Accessible HotelSummary of reviews related to the 'Accessible' categoryFasthotel Annecy offers a mix of accessibility features for guests with disabilities. One major highlight is its receptionist area and some housing sides being easily accessible. Guests appreciate the ease of access, particularly for those traveling by car, as the hotel provides free parking. The location is also conveniently accessible, making it suitable for travelers looking for a straightforward stay.
Despite this, there are several areas where the hotel could improve to better accommodate guests with disabilities. The bathrooms, for instance, are reported to be too small for larger individuals and wheelchair access is limited. The hotel features narrow doors and passages which can be a hindrance and the positioning of ramps makes them less effective. Some rooms can be challenging to reach for individuals with heavy luggage or walking disabilities. Additionally, the absence of a central hotel entrance further complicates access.
Guests also mentioned the need for more comprehensive accessibility services, such as a shuttle service and noted the importance of better problem-solving and clearer explanations from the hotel staff. Checking in at night is made convenient with the availability of a machine, but some faced issues with delayed room access and billing errors.
On a positive note, check-in is generally quick and the stay is affordable. The hotel supports guests with limited mobility to an extent, but there's room for improvement in ensuring a more wholly accessible experience.
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