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Summary of reviewsExtended Stay America Suites in Milpitas at McCarthy Ranch presents itself as an appealing accommodation choice primarily due to its prime location and thoughtful amenities. Situated close to major highways and a bustling area filled with shopping, dining, and entertainment options, the hotel is ideally positioned for corporate travelers with business commitments in nearby tech hubs. Guests enjoy easy access to Ranch 99 and the Great Mall, making it convenient for groceries and meals out, while the quiet ambiance offers a peaceful retreat. The location is further enhanced by the friendliness of the welcoming staff, who consistently receive high praise for their professionalism and willingness to assist, boosting the overall guest experience.
The hotel is favored for its clean, spacious, and affordable rooms, providing guests with a comfortable and practical accommodation experience. Cleanliness stands out as a strong positive aspect, with many guests reporting well-maintained rooms and facilities. The modern kitchens with stoves and large refrigerators add convenience for those opting for self-catering. Although the rooms show signs of wear in certain areas, the overall setup, complemented by comfortable beds and a cooling ambiance on arrival, is well-appreciated.
While the breakfast offerings are simple, consisting of coffee, granola bars, and packaged muffins, this basic provision satisfies guests looking for a straightforward start to their day. The presence of coffee and muffins until 9:30 adds a touch of convenience. Despite occasional mentions of noise and external untidiness, the hotel's homely comforts and excellent customer service make it a recommended choice. The overwhelmingly positive feedback about the staff and overall experience ensure that Extended Stay America Suites at McCarthy Ranch remains a favorable option for anyone visiting San Jose and Milpitas, whether for short-term or extended stays. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Deluxe Studio with 1 King Bed - Non-SmokingThis studio includes a kitchenette with a stove-top, a microwave and a refrigerator. A flat-screen cable TV and a private bathroom are provided.
Studio with 2 Double Beds - Non-SmokingThis studio includes a kitchenette with a stove-top, a microwave and a refrigerator. A flat-screen cable TV and a private bathroom are provided.
Queen Studio - Non-SmokingThis studio includes a kitchenette with a stove-top, a microwave and a refrigerator. A flat-screen cable TV and a private bathroom are provided.
Studio with 1 King Bed - Non-SmokingThis studio includes a kitchenette with a stove-top, a microwave and a refrigerator. A flat-screen cable TV and a private bathroom are provided.
Guest Reviews
7.1
Good
Location
The Extended Stay America Suites in Milpitas at McCarthy Ranch offers a prime location that caters to various travel needs. Its proximity to major highways ensures convenient access for those on the move, making it an ideal spot for visitors with business commitments in the surrounding tech hubs or commercial centers. The vicinity is bustling with shopping, dining, and entertainment options, including easy walks to Ranch 99 and the Great Mall, providing diverse choices for groceries or a meal out. The hotel's location within a business area and close to important offices appeals to corporate travelers, while its quiet ambiance offers a restful escape. Guests appreciate not only the geographical convenience but also the friendly and welcoming staff, enhancing the overall stay experience. With clean, basic accommodations at a great price, it's recommended for both short-term and extended stays.
Breakfast
The breakfast experience at 'Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch' mostly centers around simplicity and convenience. Guests can find basic morning options like coffee, granola bars, packaged muffins, and instant oatmeal, often described as a to-go or snack-style breakfast rather than a traditional meal. Though these offerings are seen as sufficient and typical by some visitors, others express a desire for a more substantial and diverse selection. Highlights for some guests include the availability of coffee and muffins until 9:30, which adds a bit of convenience to their mornings. While the breakfast offerings might not meet all expectations, they do provide a basic start to the day.
Rooms
Extended Stay America Suites in San Jose - Milpitas at McCarthy Ranch offers guests a comfortable and practical accommodation experience, praised for its affordability. The rooms are notably spacious and clean, providing a quiet retreat for both short-term and extended stays. Modern kitchens, complete with stoves and large refrigerators, allow for self-catering, adding a layer of convenience to the travel experience.
While some rooms could use brighter lighting and a refresh, guests frequently highlight the excellent cleanliness of the accommodations. The comfortable beds contribute to a restful stay, and the cool ambiance of the rooms upon check-in is appreciated. The staff receives commendation for their friendliness and helpfulness, enhancing the overall guest experience.
The hotel's location is advantageous, situated close to a variety of restaurants and essential amenities, making dining and fueling up a breeze. Despite some signs of wear, with a few design quirks such as limited outlets and older fixtures, the overall offering is well-regarded. This hotel, with its homely comforts and excellent service, is a recommended choice for travelers to the area.
Beds
Nestled within the convenience of San Jose, the Extended Stay America Suites in Milpitas at McCarthy Ranch offers guests a reliable and comfortable night’s sleep. A recurring highlight from many guests is the comfort of the beds, consistently described as very comfortable, inviting, and supportive, ensuring restful nights that contribute positively to the overall stay experience. Although there is a mention of discomfort from one guest, the predominant sentiment leans greatly towards satisfaction with the beds, suggesting that the majority will find the sleeping arrangements agreeable. This comfort, paired with friendly staff, helps craft a welcoming atmosphere, making it a favorable accommodation choice for travelers seeking comfort during their visit.
Cleanliness
Nestled in McCarthy Ranch, Extended Stay America Suites San Jose - Milpitas offers mixed impressions when it comes to cleanliness. Many reviewers praised the hotel's rooms as clean, with some highlighting that the accommodations are basic yet comfortable and affordable. Guests generally experienced a sense of safety and quiet within the confines of their rooms, which were noted for their freshness and neatness. Additionally, the property’s overall cleanliness is appreciated, with facilities that have been described as well-maintained and updated. The friendly staff added a pleasant touch to many stays, making guests feel welcome and supported.
However, there are contrasting elements that might affect the experience. Some guests noted external grime and untidy areas surrounding the hotel, reflecting a need for more frequent cleaning. Instances of noise from neighboring rooms were also mentioned, diminishing the overall tranquility. Concerns about certain groups in the parking lot and instances of uncleanliness in areas like bathrooms were also raised. Despite these occasional detractions, the clean rooms and courteous service seem to have positively impacted the stays of many guests.
Staff
The staff at Extended Stay America Suites in San Jose - Milpitas - McCarthy Ranch consistently receives commendations for their exceptional service. Guests frequently note the friendly, polite, and accommodating demeanor of the team, highlighting the seamless check-in process and overall pleasant interactions. The professionalism of the front desk staff stands out, with mentions of helpful and knowledgeable employees who solve reservation issues with ease and greet guests warmly each morning. The general manager, Raj, is particularly praised for going above and beyond to ensure guest comfort. Vanessa, a staff member, is highlighted for her outstanding friendliness. While there are occasional mentions of staff with less favorable attitudes, the overwhelmingly positive feedback indicates a dedicated team that provides excellent service, making the establishment a recommended choice for both short and long-term stays.
No, Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch.
Yes, Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch.
Yes, Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch has a gym.