Hotel Esplanade is a renowned and glamorous accommodation choice, recognized not only as an excellent hotel, but also as part of the Zagreb city history and tradition. Elements of Art Nouveau architecture are combined with the modern design, creating a unique and interesting space.
Summary of reviews
The Esplanade Zagreb Hotel is a luxurious and historic five-star hotel located in the heart of Zagreb. Guests rave about its prime location within walking distance of all amenities and the city's main sights. The hotel's breakfast is exceptional with a wide variety of delicious options, including gluten-free, vegan and vegetarian. The rooms are spacious and clean with elegant decor and luxurious bathrooms featuring L'Occitane toiletries. The hotel is renowned for its impeccable cleanliness and exceptional service with a friendly and professional staff that goes above and beyond to make guests feel comfortable. The beds are very comfortable, providing unbeatable sleep quality. The hotel's historic charm and grandeur are evident in its beautifully decorated hallways and corridors, making it a perfect choice for anyone who appreciates historical charm and grandeur. Overall, the Esplanade Zagreb Hotel is a superb five-star hotel that offers a real old-world luxurious experience with contemporary facilities.
The Westin Zagreb receives considerable acclaim for its exceptional location, being centrally positioned within a short walk to the city center, historical sites and cultural hotspots. Guests find it a strategic base for both business and leisure, appreciating the proximity to public transport and the tranquil environment with scenic views from higher floors.
The breakfast at the hotel is highly rated, praised for its diverse and plentiful options, including custom-made omelettes and freshly squeezed juices, although some note it is expensive. Dinner is also well-regarded, highlighted by a variety of delicious dishes and excellent service, encouraging a positive dining experience. Yet, some suggest improvements in food quality and pricing.
Guest rooms at The Westin Zagreb are described as spacious, comfortable and clean, offering modern amenities and lovely panoramic views from higher floors. However, there are occasional mentions of outdated furnishings and minor cleanliness issues. Cleanliness across the hotel is generally seen as high, although some guests point out areas needing more meticulous attention.
The hotel staff earns praise for their professionalism, friendliness and attentiveness, contributing to a welcoming atmosphere. Although there are isolated reports of suboptimal service and occasional rudeness, the overall sentiment is very positive.
WiFi services are well-reviewed with strong, steady and reliable connectivity, though some guests experienced minor inconsistencies. The spa and gym receive mixed feedback; both are described as spacious and clean but also outdated and in need of renovation. The pool, while appreciated for its size and cleanliness, similarly faces criticism for its deteriorating condition and limited accessibility.
Parking options, though convenient and secure, come with a daily fee, which some guests find steep. Nonetheless, the variety and accessibility of parking facilities are positively received.
In summary, The Westin Zagreb stands out for its central location, excellent breakfast and dinner options, spacious and comfortable rooms, high standards of cleanliness and attentive staff. While some areas need renovation and service improvements, the overall guest experience remains largely positive, making it a favorable choice for visitors to Zagreb.
Categories
5 Star
Golf
Luxury
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