Resort Borgo San Rocco, located in the ancient mountain village of Savoca, is widely praised for its extraordinary hilltop setting that provides panoramic views of the coast and surrounding hillsides. The resort's atmosphere, combining historic charm with breathtaking vistas, offers a serene and picturesque retreat. Although the narrow and steep roads leading to the resort can be challenging, the resulting peace and seclusion more than compensate for the adventurous journey.
The breakfast experience is highlighted by most guests as exceptional with fresh, homemade offerings that include a variety of delicious local products and cakes. Though there are occasional critiques regarding leftover items and the buffet setup, the overwhelming sentiment points to an enjoyable and memorable start to the day, enhanced by the stunning views from the dining area.
Dinner at Resort Borgo San Rocco stands out for its outstanding culinary quality. Guests laud the daily changing menu that uses fresh, high-quality ingredients, often locally sourced, creating a unique dining experience each night. The atmospheric outdoor setting and the presence of a Sicilian band contribute to the delightful ambiance, making each meal a highlight. Despite some noting the higher price, many consider the dining experience to be well worth it.
Rooms at the resort are described as spacious, clean and offering remarkable views, whether overlooking the pool, mountains or private balconies. While there are minor mentions of outdated features and smaller bathrooms, the overall consensus is that of comfort and luxury with guests appreciating the design and amenities that enhance their stay.
Cleanliness is another strong point with guests frequently commenting on the immaculate state of their rooms and common areas, despite a few isolated reports of maintenance issues. The staff at Resort Borgo San Rocco are repeatedly praised for their warmth, attentiveness and exceptional service. Team members like Carlos, Alessandra, Francesca and the owner Vittorio are highlighted for their efforts in making guests feel at home, adding a personal touch to the overall experience.
The outdoor pool, surrounded by picturesque rocks and olive trees, is a significant draw, offering a tranquil and inviting space. Although the walk to the pool is a bit long, guests deem it worthwhile for the serene environment and the fantastic views.
Parking at the resort elicits mixed reviews. While there is ample parking, the narrow and steep driveways present challenges, especially for larger vehicles.
In summary, Resort Borgo San Rocco is celebrated for its stunning location, exceptional dining experiences, comfortable and charming accommodations, meticulous cleanliness and above all, its warm and accommodating staff. The combination of these elements creates a memorable and romantic experience, making it an idyllic destination for relaxation and a highlight of any Sicilian visit.
Summary of reviews related to the '4 Star' category
Elihotel presents itself as a good 4-star establishment, offering certain amenities expected from its rating. However, some guests have highlighted areas where the hotel could enhance its service to better align with the expectations of a four-star experience. The overall layout and comfort of the rooms left some visitors disappointed, suggesting room for improvement in this aspect. The restaurant service lacked a menu for lunch, which some found unbelievable for a hotel of its category. Additionally, the breakfast received feedback for limited options that did not meet the anticipated quality and variety typical of four-star hotels. Guests mentioned feeling surprised by extra charges for two espressos at breakfast, a point of contention regarding the hotel's courtesy. Parking also emerged as a point of contention, with guests expecting dedicated parking spaces for ease and convenience. Professionalism from the staff was mentioned as an area for growth, with some suggesting a need for more refinement and attentiveness. Despite these points, Elihotel managed to maintain a general reputation as a good 4-star hotel, but there is potential for enhancements to better meet guest expectations.