiFi service gets mixed feedback with some finding it reliable and efficient while others face connectivity issues. The spa and gym facilities are generally appreciated, though both could benefit from modern updates and maintenance. The pool provides a relaxing experience, albeit with some maintenance concerns and a small, shallow design.
Despite some parking challenges and occasional service criticisms, Camino Real Aeropuerto stands out for its unbeatable location, convenience and comprehensive amenities, making it a favored choice for travelers through Mexico City International Airport.
Fiesta Americana Hacienda Ixtapan de La Sal is highly praised for its picturesque location, nestled amidst stunning mountain views and lush gardens. The hotel's proximity to the village and various local attractions makes it a convenient and attractive destination. Families, friends and couples can enjoy a range of amenities, including football fields, tennis courts, playgrounds and resting areas. The friendly and attentive staff further enhance the guest experience, making it an ideal retreat.
Breakfast at the hotel is generally well-received, appreciated for its variety of Mexican dishes and the attentive service from the waitstaff. However, some guests noted areas for improvement, such as the need for more variety and better buffet maintenance. Dinner experiences are more mixed with some praising specific dishes and buffets but many criticizing slow service, limited menu options and high prices.
Rooms are spacious, clean and comfortable, often highlighted for their cozy beds and panoramic views from balconies. Nonetheless, signs of aging, such as damp smells and noisy plumbing, indicate a need for maintenance updates. The hotel's cleanliness also receives mixed reviews; while many areas are well-maintained, others, particularly pools and children's areas, require better upkeep.
Staff interactions are generally positive with many guests noting the friendliness and attentiveness of the staff. However, inconsistencies in service, especially at the reception and restaurant, point to areas for improvement. The Wi-Fi service is appreciated by some for its reliability but criticized by others for its speed and occasional unavailability.
The spa offers excellent massages and attentive service but has certain drawbacks related to outdated facilities and occasional functional issues. Similarly, the gym is considered well-equipped but suffers from outdated equipment and a lack of amenities. The pool area offers a variety of swimming options but faces maintenance challenges with many guests finding the water too cold and the facilities in need of repair.
Tennis courts are generally appreciated but could use better maintenance. Parking receives mixed feedback with free parking being a plus, but the overall condition and limited spaces detracting from the convenience.
Overall, Fiesta Americana Hacienda Ixtapan de La Sal provides a charming and enjoyable stay, particularly for its beautiful location, comfortable rooms and friendly staff. However, addressing maintenance issues and enhancing service consistency could significantly improve the overall guest experience.
Grand Fiesta Americana Oaxaca receives substantial praise from guests for its impressive location, remarkable service, and luxurious amenities. Nestled in the heart of Oaxaca, the hotel offers convenient access to historical sites, vibrant local culture, and stunning architecture, making it an ideal choice for travelers seeking both luxury and convenience. Its beautifully designed rooms combine modern decor with regional charm, ensuring comfort with spacious layouts, quality bedding, and tranquil views that promise restful nights.
The dining options contribute significantly to the hotel's allure, with breakfast buffets and dinner offerings often described as delicious and varied, providing an enjoyable culinary experience. While breakfast may occasionally fall short in comparison to local eateries, the staff’s attentive service and pleasant dining atmosphere ensure a positive experience. The restaurant, known for its delectable food, occasionally faces minor critiques about menu variety but continues to impress guests overall.
Cleanliness stands out as a hallmark of Grand Fiesta Americana Oaxaca, with both rooms and facilities maintaining impeccable standards. The luxury spa and gym further elevate the guest experience, offering high-quality services that complement the calm and spotless environment. Despite the additional cost, the spa is highly recommended for those seeking relaxation and rejuvenation.
The hotel’s staff receive commendations for their professionalism, warmth, and dedication to guest satisfaction. Their exceptional service, characterized by friendliness and attentiveness, greatly enriches the guest experience. The pool area, well-maintained and featuring heated waters, provides a serene escape despite its smaller size, and the superb beds add to the luxurious accommodation with their exceptional comfort.
Overall, Grand Fiesta Americana Oaxaca stands out as a prime choice for those visiting this vibrant city, distinguished by its stylish design, outstanding service, and commitment to providing a memorable and luxurious stay. Though positioned in a higher price range, the value received in service, location, and luxury makes it a preferred destination for discerning travelers.
Hotel in Mexico CityFederal District > Azcapotzalco
9.0
Excellent
From $103
$
Info
Summary of reviews
Barceló Mexico Reforma is highly praised for its strategic location on Reforma Avenue, central to Mexico City's most visited sites such as the historic center, Palacio de Bellas Artes and the Monument to the Revolution. The hotel's proximity to public transportation, including metro and metrobus stations, makes it an ideal base for exploring the city's attractions. Guests also appreciate the surrounding safe and bustling area filled with dining and shopping options.
The hotel's breakfast buffet is a standout feature, offering a wide variety, including Mexican and international options, fresh fruits and juices. The attentive and professional staff enhance the dining experience, although some guests note occasional service delays and high costs. Dinner options receive positive feedback for diverse choices and quality with special mentions for the live music and excellent drinks at the bar, as well as well-received room service. While some dining experiences do not meet certain guests' expectations, overall, the hotel provides satisfying culinary options.
The rooms at Barceló Mexico Reforma are commended for their spaciousness, cleanliness and comfort, featuring amenities like irons, fridges and safes. Guests enjoy the modern bathrooms and impressive city views. High-quality bedding and the meticulous attention of housekeeping staff further enhance guest comfort, despite minor issues related to noise and outdated décor in some areas.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained, supported by friendly and professional housekeeping staff. Although there are occasional mentions of inconsistent cleaning standards, the hotel's overall environment is elegant and comfortable.
The staff's exemplary service is repeatedly highlighted with mentions of their politeness, efficiency and willingness to assist. While there are occasional remarks about less favorable encounters, the general impression is overwhelmingly positive, contributing to a welcoming and enjoyable stay.
The hotel's WiFi receives mixed reviews with many guests finding it strong and reliable, while others face connectivity issues, especially in certain rooms. The spa is highly praised for its excellent services, clean facilities and professional massage therapists, despite some guests noting the need for updates and minor maintenance issues.
The gym is well-equipped and spacious, offering a variety of modern equipment and a clean environment, enhanced by a panoramic city view, although some equipment may feel dated. The pool area, though small, is appreciated for its cleanliness, heated water and overall pleasant experience, despite some minor complaints about chlorine levels and occasional closures.
Overall, Barceló Mexico Reforma provides a satisfying and comfortable stay with its prime location, excellent service, varied dining options and well-maintained amenities, making it a popular choice for both tourists and business travelers in Mexico City.
Categories
Heated Pool
5 Star
Pool
Heated Pool
Indoor Pool
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